PR PLUS d.o.o.

BACKGROUND

Please describe your company and position.

I am the Head of Municipality of Općina Sukošan

Describe what your company does in a single sentence.

We are a local self-government unit, the Municipality of Sukošan, responsible for managing public services, community development, and local administration for our residents.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire PR PLUS d.o.o. to accomplish?

• Digitalize the municipal administration for the Municipality of Sukosan. Objectives: Develop a user-friendly website, implement a secure document management system, and transition the entire local government office to Google Workspace for improved official communication.

SOLUTION

How did you find PR PLUS d.o.o.?

Referral

Why did you select PR PLUS d.o.o. over others?

Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

The Municipality of Sukošan operates as a local self-government unit responsible for a wide range of public administrative, developmental, and community services. Our scope of work includes urban and spatial planning, maintenance and development of local infrastructure (such as roads, public spaces, and utilities), environmental protection, and the management of municipal assets. We also oversee local economic development initiatives, support tourism and small businesses, and provide social and cultural services to enhance the quality of life for residents. In addition, the municipality ensures compliance with legal and regulatory frameworks, manages public finances, and facilitates transparent governance and citizen engagement.

Key deliverables include:

Development and implementation of spatial and urban plans
Maintenance and improvement of municipal infrastructure and public areas
Delivery of public services and administrative support to residents
Execution of local economic development and tourism initiatives
Management of environmental protection and sustainability programs
Preparation and oversight of municipal budgets and financial reports
Organization of cultural, social, and community activities
Ensuring transparency, regulatory compliance, and citizen participation

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

100% successful migration to Google Workspace with zero data loss. Significant improvement in administrative efficiency via the web document system. Stable and secure hosting environment with 99.9% uptime for public municipal services.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

In collaboration with PR PLUS, the Municipality of Sukošan experienced a highly professional and efficient approach to project management. All activities were clearly structured, strategically planned, and executed in accordance with agreed timelines. Deliverables were consistently provided on time, meeting a high standard of quality and aligning with project objectives.

PR PLUS demonstrated excellent communication throughout the process, maintaining a proactive and responsive approach to all requests and needs. Their team was flexible, solution-oriented, and quick to adapt to any changes or additional requirements. They showed a strong understanding of our goals, were open to feedback, and ensured that all expectations were met with precision and care. Overall, their expertise, reliability, and collaborative mindset played a key role in the successful delivery of the project.

What was your primary form of communication with PR PLUS d.o.o.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What we found most impressive about PR PLUS is their exceptional ability to combine strategic thinking with a deep understanding of local context and stakeholder needs. Their approach is highly tailored, ensuring that communication activities are not only professionally executed but also genuinely aligned with the identity and goals of the Municipality of Sukošan.

They stand out for their proactive mindset, creativity, and strong attention to detail, consistently anticipating challenges and offering effective solutions. Their responsiveness, reliability, and commitment to delivering high-quality results create a strong sense of trust and partnership. Overall, their ability to seamlessly integrate strategy, execution, and collaboration makes them a truly unique and valuable partner.

Are there any areas for improvement or something PR PLUS d.o.o. could have done differently?

Our experience with PR PLUS has been very positive. As a minor area for improvement, more frequent brief updates and additional use of data-driven insights in reporting could further enhance transparency and strategic planning.

BACKGROUND

Please describe your company and position.

I am the CEO of Dogan Media j.d.o.o.

Describe what your company does in a single sentence.

RADIO NU is a key regional radio and news portal in Imotski - Croatia, operating under the RTL Group umbrella. We combine professional broadcasting with a high-traffic digital platform, maintaining the global standards of quality and reliability expected from an international media leader.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire PR PLUS d.o.o. to accomplish?

• We hired PR PLUS to take over our entire digital infrastructure and media production. Our main goals were to ensure 100% uptime for our WordPress portal, modernize our visual identity, and provide top-tier audio production, including professional voice-overs. We needed a reliable partner who understands both the technical server-side and the creative side of radio broadcasting.

SOLUTION

How did you find PR PLUS d.o.o.?

Referral

Why did you select PR PLUS d.o.o. over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from PR PLUS d.o.o. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

PR PLUS d.o.o. provides a comprehensive management solution for our entire digital and media ecosystem, handling everything from complex technical infrastructure to high-end creative production. Their work encompasses full WordPress maintenance and security, the complete design and implementation of our portal’s UI/UX, and professional-grade radio production including high-quality voice-overs. Beyond the creative output, they ensure seamless technical integration of multimedia content onto our platform and provide constant, proactive technical support, effectively acting as our dedicated partner for both digital stability and multimedia excellence.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since partnering with PR PLUS d.o.o., we have achieved 100% operational stability across our digital and radio platforms. The technical optimization of our WordPress portal has led to a measurable increase in user retention and daily traffic. Their ability to maintain a 'zero-downtime' environment while delivering high-quality audio production has significantly improved our workflow efficiency and overall brand reliability.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

PR PLUS d.o.o. handles project management with absolute precision and a straightforward approach. They have a perfect track record of delivering everything on time, which is vital for our high-stakes 24/7 media environment. Their team is incredibly responsive, often identifying and resolving technical hurdles before they can even affect our operations. They don't waste time with unnecessary corporate jargon; instead, they focus on getting the job done right. Their proactive communication and reliability make them an essential part of our daily success.

What was your primary form of communication with PR PLUS d.o.o.?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What truly sets PR PLUS d.o.o. apart is their unique ability to master both deep technical infrastructure and high-end creative media production with equal excellence. It is exceptionally rare to find a partner who can manage a high-security WordPress environment and deliver professional-grade radio voice-overs in the same breath. Their 'no-excuses' attitude and profound understanding of internal media operations make them far more than just a vendor—they are a high-level strategic partner. They possess a rare intuition for what a media house needs, often delivering solutions before we even have to ask.

Are there any areas for improvement or something PR PLUS d.o.o. could have done differently?

It is honestly hard to find any real faults. If anything, we just wish we could have more of their time because they are so efficient and reliable. We would give them every single project we have if they had the capacity to take them all on. Our only advice is for PR PLUS to keep growing while maintaining this incredible level of quality and speed.

BACKGROUND

Please describe your company and position.

I am the Project Manager of AGRRA

Describe what your company does in a single sentence.

AGRRA is a regional public institution based in Zadar, Croatia, dedicated to supporting sustainable rural and regional development. AGRRA provides expertise in project development and management, particularly within EU-funded programmes, with a strong focus on agriculture, environmental protection, climate adaptation, and sustainable tourism. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire PR PLUS d.o.o. to accomplish?

• Production of 16 high-quality podcast episodes aligned with GREW project themes
• Ensuring accessibility of content through subtitles in three different languages
• Coordinating with international partners, conducting interviews both in-person and online

SOLUTION

How did you find PR PLUS d.o.o.?

• Online Search
• Referral

Why did you select PR PLUS d.o.o. over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost

How many teammates from PR PLUS d.o.o. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included the planning, production, and post-production of a podcast series developed within the GREW project. This involved identifying relevant topics and speakers, coordinating with international project partners, and organizing and conducting interviews both in-person and online.

The service provider was responsible for the full technical and editorial production process, including audio recording, editing, sound design, and finalization of each episode. In addition, all episodes were equipped with subtitles in three languages to ensure accessibility and wider dissemination.

Key deliverables included:

• 16 fully produced and edited podcast episodes
• Multilingual subtitles (three languages) for each episode
• Coordination and communication with project partners and guests
• Technical setup and management of recording sessions (online and on-site)
• Final audio files ready for publication and distribution

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• 16 podcast episodes successfully produced and published
• Subtitles provided in three languages, increasing accessibility and reach
• Engagement of international partners and stakeholders across multiple countries

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was highly professional, well-structured, and reliable throughout the entire process. All deliverables were completed on time and in accordance with agreed deadlines. Communication was clear, prompt, and proactive, with a strong ability to coordinate with multiple international partners. They were flexible and responsive to our needs, quickly adapting to any changes or additional requests while maintaining a high level of quality. Overall, their approach ensured a smooth workflow and successful delivery of all project outputs.

What was your primary form of communication with PR PLUS d.o.o.?

In-Person Meeting

What did you find most impressive or unique about this company?

Their ability to seamlessly coordinate international collaboration while consistently delivering high-quality content was particularly impressive.

Are there any areas for improvement or something PR PLUS d.o.o. could have done differently?

We were fully satisfied with their services and overall performance.

BACKGROUND

Please describe your company and position.

I am the Editor of Quantum media d.o.o.

Describe what your company does in a single sentence.

Quantum Media d.o.o. is a specialized media publishing company and the owner of 023.hr, a leading regional news portal in Zadar, Croatia. We focus on digital journalism, content production, and real-time reporting, serving over 9 million monthly page views to a diverse audience.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire PR PLUS d.o.o. to accomplish?

• Our primary goal was to ensure 100% website availability and extreme loading speeds for our high-traffic news portal, 023.hr. We needed a professional infrastructure capable of handling massive traffic spikes (up to 800k views per event) and a technical partner to manage our entire server environment.

SOLUTION

How did you find PR PLUS d.o.o.?

Referral

Why did you select PR PLUS d.o.o. over others?

• High ratings
• Close to my geographic location
• Referred to me
• Company values aligned

How many teammates from PR PLUS d.o.o. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

PR PLUS provides fully managed cloud hosting and technical infrastructure for Quantum Media's portal, 023.hr. Their work includes server architecture setup, advanced caching implementation, database optimization, and 24/7 monitoring. They also handle our digital expansion and technical scaling as our traffic grows.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Sustained 100% uptime while serving over 9 million monthly page views across 023.hr. Seamlessly handled concurrent spikes from viral content exceeding 800,000 views per event (Facebook/Instagram). Facilitated a 505% increase in Instagram referrals due to optimized mobile loading speeds. Supported 126,300 monthly direct link clicks via high-speed server response times.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

PR PLUS demonstrated exceptional project management, characterized by proactive monitoring and rapid execution. Since we operate a 24/7 news portal, their responsiveness was critical. They utilized efficient communication channels to ensure any technical requirements or scaling needs were addressed immediately. Their workflow is seamless, allowing us to focus on content while they handle the complex backend infrastructure.

What was your primary form of communication with PR PLUS d.o.o.?

Email or Messaging App

What did you find most impressive or unique about this company?

What sets PR PLUS apart is their unparalleled ability to maintain extreme server stability during massive, unpredictable traffic spikes. Most hosting providers struggle when a portal hits millions of views, but their infrastructure handles viral events exceeding 800,000 views with ease.

They don't just provide server space; they offer strategic technical partnership. Their deep understanding of high-traffic news environments and their proactive approach to security and scaling is unique. They treat our uptime as their own mission, providing a level of reliability that is essential for a leading regional media outlet.

Are there any areas for improvement or something PR PLUS d.o.o. could have done differently?

It is difficult to find flaws in their technical performance, as they consistently exceed our uptime and speed requirements. If I had to suggest one area for improvement, it would be for PR PLUS to expand their team even further to offer their specialized high-traffic infrastructure to more international clients. Their expertise is currently a 'hidden gem' in the regional market, and they have the capacity to compete on a global scale. I would highly recommend PR PLUS d.o.o. to any organization that considers digital uptime and high-speed performance a mission-critical priority. Their technical expertise in handling extreme traffic spikes is a rare find, and they provide a level of security and reliability that is essential for modern enterprise operations.