Prompt

BACKGROUND

Please describe your company and position.

I am the Director of Aura Luxury Collection

Describe what your company does in a single sentence.

Aura Luxury offers exclusive, full-service management for high-end villas and estates across Italy, Switzerland, and some parts of the Middle East, delivering seamless luxury experiences for discerning clientele

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Prompt to accomplish?

• We hired Prompt to craft our brand from the ground up - from naming the brand to logo design, brand identity, colour palette, website design, and the full suite of branding collaterals. We also engaged them for ongoing digital marketing support including social media management, SEO, and Google search optimization.

SOLUTION

How did you find Prompt?

Referral

Why did you select Prompt over others?

• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Prompt were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Brand naming and positioning

Logo design and visual identity

Colour palette and typography

Brand guidelines

Website design and UX/UI

Social media branding templates and tone of voice

Ongoing content creation for social platforms

Social media management

SEO optimization and Google search strategy

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw immediate engagement on our social media channels, strong brand recognition from our luxury clientele, and significantly improved website traffic. Our brand now feels cohesive, luxurious, and aligned with our audience — and that’s thanks to Prompt.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Prompt was extremely reliable and delivered everything on time, if not earlier. Their team was very involved, responsive to feedback, and proactive in suggesting ideas and improvements throughout the process.

What was your primary form of communication with Prompt?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their creativity, their ability to truly understand our vision from the beginning, and how involved they were in every step. They brainstormed like no other agency and brought strategic and creative thinking that elevated our brand far beyond expectations. Prompt is, without a doubt, the best marketing agency we’ve worked with. 

Are there any areas for improvement or something Prompt could have done differently?

Honestly, not really. 

BACKGROUND

Please describe your company and position.

I am the Commercial Director Global of Lizard Global

Describe what your company does in a single sentence.

Lizard Global is an award-winning software development company specializing in creating mobile and web applications for clients around the globe.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Prompt to accomplish?

• Branding
• Content
• Design
• Video production

SOLUTION

How did you find Prompt?

Referral

Why did you select Prompt over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Portfolio

How many teammates from Prompt were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

At Lizard Global, we serve a diverse range of clients worldwide and sought to enhance our brand recognition while showcasing the extensive expertise and variety of projects we’ve delivered. Prompt partnered with us to develop a clear brand and content strategy that aligned with our goals. Their work included actionable advice on the design of our new website, a comprehensive content calendar, high-quality content creation, video editing, and script reviews. They also managed paid ad campaigns, organic growth strategies, and performance monitoring across various social media platforms. Additionally, they produced several compelling video testimonials featuring our clients. Thanks to Prompt's efforts, our visibility increased significantly, and we began attracting more clients who aligned closely with our ideal customer profile.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Number of blog and video content produced
• Increased website traffic
• Increased social media engament 
• Drive leads across differerent markets

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Prompt's project management is proactive and highly efficient. We hold weekly meetings to review the content calendar and evaluate the performance of their work across various channels. When needed, they collaborate seamlessly with our in-house design team, offering valuable insights to strengthen our branding. Quarterly reviews help us assess overall performance and realign objectives to stay on track. The team is approachable, responsive, and quick to address any needs or feedback. Their deep understanding of our business and ability to communicate our message effectively has been a key strength in our collaboration.

What was your primary form of communication with Prompt?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most was their ability to completely overhaul our marketing strategy in less than a month. Prompt not only enhanced our content strategy but also redefined and unified our branding across all our platforms. The results have been widely praised—not just by our prospects and clients, but also by other marketing agencies within my network. Their process-driven approach stands out because it delivers impactful results in the short term while maintaining a clear focus on achieving long-term goals. Their team is very friendly, adaptive and approachable.

Are there any areas for improvement or something Prompt could have done differently?

No, we are satisfied based on our current goals.

BACKGROUND

Please describe your company and position.

I am the Owner of Lereng Tanah Farmhouse

Describe what your company does in a single sentence.

We provide a unique homestay and event space that blends comfort, nature, and functionality for memorable stays and events.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Prompt to accomplish? 

• Increasing bookings
• Improving Visibility
• Managing Social Media
• Create a Website

SOLUTION

How did you find Prompt?

Referral

Why did you select Prompt over others? 

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Prompt were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Designing and developing a website tailored for our homestay and event space
• Creating a user-friendly platform to attract both guests and event planners
• Advising on branding and digital strategy to align with our sales goals
• Delivering creative input that went beyond just web design
• Managing our social media presence across key platforms
• Creating all visual content, including graphics, imagery, and promotional materials

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After launch, we saw higher inquiries, increased bookings, and stronger brand visibility online.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was excellent—they delivered on time, communicated clearly, and were highly responsive to our needs.

What was your primary form of communication with Prompt? 

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their vision and creativity. They didn’t just deliver a website, they contributed ideas and strategies that genuinely helped boost our sales.

Are there any areas for improvement or something Prompt could have done differently?

Overall, the experience was excellent. A bit more structured post-launch support could make it even better.