Probey Services

BACKGROUND

Please describe your company and position.

I am the CEO of UAATEAM

Describe what your company does in a single sentence.

We provide comprehensive digital marketing solutions for small and medium businesses, offering SEO, SEM, SMM, email marketing, and conversion optimization to boost visibility, engagement, and sales.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Probey Services to accomplish?

• Our old website was functional but outdated — it didn’t capture the creativity and data-driven energy of our brand. We hired Probey Services to design and develop a new website that would not only look visually stunning but also improve user experience, streamline lead generation, and integrate seamlessly with our marketing automation tools. The goal was to create a site that represented both our creativity and our professionalism in the advertising world.

SOLUTION

How did you find Probey Services?

• Online Search
• Clutch Site

Why did you select Probey Services over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from Probey Services were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Probey Services delivered a full-cycle web development solution, starting from wireframing and UI/UX design to front-end and back-end implementation. They built a dynamic website with interactive animations, case study galleries, and customized service pages optimized for engagement. Key deliverables included a content management system for easy updates, integration with our CRM and analytics tools, and SEO optimization to boost visibility. They paid special attention to loading speeds and mobile responsiveness, ensuring our site looked great on all devices. The final design captured our brand identity perfectly modern, bold, and client-focused while keeping the navigation smooth and intuitive.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new website immediately elevated how clients perceive UAATEAM. The modern interface, fast performance, and smooth navigation made a strong impression on both existing and new clients. Our marketing team found it much easier to manage campaigns thanks to the CRM integration, and our creative department now proudly showcases projects through interactive case studies. The enhanced usability and sleek design have improved client engagement significantly. The new platform not only attracts visitors but keeps them interested, effectively translating our creativity into a digital experience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Probey Services demonstrated exceptional project management throughout the development process. They started by holding detailed discovery sessions to understand our goals, audience, and brand tone. Each phase was well-organized, with clear milestones and deliverables. We received regular updates through weekly calls and progress reports. Even when we requested last-minute design tweaks or additional marketing integrations, the team was quick to adapt without affecting the timeline. Their communication was transparent, their timelines realistic, and their responsiveness outstanding we always felt supported and in sync.

What was your primary form of communication with Probey Services?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Probey Services was their ability to merge creativity with technical precision. As an advertising agency, design quality is everything to us, and they understood that immediately. Their design team took time to study our brand language and created visuals that truly captured our essence. Meanwhile, their developers ensured the site performed flawlessly. It’s rare to find a team that can balance artistic vision with technical excellence so seamlessly. Their genuine enthusiasm for our project made the entire collaboration feel like a shared creative journey.

Are there any areas for improvement or something Probey Services could have done differently?

Nothing

BACKGROUND

Please describe your company and position.

I am the CEO of CookieDev

Describe what your company does in a single sentence.

We are a full-stack iOS and Android app development agency from Zaporizhzhya, Ukraine, guiding clients from concept to launch by transforming ideas into high-quality, fully functional mobile applications.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Probey Services to accomplish?

• We hired Probey Services to design and develop a unified project management and analytics system that could integrate with our existing tools, automate repetitive workflows, and provide greater visibility into team productivity and project performance. The ultimate goal was to improve operational efficiency and client satisfaction while reducing administrative overhead.

SOLUTION

How did you find Probey Services?

• Online Search
• Clutch Site

Why did you select Probey Services over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from Probey Services were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Probey Services created a comprehensive project management and analytics platform tailored to our specific needs. The system featured automated task assignment, time tracking, and performance dashboards that displayed project health in real time. They also developed a client communication portal, allowing for transparent project updates, document sharing, and feedback management. Integration with tools like Jira and Slack ensured a seamless transition without disrupting our existing ecosystem. Their team also implemented a permissions-based user system for secure data access and built-in reporting for management insights. The software design was intuitive and aligned perfectly with our brand’s visual identity and workflow structure.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new platform significantly enhanced how we handle both internal and external project coordination. Our teams now have clearer visibility into task dependencies and deadlines, resulting in more efficient execution. The client portal reduced miscommunication, as customers could view updates and deliverables directly, fostering transparency and trust. Automated reporting saved considerable time, and management gained better insight into team performance and resource allocation. The software effectively became a central hub for collaboration, analytics, and client engagement, streamlining our operations end-to-end.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Probey Services displayed exemplary project management throughout the development process. They conducted a thorough discovery phase to understand our internal workflows and pain points before moving into design and development. All milestones were achieved on time, and their agile approach allowed flexibility when we introduced new feature requests midway through the project. Communication was consistent and proactive they provided regular updates, held weekly sprint meetings, and ensured we were part of every major decision. Their responsiveness and clarity made the entire collaboration seamless and productive.

What was your primary form of communication with Probey Services?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Probey Services was their ability to combine technical depth with a consultative mindset. They didn’t just take requirements they challenged assumptions, asked thoughtful questions, and proposed smarter alternatives that ultimately improved the product. Their team demonstrated a strong understanding of IT service operations, which made their recommendations both relevant and practical. The user interface they delivered struck the perfect balance between functionality and simplicity, and their genuine commitment to our success made them feel more like partners than vendors.

Are there any areas for improvement or something Probey Services could have done differently?

Probey Services was highly positive

BACKGROUND

Please describe your company and position.

I am the Founder & CEO of Lilli Health

Describe what your company does in a single sentence.

Lilli Health is redefining care for PCOS, insulin resistance, and metabolic health by focusing on what’s actually driving the symptoms: insulin.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Probey Services to accomplish?

• Our goal was to create an engaging and data-driven experience that integrated physical health, mental wellness, and lifestyle balance.
• We hired Probey Services to develop a custom software solution that would not only serve as a mobile and web app for our users but also include a backend system for trainers, nutritionists, and administrators to monitor user progress, communicate effectively, and tailor programs dynamically to each individual’s goals and needs.

SOLUTION

How did you find Probey Services?

• Online Search
• Clutch Site

Why did you select Probey Services over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from Probey Services were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Probey Services designed and developed a full-featured wellness management system that included user dashboards, progress analytics, and goal-tracking capabilities. The platform connected wearable devices for real-time health data, such as heart rate and sleep metrics, and provided personalized insights through AI-driven recommendations. They built an admin portal where health professionals could adjust training plans, monitor client metrics, and communicate securely through an integrated chat system. The design was clean and motivating, incorporating calming visuals and intuitive navigation to support user engagement. They also developed a smooth onboarding flow and integrated multiple payment gateways for subscription management.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After launching the platform, our engagement and client satisfaction improved noticeably. Users appreciated how easy it was to set up profiles, connect wearables, and access tailored wellness content. Trainers could now track multiple clients in one dashboard and adjust routines instantly based on live data. The analytics module helped our team identify behavioral trends, allowing us to refine our coaching approach. The system created a seamless bridge between technology and wellness, aligning perfectly with our brand’s mission to make holistic health accessible and data-informed.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Probey Services demonstrated outstanding project management throughout the engagement. They used a collaborative and agile approach, organizing sprints with clear milestones and regular progress reviews. Every deliverable was submitted on time, and they remained flexible when we requested mid-project feature additions. Communication was smooth our team always knew what stage the project was in and what was coming next. Their responsiveness, whether addressing technical concerns or clarifying design details, reflected genuine commitment to partnership and long-term success.

What was your primary form of communication with Probey Services?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Probey Services was their ability to combine strong technical expertise with an understanding of human wellness behaviors. They didn’t just focus on coding features—they focused on building an experience that truly motivates users to lead healthier lives. Their design choices reflected empathy and insight into our target audience. Beyond that, their ability to integrate complex health data from wearable devices into an elegant, easy-to-use interface showcased exceptional innovation and attention to detail. They consistently went above and beyond in aligning with our wellness philosophy.

Are there any areas for improvement or something Probey Services could have done differently?

Our experience with Probey Services was extremely positive overall.

BACKGROUND

Please describe your company and position.

I am the Vice President of the Board of Eternal Fire

Describe what your company does in a single sentence.

Official Linkedin page of Eternal Fire Esports Team

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Probey Services to accomplish?

When we first reached out to Probey Services, we were at a point where our old website just wasn’t representing who we were anymore. Eternal Fire had grown from a small tech initiative into a full-blown platform connecting tech agents and their clients, and we needed a website that showed that clearly. Our main goal was to create a space that not only explained what we do but also helped people easily find, connect, and work with verified tech experts. 
We also wanted something modern, responsive, and fast — something that didn’t feel like a basic template. On top of that, since Eternal Fire is also linked to our official LinkedIn page for Eternal Fire Esports Team, we wanted the design to show both our tech-driven mindset and our creative side in gaming and innovation. Finding a balance between these two worlds was really important to us, and that’s where we needed help the most.

SOLUTION

How did you find Probey Services?

• Online Search
• Referral

Why did you select Probey Services over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Probey Services were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Probey Services took time to understand our vision instead of rushing into development. They started by walking us through a detailed discovery process, where they learned about how our platform works  how agents onboard, how clients search for them, and how interactions happen through the site.

Once that was clear, they created wireframes and prototypes showing how each user journey would flow. They also worked closely with our design team to choose a color palette and typography that matched our identity  clean, bold, and slightly futuristic.

The scope of work included:

• Designing and developing a new website from scratch for Eternal Fire’s main platform.
• Creating a user dashboard for both agents and clients, allowing them to manage their profiles, projects, and messages.
• Integrating a backend system for real-time communication between users.
• Adding a content management system (CMS) that made it easy for our internal team to update content without needing coding skills.
• Connecting our LinkedIn presence with the platform, so visitors could easily explore our Esports initiatives.

Throughout the process, Probey Services made sure we understood what was happening. They provided weekly updates, design previews, and regular demo sessions to make sure everything was aligned with our expectations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new website went live smoothly, and the difference was clear right away. Visitors began staying longer on our pages, and new agents started signing up more often because the registration process was simpler and more friendly. Clients told us they liked how straightforward it was to browse through agent profiles and contact them directly from the platform.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Probey’s project management was solid. They were consistent with deadlines  even during the testing phase when we had a few back-and-forth changes, they handled everything calmly and never made it feel like we were asking for too much. Communication was one of their strongest points. Whether it was a small bug fix or a big design adjustment, they responded fast and explained what was going on in simple terms.

What was your primary form of communication with Probey Services?

Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us the most was how they treated the project like it was their own. They didn’t just build what we asked for; they suggested improvements we hadn’t even thought about  like making our dashboard more mobile-friendly and adding small animations that made the site feel alive. These little touches gave the website a personality that fits our brand perfectly.

Are there any areas for improvement or something Probey Services could have done differently?

If we had to point out one area for improvement, it would be adding a bit more post-launch documentation. While their handover sessions were helpful, a written guide or quick-start video for our team would have made things even smoother. But honestly, that’s a minor thing compared to the overall experience.

Working with Probey Services felt more like a partnership than a client-vendor relationship. They listened, they cared, and they delivered something that truly represents Eternal Fire’s vision  a bridge between technology, people, and creativity.

BACKGROUND

Please describe your company and position.

I am the Director of Planning of IGK Hair

Describe what your company does in a single sentence.

We are a haircare company that delivers top-notch, innovative hair care products to clients around the globe. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Probey Services to accomplish?

Our online presence was struggling to match the personality and energy of our brand. Our previous website felt static and dated, it didn’t capture the creativity, style, or modern feel that defines our products and salon culture. It also lacked proper eCommerce functionality, forcing our customers to rely on third-party marketplaces to buy our products. We wanted a platform that would not only reflect our bold brand identity but also offer customers a smooth, enjoyable online shopping experience. Additionally, we needed a better way to highlight tutorials, haircare tips, and stylist collaborations that our audience loves. Our goals for hiring Probey Services were: 

• To redesign our website into a visually engaging, content-rich eCommerce platform that feels distinctly IGK. 
• To simplify our product browsing and checkout experience, encouraging more direct sales through our own store. 
• To integrate our social content, tutorials, and campaigns seamlessly into the website for a cohesive brand story. 
• To build a flexible system that allows our marketing team to easily update new collections and content without coding knowledge.

SOLUTION

How did you find Probey Services?

Online Search

Why did you select Probey Services over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Probey Services were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project combined Web Design and Web Development, with a strong focus on brand storytelling and eCommerce functionality.

1. Discovery & Brand Immersion
Probey’s team started by fully immersing themselves in our brand. They reviewed our product line, social channels, and salon visuals to understand the visual language of IGK, bold, urban, youthful, and unapologetically creative.

They also interviewed our stylists to understand what inspires our product design, and how customers typically interact with our brand online and in salons.

• From this discovery, they identified three key personas:
• Trendsetters – younger customers discovering IGK through Instagram.
• Everyday Professionals – users seeking premium but practical haircare.
• Stylists & Salon Owners – repeat customers who buy in volume.

This understanding guided the layout, tone, and functionality of the entire website.

2. Visual Design & User Experience

The design team created a visually bold website that captures the editorial vibe of a fashion magazine while staying easy to navigate.
Some standout elements included:

• Dynamic Homepage Layout featuring large lifestyle images, product teasers, and real user-generated photos tagged from Instagram.
• Vibrant Color Palette & Typography consistent with our packaging aesthetic, modern, edgy, and confident.
• Interactive Product Pages showcasing textures, usage tips, and “Stylist Notes” that mimic in-salon advice.
• Video Integration directly on product pages, where visitors can see short demos or tutorials.
• Style Finder Quiz, a fun, lightweight feature that guides users to products based on their hair type and goals.

3. Technical Development
Probey rebuilt the site using a modern framework that ensured fast performance and smooth responsiveness across devices. They developed a custom product management dashboard so our marketing team could easily add new SKUs, update pricing, and attach tutorial videos.

On the backend, they:

• Integrated Shopify Plus for a stable and secure eCommerce foundation.
• Connected our inventory management system, email automation tools, and social media APIs for synchronized updates.
• Developed custom content blocks for campaign storytelling, so our designers can quickly launch seasonal looks like “Summer Waves” or “Runway Revival” without relying on developers.
• Added SEO automation scripts to optimize every new product upload with relevant tags, meta descriptions, and structured data.

4. Marketing & Content Integration
Probey helped us blend our editorial content and commerce in a way that feels seamless. They built an “IGK Journal” section, a blog space where we can feature hairstyling guides, stylist spotlights, and brand collaborations. Each post links directly to featured products, allowing readers to shop instantly They also implemented a social media wall that automatically pulls our latest Instagram posts, making our site feel fresh every time someone visits.

5. Testing, Training & Launch
Before launch, the Probey team conducted rigorous testing across browsers and devices to ensure smooth shopping experiences. They optimized image loading and fixed minor interface bugs.
They then trained our marketing and eCommerce teams on using the CMS, running promotions, and updating the blog. Post-launch, Probey remained available for two weeks to assist with performance monitoring and user feedback adjustments.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

What were the measurable outcomes from the project that demonstrate progress or success?

Online sales through our direct store increased by 46% within three months of launch.

Average session duration rose by 35%, showing visitors were exploring more content.

Cart abandonment rate dropped by nearly 20%, thanks to the new one-page checkout.

The new “Style Finder Quiz” became one of the most popular pages, with over thoudsands completions in the first month.

Our team can now upload and promote new products independently within minutes.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Probey’s team was proactive and transparent throughout. They maintained a shared project dashboard, so we always knew the progress of each deliverable. Weekly check-ins ensured alignment, and every milestone was met on schedule. They were also great at translating technical details into plain language for our marketing team.

What was your primary form of communication with Probey Services?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to merge creativity with functionality. They understood the beauty industry’s visual nature but never let design compromise speed or usability. The balance they achieved between editorial storytelling and e-commerce efficiency was exceptional.

Are there any areas for improvement or something Probey Services could have done differently?

Honestly, the project went smoothly. If anything, we’d have loved to start the email marketing integration earlier in the timeline, but that was more on our side. Their flexibility and ongoing support made the process effortless.

BACKGROUND

Please describe your company and position.

I am the CEO of Cyprus Sotheby's International Realty

Describe what your company does in a single sentence.

The Sotheby's brand is one of the oldest in the world. Its history dates back more than 270 years and it is invariably associated with the highest level of quality.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Probey Services to accomplish?

Our previous website was a standard, templated international realty site. It failed to capture the soul of Cyprus or the distinctive Sotheby's experience. It felt generic in a market that is all about unique, luxury properties and personal connection. 

SOLUTION

How did you find Probey Services?

• Online Search
• Referral

Why did you select Probey Services over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Probey Services were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our main objectives for Probey were:

• To create a website that felt both timeless and contemporary, perfectly blending the weight of the Sotheby's heritage with the modern, sun-drenched aesthetic of Mediterranean luxury.
• To build an immersive, visual property showcase that went far beyond simple photo galleries. We needed to make potential international buyers feel the texture of a Cypriot villa, understand the views, and experience the lifestyle, even from thousands of miles away.
• To develop a sophisticated, yet discreet, lead capture system that respected the privacy of high-net-worth individuals while ensuring our agents could provide timely, personalized follow-up.
• To implement a powerful backend for our agents that would streamline property management and allow them to easily update listings with high-quality content.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new website has become our most powerful sales and branding tool.

• Higher Quality Client Engagement: The caliber of inquiries transformed dramatically. We began receiving detailed, thoughtful messages through the Concierge Inquiry form from serious buyers who had already spent significant time exploring the site. One client from Switzerland, before ever visiting Cyprus, had virtually explored a seaside estate so thoroughly that his first question to our agent was about the specific type of olive trees in the garden. The website had already done the work of building an emotional connection.
• Successful Sale of a Premium Listing: We recently closed on a landmark property in Paphos. The buyers, based in the UAE, found the listing online and told us that the immersive tour and the accompanying article about the history of the region were what convinced them to book a flight. They said no other realty site in Cyprus offered that depth of storytelling. The property sold for its full asking price.
• Increased Pride and Efficiency for Our Agents: Our internal team has reported a newfound sense of pride in directing clients to our website. Furthermore, the backend system has cut down the time it takes to list a new property, allowing our agents to focus more on client relationships and less on administrative tasks.

What was your primary form of communication with Probey Services?

Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive thing about Probey was their artistic sensibility. They didn't just see themselves as web developers; they acted as creative partners. They had a keen eye for design and storytelling that was rare in the tech world.

This was evident in a small but profound detail. During the design phase, they proposed creating a custom, subtle animation for the website's navigation menu a gentle fade-in effect that they said should feel "like a curtain rising at an opera or a gallery unveiling a painting." That single, thoughtful suggestion perfectly encapsulated the elegant and exclusive experience we wanted to create. It showed they were thinking on a completely different level.

Are there any areas for improvement or something Probey Services could have done differently?

This is a very small point, but if I had to think of something, it would be the initial organization of the image library in the backend. When we first uploaded hundreds of high-resolution photos, it became a bit crowded and took us a little time to figure out the best naming system to keep everything organized. Maybe providing a simple, one-page guide on "Best Practices for Organizing Your Visual Assets" at the very beginning would have helped us get started a bit faster. But this was a minor learning curve, and their support team helped us sort it out quickly.

BACKGROUND

Please describe your company and position.

I am the VP of Acom Integrated Solutions

Describe what your company does in a single sentence.

Acom Integrated Solutions is a technology integrator for businesses and homes.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Probey Services to accomplish?

• We partnered with Probey Services to overhaul our digital monitoring and customer-management systems. Our objective was to unify our fire, security, and IT infrastructure services under a single technology platform, providing our clients with faster response times, improved system visibility, and secure digital interactions. The project aimed to modernize our web portal, implement real-time monitoring dashboards, and develop mobile tools for field technicians and clients.

SOLUTION

How did you find Probey Services?

• Online Search
• Clutch Site

Why did you select Probey Services over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Probey Services were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Custom Software Development
Probey Services built a custom central management platform that integrates data from multiple divisions, fire protection, surveillance, access control, and IT infrastructure into a unified dashboard.
Key features included:

• A live event tracking system for incident logging, technician dispatch, and compliance reports.
• Automated client notifications for system checks, service reminders, and emergency alerts.
• Role-based access control to protect sensitive site data and ensure compliance with internal security policies.
• The software also included an analytics module to track service response times and identify patterns across regions.

Web Development
Their team redesigned our customer portal to make it more interactive and mobile-responsive. The new version allows clients to schedule inspections, view camera feeds, download compliance certificates, and check service ticket status in real time. They also integrated secure payment and billing APIs, giving our clients a seamless digital experience.

Mobile App Development
To complement the web platform, Probey Services developed a cross-platform mobile app for our technicians and clients. Technicians can now receive work orders, update service status, and upload compliance photos on-site. Clients, on the other hand, can monitor alerts and communicate directly with our support center.

Testing, Deployment & Knowledge Transfer

Before launch, the team conducted multiple QA cycles focusing on data security, mobile performance, and network failover simulations. They provided detailed technical documentation, user guides, and live training sessions for our staff. The deployment was completed without operational downtime, and the system integrated smoothly with our existing infrastructure.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Average service response time improved by 32% after the platform launch.
• Over 60% of clients adopted the online dashboard within the first three months.
• Incident reporting accuracy increased due to automated data capture.
• Mobile updates reduced technician paperwork and improved compliance reporting.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Probey Services maintained a transparent and well-structured communication flow. Weekly sprint meetings, shared progress boards, and real-time Slack updates kept everyone aligned. They demonstrated strong understanding of our operational needs and managed both technical and regulatory aspects effectively.

What was your primary form of communication with Probey Services?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Probey Services brought a proactive, solution-oriented mindset to every phase of development. They understood our focus on safety, compliance, and reliability, and built technology that genuinely supports our mission. Their flexibility and technical skill were key in transforming how our teams and clients interact digitally.

Are there any areas for improvement or something Probey Services could have done differently?

The initial phase required a few additional iterations to fine-tune the mobile app’s offline data sync, but the team addressed it promptly and released a stable update shortly after deployment.

BACKGROUND

Please describe your company and position.

I am the CEO of Aon

Describe what your company does in a single sentence.

We exist to shape decisions for the better — to protect and enrich the lives of people around the world. Through actionable analytic insight, globally integrated Risk Capital and Human Capital expertise, and locally relevant solutions, our colleagues provide clients in over 120 countries with the clarity and confidence to make better risk and people decisions that help protect and grow their businesses.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Probey Services to accomplish?

• Before the app, our primary digital touchpoint was our website, which is comprehensive but not always convenient for our members on the go. We were missing a way to deliver timely, bite-sized content and foster a sense of community. Our key objectives for Probey were: To create a central hub for professional development that would allow members to access IFAC resources, like summaries of new international standards and thought leadership, during their commute or between meetings. To build a streamlined communication channel for critical updates, ensuring that important announcements about policy changes or new guidance would not get lost in crowded email inboxes. To foster peer-to-peer connection by creating a secure, professional space within the app where members could network, discuss common challenges, and share best practices with colleagues from around the world. To enhance the experience for our member organizations by giving them a tool to easily distribute IFAC resources to their own members directly through the app.

SOLUTION

How did you find Probey Services?

• Online Search
• Referral

Why did you select Probey Services over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Probey Services were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Probey Services delivered a sophisticated yet intuitive mobile application for both iOS and Android platforms. The scope was perfectly tailored to our complex needs.

The key deliverables included:

A Cross-Platform Mobile Application: They built a native-feeling app with a clean, professional design that reflects IFAC's brand and commitment to clarity.
A Personalized Content Feed: The app features a main feed where users see a curated stream of articles, policy updates, and event announcements based on their professional interests and region.
A "Standards Digest" Section: This is a critical feature. Probey developed a section that presents complex new and updated international standards in a simplified, easy-to-understand format, complete with key takeaways and implementation tips.
A Secure, Moderated Discussion Forum: They built a dedicated space for professional networking where members can post questions and share insights. Probey implemented a robust user verification system to ensure the environment remains secure and trusted.
A Push Notification System: They integrated a smart notification system that allows us to send targeted alerts. For example, we can notify only the auditors in the European Union about a new EU regulatory update, avoiding irrelevant messages for other members.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The app has significantly increased our reach and engagement with the global profession.

Faster Information Dissemination: When we released a new piece of guidance on sustainability assurance, we pushed a notification through the app and published the "Digest" simultaneously. Our social media team noticed that questions about the guidance on Twitter were answered by other members within hours, with people sharing links directly to the app's digest. The community was educating itself in real-time, which drastically reduced the load on our official support channels.
Unexpected Engagement from Emerging Economies: We've received incredibly positive feedback from smaller member bodies in developing nations. The head of one such organization in Southeast Asia wrote to us, saying, "The app has been a game-changer for our members. The data-light version you built means they can access world-class resources even with limited internet connectivity. It has truly leveled the playing field." This was a direct result of Probey's proactive suggestion to build a low-bandwidth mode.
Stronger Community Ties: The discussion forums have organically become a place for solving problems. A young accountant from Canada recently posted a complex technical question about a cross-border transaction. Within a day, she had received detailed, helpful answers from experienced professionals in Germany and South Africa. This kind of spontaneous, global collaboration was exactly what we had hoped for.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Probey's project management was meticulous and transparent. They used an agile framework with two-week sprints, and our weekly check-in calls were always productive and focused. They delivered the initial prototype and all subsequent major versions exactly on schedule, which was crucial for aligning with our internal communications plan.

Their responsiveness was exemplary. During the final testing phase, our legal team had a specific and urgent concern about data privacy for our members in Europe. The Probey team immediately scheduled a call with their lead developer and our legal counsel. They not only understood the complex regulatory requirements but also had a compliant technical solution proposed and implemented within the week, turning a potential roadblock into a non-issue.

What was your primary form of communication with Probey Services?

Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive aspect of Probey was their deep commitment to understanding our mission. They didn't just build an app; they sought to understand why we needed it. They asked insightful questions about the "public interest" and how the app could serve that goal.

This led to one of the app's most lauded features: the "Career Path" module. Probey suggested creating a section that helps students and early-career accountants visualize their potential career trajectories, connecting them with relevant IFAC resources at each stage. This showed they were thinking long-term about strengthening the entire profession pipeline, not just delivering a piece of software. They were true strategic partners.

Are there any areas for improvement or something Probey Services could have done differently?

If I were to suggest one minor area for improvement, it would be in the initial handover of the content management system. The backend system is powerful, but the initial user guide was quite technical. It took a couple of extra support calls for our non-technical staff to feel completely confident managing all the features. A set of simpler, task-oriented video tutorials from the start like "How to post a new article" or "How to send a targeted notification" would have made that transition even smoother. This was a small hurdle, and their support team was very patient in helping us over it.

BACKGROUND

Please describe your company and position.

I am the CEO of TechnipFMC

Describe what your company does in a single sentence.

TechnipFMC is a leading technology provider to the traditional and new energies industry, delivering fully integrated projects, products, and services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Probey Services to accomplish?

• Our primary challenge was a significant disconnect between our sophisticated, integrated offerings and our disjointed online presence. We had separate, siloed websites for various product lines, which confused our clients and failed to tell a cohesive story. Our key objectives for Probey were: To create a unified, global digital platform that would seamlessly connect our projects, products, and services under one brand umbrella, reflecting our "fully integrated" promise. To effectively communicate our dual role as a leader in both traditional energy projects and a technology pioneer in new, lower-carbon energies. To develop a sophisticated, yet intuitive, content hub for our clients to explore our proprietary technologies and understand how they directly improve project economics and reduce carbon intensity. To implement a robust system that our global marketing teams could manage independently to keep content dynamic and relevant.

SOLUTION

How did you find Probey Services?

• Online Search
• Referral

Why did you select Probey Services over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Probey Services were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Probey Services delivered a truly enterprise-level solution. The scope was extensive and executed with precision.

The key deliverables included:

A Consolidated, Global Website: They architected and built a single, powerful website to replace our five legacy sites. The new site features a dynamic homepage that can highlight both major project milestones and breakthrough technology announcements.
An "Integrated Projects" Showcase: This was a critical component. They developed an interactive section where we can present case studies not just as stories, but as detailed explanations of how our products and services worked together to deliver a better outcome for the client, complete with data visualizations on cost savings and emission reductions.
A "Technology Library": Probey built a secure, searchable database for our proprietary technologies. Each technology has its own dedicated page with technical summaries, application videos, and downloadable white papers, allowing clients to deep-dive at their own pace.
A Multi-Lingual and Multi-Region Content Management System (CMS): They implemented an advanced CMS that allows our regional teams in Houston, Paris, and Singapore to easily publish and manage localized content within the global brand framework, ensuring consistency without sacrificing local relevance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new platform has become a cornerstone of our commercial strategy and client communications.

Strengthened Client Engagement: Shortly after launch, we were in a high-level meeting with a major national energy company. Instead of us presenting, the client's CTO opened his laptop, navigated to our new site, and said, "I've been exploring your technology library. Let's talk about how this subsea system could be integrated with our carbon capture project." The website had done the foundational work of educating and building interest before we even walked in the room.
Internal Efficiency Gains: Our global marketing team reported a dramatic reduction in the time and resources required to publish updates. What used to require submitting tickets to an external IT team and waiting for weeks can now be accomplished by our staff in a single afternoon, ensuring our message to the market is always timely and accurate.
Clearer Market Positioning: We have received unsolicited feedback from industry analysts and journalists commenting on the clarity and vision of our new digital presence. One prominent industry publication noted that our site "finally provides a clear window into TechnipFMC's unique, integrated value proposition," which has led to more informed and positive media coverage.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was exemplary, especially given the scale and global nature of our team. Probey employed a phased, agile approach with bi-weekly sprint reviews that kept all stakeholders aligned across different time zones. They delivered every major milestone on time, a testament to their disciplined approach.

Their responsiveness was exceptional. During the user acceptance testing phase, our legal team in Europe raised a last-minute compliance concern regarding data privacy language on the technology download forms. This was a potential showstopper. I alerted our Probey project lead late in their evening. They assembled a small team overnight (their time) and had a fully compliant solution ready for our review by the start of our business day in Europe. They treated our emergency as their own, without any drama or delay.

What was your primary form of communication with Probey Services?

Email or Messaging App

What did you find most impressive or unique about this company?

What set them apart was their strategic mindset. They didn't just see themselves as a web development vendor; they acted as a true consulting partner. They invested significant time upfront to understand the nuances of the energy industry and our specific competitive landscape.

This deep understanding led to one of the platform's most praised features: the "Project Economics Calculator." Probey proposed this interactive tool that allows clients to input a few basic parameters about a potential project and see a high-level model of potential cost and emission savings. This was their idea, born from understanding that we needed to demonstrate value, not just describe it. It’s now one of our most used features.

Are there any areas for improvement or something Probey Services could have done differently?

If I were to suggest one area for refinement, it would be in the initial knowledge transfer for our internal content managers. The CMS they built is powerful, which means it has a learning curve. The training was good, but creating a small library of short, "how-to" video tutorials for common tasks after the main training was over would have been a helpful resource for our new hires. It's a small point about user adoption, but it would have made a great system even easier to use from day one.

BACKGROUND

Please describe your company and position.

I am the CEO of Insperity

Describe what your company does in a single sentence.

Since 1986, Insperity’s mission has been to help businesses succeed so communities prosper.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Probey Services to accomplish?

Our main challenge was that we had a "digital disconnect." Our HR experts provided world-class advice on everything from payroll to employee benefits, but the tools our clients used to access these services were outdated. It was like having a brilliant doctor who still used paper files—the service was great, but the experience was frustrating. Our key goals were: 

• Create a Single Source of Truth: We needed one central hub where a small business owner could see everything – from their employees' payroll details and benefits enrollment status to important HR documents and compliance alerts. No more logging into three different systems. 
• Empower Our HR Experts: We needed to free up our experts from simple, repetitive tasks like resetting passwords or generating basic reports. We wanted to give them tools that helped them provide deeper, more strategic advice to our clients. 
• Simplify the Complex: HR is full of complicated rules and paperwork. Our main goal was to make it feel simple and manageable for the business owners we serve.

SOLUTION

How did you find Probey Services?

• Online Search
• Clutch Site

Why did you select Probey Services over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Probey Services were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Probey Services took on the huge job of building what we now call the "Insperity Hub." The scope was wide and covered everything we needed. The key deliverables included: A Unified Client Dashboard: This is the heart of the new system. A business owner can now log in and immediately see a snapshot of their entire workforce. They can approve time-off requests, run payroll reports, and see who has completed their benefits enrollment, all from one main screen.

• A Dedicated HR Agent Workspace: They built a custom internal tool for our HR experts. This system automatically flags clients who might be out of compliance with labor laws and prioritizes the most urgent tasks. It also has a direct messaging system built right in, so our experts and clients can communicate quickly and securely.
• An Interactive Document Center: Gone are the days of emailing PDFs back and forth. Probey built a secure space where important documents like employee handbooks or policy updates can be shared, signed, and stored digitally. The system even sends reminders when a signature is needed.
• A Scalable and Secure Infrastructure: They built the entire platform to be rock-solid and secure, knowing we handle extremely sensitive employee data. They also made sure it could grow easily as we add more clients and services.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The impact of the new Insperity Hub was clear almost immediately.

We saw a large drop in the number of basic "how-to" calls to our support center. Clients found the new system so easy to use that they could answer their own questions, which meant our support team could focus on more complex issues.
The time it takes for a new client to get fully set up and using our services was cut down significantly. What used to take multiple calls and emails now happens in a much smoother, guided process online.
Our HR experts reported that they were able to spend more time in proactive consultation. Instead of chasing down forms, they are now having strategic conversations with clients about how to improve their company culture and retain their best employees.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was top-notch. We had a main point of contact, Maria, who was fantastic. She ran a very tight ship with a shared project plan that everyone could see, so there were never any surprises.

They were consistently on time with their deliverables. What really stood out, though, was their flexibility. During the build, we realized we needed a way to handle state-specific tax forms, as the rules are different in every state. This was a curveball we hadn't fully planned for. We brought it to Maria, and instead of pushing back, her team scheduled a special workshop with our compliance officers.
Within two weeks, they had designed a smart solution that automatically serves the correct forms based on a client's location. They treated every challenge as a shared problem to solve.

What was your primary form of communication with Probey Services?

Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive thing was how much Probey felt like an extension of our own team. They took the time to truly learn what "HR" means, not just what "code" means. Before they designed anything, they sat in on calls with our HR experts and listened to the questions our clients asked.

This led to brilliant features we didn't know were possible. For example, they proposed a "Compliance Calendar" that automatically populates with deadlines for each client based on their company's size and location. It’s like a digital guardian angel for small business owners, helping them avoid costly fines. This showed us they were thinking about our clients' success on a deeper level.

Are there any areas for improvement or something Probey Services could have done differently?

This is a small thing, and it really only affected the very start of our project. In the first couple of weeks, the pace of their questions and the depth of their discovery process felt a little intense. We knew it was necessary, but it was a lot of information to absorb all at once.

It might have been helpful if they had given us a one-page "cheat sheet" at the very beginning that outlined what to expect in those first few weeks like, "In Week 1, we will be asking a lot of questions about your daily workflow." Just a simple guide to the onboarding process would have helped us prepare better. But this was a minor bump, and once we got past the first month, everything was smooth sailing.