PR Media

BACKGROUND

Please describe your company and position.

I am the President of Maxim Liberty

Describe what your company does in a single sentence.

We provide bookkeeping services for CPAs and businesses in the USA

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Awkward Media to accomplish?

• Improve rankings
• Get more traffic to website
• Fix technical issues on the website

SOLUTION

How did you find Awkward Media?

Online Search

Why did you select Awkward Media over others?

Company values aligned

What was the size of Awkward Media’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Company makes false “Insane Zero Risk Guarantees” Insane Zero Risk Guarantee #1. If we don’t get you on the 1st page for a high volume keyword within the first 90 days, we will work for free Insane Zero Risk Guarantee #2. If you don’t see measurable results in the 1st 20 days you will get every dollar back into your account plus an additional $200 for wasting your time. NO QUESTIONS ASKED.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Keyword rankings
• High quality links
• SEO Methodology

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They made false promises and not only fail to deliver but absolutely destroy what you have built in the past. They refuse to share clear updates on what they do.

What was your primary form of communication with Awkward Media?

Email or Messaging App

What did you find most impressive or unique about this company?

Their false promises

Are there any areas for improvement or something Awkward Media could have done differently?

Stop making false promises that you cannot keep!

Company Responses

The service provider responded on May 16, 2023.

Hi Sam, thank you for sharing your feedback. I'm sorry to hear that you feel our guarantees or promises are not genuine, but I'd like to clarify the situation. From the beginning, we informed you that our guarantees would be void if we discovered that you or someone from your team were conducting SEO work without informing us. This is because when multiple parties are working on the same tasks with different approaches, it can have a negative impact on the results we aim to achieve for you.

To address this issue, I personally had a call with you after the first month's 'summary call' to emphasize the importance of this matter. However, despite our communication, your team continued to make adjustments and alter the work we had done, as you believed you knew better than we did. This raises the question of why you hired an SEO company if you feel confident in handling it on your own.

We have a portfolio of over 100 genuine case studies showcasing remarkable SEO results with our other clients. Additionally, Mayple, an independent platform, has recognized us as a top 5% SEO agency in the world. The results you were dissatisfied with were solely due to the fact that you didn't follow our recommendations and guidelines.

We genuinely want to help your business succeed, but for us to do so effectively, it's important that you trust in our expertise.

Thank you again for your feedback, and we wish the best for you and your future.

BACKGROUND

Please describe your company and your position there.

Soufia is Modest wear online retail store. We are one of the top manufacturer of women shirts, abayas, hijabs and other accessories. I am Marketing director of Soufia.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Awkward Media?

For Our Retail Online Store's SEO, Social Media Marketing and Google Ads.

What were your goals for this project?

Increase online conversions organic and ROI with Social media and gogole ads

SOLUTION

How did you select this vendor?

We searched on google

Describe the scope of their work in detail.

We want to get top rankings of our main keywords globally and increase conversions.

What was the team composition?

Awkward Media assigned one project manager, 2 SEO experts, 1 Google ads expert and one Social media specialist to us.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

After 2 months we noticed big changed in organic traffic and ranking our ranking boosted up and organic traffic increase by 153% within 2 months. We start getting sales from paid channels within 36 hours.

How effective was the workflow between your team and theirs?

We used their CRM to work on, Communication is too good

What did you find most impressive about this company?

Their team and results are impressive.

Are there any areas for improvement?

Maybe they can do better reporting but we are satisfied.