SAPPHIRE SOFTWARE SOLUTIONS

BACKGROUND

Please describe your company and your position there.

I'm the Principal of Shree Swaminarayan International School (SSIS) is located in a serene environment of Ranip Area in Ahmedabad city. It has earned its name within a short time with the strength of 1500 in 3 years, it has all the facilities and amenities necessary for top class education anywhere in the country.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We wanted Sapphire to develop software for Online Fee Payment, Deposit, Expenses & Fee Invoice thus having an integrated software solution.

SOLUTION

How did you select this vendor and what were the deciding factors?

Since they had an office in the same city as us, I went there upfront met the sales professional there, discussed with him our idea for the project. After going through a couple meetings and quotes, we decided to give Sapphire the lead on the project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

My favorite thing about Sapphire is how they kick off the project. They bring everyone involved in the process in the room to learn about the idea, the vision, the process and what needs to be accomplished. After the team was assigned they started working on our project that would allow the students for payment with selecting the mode that suits them the best among credit cards, Debit cards & online banking. Parents can get the details of transaction done for expenses and money deposited, also allowing print facility for Fee Invoice.

How many people from the vendor's team worked with you, and what were their positions?

After initial meeting with the Sales head, the team was assigned for the project which consisted of a project manager and 3 software engineers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The software has been live since June'16 and it has been running smoothly since then. They’re great problem-solvers who go the extra mile. They enhanced our transaction flow, our chat, and our registration process to grow retention and revenue over the course of the 5 years on the project.

Describe their project management style, including communication tools and timeliness.

They assigned a project manager at the beginning of our collaboration and they’re 100% focused on our project. He keeps the conversation between our team and theirs. He’s done a fantastic job and we used to communicate with emails and calls.

What did you find most impressive or unique about this company?

They didn’t feel like a vendor. They feel like they’re a part of our team and family. That’s because they care about us and take pride in the work they do.

Are there any areas for improvement or something they could have done differently?

No, nothing comes to mind. They communicated well and worked hard to make us happy.

BACKGROUND

Please describe your company and your position there.

Neelkanth International School is a learning center of global standards with Indian values at core, inspired by PURA model i.e. providing urban amenities to rural areas which was led by Dr. A. P. J. Abdul Kalam. I have joined this company with the Administration department.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

With an aim to have an online learning environment in which students and teachers interact via the technical tools provided by the software, which was developed by Sapphire Software Solutions.

SOLUTION

How did you select this vendor and what were the deciding factors?

Their sales team had approached us back in 2014 but we didnt get a chance of working then but we finally had an opportunity of working with them in 2016 with our project to develop virtual classroom software.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The software is used by our teachers to host classes remotely while maintaining the functionality that is available in a traditional classroom environment. Teachers can interact with students and students can engage with lesson materials, view presentations and videos, and take tests, all in real-time. The team built custom software from scratch.

How many people from the vendor's team worked with you, and what were their positions?

I worked with a team of 4 people. A project manager, 2 developers and a technical lead.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

One of the key achievements was that the project was delivered on time. We are now actively using the software.

Describe their project management style, including communication tools and timeliness.

The project manager who did best to make sure our team can track the progress of the ongoing project as well as provide feedback in a timely manner.

What did you find most impressive or unique about this company?

Very timely communications was held. They are very polite and informative throughout the project.

Are there any areas for improvement or something they could have done differently?

They did everything I expected

BACKGROUND

Please describe your company and your position there.

I'm working with the Administration department at Aavishkar School with CBSE Affiliation number as 430319. Embedded in the philosophy of change and innovation, Aavishkar School fosters culture which is dynamic,supportive and ever evolving. We focus with Application based Learning, Skills and Talent nurturing, Lateral thinking and innovation.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

With a motive to cut costs, instead of sending letters and brochures,and also which is great for our environment, we hired Sapphire Software Solutions to develop us a software through which we can send direct SMS/ email messages with no extra data entry required.

SOLUTION

How did you select this vendor and what were the deciding factors?

They have been delivering quality solutions to other institutions I know in our locality. As they are in the educational domain, they were quick to understand our needs, and came up with solutions to our project requirement real quick. to keep it short they checked all our boxes.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We requested their help with the modules we'd like to add to the software and discussing about how they were going to implement it. With the admin panel, admin has the overall control, storing and generating details and reports of students, sharing automatic results and entry attendance marks to the students and the parents directly, and regarding with the employees of the school,able to store and manage their reports, leaves. Overall, the process was very collaborative.

How many people from the vendor's team worked with you, and what were their positions?

We worked with core 3 people, the team lead and couple of developers taking care of frontend and the backend.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The overall feedback by my end is very positive. The three concerned team members we worked with were all very professional, they know what they were doing. I would like to say they definitely brought value to what we needed.

Describe their project management style, including communication tools and timeliness.

Communication was very clear. We used to have online meetings. The team lead provided agendas and previewed their tasks for the coming week.

What did you find most impressive or unique about this company?

We came to know about this quality in our initial meeting that they are very enthusiastic with the development part. That has been really positive and beneficial for us.

Are there any areas for improvement or something they could have done differently?

It has been a good experience this far.

BACKGROUND

Please describe your company and your position there.

I'm working as a DEO at Indian Public School. Parents who enroll their children at Indian Public School are required to attend and participate in all information meetings arranged by the school to foster open communication channels for the benefit of the children. It is our aim to direct each child to achieve their personal best by allowing them to develop at their own pace. It offers a wide variety of challenging, enjoyable and successful curricular opportunities, athletic programmes, performing arts and musical programmes with various clubs and activities.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We wanted Sapphire to develop a build a customised software for us that will be an accounting software and also added integartion with payment gateway. The software had to be much faster, more reliable, better secured, and more user friendly.

SOLUTION

How did you select this vendor and what were the deciding factors?

Sapphire was the best fit for us as they were very experienced and hard working members, the qulaities we were looking for in a development company including their excellent project management which was very important to us.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project comprised of software development, with the accounting software driven by a technology called concurrent multi-lingual accelerated technology engine, simplifying day to day activities, keep the records, fees paid by the students can easiliy be mapped with tally and adding payment gateway like Payu money, Razorpay, Paytm, and several bank cards.

How many people from the vendor's team worked with you, and what were their positions?

Sapphire provided us a dedicated team who worked on our project, there were 2 software developers who worked on the development part, and junior developers who carried the smaller tasks. The team was very self directed and focussed.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They have been on time with the project delivery as per the decided milestones initially, and at projected cost.

Describe their project management style, including communication tools and timeliness.

One great thing about the team was their high level of communication, the documentation, and daily feedback was given to us so we had all clearity about where the project stands and completion status.

What did you find most impressive or unique about this company?

Time and price has been the most impressive. They have the ability to do things quickly and correctly for a price that works.

Are there any areas for improvement or something they could have done differently?

Nothing. Their skills and professionalism were outstanding.

BACKGROUND

Please describe your company and your position there.

I'm working with the Administration department for an Educational Institute in Gandhinagar, India. We prepare students to learn, to focus, and to reduce their pressure of learning Schools are designed to incorporate the principles of ergonomics at all levels.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

Sapphire Software Solutions developed an android application for Om Landmark school, that has a school management system fully integrated. They also added modules for easy messaging facility, online exam and fee payments

SOLUTION

How did you select this vendor and what were the deciding factors?

A friend recommend Sapphire to our team

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Sapphire developed an android application for us. They made a mockup based on our documentation, and they also handled research and discovery. The app will help students take exams, and it will also host online videos and live lectures. Parents will also be able to pay fees instantly and securely.

How many resources from the vendor's team worked with you, and what were their positions?

Mainly the project manager would assist us through the project. Apart from which 2 developers and a QA worked on it and ensured the quality of the same.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They did a fine job, solved the bugs that we came across. We haven't had any significant issues in the development.

Describe their project management style, including communication tools and timeliness.

We communicated through regular calls that happened every week without fail. They supported full with the bug support on time.

What did you find most impressive or unique about this company?

The team was timely and disciplined, and they would always put quality above everything else.

Are there any areas for improvement or something they could have done differently?

No, they satisfy all of our needs.

BACKGROUND

Please describe your company and your position there.

I Started my journey with the Administration team in Rockford Convent Sr Sec School, Gurgaon. Rockford came into being in 2002 with a motive to create an excellent environment for education, designed in such a way as to provide a high quality education with a futuristic view of modern techniques. Running successfully with team of 80 teachers and more than 1500+ students have already registered.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

Our Website is developed by Vidyalaya School Software powered by Sapphire Software Solutions. We hired them to design and develop website from scratch. Our goals were to build a website with a very compelling design with social media integration to our Facebook page and YouTube page.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected Sapphire based on a very positive feedback that we received from one of our friend. We got to know they were very satisfied with the service Sapphire offered with website development and the end result.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We started with the basic designing for the look and feel of the website with fields About Us, Admission, Academics, Infrastructure, Activities, Affiliation, Junior wing in the navigation panel, a slider in the homepage with very activities. I got my chance to give my input to the designer in their team. Overall a healthy process was followed. Afterwards we proceeded with the development of the website. The developers were highly skilled. Tools & Technologies used were HTML5, JavaScript, CSS/CSS3, Bootstrap 4 for frontend and Asp.net used for the backend.

How many people from the vendor's team worked with you, and what were their positions?

In total 4 members worked on this project, 2 designers, 1 backend and 1 frontend developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Overall the website has been live in 2017, running smoothly since then and has been appreciated by everyone. No bugs or any other issues have been found until now.

Describe their project management style, including communication tools and timeliness.

We got our weekly updates from the design lead. In most of the meetings designer and developer actively took part.

What did you find most impressive or unique about this company?

What I really liked about them was that they were very professional during the entire process. They had good communication skills and management and dedicated and motivated team members.

Are there any areas for improvement or something they could have done differently?

None.

BACKGROUND

Please describe your company and your position there.

Having 25 years of impeccable experience and with a great conviction, Sadashiva was initiated at Ferozguda with the strength of 300 in 2006. With perseverance, dedication and determination, the organization started its debut in CBSE curriculum in 2016 at Old Bowenpally and I'm the Prinicpal over here.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

"With our motto to follow activity based learning and encourage child to confront the modern competitive world with his inner ability skills,we hired Sapphire Software Solutions to develop our mobile application

SOLUTION

How did you select this vendor and what were the deciding factors?

We carried discussion with multiple companies, found Sapphire to be the most engaged and had the greatest attention to detail from the first conversation. It was their passion and dedication that we found them as a perfect fit.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our specific application required lots of patience and attention to detail, for which we had several discussions and meetings to figure out,it was an interactive process involving a great to and fro between everyone at the Sapphire team namely managers, designers, android developers which resulted in a simple and unique application with unique message and email features, innovative MCQ based formats for online examinations,ultimate feature for saving the time and money using the barcode integration and Inbuilt Online Learning platform allow students to join classes online through App.

How many resources from the vendor's team worked with you, and what were their positions?

We had a project manager overseeing the meetings and keeping the momentum going, couple of UI/UX designers,and 3 mobile app developers for the implementation of the design.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Team Sapphire was well efficient to capture our idea into the design. The wire frames captured a very new and complex idea.I think Sapphire is special because they listen very carefully and that is a very important thing.

Describe their project management style, including communication tools and timeliness.

We had call twice a week that lasted for about an hour,they were ready to solve the questions.An extremely collaborative process was followed by the Sapphire team

What did you find most impressive or unique about this company?

Their tremendous attention to detail and ability to listen carefully to feedback and respond quickly were commendable.

Are there any areas for improvement or something they could have done differently?

I have no negative comments to make here

BACKGROUND

Please describe your company and your position there.

We are a CBSE Sr. Sec. Co Ed. English Medium Project cum Campus School run by Bharatiya Vidya Bhavan, Mumbai.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

With our mission to Strive for Excellence through the Blend of Values, Technology and Quest of Quality we hired Vidyalaya School Software powered by Sapphire Software Solutions to build a website for us back in 2018 which they did http://bhavansprismschool.co.in/

SOLUTION

How did you select this vendor and what were the deciding factors?

We started looking for companies that specialized in this kind of website development. There were many companies that did commendable work in this space, but we were drawn to Sapphire Software Solutions because of their unique value proposition. To build the confidence we worked with them from a design perspective understanding their solution and their ability to execute them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They built us a website using Asp.Net We provided the general look and feel. They took care of the responsiveness of the website. The various pages of our website included the home page,staff details, school infrastructure, About, vision and mission, fee structure details, admission, gallery and contact us.

How many people from the vendor's team worked with you, and what were their positions?

They built us a website using Asp.Net We provided the general look and feel. They took care of the responsiveness of the website. The various pages of our website included the home page,staff details, school infrastructure, About, vision and mission, fee structure details, admission, gallery and contact us.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The website developed by them helped us communicate with our students.Overall, I was pleased with the results. The quality of their work was good. They did a good job of asking questions in order to figure out the best solution.

Describe their project management style, including communication tools and timeliness.

Generally, they were very professional, kept everyone up to date, and coordinated everything.We set weekly goals which were delivered, they were detail oriented. They did a very good job of keeping things on track and providing us with updates

What did you find most impressive or unique about this company?

They were very flexible,they had a variety of solutions . They are very efficient in work terms.

Are there any areas for improvement or something they could have done differently?

No, it really was a great experience.Looking to work with them for future projects when we look to size up.

BACKGROUND

Please describe your company and your position there.

SMSMPITR -Sahakar Maharshi Shankarrao Mohite-Patil Institute of technology & Research, Hon. Shri. Vijaysinh Mohite-Patil the founder of SMSMP Hospital Trust is a man of vision. Realizing the increasing need of engineering in the society and industry, he SMSMP Institute of Technology & Research established, Akluj in 2011.

Since its establishment the college has grown to become one of the leading Engineering Education Institution in Solapur. I'm working as an Administrator. Know more about mission here https://www.smsmpitr.edu.in/

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We are offering our courses for Skilled Development Courses, Free Online Courses and E-Resources Library for the various academic departments of our institution and in order for student to achieve more we needed an application Beneficial for everyone, useful for student and faculty. We hired Sapphire Software solutions to create application for SMSMPITR https://play.google.com/store/apps/details?id=com.vidyalaya.smsmpitr

SOLUTION

How did you select this vendor and what were the deciding factors?

We used Google reviews to find them, I had a call arranged with several companies, but Sapphire stood out in all the possible ways. The first call was with someone on the marketing side but i really liked her communication skills and got along very easily.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They understood our vision, what we wanted to do, and how we were going to stand out from the ocean of education apps, Good system of procedure (SOP) implemented in the application, provide total digital platform for academic. Everyone can access education no matter the location.

Digital libraries have obvious roles to play in formal learning settings by providing teachers and learners with knowledge bases in a variety of media. Teachers can conduct and even preschedule classes online or can instantly create one through App, auto scheduling of the messages, supporting all types of attachment, auto receipt generation after fee payment, with teachers enabling or disabling the features as per need.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with a designer, two backend developers and a frontend developer. We also worked with a project manager and a QA tester, when needed.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were all along focused with deliverables and timelines, all the specific milestones were achieved from their end. we also has a test before the release. We had various internal factors to rate their success and they achieved all of it.

Describe their project management style, including communication tools and timeliness.

We usually used to have a call everyday, sharing the files through google drive, and weekly call with the team.

What did you find most impressive or unique about this company?

They really adapted the information, understood our mission and goals we were trying to achieve and put it successfully into the application.

Are there any areas for improvement or something they could have done differently?

Nothing much to say, they have been pretty good.

BACKGROUND

Please describe your company and your position there.

We are an Engineering College - Approved by AICTE & Affiliated to Gujarat Technological University. Running B.E & Diploma Engineering courses. K. J. Institute of Engineering & Technology is located at Savli, Vadodara, India.

We started our journey in the year 2009, now proud to be a Trustee, with a vision to provide quality education and environment that stimulate and responds to the needs of the 21st Century India, students to have advance and achieve state-of-the-art knowledge in engineering. More about Campus life offered, infrastructure, success stories have been described here https://www.kjit.org/

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We hired Sapphire Software Solutions to implement the idea of MOLEAP (Modular Offline Learning Education Assessment Platform), to provide a digital bridge to 21st century education for those currently without connectivity, We wanted to open the lines of communication between the management and parents with the SMS software in order to send exam results, employee payroll, fees status

SOLUTION

How did you select this vendor and what were the deciding factors?

I did extensive research for the potential IT companies doing their bit for the educational institutions well, had gone through the google reviews, arranged a meeting with the Head Manager of Sapphire, to have a better understanding and he clearly understood what we needed and the team agreed to work with us for the proposed timeline and budget.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

With the added module for SMS and Email, the main elements of the software are admin to send, to define one time entities using masters, students all details entered during the admission and the related reports, Presence - all the attendance details of the students as well as employees, get the status for fees paid or pending, entry result marks and send it to parents, store relative certificates of the students including LC, caste, bonafide etc

Employee related information- past employment, leaves, Predefined and custom message template facility as per the TRAI guidelines the templates are approved and then sent, auto message scheduler, instant update to parents about the absentees, sending festival and birthday wishes and Identity cards soft copies of employee and students.

How many people from the vendor's team worked with you, and what were their positions?

The head after the call , started our project in May 2019 arranged a senior and a junior developer to work on our project, a quality tester.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The solution offered by them as helped a lot in management of the data in one place,efforts turned successful to making us the best engineering college(how? https://www.youtube.com/channel/UCgUW-OicfxaHjplgWPvAn5Q/featured)

Describe their project management style, including communication tools and timeliness.

A professional with the working knowledge of the software, had come on a visit to our campus, and help demonstration of the working to our staff member about the usage and functionalities, after which the verbal communication and callings

What did you find most impressive or unique about this company?

Their ability to come up with unique solutions within a quick deadline was impressive.

Are there any areas for improvement or something they could have done differently?

The solution offered by them was certainly not the less cost one, but it does make sense after the quality and overall support provided.