Prism Solutions

BACKGROUND

Please describe your company and position.

I am the CEO of Neutrify

Describe what your company does in a single sentence.

Empowering consumers to make informed grocery purchases to reduce their carbon footprint and food waste.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Prism Solutions to accomplish?

• CRM Consultation
• Salesforce CRM Development and Integration

SOLUTION

How did you find Prism Solutions?

• Online Search
• Referral

Why did you select Prism Solutions over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Prism Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The Scope of work covers the consultation, development, Integration and temporary management of our Salesforce CRM

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

As a result of the professionalism and expertise of Prism Solutions, Our business saw an Increased customer retention rate, improved customer service and consequently more sales

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The efficiently managed the project, professionally attended to our needs and requirement as well as a timely and prompt delivery

What was your primary form of communication with Prism Solutions?

Virtual Meeting

What did you find most impressive or unique about this company?

They showed genuine interest in the growth of our company and ensured a collaborative work

Are there any areas for improvement or something Prism Solutions could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the CEO & Co-Founder of Sadetoptan

Describe what your company does in a single sentence.

We provide Simple Software for Wholesalers

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Prism Solutions to accomplish?

• CRM Dev and Integration

SOLUTION

How did you find Prism Solutions?

• Online Search
• Clutch Site

Why did you select Prism Solutions over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Prism Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The Scope of the Project covers the CRM Development, Integration and Management for our business

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Thanks to the proficient project execution by Prism Solution, we have experienced a better customer and sales management, Increased revenue and customer retention

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very responsive and delivered exceptionally and on time.

What was your primary form of communication with Prism Solutions?

Virtual Meeting

What did you find most impressive or unique about this company?

They were always ready to attend us at every time and showed exceptional communication skills

Are there any areas for improvement or something Prism Solutions could have done differently?

NOT AT ALL

BACKGROUND

Please describe your company and position.

I am the Managing Director of KTrade.

Describe what your company does in a single sentence.

Leading stock brokerage of Pakistan Stock Exchange. KTrade provides investment research and execution services. Our aim is to democratize investment by providing 10 million Pakistanis access to financial education, information and financial markets. KTrade is Pakistan's most downloaded investment app.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Prism Solutions to accomplish?

Salesforce CRM Dev and Integration

SOLUTION

How did you find Prism Solutions?

• Online Search
• Clutch Site

Why did you select Prism Solutions over others?

• High ratings
• Close to my geographic location
• Pricing fits our budget
• Good value for the cost

How many teammates from Prism Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of this project covers the development, integration, and management of the Salesforce CRM for our business.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

With the success of this project, our business recorded an increase in customer retention and satisfaction, a 25% Increase in sales, greater work efficiency, and proper resource allocation

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Excellent project management skills
• Impeccable responsiveness
• Rapid delivery

What was your primary form of communication with Prism Solutions?

Virtual Meeting

What did you find most impressive or unique about this company?

They were very attentive and adhered to our requirements.

Are there any areas for improvement or something Prism Solutions could have done differently?

No, I think they are great

BACKGROUND

Please describe your company and position.

I am the General Manager of Rusk Media

Describe what your company does in a single sentence.

Rusk media is a full stack GenZ-first digital entertainment company with a premium content studio delivering social & OTT video IPs and a social UGC-gaming platform.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Prism Solutions to accomplish?

• To Integrate Salesforce CRM system into a construction company's operations, enabling them to manage client information and project details. They also provided the client with data analytics and reporting.
• CRM Management

SOLUTION

How did you find Prism Solutions?

Online Search

Why did you select Prism Solutions over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Prism Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Prism solutions job scope was to ensure proper project planning, CRM Integration and management, Deployment and After service support. Key deliverables Includes a functioning salesforce platform for our business

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• We saw a 40% Increase in Audience retention
• a 43% increase in revenue growth within the last 2 years

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very effective and professional In their service delivery and responded promptly and accordingly to all our needs.

What was your primary form of communication with Prism Solutions?

Virtual Meeting

What did you find most impressive or unique about this company?

They showed a genuine interest in our company's growth

Are there any areas for improvement or something Prism Solutions could have done differently?

I believe they did great

BACKGROUND

Please describe your company and position.

I am the General Manager

Describe what your company does in a single sentence.

We provide exceptional Car repair services, Maintenance products and car parts

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Prism Solutions to accomplish?

• Salesforce Management

SOLUTION

How did you find Prism Solutions?

• Online Search
• Clutch Site

Why did you select Prism Solutions over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Prism Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our Project with Prism Solutions was one with a clearly defined goal. Starting from Consultation and Planning to Salesforce integration into our business and eventually Management. The scope of the project was to ensure seamless salesforce and Customer relationship automation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

With the help Prism solutions, we were able to scale up our customer retention rate by 40%, received higher ratings from previous and existing clients and recorded a faster discharge of duties

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They always delivered on time all through the course of the project and responded to our needs excellently

What was your primary form of communication with Prism Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The Most Intriguing thing about the company is the effective and excellent communication skills as well professionalism

Are there any areas for improvement or something Prism Solutions could have done differently?

My entire management team was satisfied with their discharge of services and feel they are truly exceptional

BACKGROUND

Please describe your company and your position there.

We are a top commercial real estate firm in the nation, I am managing director and head of development for our tech.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Prism Solutions, and what were your goals?

We hired Prism Solutions to create a fully custom Salesforce based platform used prospecting and deal and career management.

SOLUTION

How did you select this vendor and what were the deciding factors?

I selected Prism based on their technical know how, experience, and overall professionalism when it comes to managing their projects.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Sales force lighting custom pages, with multiple API integrations. There is not much this team cannot do when it comes to Salesforce dev.

How many people from the vendor's team worked with you, and what were their positions?

We typically have a development team of 2-3 programmers and a project manager / QC person.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project has met my original scope and development plan. We continue to build new features to give our agents the absolute best platform in the industry.

Describe their project management style, including communication tools and timeliness.

The team primarily uses Asana, combined with video/Zoom calls.

What did you find most impressive or unique about this company?

They are always willing to make features happen. This is a refreshing attitude.

Are there any areas for improvement or something they could have done differently?

Quality control could be improved. We are developing quickly and sometimes this creates bugs that need to be fixed frequently.

BACKGROUND

Please describe your company and your position there.

I'm the Director of the IT department. We are a professional management company based in Chicago

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Prism Solutions, and what were your goals?

We had to move all of our data from an old database to Salesforce. Prism Solution and the team where hired to move data from a 30M company with big operations in 3 states.

SOLUTION

How did you select this vendor and what were the deciding factors?

We research the web trying to find the right company to do such a big data transaction. Prism Solutions came up with the best strategy and that's how we made our decision. Based on the professionalism of your strategy to deliver the project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had 3 meetings with them before making the decision to grant them the project. Prism solutions presented us with a very professional proposal where they explained the steps they would take and the way to execute the work seemed correct to us. The technologies to use were Asana as a communication tool with the team. and the technologies to implement were custom code for Salesforce integration. We also use Docusign to integrate as a plugin.

How many people from the vendor's team worked with you, and what were their positions?

Prism Solution assigned a team of 5 people to our project. We were very happy with their work and perform.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Today we have salesforce as the CRM system in our company thanks to Prism Solutions. All we can say is that we were very happy with the professionalism of the team. They deliver every section of the salesforce project on time. We had some issues with one customer but the team was able to came up with a good solution.

Describe their project management style, including communication tools and timeliness.

Prism solutions uses Asana to communicate. We never use that tool before. We were concern of using a new technology to communicate with them. But in the end everything was easy and well documented.

What did you find most impressive or unique about this company?

I found very impressive the professionalism and leadership of Aasia. She was available most of the time to respond all of our questions. She is highly recommended and capable of undertaking large scale projects

Are there any areas for improvement or something they could have done differently?

Overall we had an excellent experience with Prism Solutions