Probey Services

BACKGROUND

Please describe your company and position.

I am the Founder of 25 STAY ALIVE

Describe what your company does in a single sentence.

Young adults are too often left out of the health conversation. Preventable diseases go undetected. Mental health struggles go unspoken. And check-ups don’t happen until it’s too late. 25 STAY ALIVE exists to change that. We’re building a culture where health is taken seriously where prevention is expected, early detection is routine, and taking action becomes second nature. Because your health shouldn’t start at 50.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Probey Services to accomplish? 

Develop a new website that offers our charity a polished appearance so that it may draw in more contributors and strategic partners.

SOLUTION

How did you find Probey Services? 

Online Search

Clutch Site

Why did you select Probey Services over others? 

High ratings

Pricing fit our budget

Good value for cost

How many teammates from Probey Services were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

In order to understand our needs, we first held a number of lengthy briefing meetings. After that, we conducted a rebranding exercise that was really enlightening for us since it forced us to think about a lot of previously unconsidered parts of our company and competition.  After deciding on a new corporate identity that includes a modernized logo for each of our programs, we moved on to creating our website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We adored the new brand's appearance and vibe.  Responses to the new appearance have been overwhelmingly positive.  In terms of the organization's activities and our goals, the page makes more sense.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Throughout the whole endeavor, we were in close communication.  Weekly reports and meetings were conducted virtually.

What was your primary form of communication with Probey Services? 

Virtual Meeting

Email or Messaging App

What did you find most impressive or unique about this company?

Their individualized customer service and attention to detail impressed us.  I also respect how they delved deeply into our organization's core to provide the most effective strategic solution for us.

Are there any areas for improvement or something Probey Services could have done differently?

NOON 

UPDATED REVIEW

This review was published on 9/9/2025.

Hugo Toovey

Founder, 25 STAY ALIVENon-profit

Adelaide, Australia

1-10

Jun 2024 - Ongoing

$10,000 to $49,999

Not verified

Project summary Probey Services has been hired to develop a mobile app for a health and wellness company. Their work focused on MVP development and integrating key features, such as a video conferencing tool.

Feedback summary Probey Services successfully delivered the MVP with all the requested functionalities. After its launch, the client received good feedback from stakeholders, who praised its usability. The team was prompt in meeting the client's needs, and their attention to detail and flexibility were commendable.

BACKGROUND

Please describe your company and position.

I am the Founder of 25 STAY ALIVE

Describe what your company does in a single sentence.

We’re building a culture where health is taken seriously — where prevention is expected, early detection is routine, and taking action becomes second nature. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Probey Services to accomplish?

Create a mobile application.

SOLUTION

How did you find Probey Services?

Online Search

Clutch Site

Why did you select Probey Services over others?

Pricing fit our budget

Great culture fit

Good value for cost

Company values aligned

How many teammates from Probey Services were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The main function of the software is database administration, but it also has in-app video conferencing.

An app for praying for the ill, the poor, the needy, the forgotten, and the abandoned

An app that prays for those who are depressed, anxious, or experiencing other issues

No advertisements or revenue

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The effective completion of the MVP, the prompt incorporation of important functionality like prayer requests and alerts, and favorable user feedback from the main stakeholders regarding the app's usability were among the quantifiable results.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were able to quickly gather the needs and return with thorough documentation. 

What was your primary form of communication with Probey Services?

Virtual Meeting

Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to transform our idea into a useful, approachable tool was what most impressed us.  Their attention to detail and willingness to iterate based on our comments made them a great collaborator. I discovered that this business had a solid reputation and had completed numerous projects for NGOs. 

Are there any areas for improvement or something Probey Services could have done differently?

None

STAR RATINGS

Overall rating: 5   

Quality: 5   

Cost: 5   

Schedule: 5   

Willing to refer: 5   

BACKGROUND

Please describe your company and position.

I am the Co-Founder of Carology

Describe what your company does in a single sentence.

At Carology, we're reimagining an industry. Through advanced technologies and integrating seamless digital solutions we empower OEMs, dealers, lenders, automotive services and consumers to thrive in an ever-evolving landscape. Our mission is to revolutionize the automotive ecosystem by offering solutions that simplify processes, connect stakeholders, create seamless customer experiences, and unlock new opportunities. Learn more about Carology and join us on this journey.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Probey Services to accomplish?

• Our main objective was to create a digital solution that simplified complex processes like inventory management, financing, and customer engagement, while still being easy enough for everyday users.

SOLUTION

How did you find Probey Services?

• Online Search
• Clutch Site

Why did you select Probey Services over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Probey Services were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Probey Services took on the project with a clear roadmap. They began with discovery sessions to fully understand our requirements and then moved into design and development. The scope of work included creating a user-friendly mobile interface, building dealer and lender dashboards, integrating financing tools, and ensuring real-time communication features. They also worked on the backend architecture, focusing on security, scalability, and integration with our existing systems. Along the way, they provided prototypes, ran multiple rounds of testing, and delivered a polished mobile app that met both our technical and business needs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The app has made a noticeable difference in how stakeholders interact with each other. Dealers can now manage their listings and communicate with customers more effectively, lenders are able to process financing requests more smoothly, and consumers enjoy a more streamlined car search and service experience. It has essentially connected areas of the industry that were previously fragmented.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was excellent. They kept us updated at every stage, delivered milestones on time, and were very responsive whenever we needed changes or clarifications. We never felt in the dark about the project’s status, and their ability to adapt to our evolving needs was reassuring.

What was your primary form of communication with Probey Services?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was how they combined strong technical skills with a deep understanding of UX. They didn’t just build what we asked for; they offered ideas that made the app more intuitive and valuable. Their approach made it clear they cared about the long-term success of the product, not just delivering code.

Are there any areas for improvement or something Probey Services could have done differently?

The only area we felt could be improved was the knowledge transfer after the launch. While they supported us well post-deployment, a more detailed handover to our internal team would have helped us take ownership of the app faster. That being said, they were always available to guide us, so it didn’t cause any real setbacks.

BACKGROUND

Please describe your company and position.

I am the Head of IT of IT confidence

Describe what your company does in a single sentence.

We are a Danish IT partner with offices in Lyngby and Silkeborg. We provide operations, support and advice to companies that want high quality, personal service and solutions that create real value in everyday life.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Probey Services to accomplish?

• Our objective in engaging Probey Service was to create a mobile application that would extend the way we deliver IT consulting and support services to our clients. We needed more than just a functional app—we wanted a solution that embodied our core values of trust, adaptability, and close customer relationships. The challenge was to design a platform that made communication seamless, gave clients real-time visibility into their service requests, and ensured secure access to essential IT resources. It had to be both technologically robust and user-friendly, while reflecting the high level of personal service we strive to deliver at IT Confidence.

SOLUTION

How did you find Probey Services?

• Online Search
• Clutch Site

Why did you select Probey Services over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Probey Services were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Probey Service handled the project from end to end. Their scope of work included requirement gathering, UI/UX design, backend integration with our existing systems, and security implementation. Key deliverables included:

A client dashboard with a clean and intuitive interface.
Secure authentication connected to our internal systems.
Real-time notifications for service updates.
A feedback loop enabling clients to raise issues or request support directly within the app.
They worked closely with our team to ensure every feature aligned with our business needs and values. The development process was collaborative, with regular check-ins and demonstrations that gave us confidence in the direction of the project.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes were clear soon after launch. Clients quickly embraced the app, appreciating the convenience of accessing updates, logging issues, and communicating with us without delays. Internally, our support team benefited from reduced email and phone traffic, as the app streamlined case handling and improved response times. Clients reported feeling more connected and reassured knowing their requests could be tracked in real time.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Probey Service’s project management was exemplary. Deliverables were provided on time, and when new requirements arose, they adapted without hesitation while maintaining overall timelines. They responded to our needs quickly, often anticipating questions or potential issues before we raised them.

What was your primary form of communication with Probey Services?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us was their ability to integrate technical precision with an understanding of our company culture. They treated the project as more than a development exercise—they worked to create a tool that genuinely supported how we build relationships with our clients. Their commitment, flexibility, and ownership of the project were highly distinctive.

Are there any areas for improvement or something Probey Services could have done differently?

If there is one area they could enhance, it would be in providing more comprehensive written documentation at the handover stage. While the app itself was delivered seamlessly, additional guides would have made onboarding smoother for our internal staff. However, their willingness to provide extra live support sessions more than made up for this.

Overall, our collaboration with Probey Service was highly successful. They helped us achieve our goal of providing a mobile platform that not only strengthens operations but also embodies the values of transparency, trust, and genuine partnership that define IT Confidence.

BACKGROUND

Please describe your company and position.

I am the Managing Partner of AMAI GmbH

Describe what your company does in a single sentence.

We are experts for artificial intelligence and offer consulting & engineering.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Probey Services to accomplish?

• In order to create user-friendly apps for the iOS and Android platforms, we choose Probey Service for our mobile app development requirements. At first, we concentrated on enhancing the UI/UX, introducing new features, and fine-tuning the coding of our existing iOS app.

SOLUTION

How did you find Probey Services?

• Online Search
• Clutch Site

Why did you select Probey Services over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Probey Services were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

With a focus on automated push notifications, an area where their expertise proved invaluable, the collaboration with Probey service dives deeply into the intricacies of app development.  In addition to experience, developing a growth automation solution needed a deep understanding of the architecture of both iOS and Android. 
 Strong code integrity became essential since our service may potentially reach hundreds of millions of users.  We purposefully created adaptability to different situations, maximizing performance even under challenging wireless conditions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our alpha and beta versions were developed with the help of Probey Service, and they were just successfully released for iOS and Android.  Beyond merely development, their cooperative approach produced engaging release blog posts that raised awareness of our product.  Using a rapid iterative process, we tested 14 iOS and 11 Android versions, showcasing their adaptability and commitment to meeting the demands of our startup environment.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Probey Service swiftly adapted to our workflow throughout the tumultuous launch phase, effectively coordinating time zones and communication channels to provide seamless operations.  Understanding the global scope of our job, they skillfully managed project complexity while promoting transparency through Slack and other channels.  Their approach created a mutually beneficial relationship that resembled a unified team rather than a service provider.

What was your primary form of communication with Probey Services?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their creative approach to problem-solving is what sets them apart.  In addition to meeting our urgent needs, they showed a remarkable ability to find synergies that benefitted both us and their larger clients.  This proactive approach positions service providers as true partners in our journey, going beyond their conventional role.

Are there any areas for improvement or something Probey Services could have done differently?

None.

BACKGROUND

Please describe your company and position.

I am the CEO of Kranus Health

Describe what your company does in a single sentence.

Kranus Health is a Hospitals and Health Care company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Probey Services to accomplish?

• Our main goal was to create a website that could represent Kranus Health’s unique mission in digital healthcare. We wanted a platform that patients could trust and navigate easily, while also meeting the needs of medical professionals who rely on accurate, secure information. It was important that the site combined technical reliability with a reassuring and patient-focused design.

SOLUTION

How did you find Probey Services?

• Online Search
• Clutch Site

Why did you select Probey Services over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Probey Services were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Probey Services was tasked with designing and developing a secure and user-friendly website for us. The deliverables included a clean, responsive design, multilingual capabilities, and a custom CMS that allowed our medical team to update treatment information quickly. They also built secure features to handle sensitive data in compliance with healthcare standards and structured the site so patients could clearly find information on therapies, conditions, and support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The most noticeable outcome has been the rise in patient engagement through the website. We saw more patients reaching out with inquiries, and medical professionals now have a dependable resource to direct them to. The website has also become a strong communication tool for our organization, allowing us to update information on therapies quickly and present ourselves as both innovative and trustworthy.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was very smooth. They delivered on the agreed timelines, and whenever unexpected needs came up, they handled them quickly without disrupting the overall progress. Their team was highly responsive—whether it was a technical question or a last-minute adjustment, we always felt supported and listened to.

What was your primary form of communication with Probey Services?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was how well they understood the sensitive nature of healthcare and translated it into the digital space. They created a functional site and built a platform that feels safe, accessible, and human-centered. That ability to balance technical precision with empathy for the patient experience is something rare in web development partners.

Are there any areas for improvement or something Probey Services could have done differently?

NO

BACKGROUND

Please describe your company and position.

I am the Co-Founder, Managing Director of Volkis

Describe what your company does in a single sentence.

Volkis is a dedicated information security consultancy that provides penetration testing, security assessment, red team, GRC, and training services at its core.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Probey Services to accomplish?

• Our goal was to develop a mobile application that would extend our services beyond the traditional consultancy model.

SOLUTION

How did you find Probey Services?

• Online Search
• Clutch Site

Why did you select Probey Services over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Probey Services were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Probey Services handled the complete development cycle of the mobile app. This included initial design, secure authentication integration, and building modules for service booking, real-time alerts, document sharing, and direct consultant interaction. They created a centralized hub where clients could access reports, training materials, and compliance progress updates. One of the most valuable deliverables was the alert system that immediately notifies clients of urgent threats and provides remediation guidance, all within a secure and encrypted environment.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The app has significantly improved how our clients engage with us. They now have real-time access to important security updates and can communicate with our consultants more effectively during critical incidents. For us internally, the app streamlined workflows by reducing repetitive back-and-forth communication and centralizing updates in one secure platform. Client feedback has been overwhelmingly positive, with many noting how much easier it is to stay informed and connected.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was well-structured and reliable. Each phase of development was delivered on time, and communication was consistent throughout the process. Whenever we needed changes or enhancements, their team responded quickly and incorporated feedback without disrupting the project timeline. They made the collaboration feel seamless and ensured we always had clarity on progress.

What was your primary form of communication with Probey Services?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was their willingness to truly understand our industry. Probey Services didn’t just build what we asked for they immersed themselves in the world of cybersecurity consulting and created solutions tailored to our clients’ unique challenges. Their ability to combine technical security expertise with user-friendly design was impressive and something we hadn’t experienced with other developers.

Are there any areas for improvement or something Probey Services could have done differently?

The only area I would suggest improving is offering more in-depth training for our internal staff right after launch. While the app itself is intuitive, a structured onboarding session would have helped our team get the most out of all its features immediately. That said, their responsiveness to follow-up questions and willingness to provide support has more than made up for this.

BACKGROUND

Please describe your company and position.

I am the Director of Technology Solutions of ALGOCEPS

Describe what your company does in a single sentence.

Empowering FinTech Artificial intelligence and blockchain research in predictions and forcasting using deep learning and real market data. We specialize in design, development, procurement, construction and management of sustainable blockchain infrastructures , datacenters , DeFI, Dapps, NFTs and DeX. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Probey Services to accomplish?

• We need a digital experience that complemented our brand's sophistication. Our website was sluggish to load, had performance problems, and caused annoyance for both our internal team and customers. Our goal was to quickly enhance speed, dependability, and the entire brand experience.

SOLUTION

How did you find Probey Services?

• Online Search
• Clutch Site

Why did you select Probey Services over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Probey Services were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our complete website stack, from out-of-date plugins to image optimization, was evaluated and upgraded by Probey Service.  They fixed persistent SEO problems, increased site performance on desktop and mobile devices, and set up a regular updating schedule with biweekly progress reports and backlog pruning.  In order to enable our marketing staff work more quickly, we also worked closely on backend enhancements.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The marketing team now had a website that supported rather than inhibited their ideas, page speed much improved, and SEO rankings stabilized.  Campaigns went up more quickly thanks to the new backend structure and procedure, and overall brand consistency increased.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The process ran smoothly because to frequent check-ins, work lists with defined priorities, and a cooperative attitude.  They took charge from the beginning and were quick to respond.

What was your primary form of communication with Probey Services?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were organized and proactive.

Are there any areas for improvement or something Probey Services could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Founder of The Nmbr Company

Describe what your company does in a single sentence.

Nmbr is the only company in the world that is 100% dedicated to building embedded fintech products for Canada, starting with industry leading embedded payroll.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Probey Services to accomplish?

• Web development and app development

SOLUTION

How did you find Probey Services?

• Online Search
• Clutch Site

Why did you select Probey Services over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Probey Services were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

To talk about the app's features, business plan, and scope, we had many sessions.  We eventually wanted to add more sophisticated features and APIs, and the greatest thing is that Probey Services consistently provided answers for our issues, which made the app's development go extremely smoothly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since our start today, 140 users, 82 suppliers, and 83 riders have registered.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project manager, was really approachable.  He would always return my calls, emails, and messages.  We converse via Skype or email.  He will respond to me as soon as he can if he doesn't respond.

What was your primary form of communication with Probey Services?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their capacity to solve really difficult challenges and circumstances astonished me.  We encountered problems with certain really complicated APIs that required a great deal of effort and investigation to resolve in order to integrate the API in a way that met our requirements.  And there was always a solution from Probey Services.

Are there any areas for improvement or something Probey Services could have done differently?

NONE 

BACKGROUND

Please describe your company and position.

I am the Co-Founder of Evahomes.ch

Describe what your company does in a single sentence.

Evahomes is a company that offers services to facilitate the acquisition of Swiss residential real estate by connecting qualified Swiss investors with eligible prospective Swiss buyers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Probey Services to accomplish?

Evahomes SA operates within Switzerland’s competitive real estate sector, connecting qualified Swiss investors with eligible homebuyers. While our business model was solid, our online presence lagged behind industry standards. Our existing website lacked scalability, intuitive navigation, and the ability to handle client interactions efficiently. We needed a digital solution that would do more than showcase properties—it needed to function as a smart, secure, and fully integrated real estate platform. Our goals included: 

• Designing a visually elegant and modern website aligned with Swiss real estate aesthetics. 
• Developing a robust backend system capable of managing property listings, investor inquiries, and user accounts. Building custom modules for property matching, document verification, and automated scheduling between investors and potential buyers. 
• Ensuring that the platform was mobile-responsive and optimized for multilingual access (French, German, and English). 

After evaluating several agencies, we sought Probey Services to help us unify our website, backend logic, and client management into one seamless ecosystem.

SOLUTION

How did you find Probey Services?

Online Search

Why did you select Probey Services over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Probey Services were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Discovery & Architecture Planning

Probe Y started with a full audit of our legacy site and CRM. They conducted competitor benchmarking with top Swiss real estate portals and mapped user journeys for both investors and homebuyers. Based on findings, they designed a new system architecture using React.js for the frontend and Laravel for backend functionality.
Deliverables from this phase included:

• Information architecture diagrams and wireframes.
• API documentation linking front-end, property database, and CRM modules.

Hosting migration plan from shared servers to AWS cloud for improved uptime.

2. Web Design & User Experience

The design phase focused on simplicity, trust, and high-end aesthetics suitable for Swiss real estate audiences. The team built a minimal yet luxurious interface featuring dynamic property galleries, filter-based search, and 3D tour capabilities.
Key UX improvements:

• Streamlined navigation for investors and property seekers.
• Multi-language toggle with instant translation sync.
• Integrated mortgage calculator and inquiry forms.
• Adaptive layouts for smartphones, tablets, and desktops.

3. Custom Software Development

Probe Y developed a proprietary “Investor-Buyer Matching Engine” — a smart algorithm that pairs investors with compatible listings based on budget, location, and ROI criteria. This was fully integrated with Evahomes’ CRM for real-time data syncing.

They also created:

• Document Verification Module: Automatically validates uploaded buyer identification and investment eligibility documents.
• Automated Scheduling System: Syncs appointments between clients and agents through email and Google Calendar APIs.
• Data Security Layer: AES-256 encryption for user data and SSL-based communication protocols.

4. Web Development & Integration

Once the foundation was in place, Probey built an advanced content management system allowing our internal team to update listings, publish blogs, and monitor user activity effortlessly. They also implemented structured schema markup for SEO and deep integration with property APIs for live listing updates.

5. Testing, Deployment & Training

Before launch, the QA team ran multi-device tests to ensure performance consistency across browsers. They simulated high-traffic conditions typical of seasonal real estate surges. Post-deployment, they organized a 3-day training for our staff to manage new features without technical dependency.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new Evahomes.ch platform completely transformed how we operate.

• Page load time improved by 68%, leading to higher engagement duration.
• Bounce rate dropped from 54% to 19% within the first two months.
• Property inquiries increased by 41% due to smoother form submission and automation.
• Our customer support requests for website-related issues dropped by 70% after launch.

Most notably, our platform began attracting more qualified investor traffic, strengthening Evahomes’ position in the Swiss digital property market.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Probey managed the project using Jira and Slack, maintaining weekly stand-ups and milestone reviews. Communication was transparent and timely, every deliverable was tracked and logged in shared dashboards.

Their documentation practices were meticulous. From feature deployment to version tracking, we were kept informed at every stage. The project timeline of 14 weeks was met precisely as planned, despite several mid-scope enhancements we requested.

What was your primary form of communication with Probey Services?

Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was their blend of creativity and engineering precision. Many agencies focus on design or functionality, but Probey excelled at both. Their deep understanding of user psychology and backend logic resulted in a product that feels effortless yet powerful.

Their proactive attitude also stood out. For example, they suggested integrating a “Property Availability Notification System” that automatically alerts investors when listings that match their criteria go live, something we hadn’t even thought of, yet it became a major client favorite.

Are there any areas for improvement or something Probey Services could have done differently?

If there’s one minor area for improvement, it would be the inclusion of more advanced in-platform analytics at launch. While our reporting dashboard is functional, deeper insight into user engagement metrics (such as click heatmaps or funnel analytics) would have been valuable earlier on.

However, once mentioned, their team immediately added Google Analytics 4 and Hotjar integrations, ensuring we had those insights moving forward.

BACKGROUND

Please describe your company and position.

I am the President of RKG Creative

Describe what your company does in a single sentence.

we specialize in transforming bold ideas into extraordinary realities. From cutting-edge video production to immersive VR experiences, our team harnesses the latest technology to captivate audiences and elevate brands.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Probey Services to accomplish?
At RKG Creative, our work revolves around crafting immersive digital experiences for clients across media, sports, and entertainment industries. We operate a hybrid creative model that merges storytelling, technology, and interactivity. However, our biggest operational hurdle was that our internal project management tools, client review system, and creative asset library were spread across multiple disconnected platforms. We relied on Google Drive, Notion, and a custom-built dashboard that had become slow, outdated, and difficult to maintain. Our creative team often had to send huge files through third-party links, clients struggled to leave feedback in real-time, and version control was nearly impossible during multi-agency collaborations. Our primary goals for Probey Services were: 

• To develop a unified web-based production management system that would centralize creative workflows, asset sharing, and client collaboration. 
• To build a dynamic internal dashboard that would automate project tracking, client feedback loops, and approval pipelines. 
• To integrate a secure content delivery and streaming system for previewing high-resolution media directly on our platform, eliminating dependence on external file transfer services. 
• To custom-develop API connections between the new system and our tools like Frame.io, Adobe Creative Cloud, and Monday.com to streamline cross-platform updates. 

Essentially, we wanted a system powerful enough for developers, but simple and intuitive enough for producers and clients who just wanted a “plug and play” review experience.

SOLUTION

How did you find Probey Services?

• Online Search
• Clutch Site

Why did you select Probey Services over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Probey Services were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

This was a highly technical and creatively sensitive engagement, involving several complex development phases:

1. Discovery & Technical Blueprinting

Probey began with a full audit of our existing tech stack and cloud architecture. They mapped every workflow—from file upload to client feedback—to identify friction points. Through interviews with producers, editors, and clients, they developed a detailed product requirement document and user flow diagrams.

Deliverables:

• Functional specification document (120+ pages)
• API dependency matrix between Frame.io, AWS, and Monday.com
• Prototype wireframes and UX journey maps for each user type

2. Backend Development and System Architecture

They built the backend using Node.js with Express and a MongoDB database optimized for large media assets. A major achievement was implementing chunked upload streaming using AWS S3 and CloudFront for high-resolution previews.

They created a custom role-based access control (RBAC) system so only approved users could access specific projects or stages, protecting confidential footage. They also implemented automated encryption on upload (AES-256) and decryption on access to ensure security without slowing performance.

Deliverables:

• Scalable microservices setup on AWS Elastic Beanstalk
• Automated versioning and archival system for media assets
• API layer for third-party integrations (Adobe, Frame.io)

3. Web Application & User Interface

Probey’s front-end team developed an interactive, single-page web application (SPA) using React.js and Next.js. The platform includes two core modules:

• Production Management Module – Displays ongoing projects, milestones, deadlines, and assigned editors/producers with real-time task updates.
• Client Review Portal – Allows clients to preview videos, leave time-stamped comments, and approve scenes directly in-browser.

Probey’s UI/UX designer built a clean and cinematic layout—dark-mode optimized—to reflect RKG’s creative aesthetic. They implemented micro-animations using Framer Motion and a responsive grid layout that works seamlessly across desktop, tablet, and mobile.

4. Automation & Workflow Integration

They designed a two-way sync between the new platform and our external tools:

• Adobe Premiere and After Effects export plug-ins were developed to upload rendered previews directly into the review portal.
• A webhook-based integration with Monday.com automatically updates project statuses in real-time.
• Slack notifications alert editors and producers whenever new comments are left on client videos.

This automation reduced our manual data entry by nearly 80%.

5. Quality Assurance, Testing & Optimization

The QA phase was particularly rigorous because of the complexity of video streaming and multi-user interactivity. Probey simulated high-traffic situations to test scalability under heavy concurrent usage.

Testing highlights:

• Load testing up to 2,000 simultaneous video previews
• Cross-browser QA for Chrome, Safari, and Edge
• Latency benchmarking for uploads exceeding 5GB files
• The platform maintained a steady 97% performance score across all test scenarios.

6. Deployment, Training & Documentation

Probey handled the full AWS deployment, DNS setup, and SSL certification. They then hosted a two-day training workshop with our production leads and client support team, ensuring everyone understood how to operate, manage permissions, and troubleshoot independently.

They also provided:

• API documentation
• User manuals
• Maintenance scripts for regular backups and performance audits

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since launch, the results have been transformative.

Our production efficiency increased by 45%, thanks to automated updates and file versioning.

Client feedback turnaround time dropped from an average of three days to just under 24 hours.

The new system eliminated the need for WeTransfer and Dropbox entirely, saving over $1,200/month in cloud storage fees.

We now conduct live review sessions with clients through the built-in player, significantly improving engagement and satisfaction.

Our clients have repeatedly complimented the new portal for its simplicity and responsiveness, and we’ve received multiple partnership inquiries from other agencies interested in licensing the system.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Probey’s project management style was transparent, structured, and collaborative. They worked in agile sprints using Jira and provided weekly progress reports via Notion dashboards.

They maintained continuous communication through Slack, often responding to our feedback within hours. When a file streaming issue arose in early testing, their engineers conducted an emergency late-night debugging session to deploy a fix by morning, an impressive commitment to deadlines and quality.

What was your primary form of communication with Probey Services?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive part about Probey Services was their rare combination of technical depth and creative empathy. They didn’t treat this like a standard software build, they treated it like a collaboration between engineers and filmmakers.

They even went beyond the initial brief to build a “Version Compare” feature, allowing clients to toggle between two video versions in real-time for visual comparison, something our editors now use daily. That insight came directly from their UX designer observing our workflow during a demo session. It showed how much they cared about the experience, not just the code.

Are there any areas for improvement or something Probey Services could have done differently?

Our only minor recommendation would be around post-launch analytics. While the dashboard includes rich media tracking and client engagement data, a few advanced visualization options (like user heatmaps for review activity) were added later as part of a secondary update.

If that had been included from day one, it would’ve saved us a few weeks of waiting. But overall, this was an extraordinary collaboration, Probey delivered not just software, but a scalable creative infrastructure that now powers every RKG production cycle.