We Create, We Enhance, We Deliver More Than Expected-That's Sapphire Solutions!
Sapphire Software Solutions is a distinguished ISO 27001-certified IT Software Solutions provider situated in the USA, UK, CAD, AUD and ME. Since 2002, our dedicated team has consistently delivered high-end technology solutions worldwide, adhering to best industry practices and leveraging technical expertise and business domain knowledge. We prioritize security and confidentiality, ensuring our clients' peace of mind. Whether you need Native Mobile App Development, Cross-Platform Mobile App development, Website development, or Software development, Sapphire Software Solutions has you covered. We excel in custom software development for Government projects and startups alike.
Our strengths encompass a wide array of technologies, including Android App (Java and Kotlin), iOS App (Swift and Objective C), Flutter Apps (Hybrid Cross-Platform), React Native (Hybrid Cross-Platform), MEAN & MERN stack, Blockchain, JavaScript (Angular, Node, React), Java Programming, PHP, ASP.net, WordPress, Shopify, Microsoft Technologies (SharePoint, .NET, .NET Core, .NET MVC), Nintex, Power Apps, Power BI, and Power Automate.
Why Sapphire?
Over 20 years of extensive experience
Fast results with a prompt work ethic
Stringent NDA policies ensuring confidentiality
Dedicated single point of contact for streamlined communication
Standardized practices and high-quality processes
Led by the latest technology and tools
Proven track record with global acclaim
Top-notch Developers
Globally accredited and recognized
Working with Sapphire Software Solutions means having a partner next door. Our can-do mindset, vibrant environment, and spirited approach foster a distinctive culture promoting open-mindedness and a passion for success.
Sapphire Software Solutions offers competitive pricing and high value, with clients praising their effective project management and timely delivery. Specific costs were not disclosed, but many clients noted the solutions fit their budgets and needs well, leading to improved operational efficiency.
Clients report high levels of satisfaction with the quality of deliverables provided by Sapphire Software Solutions. The company's focus on producing robust, user-friendly software that meets or exceeds client expectations is frequently highlighted, contributing to long-term client relationships and repeat business.
Comprehensive Software Development Expertise
Sapphire Software Solutions has demonstrated proficiency in developing custom software solutions across a wide range of industries, including education, healthcare, real estate, and manufacturing. Clients appreciate the bespoke nature of their products, which often integrate advanced technologies like AI, biometric systems, and online payment gateways, tailored to meet specific business needs.
Excellent Customer Support and Communication
The company's commitment to customer satisfaction is evident in their excellent support services and clear communication. Clients value the team's willingness to provide regular updates, engage in constructive dialogue, and offer prompt responses to queries and concerns, fostering a collaborative and transparent partnership.
Innovative and Adaptable Solutions
Sapphire Software Solutions is recognized for their innovative approach to problem-solving and their ability to adapt solutions to fit the unique needs of each client. Their expertise in integrating advanced technologies and customizing software features to enhance functionality and user experience is highly regarded by clients across various sectors.
Strong Project Management and Timeliness
Clients consistently praise Sapphire Software Solutions for their effective project management skills, characterized by clear communication, adherence to timelines, and the ability to adapt to changing requirements. The team is noted for their responsiveness and proactive approach to addressing client needs, ensuring projects are delivered on time and within budget.
Areas for Improvement in UI/UX Design
While clients appreciate the overall functionality of the software developed by Sapphire Software Solutions, some have noted that the user interface and experience could benefit from more creativity and innovation. Suggestions for improvement include offering more out-of-the-box design solutions to enhance visual appeal and user engagement.
"We were impressed with the effectiveness of their workflow. They had clear roles, responsibilities, and challenges."
Jun 21, 2021
Administrator, Akhandanand Hindi High School
Akhandanand Shala
Verified
Education
India
51-200 Employees
Online Review
Verified
A school hired Sapphire Software Solutions to build a website that allows admissions and online payments for parents and students. The client wanted to have important information posted on the website.
Sapphire Software Solutions has provided an easily navigable site that has helped the client's operations go smoothly during the pandemic. They had an effective workflow that was easygoing, even as they showed understanding about the client's institution and industry.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
Akhadanand Prathmik Shala is an educational institute having four sections: Prathmik Shala (primary school) established in 1969, Madhyamik Shala (middle school) established in 1969, Hindi High School (higher secondary) established in 1970. Hindi Vidyalaya.
I work in the department of administration taking care of all work regarding school activity, inquiry form submitted through website, parents who contacts through website, and if any query contact Sapphire Software Solution for support.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?
Lifestyle is changing and in this current digitization world we were looking for a platform which helps the parents to make their admission process easy and followups with the school including paying online fees and other school walking much easier than usual. So we decided to build a website: http://www.akhandanandschool.com/ with the help of Sapphire Sotfware powered development team.
SOLUTION
How did you select this vendor and what were the deciding factors?
We found them while searching for the best website development company in Ahmedabad, our staff members also inquired regarding their price, service, alignment with client, and other factors. Also we visited their company for a quick demo.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
What we need is to have all the information covered in a website that we used to manage through paper work and other marketing strategies, they help us to incorporate tabs such as home, institute information, all activity that we perform, how to contact us and other forms that are essential for initial approaches of parents. The best part is the activity tab which is now very much useful during this pandemic.
How many people from the vendor's team worked with you, and what were their positions?
We were in the direct contact with the website developers initially designers, then we were introduced with the senior developer to explain him our needs remotely, and finally the support team who are with us until now. We are really grateful of them.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Since past two years we are getting lot of inquiries through website. We do not have to give orientation physically though parents are walking through the website and more and more approaches we are receiving throughout the lock down period.
Describe their project management style, including communication tools and timeliness.
We were impressed with the effectiveness of their workflow. They had clear roles, responsibilities, and challenges. Unlimited changes if needed and no surprises.
What did you find most impressive or unique about this company?
Their nature work, easy going, better understanding, vision in education, and regarding requirements of parents and staff, and not forcing already worked examples for design or development.
Are there any areas for improvement or something they could have done differently?
High quality work with a good price was our motto and we were expecting some short of cost-effectiveness though that could be something that we were thinking to be done differently though overall they fulfilled the requirement, they showed us confidence, having good knowledge and no communication issues.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Custom App for School Management Solution
Custom Software DevelopmentMobile App Development
Less than $10,000
June - Aug. 2016
4.0
Quality
4.0
Schedule
5.0
Cost
4.5
Willing to Refer
4.5
"They were good, and they have given exactly what was on our minds."
Jun 17, 2021
Admin Head, Hiraba School
Anonymous
Verified
Education
India
51-200 Employees
Online Review
Verified
Sapphire Software Solutions developed a custom school management app for an education firm. The solution could track student data and send notifications to parents regarding fees, attendance, and grades.
The app helped the school continue on their path toward digitization. Sapphire Software Solutions led the software set-up, addressing initial bugs and continuing to maintain the app as needed. They ensured that there was always a point of contact ready to address the school's needs.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
It is an educational firm, located nearby landmark Mahadev Nagar bus stop. I take care of all the activity of Sapphire Support. Most of the custom software modules were suggested by me. We are one of the top schools in the area and now with the help of Sapphire we are emerging towards digitalization.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?
We wanted to manage student data and in addition needed alerts to send parents and students regarding all activity such as fees pending/paid, attendance(absence/present) and exam results/progress report.
SOLUTION
How did you select this vendor and what were the deciding factors?
We have heard about the vendor since they are the top most custom app and software development company here.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
They gather the requirement, provide us the solution, and help us to route what exactly modules that we can have that will help our requirement, and developed software as per our needs.
How many resources from the vendor's team worked with you, and what were their positions?
The team was of main contact person who was responsible for task allocation to junior developers. Since juniors were only the key developers, we had more e-meet with lead person.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
I have the support queries and solution sheet.
Describe their project management style, including communication tools and timeliness.
They were good, and they have given exactly what was on our minds. There were bugs initially but they helped to setup everything since it was under the maintenance package.
What did you find most impressive or unique about this company?
Their team work, someone is always available for us during the time of development and support also.
Are there any areas for improvement or something they could have done differently?
Yes, sometimes server traffic gets too busy.
RATINGS
4.0
Quality
4.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
4.5
NPS
Exam & Education Management Software for School
Custom Software Development
Less than $10,000
Jan. - Aug. 2020
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The support team had the best service throughout the journey."
May 24, 2021
Office Administrator, ALG Crescent School
Anonymous
Verified
Education
India
11-50 Employees
Online Review
Verified
Sapphire Software Solutions was tasked with customizing and maintaining an education management solution for a school. The software featured payment integrations, SMS capabilities, and even biometric functions.
Sapphire Software Solutions understood the school's requirements, updating the software gradually and providing consistent support. The school commended the service team in particular for their assistance throughout their journey.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
A.L.G Crescent School is an education school founded in 1992. We are a part of Noorul Islam Education Society a linguistic regional minority institution imparting quality education. I am in charge as an operator of the module that we are taking services from Sapphire.
OPPORTUNITY / CHALLENGE
What business challenge were you trying to address with the vendor?
I believe there was no challenges since there is no business with them, we run a school in education domain and they are our technical team and giving constant support
SOLUTION
What was the scope of their involvement?
To integrate modules that help us to make the workload easy. It is used by the teachers, students, and administrator. We were more concern about the sms, biometric and payment gateway integration in the web platform.
What is the team composition?
First quick off call with the entire team, and then I was in constants touch with the team lead and the project manager. At the time of demo there are two people visited us.
How did you come to work with the vendor?
We filled contact form on their website, since they are well reputed in the education domain with their serves, we decided to select them.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
I can attach the support services given by them.
How did the vendor perform from a project management standpoint?
They were best with their services. From my point of view their outputs were way better than we expected.
What did you find most impressive about them?
Their patients, understanding our requirement, updating us gradually and yes off course the support team. The support team had the best service throughout the journey.
Are there any areas they could improve?
Cost little bit, might not be anything else I believe.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Student Data Management Software for High School
Custom Software DevelopmentMobile App Development
Less than $10,000
Mar. - May 2015
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We are very pleased with how Sapphire met our requirements, and they even added a few additional features."
May 21, 2021
Head, Sheth Shri M. N. High School Patan
Anonymous
Verified
Education
India
11-50 Employees
Online Review
Verified
Sapphire Software Solutions created a custom solution to manage a high school's student data. The software featured an alert function that could notify parents, students, and teachers.
Sapphire Software Solutions provided constant support, using tickets to address and solve bugs. They performed well with deadlines and even worked during evenings and weekends if needed.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
Myself head of the Sheth M N HIGHSCHOOL PATAN. I take care of this software activity or concerns, initially freezing the requirement and now follow up with any support from Sapphire.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?
Manage student data for which we need custom software, they way better solution then expected, and also added few additional alerts for parents and students and teachers.
SOLUTION
How did you select this vendor and what were the deciding factors?
Sapphire was our first choice based on having good ratings, being within our budget, meeting all of our requirements and understanding our needs.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
Writing notes while listening to our requirement and convert that note into requirement gathering documents, I believe they call as scope of work document. This document they send us for understanding. Based on that document they provided the entire custom software to us.
How many resources from the vendor's team worked with you, and what were their positions?
After reaching out to Sapphire, team lead of Sapphire reached out to us to discuss project requirements and then we were able to make the software live with the help of developers and designers.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
We are taking constant support from them; they generate a ticket that helped us providing either solution or bugs. I can help you to attach the same.
Describe their project management style, including communication tools and timeliness.
They performed well since we set up a deadline and for which they worked evenings and weekends to meet our deadlines and deliver the project within the deadline.
What did you find most impressive or unique about this company?
We are very pleased with how Sapphire met our requirements, and they even added a few additional features within our budget.
Are there any areas for improvement or something they could have done differently?
As a result of Sapphire's software, we were able to achieve our desired results.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Barcode Integration for High School
Mobile App Development
Less than $10,000
June - Sep. 2014
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We're very much impressed with their documentation and how they continuously supported us in the project."
May 6, 2021
Administrative Officer, KPC English High School
Rachit Chheda
Verified
Education
India
51-200 Employees
Online Review
Verified
In an effort to keep track of their book returns, a high school institution hired Sapphire Software Solutions to create a tag and track process for them. The vendor developed a barcode system for this project.
Sapphire Software Solutions led transparent and organized project management. The client was impressed by their timely submissions and updates. Although their pricing was more than what they expected, the vendor provided a service that justified it.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am Rachit Chheda , Administrative Officer at KPC English High School
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire , and what were your goals?
Integrate barcode system to books
SOLUTION
How did you select this vendor and what were the deciding factors?
Got reference from a family member, who's school was using Sapphire's product Vidyalaya
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
Barcode integration to track the books
How many resources from the vendor's team worked with you, and what were their positions?
To make the process Tag and Track effortlessly with easy book allocation and quick returns. A Manager, 2 developers and a QA
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Great outcomes as got the service within time
Describe their project management style, including communication tools and timeliness.
the manager was very Cooperative, project management tool for proper updates on the project
What did you find most impressive or unique about this company?
We're very much impressed with their documentation and how they continuously supported us in the project.
Are there any areas for improvement or something they could have done differently?
They are providing quality solutions and the price is also little high but justifiable with the quality.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Custom Software Development for College
Mobile App Development
Less than $10,000
January 2017
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We weren't aware of the technical aspects of the project, but they gave their best with all the suggestions."
May 3, 2021
Principal, BCA College
Dr. Gopal Joshi
Education
India
11-50 Employees
Online Review
Sapphire Software Solutions created attendance-based software for a college. The client wanted a platform where their employees can efficiently record their punch-in and punch-out times.
The output from Sapphire Software Solutions was satisfactory. The vendor's team leader kept in contact with the client throughout the process and provided updates frequently. They were also able to provide concise suggestions despite having an unfamiliar service.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
Myself Dr. Gopal Joshi, Principal of BCA college, Rasana
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire , and what were your goals?
They designed an application that could record in and out times of our employees and ensure proper time management system
SOLUTION
How did you select this vendor and what were the deciding factors?
I wanted the application to be user friendly and record and manage data about employee accurately
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
Their marketing team had got in contact with us and we found their proposal to be effective
How many resources from the vendor's team worked with you, and what were their positions?
Develop an application to record the attendance of the employees by recording their punch in and punch out times and regularly update in the employee portal for easy management
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Really satisfied with the result, the goals we were expecting were accomplished with the application and it has helped in the management
Describe their project management style, including communication tools and timeliness.
I was in contact with the team leader throughout the project who updated us regularly, in addition there were 2 android app developers and a testing engineer.
What did you find most impressive or unique about this company?
We weren't aware of the technical aspects of the project, but they gave their best with all the suggestions. overall had a positive experience and looking forward to work with them again.
Are there any areas for improvement or something they could have done differently?
We got our services on time with good quality. They are great and nothing as such to improve.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Custom Education Management Software for School
Custom Software DevelopmentMobile App Development
Confidential
May 2013 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They were great and did their best with any issues that we brought to them."
Mar 6, 2021
IT Lead, Shanti Niketan Trust
Bhavikkumar Harshhadbhai Kaka
Verified
Education
India
51-200 Employees
Online Review
Verified
Sapphire Software Solutions has provided and maintained a custom school management tool that connects teachers with parents. It's transformed from an SMS and email integration into a Windows-based solution.
With Sapphire Software Solutions' maintenance team, the client continues to receive on-demand services including updates and tickets. They're patient with the in-house staff, taking the time to explain the technology and ensure that the client makes the most of the tool.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
Shanti Niketan school in Kalol Panchmahal has an environment which is not only child-friendly but engaging for children to learn and have fun at the same time. I am the in charge of digitalization and also at the same time part of admin.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Sapphire Software Solutions?
We would like to connect teachers and parents through some software so we can automate the education process.
SOLUTION
What was the scope of their involvement?
Initially we took help from the Sapphire to get sms and email integration, gradually that got converted into a windows-based software with more features. Now currently also getting support, help through other facilities like to have a landing page on schoolsearchlist.com, pathtoschool.com, etc.
What is the team composition?
We were in constant touch with the main lead person I remember, and once our expectation is done, they show us the demo and deliver the same. Now we are in touch with maintenance team.
How did you come to work with the vendor?
It being long time, that we hire them, may be through google search. Kalol is a small town back in 5 years, and the nearest place was their city so probably we search on google to find the software company.
How much have you invested with them?
It is from finance department, cannot really disclose it and rough total cost based on number of students every year and hard to judge since every year we have to keep on changing as per student’s capacity. Initially it was a really small amount that we invested and now the value is kept on changing and we are not really allowed to take permission of the total cost.
What is the status of this engagement?
We get maintenance and support. Also help for any new updates that we are looking for, or any on demand services that we ask them.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Probably all the list of tickets that they generate since we send them to finance.
How did the vendor perform from a project management standpoint?
They were great and did their best with any issues that we brought to them.
What did you find most impressive about them?
Their standby for any queries or concern we take to them, also at the time of development I do remember they were having a lot patients in us since we are not so good in tech and they explain the present and future vision of the software and that’s what we are experience it so useful.
Are there any areas they could improve?
Not yet, didn’t notice anything like that.
RATINGS
5.0
"great team"
Quality
5.0
Service & Deliverables
"Good quality"
Schedule
5.0
On time / deadlines
"on time best"
Cost
5.0
Value / within estimates
"best in market"
Willing to Refer
5.0
NPS
"willing to refer
Mobile App Dev for Academic Institution
Mobile App Development
Less than $10,000
May - July 2016
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Overall, we had a positive experience, and looking forward to working with them again."
Mar 5, 2021
Administrative Assistant, Grow More Group of Institues
Kuldip Parmar
Verified
Education
India
11-50 Employees
Online Review
Verified
Sapphire Software Solutions developed a mobile app for an academic institution. The platform records the time logs of employees to ensure proper time management.
The application developed by Sapphire Software Solutions became a huge help in the client's management. The institution was extremely pleased with the outcome. Moreover, they were happy to receive weekly updates about the project's status.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
Myself Kuldip Parmar and I'm working as an Administrative Assistant in Grow More Group of Institute.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Sapphire Software Solutions?
They designed an application that could record in and out times of our employees and ensure proper time management system
What were your goals for this project?
I wanted the application to be user friendly and record and manage data about employee accurately
SOLUTION
How did you select Sapphire Software Solutions?
Their marketing team had got in contact with us and we found their proposal to be effective
Describe the project in detail.
Develop an application to record the attendance of the employees by recording their punch in and punch out times and regularly update in the employee portal for easy management
What was the team composition?
I was in contact with the team leader throughout the project who updated us regularly, in addition there were 2 android app developers and a testing engineer.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
Really satisfied with the result, the goals we were expecting were accomplished with the application and it has helped in the management
How effective was the workflow between your team and theirs?
Was really impressed by the regular updates given to us by the project manager on a weekly basis
What did you find most impressive about this company?
As we were not much aware about the technical stuff but they gave their best with all the suggestions. Overall, we had a positive experience, and looking forward to working with them again.
Are there any areas for improvement?
We got our services on time with good quality. They are great and nothing as such to improve.
RATINGS
5.0
"great experience working with them"
Quality
5.0
Service & Deliverables
"nice product with added new features"
Schedule
5.0
On time / deadlines
"nice team coordination"
Cost
5.0
Value / within estimates
"cost effective solutions"
Willing to Refer
5.0
NPS
"willing to refer
Web & App Dev for Transportation Company
Mobile App DevelopmentWeb Development
Less than $10,000
June 2020 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We really appreciate the time and energy that go into developing our website."
Feb 12, 2021
General Manager, Transportation Company
Ellwood G. Ivey Jr.
Verified
Other industries
Savannah, Georgia
1-10 Employees
Online Review
Verified
A transportation company hired Sapphire Software Solutions for web and app development. The team is tasked to generate a mobile and web platform that promotes the client's business in a more professional way.
The team continues to exhibit development and collaborative skills that allow them to create end products that exceed their client's expectations. They exert ample time and energy to make sure that they provide high-quality service within a reliable timeframe.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the managing director for a company that transports Seafarers.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?
In 2020 we were a start up company. The GM wanted to create a website that was user friendly enough for our clients but also minimized the workload on our end.
Since it isn't commonly seen in our profession to book online, we needed experts to help us and that's where Sapphire came in.
SOLUTION
How did you select Sapphire Software Solutions and what were the deciding factors?
We met Sapphire Executives in an online forum for entrepreneurs seeking assistance for web development tools and applications.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We were aware that our particular proprietary application would involve a certain amount of creative thinking and analysis.
We staged the development and critical paths objectives for the project over a period of time and Sapphire assessed the work, timeline and cost accurately for each segment and met all of the requirements.
How many people from the vendor's team worked with you, and what were their positions?
We worked with two Business Development Managers
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
We were so impressed with both the end product and professionalism that we've entered into a long term development arrangement with Sapphire.
Describe their project management style, including communication tools and timelines.
We used email and phone calls to communicate on a regular basis with Sapphire and it was always effective. Different members of our team were also able to communicate with their team and things ran smoothly.
What did you find most impressive or unique about this company?
We really appreciate the time and energy that went in to developing our website.
They were never short with us, but always took their time to help us understand the back end of the website better. We know that they are busy but they made us feel like we were their ONLY clients. That truly makes a difference!
Are there any areas for improvement or something they could have done differently?
No, we do not believe so.
RATINGS
5.0
"Great experience"
Quality
5.0
Service & Deliverables
"Best quality we could ask for"
Schedule
5.0
On time / deadlines
"On time"
Cost
5.0
Value / within estimates
"Fair"
Willing to Refer
5.0
NPS
"Extremely likely
Web Dev for Academic Institution
Web Development
Less than $10,000
Apr. - June 2015
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We are still in communication and getting support on a regular basis."
Jan 18, 2021
Head of Administration, Spring Dale International School
Abhijit Nath
Verified
Education
India
51-200 Employees
Online Review
Verified
Sapphire Software Solutions was hired by an academic institution for their web development services. The key deliverable was an interactive ERP website that their students and faculty can effectively utilize.
Sapphire Software Solutions helped the client generate an effective site based on their desired solution. All team members were always willing to impart their knowledge on the project, so the client understood the entire process. They were also commended for their communication and software skills.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
My name is Abhijit Nath from Spring Dale International School, Guwahati, Assam, India. I am The Head of Administration in the Institute.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?
We connected with Sapphire Software Solution to design and develop an interactive web based ERP Solution to manage our System in an effective manner.
SOLUTION
How did you select Sapphire Software Solutions and what were the deciding factors?
One of the sales person approached us and we like their understanding of education industry and overall experience.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We required to have all in one solution as ERP:
Student management
Teacher's management
Admin/Accounts and Payroll system
Library management
Parents module as well.
Technology was suggested by Sapphire and it is .Net based solution
How many people from the vendor's team worked with you, and what were their positions?
One Sales person One Team Lead and one developer One QA/Support Guy So it was a team of 4-5 people from Sapphire.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Team Sapphire helped us with the solution we required and also the support team helped us utilize the software in the best way possible for our team. We are still in communication and getting support on a regular basis.
Describe their project management style, including communication tools and timelines.
As we were not much technical at that time we did not involve in their methodology and tools. Later when I had a word with one of the sales person I came to know that they used waterfall method for project management.
What did you find most impressive or unique about this company?
Quality of the software and after sales support
Are there any areas for improvement or something they could have done differently?
Nothing at the moment in our mind but yes in the field of technology there is always a scope to be better than yesterday.
RATINGS
5.0
"Always good with their services"
Quality
5.0
Service & Deliverables
"Using the services from last 5 years and always got the best support"
Schedule
5.0
On time / deadlines
"Best in terms"
Cost
5.0
Value / within estimates
"Was in our budget"
Willing to Refer
5.0
NPS
"Already referred to 2 other institutes
Showing 181-190 of
312 Reviews
Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.
If you’re not seeing exactly what you need here, send this company a custom message.
You can talk about your project needs, price, and timeline to get started on your project.
Sign in to see which brands trust SAPPHIRESOFTWARE SOLUTIONS.
Get connected to see updates from SAPPHIRESOFTWARE SOLUTIONS like new case studies, latest reviews, their latest masterpieces in their portfolio, delivered straight to you.