Rad Web Hosting is leading web hosting and server provider, with multiple US data centers. Providing server solutions to Small to Medium Businesses, Rad Web Hosting stands apart due, in part, to providing custom services. uniquely tailored to specific client requests.
Many web and digital agencies utilize our innovative toolset to take full ownership of their client experience. Rad Web Hosting's platform integrates multiple layers of automation to maximize efficiency and reduce barriers to partner integration.
Solutions specialists provide answers and tailor customized solutions to our prospective and current clients 7 days a week. Our Expert Support Technicians are physically present in the data center 24 hours a day to ensure client success through reliable, supported infrastructure and hosting solutions.
Services provided include:
Domain Name registration
Website and Application Hosting
Virtual Private Servers
Dedicated Server Hosting
Public Cloud
Private Cloud
Colocation
Our team works diligently alongside our clients to customize solutions matching the unique specific requirements of usage. This approach contrasts the one-size-fits-all approach of other hosting and server providers. As such, Rad Web Hosting enjoys client-retention well above the industry averages.
Rad Web Hosting also offers highly flexible partnership opportunities. Reseller solutions for Domains, Cloud VPS, and dedicated servers are enabled by our REST API, and allows other vendors to offer and provide white-label services directly through their website or applications. For digital agencies, Managed Service Providers, and non-retailers, Rad Web Hosting's agent partnership offers a variety of incentive models, such as custom service delivery, tiered discounts, and tiered recurring commission payments.
A web dev and SEO agency engaged with Rad Web Hosting for managed IT services. The team provided private API access, security, and ACL limitations for a remote and more secure cloud interaction.
Rad Web Hosting successfully fulfilled all tasks, and the cloud system was consecutively running for years. The team excellently refined the specifications, providing white-glove services throughout the engagement. Furthermore, their hands-on and personal approach made for a smooth collaboration.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I'm the manager of a Web Development and SEO service Agency.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Rad Web Hosting?
We needed a managed private cloud deployment and ability to spin up new cloud instances on-demand.
SOLUTION
How did you select this vendor and what were the deciding factors?
We had previously worked with Rad Web Hosting on a previous, more generic hosting project.
Describe the project in detail and walk through their service package.
Rad Web Hosting setup a private environment for our usage and provided security, ACL limitations, and API access to allow us to interact with our cloud remotely and safely.
How many resources from the vendor's team worked with you, and what were their positions?
The deployment involved sales, network administration, and support personnel.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
We've been running this cloud non-stop for over 4 years.
How effective was the workflow between your team and theirs?
It was handled, entirely by their staff once the requirements had been clearly established. A true white-glove service.
What did you find most impressive or unique about this company?
I am impressed by how hands-on they were. personalized approach and subsequent tailored service delivery
Are there any areas for improvement or something they could have done differently?
Their willingness and ability to provide outside-of-the-box services and furthermore, to basically architect the solution from ground up.
RATINGS
5.0
"Rad Web Hosting has been essential to our business for 4+ years"
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
"Everything has been handled in good time"
Cost
5.0
Value / within estimates
"For the reliability and custom nature of the job, excellent."
Willing to Refer
5.0
NPS
"I refer them a lot
Showing 1-1 of
1 Reviews
Locations (1)
400 South Akard Street STE 200Dallas, TX,
United States75202
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