robomate

BACKGROUND

Please describe your company and position.

I am the CEO of LUCAS

Describe what your company does in a single sentence.

We do accounting, business advisory, and compliance automation

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire robomate − RPA, Automation to accomplish?

• Core solution development
• Solution implementation for our clients

SOLUTION

How did you find robomate − RPA, Automation?

Online Search

Why did you select robomate − RPA, Automation over others?

High ratings

How many teammates from robomate − RPA, Automation were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Analysis and Preparation
2. Product Development
3. Infrastructure and Deployment
4. CI/CD
5. Integration with Client Systems
6. Security and Access
7. Testing and Validation

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

This review is from what is likely Robomate's largest client to date. We have gone through the full lifecycle of cooperation - from active development to a complete termination of the relationship.

At first, the team made a positive impression: communication was good, they were eager to dive into tasks, and overall behavior was professional and ethical. We worked together based on total trust, with no budget caps or technical oversight from our side.

After a year and a half, major execution issues became clear. Deadlines and development costs consistently went far beyond initial estimates. Despite this, the team flatly refused to take any responsibility for future budgets or timelines.

As a result, we decided to move part of the workload to our in-house developers and reduce Robomate’s monthly budget, and the attitude to us changed immediately and became openly hostile. 

Disregarding the terms of our existing contract, they nearly doubled their hourly rates (for example, charging $35 for a first-year junior), justifying it by their deep involvement in the project's context. In fact they gave us an ultimatum: if we did not accept these new terms, the team would abandon the project immediately. We saw this as an exploitation of our dependency on them, so we decided to terminate their services entirely after a transitional month, during which we had to pay these increased rates.

Immediately after learning of our decision, the company began publicly promoting their services in the same domain using developments created during our project, thereby violating a contractual clause that explicitly prohibits such activities for a period of two years.

Worse yet, these promotional activities on LinkedIn were hidden from us but visible to everyone else - a clear sign of a deliberate and calculated breach of our agreement.

Summary: We do not recommend working with Robomate. Their immature operational approach is the core issue: the team avoids any responsibility, treats agreements as optional, and doesn’t seem to value their reputation. 

We’d also be cautious about joining Robomate as an employer - such a management style leads to lost clients, so the job is likely unstable.

Hope this helps you make an informed decision and avoid our mistakes.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was immature. Development and implementation exceeded both the estimated budget and deadlines multiple times. Despite these systemic delays, the team categorically refused to commit to any specific schedules or budgets, even for tasks with a clearly measurable scope of work.

What was your primary form of communication with robomate − RPA, Automation?

Virtual Meeting

What did you find most impressive or unique about this company?

Initially, we were impressed by their energy and eagerness to dive into tasks. However, this was overshadowed by failing to take responsibility and the calculated misuse of our trust at the end of the project.

Are there any areas for improvement or something robomate − RPA, Automation could have done differently?

Areas for Improvement:
1) Accountability for Results: The team consistently exceeded budgets and timelines, yet categorically refused to commit to any schedules and budgets.

2) Contractual Integrity: They should have respected the agreed-upon rates instead of issuing ultimatums and doubling their fees when the workload is reduced.

3) Professional Ethics: They must follow non-compete clauses. Immediately promoting a competing activity using deliverables from our project was a direct breach of our agreement, which directly prohibits doing this for 2 years.

4)Transparency: Deliberately hiding LinkedIn promotional activity from us while keeping it public for the rest of the market was a major red flag and a profound breach of trust.

Company Responses

The service provider responded on October 15, 2026.

Andrii, we regret that our long collaboration ended in dissatisfaction. We take responsibility for our work and disagree with several factual claims.

The engagement was time and materials, with evolving scope and priorities. Robomate handled development and technical implementation; LUCAS handled financial and business configuration. Overall implementation therefore depended on both teams.

The disputed rate and the mechanism for adjusting rates were provided for in the contract. The developer was not presented as a first-year junior. We did not issue an ultimatum and remained prepared to continue with a smaller allocation.

We handed over the contractual deliverables. Our public communications did not reuse LUCAS’s code, designs, data, screenshots, or confidential materials. Our understanding of the two-year provision is that it covered non-solicitation, rather than a blanket prohibition on working in the same field.

We can substantiate our position through project correspondence, acceptance records, invoices, and handover documentation, while respecting confidentiality. This experience reinforced the importance of clearly documenting scope changes, responsibilities, and dependencies. We remain accountable for the work we deliver.

BACKGROUND

Please describe your company and position.

I am the AML Officer of CasperCrypto

Describe what your company does in a single sentence.

Virtual Asset Service Provider (VASP) Exchange between virtual assets and fiat currencies Exchange between one or more forms of virtual assets Transfer of virtual assets Safekeeping and/or administration or virtual assets or instruments enabling control over virtual assets Participating in and provision of financial services related to an issuer’s offer and/or sale of a virtual asset This definition encompasses a range of crypto businesses including exchanges, ATM operators, wallet custodians, and hedge funds.

FATF further recommends that VASPs be subject to the same stringent AML/CTF and KYC requirements as traditional financial institutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire robomate − RPA, Automation to accomplish?

• Automate the mechanism for obtaining customer data from crypto exchanges' orders

SOLUTION

How did you find robomate − RPA, Automation?

• Personal meeting

Why did you select robomate − RPA, Automation over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost

How many teammates from robomate − RPA, Automation were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Several options were proposed to solve our problem. After focusing on one of the options was made to automate the collection and analysis of information by means of communication with the client. The script perfectly communicates and outputs this information for further work with it to the administrator.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A script was produced that increased the speed of processing the flow of customers, which directly increased the revenue of the company

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Deadlines were met by them, and any queries were responded to correctly

What was your primary form of communication with robomate − RPA, Automation?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Fast communication

Are there any areas for improvement or something robomate − RPA, Automation could have done differently?

I think it's done the right way.

BACKGROUND

Please describe your company and position.

I am the COO of Advertising Agency I wish not to reveal

Describe what your company does in a single sentence.

We are an advertising agency who works mostly in brand awareness media campaigns.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire robomate − RPA, Automation to accomplish?

• We have go to the limitations with our automatisation through the Google sheets APIs. We had to move to the data bases

SOLUTION

How did you find robomate − RPA, Automation?

Referral

Why did you select robomate − RPA, Automation over others?

• Pricing fit our budget
• Referred to me

How many teammates from robomate − RPA, Automation were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We had several API decisions for several services. We had to switch from js to python and then to move all the gathering data in data bases. The results is all this data connected and displayed in data studio dashboard.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

3 working scripts, data is connected through the multiple data sources and can be shown correctly through the data studio

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was on time, except the documentation. It took an extra week

What was your primary form of communication with robomate − RPA, Automation?

Email or Messaging App

What did you find most impressive or unique about this company?

I would say their willingness to cooperate and proactive position regarding the way to do things were impressive

Are there any areas for improvement or something robomate − RPA, Automation could have done differently?

I think is ok in terms of my tasks

BACKGROUND

Please describe your company and position.

I am the CEO of Growth Effekt

Describe what your company does in a single sentence.

We help companies to build predictable outbound sales machines.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire robomate − RPA, Automation to accomplish?

• Build data enrichment software

SOLUTION

How did you find robomate − RPA, Automation?

LinkedIn

Why did you select robomate − RPA, Automation over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from robomate − RPA, Automation were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Confidential

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Weekly progress updates

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was very hands-on and highly proactive. The delivery was on time and are extremely satisfied with their communication throughout the project.

What was your primary form of communication with robomate − RPA, Automation?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

All team members are very knowledgable and highly professional in their approach. The team has fantastic problem-solving skills paired with technical expertise and great business acumen. Also, we all connected very well on a personal level, which is important to the success for any project.

Are there any areas for improvement or something robomate − RPA, Automation could have done differently?

No.