Rankings.io

BACKGROUND

Please describe your company and your position there.

I am the marketing director at a Law Firm.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rankings, and what were your goals?

Our goal was to increase online visibility and increase our SEO traffic.

SOLUTION

How did you select this vendor and what were the deciding factors?

I selected this vendor because I had seen their work for a San Diego law firm.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

The focus was on a lot of content, rather than other efforts to drive in traffic.

How many people from the vendor's team worked with you, and what were their positions?

I mainly worked with one person with whom I had a monthly online meeting. She was very knowledgeable and professional. I also worked with a content manager who would send me a list of content topics and the actual content to check before it was published.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

It has currently been 9 months and we have not signed up even one client from our SEO efforts.

Describe their project management style, including communication tools and timeliness.

They were always available and replied to my emails quickly.

What did you find most impressive or unique about this company?

Responsiveness.

Are there any areas for improvement or something they could have done differently?

At our initial meeting, there were promises made that weren't kept. For example, I had asked about the number of backlinks that would be delivered and they did not deliver on that. Also, I was told that after 6–9 months, we would need to hire more staff to help with leads — this never happened, or we would have continued with their services.

Company Responses

The service provider responded on June 1, 2022

I am sorry to hear that your experience with Rankings did not live up to your expectations, but first and foremost, I want to thank you for taking the time to bring this to my attention.

I take all our reviews very seriously and won’t hide behind excuses. We set a standard for our service and, unfortunately, we missed the mark for you.

At Rankings, accountability starts at the top. That’s why I would like to talk with you further so we can explore how I can make this right for you.

Sincerely,

Chris Dreyer, CEO + Founder (chris@rankings.io)

BACKGROUND

Introduce your business and what you do there.

I handle IT and marketing efforts for The Soffer Firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Rankings.io?

Increase new leads (cases) from organic traffic and leads.

SOLUTION

What was the scope of their involvement?

SEO, content, ad management, website updates.

How did you come to work with Rankings.io?

UPDATED to 4.5 stars: I'll leave my original 1 star review below this updated review:

Many companies fail to deliver, and some are even respectful enough to admit it, but few fix the wrongdoing. Steve and the rankings.io team have definitely left a better feeling towards them in my mind. We aren't working with them in the long term, but they did do makeup work to make right on the wrong at no cost.

We did see great results from the makeup work, and had this been the original quality AND level of service/communication, we'd probably still be working with them today. Although we are not working together in the long term, thank you Steve and team for correcting this wrong.

Original 1 star review:

They did a great sales presentation and were nice, but did not deliver, and missed deadlines to the point where we had to remind them 3-4 times to create content and deliver reports. Once delivered, work was not high quality and their suggestion was to increase $ spend.

How much have you invested with them?

$60k

What is the status of this engagement?

Over, they did 3 months of free work to make up for initial poor work/service. The makeup work was good quality.

RESULTS & FEEDBACK

How did your relationship with the vendor evolve?

UPDATED to 4.5 stars: I'll leave my original 1 star review below this updated review:

Many companies fail to deliver, and some are even respectful enough to admit it, but few fix the wrongdoing. Steve and the rankings.io team have definitely left a better feeling towards them in my mind. We aren't working with them in the long term, but they did do makeup work to make right on the wrong at no cost.

We did see great results from the makeup work, and had this been the original quality AND level of service/communication, we'd probably still be working with them today. Although we are not working together in the long term, thank you Steve and team for correcting this wrong.

Original 1 star review:

They did a great sales presentation and were nice, but did not deliver, and missed deadlines to the point where we had to remind them 3-4 times to create content and deliver reports. Once delivered, work was not high quality and their suggestion was to increase $ spend.

UPDATED REVIEW

This review was published on September 21, 2021.

Jake Soffer

Founder, The Soffer Firm

Legal

1-10 Employees

Miami, Florida

Less than $10,000

Jan 2020 - Jan 2021

Project summary:

Rankings.io was hired by an AI company to handle their SEO and PPC initiatives. The team was tasked with creating content for the client's site, managing their ads, optimizing their site, and more.

Feedback summary:

Rankings.io failed to provide any substantial results for the client. They were too inconsistent to provide quality content for the client's site. In the end, their unreliability, lack of follow-through, and inability to adhere to the project's timelines led to the termination of the engagement.

BACKGROUND

Please describe your company and your position there.

Founder

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rankings.io, and what were your goals?

SEO and ppc to grow our firm

SOLUTION

How did you select this vendor and what were the deciding factors?

They gave a great sales pitch but did not deliver

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

SEO via content creation and site optimization and ppc ad management. promised us so much and delivered things always late, stopped responding, tons of typos in work, and very poor quality saw close to no results

How many people from the vendor's team worked with you, and what were their positions?

2 - managers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

kept missing promises on deadlines nad metrics, also never fixed things after asking multiple times

Describe their project management style, including communication tools and timeliness.

almost no style, missed phone calls and meetings very often

What did you find most impressive or unique about this company?

nothing

Are there any areas for improvement or something they could have done differently?

be honest and actually do high quality work that they promised. actually care about our success

Star Ratings

Overall rating: 1.5

Quality: 2

Cost: 2

Schedule: .5

Willing to refer: .5

BACKGROUND

Introduce your business and what you do there.

I’m the owner and attorney of The May Firm. We’re a personal injury law firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Rankings.io?

We were trying to grow our online presence.

SOLUTION

What was the scope of their involvement?

Rankings.io updated our website. They restructured the platform, which involved backend formatting. Although, their team made some cosmetic changes too. It’s a WordPress website. Their team works closely with ours on keyword research and manages our SEO campaigns.

What is the team composition?

I’ve worked with three people but primarily communicate with Wil (Director of Accounts). I also talk with Chris (CEO & Founder).

How did you come to work with Rankings.io?

I followed them for quite a while and liked their work with other groups. I chose them because I saw their success with other clients.

How much have you invested with them?

We’ve spent probably $100,000 on their services.

What is the status of this engagement?

Our partnership began around November 2020, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We measure the success of Rankings.io’s efforts by leads, site visitors, and page rankings. Since beginning to work with them, we've experienced a 20%–25% increase in monthly visitors. Our pages are also ranking higher. So far, their team has delivered on all of the important metrics.

How did Rankings.io perform from a project management standpoint?

We primarily communicate through email. Any time we want to make a change, their team’s responsive. They’re super organized. Their reports are clear too.

What did you find most impressive about them?

Rankings.io is up to speed on the newest trends, algorithms, and Google updates. They’re more proactive than other SEO companies. Whereas our previous vendors waited for problems to happen, Rankings.io gets in front of potential problems.

Are there any areas they could improve?

No, I like what they’re doing.

Do you have any advice for potential customers?

Understand your goals. If you know your goals, you can narrow the project's focus and make specific requests. 

BACKGROUND

Please describe your company and your position there.

I am the President and Founder of a Personal Injury Law Firm.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rankings.io, and what were your goals?

We are growing, both into different practice areas, and into different geographic markets. I hired Rankings.io to improve our organic rankings in each of those markets, plus our existing ones.

SOLUTION

How did you select Rankings.io and what were the deciding factors?

We met with them at a conference and several firm owners recommended them highly.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

The scope of work is to work to improve our rankings in every relevant market. They provide monthly reports and upon request.

How many people from the vendor's team worked with you, and what were their positions?

We work directly with the President and at least two dedicated SEO specialists.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are now either #1 or on page one for every important keyword. Traffic to our site has increased substantially. Many new clients tell us they found us on Google.

Describe their project management style, including communication tools and timelines.

They are excellent communicators. They provide us monthly in-depth reports and respond immediately to any question or request for information we have.

What did you find most impressive or unique about this company?

Results first. I am amazed at how fast and effective they got us to the top of the market. Second customer service. Incredible communication and responsiveness. Third, just good decent human beings.

Are there any areas for improvement or something they could have done differently?

Nope. I love them.

BACKGROUND

Introduce your business and what you do there.

I’m a marketing associate at a personal injury law firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Rankings.io?

We hired Rankings.io to produce high-quality content that would reflect our business and help us increase brand visibility online.

SOLUTION

What was the scope of their involvement?

Rankings.io provides on- and off-site SEO. They also do keyword research. Throughout our engagement together, they’ve made structural changes to our website.

What is the team composition?

We work closely with an account manager, a designer, and a content editor. We’ve had interactions with their director of SEO and the CEO and president.

How did you come to work with Rankings.io?

A colleague referred them to us.

How much have you invested with them?

We spend between $50,000–200,000 annually.

What is the status of this engagement?

My company began working with Rankings.io in November 2017, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Rankings.io has gotten my company significantly better visibility than we’ve ever had before. Organic traffic to the site has increased.

How did Rankings.io perform from a project management standpoint?

Project management is fantastic. They’re very strategic in their growth; they seem more concerned with maintaining relationships than driving their customer count. The team communicates well and always follows up.

What did you find most impressive about them?

What really sets Rankings.io apart from other vendors is their transparency in what they do and how they do it. Before they started providing SEO, they took a baseline of our visibility rankings so that they could hold themselves accountable and give my team something to compare results to.

Are there any areas they could improve?

No, there aren’t. They’re a breath of fresh air in this industry.

Any advice for potential customers?

You can feel comfortable trusting Rankings.io because they hold themselves accountable and produce results. They’re looking to build long-term relationships with clients.

BACKGROUND

Please describe your company and your position there.

I’m the founder and owner of Lapin Law Offices. We represent injured, abused, and disabled Nebraskans.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rankings.io?

We hired Rankings.io to provide digital marketing services, included website optimization and social media marketing.

What were your goals for this project?

Our goal was to leverage digital marketing techniques to increase the number of people that contact Lapin Law Offices for legal representation.

SOLUTION

How did you select this vendor?

We researched possible vendors primarily through reading their blog and social media posts. We were looking for a vendor that had experience with legal marketing. I connected with a couple of potential partners, including Rankings.io, through social media. I selected them because Chris (CEO, Rankings.io) was extremely knowledgeable and personable.

Describe the scope of their work in detail.

Chris suggested a variety of techniques for updating my website and blog. He focused on aesthetic improvements as well as SEO-related modifications. He also gave me ideas for reaching clients through social media.

What was the team composition?

I worked directly with Chris.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I was very happy with the outcomes of our partnership. I saw a significant increase in the number of visitors to my website, and there was also a noticeable rise in social media engagement. This led to more contact with potential clients.

How effective was the workflow between your team and theirs?

Chris and I communicated primarily through Google Hangouts. He was skilled at thoroughly explaining his recommendations.

What did you find most impressive about this company?

Rankings.io’s most impressive attributes are their high level of knowledge and personable approach.

Are there any areas for improvement?

There are none.

BACKGROUND

Introduce your business and what you do there.

I’m a partner at a personal injury law firm in Chicago.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Rankings.io?

We wanted to improve our website rankings.

SOLUTION

What was the scope of their involvement?

Rankings.io provides SEO. They also do content writing, but their primary focus is SEO.

What is the team composition?

We work with Matt (Director of Marketing, Rankings.io), Chris (Founder and CEO, Rankings.io), and other Rankings.io team members.

How did you come to work with Rankings.io?

Another law firm recommended them.

What is the status of this engagement?

We began working together in January 2017, and the work is ongoing.  

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

According to Google analytics, our organic site traffic has increased by 174% since last year.

How did Rankings.io perform from a project management standpoint?

They’re organized and available to talk whenever we need to. We typically have monthly meetings with Matt and some other Rankings.io team members, during which they review progress, website traffic reports, and accomplishments.

What did you find most impressive about them?

They’ve driven results. We wouldn’t continue to use their services if they weren’t getting the results we wanted. Chris is a well-known SEO expert in the legal industry, and a lot of attorneys use him as a resource.

Are there any areas they could improve?

We’re getting a good service. I have no complaints.

Any advice for potential customers?

Trust them and let them show you results. I don’t believe they ask for long-term commitments, so it’s worth giving them a shot. I’d expect it to work out.

BACKGROUND

Please describe your company and your position there.

I’m the managing partner of Khonsari Law Group.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rankings.io?

We wanted to improve our SEO for keywords in our industry and location.

What were your goals for this project?

We set out to drive more traffic to our site and generate more leads and calls.

SOLUTION

How did you select this vendor?

Another law firm in the community with a different practice-area referred us to Rankings.io. We’d worked with several other SEO companies who had always promised but never delivered.

Describe the project in detail.

The project is ongoing, and their team develops monthly goals. One of the main mottos and strategies for Rankings.io is to maintain consistency, which has benefited our business. Even on months where our organic traffic drops slightly, they take it upon themselves to improve the next month.

What was the team composition?

I’m in contact with an account manager, but I also have contact with the owner of the company, web designer, head of blog writing, and others.

RESULTS & FEEDBACK

Can you share any statistics or metrics that speak to the quality of their work and impact of the engagement?

I don’t have specific statistics handy, but traffic and leads have greatly increased. Additionally, the metrics they send each month show, in great detail, the exact progress we’re making.

How did the Rankings.io perform from a project management standpoint?

They’re amazing to work with. Communication and responsiveness are great.

What impresses you about the Rankings.io?

The results are amazing, but the effort of the employees and the ease with which communication occurs are second to none.

Are there any areas for improvement?

No, there are not.

BACKGROUND

Please describe your company and your position there.

I’m the president of Uche P.C., a small law firm based in Chicago. We specialize in criminal defense, DUI defense, civil rights, and personal injury.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rankings.io?

We hired Rankings.io to reboot our SEO after a prior company hadn’t done such a great job.

What were your goals for this project?

The goal of the project was to focus on local and generic SEO.

SOLUTION

How did you select this vendor?

We found Rankings.io via the internet. They did not disappoint and were reasonable with prices, too.

Describe the project in detail.

Rankings.io focused on improving keyword performance through white hat SEO. They also boosted the speed of my website and ensured it was sensitive to Google's rankings. Beyond that, Rankings.io augmented my social media presence and encouraged reviews across all social media and Google platforms.

What was the team composition?

I was mainly in communication with Chris (Founder, Rankings.io). He's always phenomenal at his work, professional, and patient.

RESULTS & FEEDBACK

Can you share any statistics or metrics that speak to the quality of their work and impact of the engagement?

Their impact was immense and immediate. Currently, I’m ranking in the top three of local Google searches and business is booming, all thanks to them. Keywords such as "Chicago dui attorney" and "Chicago dui lawyer" favor my business, and, as a result, I’ve been getting an influx of clients from those keywords.

How did the Rankings.io perform from a project management standpoint?

They were exceptional. Very responsive and educational whenever I had a question. Superb is the only word I can think of.

What impresses you about the Rankings.io?

It’s not just the results, but their ideas and solutions and responsiveness. Beyond that, I regularly ask them for advice, which they give without charging. This is important as it builds trust and confidence, as well as the general relationship.

Are there any areas for improvement?

None that I can think of.

BACKGROUND

Please describe your company and your position there.

I’m the CEO of Crisp Video Group. We help game-changing attorneys promote their practice with video marketing.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rankings.io?

My company hired Rankings.io to provide technical SEO.

What were your goals for this project?

We wanted to improve our website’s overall user experience by redesigning the site and its architectural framework.

SOLUTION

How did you select this vendor?

I had heard about Chris (Founder and CEO, Rankings.io) and his company from some of our clients. They had a good reputation for doing quality work.

Describe the scope of their work in detail.

Rankings.io’s technical team mapped out the content layout and navigational hierarchy. They adjusted URLs and the way content is accessed.  The also made improvements to CSS and JavaScript to optimize load times.

What was the team composition?

Steven (VP and CTO, Rankings.io) led the technical team. Chris also provided strategic guidance.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our website’s traffic has grown considerably.

How effective was the workflow between your team and theirs?

Rankings.io’s customer service was second-to-none. They were responsive and accessible throughout all phases of the project.

What did you find most impressive about this company?

Rankings.io's attention to detail impressed me the most. Their quality review (QR) of the project was very thorough.

Are there any areas for improvement?

No, there were none that I can think of. I look forward to working with them on future projects.