Semantrum

BACKGROUND

Please describe your company and position.

I am the Marketer of Snov.io

Describe what your company does in a single sentence.

ind leads, engage via email and LinkedIn, manage your sales and more, on autopilot, all within Snov.io.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Semantrum to accomplish?

• We turned to Semantrum to monitor online mentions of our brand.
• Our main goal was to quickly receive information about how our brand is being discussed in social networks and the media. This helped us to react faster to any negative mentions and maintain a positive image of the company.

SOLUTION

How did you find Semantrum?

• Online Search
• Referral

Why did you select Semantrum over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Semantrum were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I've been using this platform for over a year now, and it's really changed the game for my business. AI analytics allows me to see which aspects of my reputation need attention. It saves me time and money. I recommend it to everyone!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After implementing Semantrum, we were able to increase the effectiveness of our PR campaign by 25%. This became possible thanks to accurate analytics and detailed tracking of the dynamics of mentions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Semantrum's project management was of a high standard, although there were minor delays. 

What was your primary form of communication with Semantrum?

Virtual Meeting

What did you find most impressive or unique about this company?

Semantrum is my salvation! They have a media archive since 1998, detailed analytics, and reputation management. Monitoring mentions in the media and social networks on a daily basis is just amazing!

Are there any areas for improvement or something Semantrum could have done differently?

I liked everything about it. I don't know what could be improved

BACKGROUND

Please describe your company and position.

I am the CMO of Whitepage

Describe what your company does in a single sentence.

Presentations for startups

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Semantrum to accomplish?

Our main goal was to monitor and improve our brand's online reputation and sentiment.

SOLUTION

How did you find Semantrum?

• Online Search
• Referral

Why did you select Semantrum over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Semantrum were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I used the Semantrum service to monitor mentions on the media and social media, and I was extremely pleased with the results. This tool provides an unlimited number of mentions in real time, which allows us to quickly respond to any events related to our company.

The interface is intuitive and offers powerful analytical tools. I have noticed a significant improvement in our approach to reputation management thanks to the information provided by Semantrum. I recommend it to anyone.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

By using Semantrum, we were able to significantly improve our brand reputation management performance. Firstly, the number of negative mentions in social media decreased by 30% due to the prompt response to the problems we identified in real time.

Secondly, we noticed a 15% increase in the positive tone of mentions, which demonstrates the effectiveness of our PR strategy. In general, the number of mentions of our brand increased by 20%, which indicates an increase in brand awareness.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I liked the way the Semantrum team organized the work on our project. They were very organized and attentive to details. All tasks were completed according to the agreed schedule, and we never encountered any delays. When we needed to make changes or clarifications, they were quick to respond and adapt to new requirements. We felt that it was important for them to meet our needs.

What was your primary form of communication with Semantrum?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me the most about Semantrum is their ability to provide accurate real-time data. This really sets them apart from other platforms. We always had access to the most up-to-date information, which allowed us to react quickly to any changes in the media field.

Are there any areas for improvement or something Semantrum could have done differently?

I would like the platform to have more data visualization options. While the existing tools are quite functional, additional types of graphs and charts could make the reports even more visual.

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of a marketing company

Describe what your company does in a single sentence.

We are a marketing agency that specializes in app store optimization (ASO), user acquisition, and localization services to help apps achieve better visibility and reach in app stores.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Semantrum to accomplish?

• We started using Semantrum to audit our PR campaign. We needed to evaluate how effectively we were communicating with our audience and what results our media activity was bringing. They provided us with a detailed analysis that helped us adjust our strategy and improve our communications.

SOLUTION

How did you find Semantrum?

• Online Search
• Referral

Why did you select Semantrum over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Semantrum were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I started using Semantrum on the advice of a colleague, and it was the right choice. The platform allows us to receive all mentions of our brand on the Internet and social media in real time. This is very convenient, especially when you need to react quickly to changes in audience sentiment. What I like best is the ability to see the sources of mentions. This way, I always know where the negative can come from and how to neutralize it. The interface is simple and intuitive, which is also a big plus.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

With Semantrum, we have significantly improved our performance in reputation management. Now we are always aware of all the events and can quickly respond to any changes. I am very happy with this tool!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Semantrum proved to be a true partner. Not only did they deliver all the results on time, but they were always in touch, ready to answer any of our requests. The project was under their strict control, and they always kept us informed about the status of the project. This was a true example of quality project management.

What was your primary form of communication with Semantrum?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were particularly impressed with the personalized approach to our needs. Semantrum really went out of their way to customize the platform to our requirements, which made it as efficient as possible. It felt like they were really interested in our success.

Are there any areas for improvement or something Semantrum could have done differently?

The platform fully met our expectations and even exceeded them. All the necessary tools were provided, and we did not experience any difficulties in using it. Honestly, it's hard to imagine what could be added or improved - everything worked perfectly.

BACKGROUND

Please describe your company and position.

I am the Head of Marketing of financial solutions company. 

Describe what your company does in a single sentence.

FP&A solution that combines technology with CFO service 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Semantrum to accomplish?

• We hired Semantrum to evaluate the effectiveness of our PR campaigns. Our goal was to get detailed analytics of our media coverage, including tone analysis and coverage metrics. We wanted to quantify our PR efforts and show concrete results to our stakeholders.

SOLUTION

How did you find Semantrum?

• Online Search
• Referral

Why did you select Semantrum over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Semantrum were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I am responsible for the company's reputation in the media space. Semantrum helps me to effectively track all mentions of our company, analyze the tone and identify key trends. The media archive feature is a godsend! I can quickly find any publication for the desired period and analyze the dynamics of mentions. This allows me to more accurately assess the effectiveness of our PR campaigns.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Using Semantrum allowed us to reduce the number of negative reviews by 40% in three months. We also increased our customer satisfaction rating from 3.8 to 4.5 stars on major review platforms.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was marked by impeccable timeliness, delivering reports ahead of schedule and adapting to our changing requirements with great flexibility.

What was your primary form of communication with Semantrum?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Semantrum's uniqueness lies in their flexibility. They were able to customise the system to meet the specific needs of our company. It's super cool and convenient!

Are there any areas for improvement or something Semantrum could have done differently?

Everything is ok in the product, keep it up. 

BACKGROUND

Please describe your company and position.

I am the Business Development Manager of Protectimus Limited

Describe what your company does in a single sentence.

Multi-factor authentication provider

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Semantrum to accomplish?

• We hired Semantrum to track the market acceptance of our new product. Our goal was to quickly gather user feedback, identify any issues with the product, and understand how we could improve it.

SOLUTION

How did you find Semantrum?

• Online Search
• Referral

Why did you select Semantrum over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Semantrum were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I don't have time to manually track all the mentions of our brand. With Semantrum, I can focus on other tasks, knowing that all online mentions will be collected in one place. I especially like the newsletter function - every morning I receive a fresh report on what is being said about us. This allows us to respond quickly to any mentions and maintain a positive image of the company.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We reduced the response time to negative mentions from 24 hours to 2 hours, which significantly improved our online reputation.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Semantrum's project management was exemplary. They consistently delivered reports ahead of schedule and swiftly addressed our requests, showcasing excellent responsiveness.

What was your primary form of communication with Semantrum?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed by how user-friendly their platform is. Even without any technical knowledge, I was able to quickly understand it and get useful insights.

Are there any areas for improvement or something Semantrum could have done differently?

The prices are a bit high for small businesses. It would be nice if they offered more affordable packages for smaller companies.

BACKGROUND

Please describe your company and position.

I am the CBDO of a SaaS company.

Describe what your company does in a single sentence.

SaaS company, email service provider

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Semantrum to accomplish?

• Our goal was to improve the company's reputation management.

SOLUTION

How did you find Semantrum?

• Online Search
• Referral

Why did you select Semantrum over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Semantrum were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Semantrum has been a real lifesaver for me. I was always looking for a way to track mentions of our company more effectively. Now, thanks to Semantrum, I get all the data I need in real time, and it's very convenient. All mentions, all news - all in one place!

I especially like that you can filter the results by different parameters. This helps me quickly find the information I need and respond to it. The tool also shows which topics are most often discussed, which is very useful for our content plan.

Semantrum has helped us significantly improve our reputation management. We have become more responsive to negative feedback and better understand what our audience needs. It's a really cool tool for any business.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

In the first three months of using Semantrum, we were able to increase the share of positive mentions of our brand in the media by 20%. In addition, we got a complete picture of our reputation field for the first time, which allowed us to identify new opportunities for improving our image. Thanks to access to historical data from the media archive, we also identified long-term trends, which helped us plan future PR campaigns.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I can't say that everything went perfectly, but the Semantrum team definitely tried their best. There were a few moments when the implementation was delayed, but they always tried to fix the situation quickly. They were ready to take into account our needs and make changes to the project whenever necessary. Although sometimes we had to wait a little longer than we would have liked for a response, they were able to meet our needs overall.

What was your primary form of communication with Semantrum?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

For me, the unique feature of Semantrum was their ability to provide comprehensive analytics not only for our brand, but also for our competitors. This gave us a competitive advantage in the market, as we always knew what was going on with our competitors.

Are there any areas for improvement or something Semantrum could have done differently?

The only thing that could be improved is the response time of the support team during peak hours. Sometimes I had to wait a little longer than I would have liked. But in general, this is a trifle compared to other advantages.

BACKGROUND

Please describe your company and position.

I am the Co-founder of Forecastio

Describe what your company does in a single sentence.

Forecastio is an AI-powered sales performance management platform for HubSpot users.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Semantrum to accomplish?

Our main goal was to monitor and improve our brand's online reputation and sentiment.

SOLUTION

How did you find Semantrum?

• Online Search
• Referral

Why did you select Semantrum over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Semantrum were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Semantrum was tasked with monitoring our brand's online presence, tracking social media mentions, and providing sentiment analysis. Key deliverables included daily reports and sentiment trend analysis.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We measured success through a 25% rise in website traffic and a 17% reduction in negative sentiment.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management displayed by the team was exceptional. They consistently delivered items on time, ensuring that each milestone was met according to the agreed-upon schedule. Their responsiveness to our needs was noteworthy; they demonstrated a proactive approach by regularly seeking feedback and promptly addressing any concerns or changes in requirements. 

This level of attentiveness and commitment to our project's success greatly contributed to a smooth and efficient workflow, ultimately leading to a highly satisfactory outcome.

What was your primary form of communication with Semantrum?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was their ability to offer real-time sentiment analysis across various platforms, providing valuable insights for our PR and marketing teams.

Are there any areas for improvement or something Semantrum could have done differently?

Everyone talks about the complicated interface and I agree. It took a couple of days to get used to the interface and set up the work

BACKGROUND

Please describe your company and position.

I am the CMO of Brights

Describe what your company does in a single sentence.

Brights is a software development company located in Warsaw and Kyiv with a team of 100 people. Our key expertise is fintech startups, productivity tools and custom enterprise software development.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Semantrum to accomplish?

• Our main needs were to analyse discussions of our brand in the media, as well as its performance, identify current information trends and compare the effectiveness of competitors

SOLUTION

How did you find Semantrum?

• Online Search
• Referral

Why did you select Semantrum over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Semantrum were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Semantrum allowed us to identify the most popular media and users by various indicators, analyse discussions in social media and news sources in real time, identify trends, and monitor competitors using user-friendly reports. The results included visualisation and analysis of key indicators through convenient dashboards, sentiment analysis and crisis alerts, trend analysis

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Web traffic increased by 30% and the number of social media followers by 15%

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was extremely efficient thanks to the true professionals working in the Semantrum team. They were always in touch if we had any questions

What was your primary form of communication with Semantrum?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I liked the daily email newsletter with the latest mentions of our brand, which included the most important quotes and a short summary of the message. I was also impressed with the sentiment analysis based on artificial intelligence

Are there any areas for improvement or something Semantrum could have done differently?

Free trial is only for 7 days, which is not enough, I think. But I haven't noticed any other drawbacks. You guys are great, keep up the good work!

BACKGROUND

Please describe your company and position.

I am the Customer Success Manager of Devart

Describe what your company does in a single sentence.

Skyvia is a SaaS cloud-based platform that allows you to integrate, backup, access, and manage your cloud data with an all-in-one cloud service.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Semantrum to accomplish?
Analyze brand performance without spending time on it, because it was important for us to constantly improve our online reputation.

SOLUTION

How did you find Semantrum?

Online Search

Why did you select Semantrum over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Semantrum were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The results included monitoring mentions in the media, web sources, and social media (Facebook, Twitter, Instagram, Telegram, YouTube, etc.). The analytics were of high quality and quite detailed. There was visualization and tracking of dynamics by metrics. Reports are daily and easy to understand.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Semantrum has made a huge contribution to improving our brand image. We recorded a 30% decrease in the number of negative mentions, along with a 25% increase in positive reviews.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was top-notch. The team responded quickly to our needs and always delivered on time, so we were very pleased with everything.

What was your primary form of communication with Semantrum?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed by the real professionalism and care of the support team. As stated on the Semantrum website, they really helped and supported us at every stage of the process. I was also impressed that Semantrum is able to analyze 50,000+ web sources, as well as TV, video hosting, radio, press, and social media. This is very cool!

Are there any areas for improvement or something Semantrum could have done differently?

The interface used to be a bit difficult to understand, but recently the Semantrum team changed it a bit and it is much more convenient now. I don't see any more disadvantages.

BACKGROUND

Please describe your company and position.

I am the Analyst of National Bank of Ukraine

Describe what your company does in a single sentence.

National Bank of Ukraine

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Semantrum to accomplish?

Our goal was to get real-time information on how our activities, policies and reputation are being covered in the media. In addition, we sought to identify potential risks and opportunities to improve public perception and communication strategies.

SOLUTION

How did you find Semantrum?

Online Search

Why did you select Semantrum over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Semantrum were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• prepearing daily report 
• data working 
• handle with sentiment 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We observed a 30% increase in the identification of relevant media mentions, along with a 25% reduction in the time required to analyze and act on this data.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

On time

What was your primary form of communication with Semantrum?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to scan foreign media impresses us.

Are there any areas for improvement or something Semantrum could have done differently?

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