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Pragmatic

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Top 1% for AI Apps, Agents & Automations

Pragmatic is a globally operating technology and design studio based in New York, creating forward‑thinking products and websites for venture‑backed startups and pioneering institutions. At our core, we combine strategic thinking with intuitive visual language to build digital experiences that respond to real‑world challenges, not just slideware. Partnership with our clients is our engagement philosophy: we work as an embedded team, not a distant vendor, helping beyond just software delivery.

  • Min project size
    $10,000+
  • Hourly rate
    $50 - $99 / hr
  • Employees
    10 - 49
  • Locations
    New York, NY
  • Year founded
    Founded 2018
  • Languages
  • Timezones

Overview by:

Reviewer avatar
John Yu
CTO About the Team

1 Language that we service

  • English

4 Timezones that we service

PST
Pacific Standard Time (PST)
MST
Mountain Standard Time (MST)
CST
Central Standard Time (CST)
EST
Eastern Standard Time (EST)

1 Locations

  • New York , NY

Service Lines
AI Development
50%
Custom Software Development
25%
AI Consulting
15%
UX/UI Design
10%
Select Focus Area
AI Expertise
Machine Learning
40%
Natural Language Processing
40%
Chatbots & Conversational AI
20%
Application Platforms
Amazon Application Development Framework
25%
Force
20%
Google app engine
20%
Other app platform
20%
Heroku
15%
AI Consulting Focus
AI Deployment
25%
AI Maturation
25%
AI Security Management
25%
AI Strategy
25%
AI Technologies & Models
Anthropic
100%
Frameworks and CMS
React
40%
NodeJS
30%
React Native
30%
Programming & Scripting
Java
50%
JavaScript
25%
Other programming & scripting languages
25%
User Experience Focus
UX Strategy
40%
Usability Testing
30%
User Research
30%
Industries
Education
35%
Medical
25%
Financial services
15%
Information technology
15%
Hospitality & leisure
10%
Clients
Small Business (<$10M)
60%
Midmarket ($10M - $1B)
30%
Enterprise (>$1B)
10%

Pricing Snapshot

Min. project size $10,000+
Avg. hourly rate $50 - $99 /hr
Rating for cost 4.8 /5

What Clients Have Said

Pragmatic DLT is praised for their affordable pricing and strong value for cost, with clients noting that their budgets were met. They often work with teams of 6-10 employees, delivering projects on time and maintaining effective communication throughout.

This summary is based on verified Clutch reviews.

Most Common Project Size

$10,000 - $49,999 based on 9 reviews
< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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Pragmatic Review Insights

Overall Review Rating

5.0
  • Quality 5.0
  • Schedule 4.9
  • Cost 4.8
  • Willing to Refer 4.9

Top Mentions

Review Highlights

  • Scalability and Governance Improvement Needed

    While clients are generally satisfied, some suggest that Pragmatic DLT could enhance scalability and governance to support wider adoption, as mentioned by IBM and Google DeepMind.

  • High Client Satisfaction and Performance

    Pragmatic DLT's projects have resulted in enhanced efficiency, reduced error rates, and improved customer satisfaction. Clients like NVIDIA and financial services firms report high satisfaction with the outcomes of their projects.

  • Efficient Project Management

    Clients consistently report that Pragmatic DLT's project management is organized, efficient, and responsive. They meet deadlines, provide regular updates, and maintain open communication, which is appreciated by clients like Sony AI America and QATestLab.

  • Clear and Pragmatic Approach

    Clients appreciate Pragmatic DLT's pragmatic approach, especially in providing transparent advice on blockchain technology and avoiding unnecessary complexities, as noted by Y-Productive.

  • Strong AI and DLT Integration Expertise

    Pragmatic DLT is praised for their seamless integration of AI with Distributed Ledger Technology (DLT), producing innovative solutions that provide real-world impact. Clients from companies like IBM and Google DeepMind highlight this as a unique strength.

  • Potential for Long-Term Partnerships

    Several clients express interest in long-term partnerships due to Pragmatic DLT's reliability and effective project management, as seen in the feedback from DropChain and other companies.

Pragmatic Reviews

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Design, Dev & Programming for Real Estate Token Company

  • AI Development
  • Confidential
  • Jan. - Apr. 2023
5.0
Quality
5.0
Schedule
4.0
Cost
5.0
Willing to Refer
5.0

"Everything was very good."

Jul 1, 2023
Founder, SD Token
Andrew Trukhan
  • Other industries
  • London, England
  • 1-10 Employees
  • Online Review

A real estate token company hired Pragmatic DLT to create their platform. The team worked on the product's design, development, and programming requirements, including its admin and blockchain features.

User Dashboard Dev for Software Company

  • Blockchain Custom Software Development UX/UI Design
  • Ethereum Development JavaScript Typescript Web3 React
  • Confidential
  • Mar. 2023 - Ongoing
4.5
Quality
5.0
Schedule
5.0
Cost
4.0
Willing to Refer
4.0

"Their professionalism and quality are impressive." 

Apr 25, 2023
CEO, Software Company
Anonymous
  • Other industries
  • Dubai, United Arab Emirates
  • 1-10 Employees
  • Online Review

Pragmatic DLT has developed a user dashboard for a software company. The team has built features such as a login or signup system, a news system, and an app system. 

Scalable Platform for Web3 Mobile Game Dev Company

  • Blockchain Custom Software Development UX/UI Design
  • $10,000 to $49,999
  • Jan. - Mar. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"They were great."

Apr 11, 2023
Co-Founder, Web3 Mobile Game Development Company
Anonymous
Verified
  • Gaming
  • Singapore
  • 11-50 Employees
  • Online Review
  • Verified

A web3 mobile game developer hired Pragmatic DLT to create a scalable platform. It was on desktop and mobile and allowed players to manage their in-game assets. It also incorporated blockchain technologies. 

Game Dev for Web3 Company

  • Blockchain Custom Software Development
  • Confidential
  • Aug. 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"We're impressed with their excellent communication and deep subject matter expertise."

Mar 30, 2023
Co-Founder, Web3 Company
Anonymous
  • Other industries
  • Mexico City, Mexico
  • 1-10 Employees
  • Online Review

Pragmatic DLT is an ongoing development partner for a web3 company. They review an existing contract and code base from a previous firm and create new components for the client's web3 game.

Blockchain Solution for Productivity Application

  • Custom Software Development
  • $10,000 to $49,999
  • Aug. - Oct. 2018
5.0
Quality
5.0
Schedule
5.0
Cost
3.5
Willing to Refer
5.0

"I appreciated their pragmatic approach."

Nov 13, 2018
CEO, Y-Productive
Alex Zhebryakov
Verified
  • Other industries
  • Kyiv, Ukraine
  • 1-10 Employees
  • Online Review
  • Verified

Pragmatic DLT consulted on blockchain implementation. They managed a solution discovery session and proof of concept development. 

Showing 11-15 of 15 Reviews

Our Story

We’re motivated by the kinds of problems that don’t have obvious answers. Our team came together around a shared belief that good technology should feel clear, considered, and quietly powerful in people’s lives. We value close, long‑term partnerships, treating each project as an ongoing conversation rather than a one‑off brief. Curiosity, craft, and trust shape how we work every day — from the way we scope and prototype to how we launch, learn, and keep improving alongside our clients.

Meet the Team

Slavik Chernenko

Slavik ChernenkoCOO

John Yu

John YuCTO

What Sets Us Apart

Senior, Product-First Team

A small, senior studio, we bring designers and engineers to the same table from day one. That blend of product strategy, UX, and engineering keeps us focused on traction, not just tickets — especially for founders shipping AI, SaaS, and commerce products.

From MVP to Scalable Systems

We help teams go from first sketch to resilient, scalable platforms. Whether it’s an AI-driven learning product, a headless commerce stack, or a multisided health experience, we design architectures that evolve with your roadmap instead of needing a full rebuild later.

Pragmatic, Opinionated Process

We’re selective about what we take on and bring strong, informed opinions to every engagement. Our process is transparent, async-friendly, and outcome-focused — built around fast feedback, measurable impact, and shipping work that still looks and feels considered years later.

Quick Facts

11 Verified Clutch Clients

8 years in business

Tools and Technology

GitHub
Figma
Airtable
Zendesk
Slack
Zoom
Google Meet
Asana
Trello
Monday.com
ClickUp
Notion

Commonly Asked Questions

Yes. We regularly work on products that must comply with GDPR, HIPAA, and similar privacy and security regulations, and we design our approach around those requirements from day one. On the product side, we start with data-mapping and privacy-by-design: defining what data is collected, where it flows, who can access it, and how long it is retained. We minimize sensitive data, add explicit consent flows, and build user controls for export, deletion, and audit trails where required (e.g., right to access and right to be forgotten under GDPR). ​ On the technical side, we implement strong encryption in transit and at rest, role-based access control, environment separation, logging and monitoring, and hardened infrastructure on compliant cloud providers. For AI features, we avoid sending regulated data to public models, favor private or VPC-hosted models, and ensure prompts and logs don’t leak identifiable health or personal information. ​ We’re not a law firm, but we collaborate closely with client legal and compliance teams, adapt to their policies, and bake compliance requirements into architecture, development, and deployment practices so the product is built for audits and scale—not just launch day.

Pragmatic is a good fit when you’re building something that sits at the intersection of thoughtful UX, strong engineering, and real business stakes. That usually looks like SaaS platforms, AI‑driven tools, digital health products, learning experiences, and modern commerce or editorial sites where brand and performance both matter.​ We work best with teams that already have some clarity: a defined problem, a sense of users and constraints, and at least a draft of what “success” might look like. You don’t need perfect specs, but you should have a real hypothesis you’re ready to test in the market—whether that’s an MVP, a v1 of a new product, or a significant redesign that unifies brand and product experience. ​ If any of these sound familiar, you’re likely in our sweet spot: - You’re a founder or product lead at a venture‑backed startup that needs to ship something robust enough for real customers, not just a demo. - You’re an established institution standing up a new digital initiative and need a senior external team to move faster than internal cycles typically allow. - You’re sitting on a fragmented stack—marketing site here, product there, a patchwork of tools—and need a coherent system that feels like one product, not ten stitched together. We’re also a strong fit if your project touches emerging areas like AI, complex content workflows, or regulated domains such as health, education, or finance, where stakes around trust, clarity, and compliance are higher. Our team is comfortable working with data‑sensitive architectures, multi‑stakeholder experiences (patients/providers, students/parents/teachers), and products that need to balance experimentation with reliability.

Timelines depend on scope and complexity, but most projects follow the same broad arc: discovery, design, build, and launch. Instead of forcing every engagement into a rigid template, we set up a phased plan that reflects your constraints (budget, deadlines, internal team capacity) and then work backwards from your “must‑hit” dates. A typical engagement starts with a focused discovery phase where we align on goals, users, requirements, and technical constraints. This includes stakeholder interviews, reviewing any existing product or analytics, and mapping the core flows or jobs‑to‑be‑done. The output is a concise brief and a roadmap that outlines milestones, risks, and success metrics, so everyone knows what we’re building and why before design or engineering begins. Design and product definition usually follow, moving from information architecture and low‑fidelity flows into visual systems and high‑fidelity interfaces. For a marketing site or smaller product surface, this might be a few weeks; for more complex, multi‑role platforms, this phase can extend to create a solid foundation (design system, core patterns, empty states, content strategy) that makes later development and iteration faster instead of slower. Build and implementation run in parallel with ongoing design refinement. For an MVP or focused product slice, 8–12 weeks of development is common in our industry, with more complex, integrated, or regulated products stretching into the 12–24 week range. During this phase, we prioritize working, testable software over long spec documents: staging environments, regular demos, and short feedback loops keep the team aligned and allow us to adjust to what we’re learning from you and (when possible) early users. ​ Launch isn’t a single date so much as a controlled rollout. We plan for soft launches, beta cohorts, or phased go‑lives depending on your context, with monitoring, analytics, and issue triage in place from day one. After launch, we typically stay

Yes. Launch is usually the midpoint of our relationship, not the end. We often stay on as a product and engineering partner to help you stabilize, learn from real usage, and keep shipping meaningful improvements once the first version is in the market. Right after launch, we typically plan for a stabilization and hardening window. In this phase we monitor performance, fix edge‑case bugs, refine UX friction we see in analytics or session replays, and make sure infrastructure, logging, and alerting are behaving as expected under real traffic rather than just test data. This gives your team confidence that the system is robust enough to support marketing pushes, onboarding more customers, or rolling out to new cohorts without surprises. Beyond that, we usually support clients in one of three ways: - A light‑touch support lane, where we handle maintenance, small changes, dependency updates, and security patches on a predictable cadence. - A product growth lane, where we actively design and ship new features, experiments, and optimizations in short cycles based on what you’re learning from customers. - A hybrid model, where we cover both maintenance and roadmap work while collaborating with your in‑house team. In all cases, you get access to the same senior designers and engineers who built the product, so there’s no handoff to a “B team.” We keep the environment, documentation, and codebase in good health: clean repos, clear readmes, environment parity, and a sensible deployment pipeline mean your product remains understandable and changeable as your organization grows. As your needs evolve, we can either continue in a long‑term partnership or help you transition to an internal team. When that happens, we focus on knowledge transfer—walkthroughs, pairing sessions, and documentation—so your new hires can pick up where we left off without losing context. Our goal is to give you options: a dependable external team when you need it, and a clean, maintainable pro

Pragmatic is intentionally small and senior. You work directly with designers and engineers who have shipped complex products before, not a pitch team that disappears once the contract is signed. That creates clear ownership: the people making decisions about your product are the ones implementing them, which reduces misalignment, rework, and slow, multi‑layered communication.​ We sit at the intersection of product strategy, UX, and engineering rather than treating them as separate silos. That means we can help you frame the problem, translate it into user journeys and interfaces, and design architectures that are realistic for your constraints. You don’t have to juggle separate branding, UX, and dev vendors; we’re comfortable owning the narrative, the design system, and the implementation together. Our process is “pragmatic” in the literal sense: we focus on outcomes, not ceremony. Instead of dropping a 100‑page spec and disappearing for months, we work in short, visible cycles with regular demos, artifacts you can react to, and clear decision points. This lets us adjust to what we’re learning—about your users, your internal constraints, or the market—without losing momentum. ​ Technically, we lean toward architectures that balance speed now with flexibility later: modular, well‑bounded systems that can evolve without constant rewrites. That might mean starting with a thoughtfully structured monolith instead of premature microservices, or designing a content model that can support new surfaces and use cases over time. The goal is to ship fast while keeping the door open for the next 2–3 product chapters. Finally, we treat collaboration as a first‑class skill. Good products come from designers and engineers working closely, sharing context, and being willing to challenge each other’s assumptions. You’ll see that in how we communicate—clear documentation, honest trade‑off discussions, and a bias toward making the complex feel understandable so you can make con

Locations (1)

110 East 25th Street New York, NY, United States 10010

2 - 5

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