SAY Design

BACKGROUND

Please describe your company and position.

I am the Founder & CEO of LitLabs

Describe what your company does in a single sentence.

Growth & AI GTM agency for B2B early stage startups/companies in the US & UK.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SAY Design Studio to accomplish?

• Our goal was to act as the dedicated, embedded design engine for Lit Labs. Utilizing our flexible retainer model, we provided continuous, senior-level UI/UX bandwidth to design their core AI legal tech product while simultaneously executing high-converting website design iterations.

SOLUTION

How did you find SAY Design Studio?

Referral

Why did you select SAY Design Studio over others?

• High ratings
• Great culture fit
• Good value for cost
• Quality work

How many teammates from SAY Design Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

SAY helped us deliver exceptional designs & branding work, acting as an additional arm to our team to deliver on-brand creative work for our US clients. They delivered some of the best Presentations, landing page designs, product launch creatives & product UI desings.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• 3% higher conversions on the landing pages.
• Higher satisfactions with on-brand presentations for sales & pitches
• Elevated brand narrative for our clients.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Exceptional customer support, deliverables were timely & a very satisfactory expeirence with working with the whole team. Additionally, every project kick-off had a dedicated scope/requriements doc with clear timelines on delivery. The whole team is very responsive & handled feedback very well.

What was your primary form of communication with SAY Design Studio?

Virtual Meeting

What did you find most impressive or unique about this company?

The most impressive part about working with SAY Design Studio is their attention to detail & dedication to quality. Every project feels personal to them, these guys are fun to work with while being great professionals.

Are there any areas for improvement or something SAY Design Studio could have done differently?

None.

BACKGROUND

Introduce your business and what you do there.

I’m the senior manager and operations lead of Mudra Travel, a travel services company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SAY Design Studio?

We were struggling with a severely outdated brand identity and, more importantly, a highly complex, manual internal management process. As our travel inventory and documentation grew, our existing systems became a massive operational bottleneck for our staff. We needed a partner to completely modernize our visual presence and engineer the UI/UX for a large-scale, intuitive internal portal to streamline our entire business.

SOLUTION

What was the scope of their involvement?

SAY Design Studio provided brand identity design and UI/UX design services. They designed a modern, cohesive visual brand system from the ground up, establishing a unified look and feel for us across all touchpoints. SAY Design Studio also engineered the end-to-end UI/UX design for a massive internal management platform, focusing on intuitive navigation for complex operational workflows.
SAY Design Studio designed robust, scalable dashboards and user flows specifically structured to organize, track, and streamline our extensive travel services inventory and internal documentation. They delivered pixel-perfect, component-based Figma files with clear documentation to ensure a frictionless, accelerated build process for our engineering team.

What is the team composition?

We worked with 2–5 teammates from SAY Design Studio.

How did you come to work with SAY Design Studio?

We found them through an online search and Clutch. We chose them over other options because they had high ratings, a great culture fit, and good value for the cost.

How much have you invested with them?

We spent around $20,000.

What is the status of this engagement?

We worked together from December 2025–February 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The most significant measurable outcome was the drastic reduction in operational friction. By completely modernizing our brand and building an intuitive, scalable UI/UX architecture for our massive internal portal, SAY Design Studio eliminated the complex bottlenecks our staff faced when managing travel inventory and documentation.
Since launching the new internal portal designed by SAY Design Studio, we’ve seen a 40% reduction in the time it takes our staff to log and retrieve complex travel documents. Because the UX architecture is so intuitive, we also cut our new employee training time on the inventory system in half. 
Furthermore, their organized, developer-ready Figma files eliminated back-and-forth communication, which ultimately accelerated our engineering team’s build timeline by roughly three weeks. We also increased our booking rates by 15%–20%.

How did SAY Design Studio perform from a project management standpoint?

Their project management was completely frictionless. Instead of forcing us to adapt to clunky agency portals or formal weekly status meetings, they operated as a direct extension of our team. We communicated asynchronously in Slack, and they managed their UI/UX tickets directly within our existing workflow tools. Everything was highly transparent, and they consistently delivered fast, pixel-perfect work right on schedule.

What did you find most impressive about them?

Their speed and flexibility were unmatched. They seamlessly embedded into our team, attended our engineering standups, and eliminated the massive friction and communication delays that usually come with hiring a traditional, slow-moving external agency.

Are there any areas they could improve?

We were very happy with the entire engagement. As with any complex, 0-to-1 build, there were a few minor iterations needed on edge-case user flows early on, but they were incredibly responsive in Slack and resolved them almost immediately.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of Unbound AI, an IT company. We provide an agent access security broker (AASB) that controls and secures AI coding agents’ access to files, servers, APIs, and systems, ensuring compliance and security without slowing developer productivity.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SAY Design Studio?

We needed help with design requirements.

SOLUTION

What was the scope of their involvement?

SAY Design Studio has provided end-to-end design for our marketing-facing website and product UI screens. Their deliverables include website design, prototypes in Figma, and product code-ready mock-ups.

What is the team composition?

We’ve worked with one teammate from SAY Design Studio.

How did you come to work with SAY Design Studio?

They were referred to us. We chose them because they had high ratings, their pricing fit our budget, and their company values aligned with ours.

How much have you invested with them?

We’ve spent around $10,000 to $49,999.

What is the status of this engagement?

We started working with them in April 2025, and our engagement ended in April 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

SAY Design Studio has delivered everything we’ve asked for. Overall, our product has received positive feedback.

How did SAY Design Studio perform from a project management standpoint?

They delivered on time. We communicate with SAY Design Studio via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

We’re impressed by their dedication.

Are there any areas they could improve?

There’s nothing they need to improve.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and executive director of Better Giving, a nonprofit organization. We provide nonprofits with free donation processing, high-yield savings, and investment services, along with tools to simplify financial management and administrative tasks, helping organizations grow and manage their contributions securely and efficiently.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SAY Design Studio?

We needed help designing our website and overall brand.

SOLUTION

What was the scope of their involvement?

SAY Design Studio designed our website and overall brand, from logo generation through font, UI, and UX decisions, and ultimately to an exceptionally delivered product that we’ve now used for years. The team delivered multiple website pages, created our new logo in various permutations, and created a Figma design library with templates to use going forward. SAY Design Studio also developed custom website animations and visuals and iterated on multiple designs.

What is the team composition?

We worked with 2–5 teammates from SAY Design Studio.

How did you come to work with SAY Design Studio?

Someone referred SAY Design Studio to me. I chose them because they had high ratings, their pricing fit our budget, and they offered good value for the cost.

How much have you invested with them?

We spent less than $10,000.

What is the status of this engagement?

We worked together from November 2023–May 2024.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We saw a 45% lift in homepage conversion, which we measured through submissions and sign-ups. We also saw better SEO search results and enhanced brand value.

How did SAY Design Studio perform from a project management standpoint?

SAY Design Studio delivered ahead of schedule and stayed available for special requests. We communicated via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

SAY Design Studio was extremely responsive and customer-friendly. They worked through multiple iterations and on tight schedules to ensure our satisfaction.

Are there any areas they could improve?

There’s nothing they need to improve.