REDSECLABS

BACKGROUND

Please describe your company and position.

I am the CTO of Imeld.ai

Describe what your company does in a single sentence.

Imeld helps leaders and client-facing teams practise the conversations that define performance through immersive AI simulations, real-time feedback, and measurable behavioural development.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire REDSECLABS to accomplish?

• Infosec and security services
• ISO27001 readiness

SOLUTION

How did you find REDSECLABS?

• Online Search
• Other

Why did you select REDSECLABS over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Company values aligned

How many teammates from REDSECLABS were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Over the past year, RedSec Labs has supported Imeld across a broad range of cybersecurity, cloud security, and compliance activities, helping strengthen the company’s overall security posture as it scales its AI-enabled learning platform. The scope of services provided has included the setup and configuration of company laptops through Microsoft Intune, including the implementation of device management controls aligned to Cyber Essentials requirements. This covered endpoint hardening, access control configuration, secure device policies, browser and software version compliance, and support for Cyber Essentials readiness and control implementation. RedSec Labs has also supported Imeld in enhancing its cloud security and information security compliance framework, particularly across the Microsoft Azure environment. This included reviewing and improving Azure cloud management practices, strengthening security configurations, advising on access controls and privileged access management, improving monitoring and detection readiness, and supporting a more secure operating model for Imeld’s application infrastructure. In addition, RedSec Labs conducted web application penetration testing and retesting activities for the Imeld platform, identifying vulnerabilities, validating remediation actions, and providing structured reporting to support enterprise security assurance. The work included assessment of application-layer risks, retesting of previously identified issues, and practical recommendations to improve the resilience of the platform. Following security-related concerns, RedSec Labs also provided targeted advisory support around incident response, root cause analysis, infrastructure hardening, and monitoring improvements. This included recommendations for forensic review, hardening of critical application-hosting assets, strengthening Microsoft Defender and Sentinel detection capabilities, and moving towards a more robust, zero-trust-aligned architecture. Overall, RedSec Labs has acted as Imeld’s cybersecurity and cloud security partner, supporting endpoint security, Cyber Essentials controls, Azure cloud hardening, penetration testing, security remediation, incident response readiness, and ongoing information security compliance improvements.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project helped Imeld move from an early-stage security setup to a more enterprise-ready security posture, with measurable progress shown through Intune-managed endpoints, Cyber Essentials control implementation, completed penetration testing and retesting, validated remediation of application vulnerabilities, strengthened Azure cloud security, and improved monitoring and incident response readiness.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

RedSec Labs managed the project professionally and delivered the agreed work on time. They were responsive throughout the engagement, communicated clearly, and remained flexible in accommodating Imeld’s evolving requirements, particularly as priorities changed around security, compliance, and Azure cloud hardening. Overall, they were reliable, practical, and easy to work with.

What was your primary form of communication with REDSECLABS?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about RedSec Labs was their ability to combine deep technical cybersecurity expertise with a practical, business-friendly approach. They were not just focused on identifying risks, but on helping Imeld understand, prioritise, and resolve them in a way that suited an early-stage technology company. Their flexibility, responsiveness, and ability to support across endpoint security, cloud hardening, penetration testing, and compliance made them feel like a true security partner rather than a one-off vendor. Overall, I would rate RedSec Labs very highly for their professionalism, technical expertise, responsiveness, and practical support in helping Imeld strengthen its security and compliance posture.

Are there any areas for improvement or something REDSECLABS could have done differently?

There were no major areas of concern. Overall, RedSec Labs delivered professionally and were responsive to Imeld’s needs. One area that could be strengthened further is providing a more structured forward-looking security roadmap, with clearer milestones, timelines, and prioritised actions across compliance, cloud security, monitoring, and incident response maturity. This would help clients like Imeld plan security improvements more proactively as the company scales.

BACKGROUND

Introduce your business and what you do there.

I’m the director of an online pharmacy.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire REDSECLABS to accomplish for your online pharmacy business?

We needed to optimize our overall business cybersecurity, not just our website but also our business culture, to prevent us from being hacked.

SOLUTION

Can you describe the scope of work REDSECLABS handled for your company?

REDSECLABS provides assurance and helps us scale our business by creating a cyber-safe business environment. The team provides weekly training sessions, weekly reports, monthly security assessments, and implements tools to prevent risks.

What is the team composition?

We work with 2–5 teammates from REDSECLABS.

How did you come to work with REDSECLABS?

We found REDSECLABS through an online search and a referral. We chose them over other options because they had high ratings, were close to our geographic location, had pricing that fit our budget, had a great culture fit, offered good value for the cost, and had company values that aligned with ours.

How much have you invested with them?

So far, we’ve spent $10,000–$50,000 with them.

What is the status of this engagement?

We started working with REDSECLABS in October 2025, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

REDSECLABS has improved our security and implemented new tools. As a result, we've seen a 100% reduction in incidents and continued successful audits.

How did REDSECLABS perform from a project management standpoint?

REDSECLABS always delivers on time. We communicate with them through in-person meetings, virtual meetings, and email or messaging apps.

What did you find most impressive or unique about them?

REDSECLABS is very impressive.

Are there any areas they could improve?

There's nothing they need to improve.

BACKGROUND

Please describe your company and position.

I am the Technical Team Lead of an online retail company.

Describe what your company does in a single sentence.

Online Retailer

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire REDSECLABS to accomplish?

• Change is code base for our online store. Needed to make sure it does not have any security vulnerabilities.

SOLUTION

How did you find REDSECLABS?

Online Search

Why did you select REDSECLABS over others?

• High ratings
• Company values aligned

How many teammates from REDSECLABS were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Performed full Penetration Testing on the full code base.

What's the status of this engagement?

They recommended what needs to be done to tighten the security.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They provided us with possible high risk entry point/backdoors for attackers to enter the system. They recommended what needs to be done to tighten the security.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team delivered all items on time and responded to all communications and addressed them as quickly as possible.

What was your primary form of communication with REDSECLABS?

Email or Messaging App

What did you find most impressive or unique about this company?

The effective communication and the commitment to resolve the issue was outstanding.

Are there any areas for improvement or something REDSECLABS could have done differently?

No