Sikich’s Cybersecurity practice is dedicated to assisting clients with cybersecurity consulting, risk mitigation and vulnerability detection and prevention. Our highly experienced and knowledgeable experts specialize in performing compliance audits, penetration tests, security assessments and digital forensic investigations.
As a managed security services provider (MSSP), Sikich maintains an extensive security practice with a 24/7 security operations center where cybersecurity experts monitor systems and applications. Sikich combines essential security capabilities for asset discovery, vulnerability assessment, intrusion detection, incident response, endpoint threat detection, security information and event management (SIEM) and log management.
Sikich has been at the forefront helping organizations modernize their working environments. Using best practices and templates, Sikich offers a structured, predictable approach to delivering Microsoft Teams, Microsoft Phone System, Microsoft 365 and supporting remote work technology. Working in close collaboration, we plan and deliver the entire solution, help users become proficient with their new tools and assist with the organization's digital journey.
About Sikich
Sikich is a Chicago-based global company specializing in technology-enabled professional services and is comprised of one of the largest CPA firms in the United States and ranks among the top 30 nationally (Accounting Today Top 100). With ~ 1,900 employees, Sikich draws on a diverse portfolio of technology solutions to deliver transformative digital strategies. From corporations and not-for-profits to state and local governments and federal agencies, Sikich clients utilize a broad spectrum of services and products to help them improve performance and achieve long-term, strategic goals.
*Securities offered through Sikich Corporate Finance LLC, member FINRA/SIPC. Investment advisory services offered through Sikich Financial, an SEC Registered Investment Advisor.
Sikich's pricing varies by project; for example, an annual engagement costs around $72,000 for ERP support, while a client reported spending $150,000 yearly for managed IT services. Clients appreciate their value, although some noted that service costs can be high.
Clients appreciate Sikich's proactive communication, highlighting their responsiveness and ability to keep clients informed about progress and potential issues. This strong communication is a key factor in their successful client relationships.
High Client Satisfaction with IT Support
Many clients express high satisfaction with Sikich’s IT support, citing their reliability and the positive impact on business operations. The support is described as critical and of high quality, contributing to long-term client partnerships.
Cost Concerns for Some Clients
While many clients appreciate the quality of Sikich's services, some express concerns about the cost, noting that services can be expensive. This suggests a need for clearer pricing structures or more cost-effective solutions.
Positive Impact on Client Growth and Scalability
Clients note that Sikich has been instrumental in supporting their growth and scalability, with the ability to scale services in line with client expansion. This adaptability is a valued aspect of their service.
Multidisciplinary and Knowledgeable Team
Sikich's team is praised for their multidisciplinary expertise and deep knowledge in IT and cybersecurity. Clients find the team to be professional, knowledgeable, and dedicated, ensuring high-quality service delivery.
Strong Expertise in Managed IT Services
Clients consistently praise Sikich for their managed IT services, highlighting their ability to maintain stable networks, secure environments, and effectively troubleshoot IT issues. Their expertise in various IT domains, including cybersecurity and cloud services, is well-regarded.
A credit union hired Sikich for network switch implementation. The team purchased, configured, and installed the client's network switches.
The client was pleased with the results of Sikich's successful and effective installation work. The team delivered the project in just 30 days. The client also praised the team's deep knowledge.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am an executive of a financial services company
Describe what your company does in a single sentence.
this is a credit union
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Sikich to accomplish?
order, configure and install network switches
SOLUTION
How did you find Sikich?
unknown
Why did you select Sikich over others?
Existing partner
How many teammates from Sikich were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
they purchased, configured and installed 90% of the network switches
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
All switches were installed and communicating effectively
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Once the hardware was recieved, time line to completion was approx 30 days
What was your primary form of communication with Sikich?
Virtual Meeting
What did you find most impressive or unique about this company?
We've worked with Sikich originally BCG Systems for approx 24yrs. They have a broad range of knowledge
Are there any areas for improvement or something Sikich could have done differently?
as mentioned, BCG systems was acquired by Sikich. The billing for services can get very expensive even for the slightest question or help needed.
RATINGS
4.5
Quality
5.0
Service & Deliverables
"Tech's are very knowledgable and helpful"
Schedule
4.0
On time / deadlines
"Hardware delays prevented timely delivery"
Cost
4.0
Value / within estimates
"They do a great job but it comes at a cost"
Willing to Refer
4.0
NPS
Managed Services for Financial Services Co
CybersecurityIT Managed Services
Confidential
Jan. 2016 - Sep. 2022
5.0
Quality
5.0
Schedule
5.0
Cost
3.0
Willing to Refer
5.0
"They're a well-run organization."
Apr 5, 2023
VP, Financial Services Co
Anonymous
Financial services
Chicago, Illinois
11-50 Employees
Online Review
Sikich provided managed IT services for a financial services firm. They were responsible for maintaining the stability of the client's on-premise systems.
Sikich successfully maintained the stability of the client's systems. The team allocated resources to the client's projects and worked alongside them to create effective schedules. The structured team communicated openly via email and met with the client virtually and in person.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Vice President of (a/an) Financial services
Describe what your company does in a single sentence.
Family Office / Capital Management
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Sikich to accomplish?
Managed Service Provider
SOLUTION
How did you find Sikich?
Referral
Why did you select Sikich over others?
Referred to me
Describe the scope of work in detail. Please include a summary of key deliverables.
IT MSP for Firm
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Stability of On Premises Systems
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Once a project is approved, resources are allocated and the work is done on a schedule everyone agrees upon
What was your primary form of communication with Sikich?
In-Person Meeting, Virtual Meeting, Email or Messaging App
What did you find most impressive or unique about this company?
They're a well-run organization. Highly structured with good communication.
Are there any areas for improvement or something Sikich could have done differently?
Sikich is a good fit for larger organizations (i.e. more than 50 endpoints)
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
3.0
Value / within estimates
Willing to Refer
5.0
NPS
Managed IT Services for Nonprofit Organization
IT Managed Services
$1,000,000 to $9,999,999
Jan. 2018 - Apr. 2023
4.5
Quality
4.5
Schedule
5.0
Cost
4.0
Willing to Refer
4.0
"Their staff seemed highly engaged and caring."
Apr 5, 2023
CEO, United Disability Service
Brian Thomas
Verified
Other industries
Akron, Ohio
51-200 Employees
Online Review
Verified
Sikich provided managed IT support for a nonprofit organization. Their responsibilities included assisting internal staff, maintaining the client's network, resolving technical issues, and managing IT projects.
Sikich provided timely, reliable IT support and ensured the security of the client's network throughout. The team worked hard to meet expectations and milestones and provide top-notch customer support. The quality of their work and their excellent IT skills were highlights of their work.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of United Disability Service
Describe what your company does in a single sentence.
An array of programs and services for people with intellectual/developmental disabilities.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Sikich to accomplish?
Manage IT projects
Assist staff with IT access and issues
Maintain our network
SOLUTION
How did you find Sikich?
Other
Why did you select Sikich over others?
Other
What was the size of Sikich’s team?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
All IT services. We have no internal IT staff.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Network performed, projects were managed.
Network was secure.
NOC was helpful.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Virtual CIO managed the SIKICH team per the needs of our org.
What was your primary form of communication with Sikich?
In-Person Meeting
What did you find most impressive or unique about this company?
Good reputation. Their staff seemed highly engaged and caring. Focus on quality provision of their services.
Are there any areas for improvement or something Sikich could have done differently?
We are considering having a dedicated network consultant to eliminate the need of our team to be in the middle of SIKICH and every network/user need.
RATINGS
4.5
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
4.0
NPS
"Depending on the need, they could be a good match for a client of our size.
Showing 21-23 of
23 Reviews
Locations (16)
200 W. Madison St., Suite 3200Chicago, IL,
United States60606
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