Post Purchase Pro Reviews (15), Pricing, Services & Verified Ratings

Professional Email and Text Marketing

Product Inserts Designed
Email & SMS Collection Funnels Created, Managed, and Hosted
Customer Email List Management
Email Service Provider Management
Professional Email Sequences Written
Custom Followup Emails Created and Sent for All of Your Products
Ongoing Weekly Email Marketing that Drives Sales, Ranking, and Reviews
Holiday Email Marketing
Your Product Offers Scripted Within Each Sequence
SMS Marketing Management
TOS Compliant Customer Opt-ins
Sell More Products
Launch New Products
Drive More Reviews
Boost Page Rankings
Cross Sell Other Products for FBT
Generate Repeat Orders

Min project size
Undisclosed
Hourly rate
Undisclosed
Employees
10 - 49
Year founded
Founded 2020

Service Lines

Email Marketing: 90%
CRM Consulting and SI: 10%

Select Focus Area

CRM Solutions

Mailchimp CRM Consulting & Implementation: 100%

Industries

Business services: 30%
Consumer products & services: 20%
Retail: 20%
Manufacturing: 15%
Other industries: 15%

Clients

Small Business (<$10M): 50%
Enterprise (>$1B): 25%
Midmarket ($10M - $1B): 25%

Pricing Snapshot

Min. project size Undisclosed

Avg. hourly rate Undisclosed

Rating for cost 4.6 /5

What Clients Have Said

Post Purchase Pro offers good value for cost, fitting client budgets while delivering effective email marketing and consulting services. Clients appreciate timely delivery and responsiveness, with project costs mentioned as $400/month. Overall, they are seen as a knowledgeable and supportive partner.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 13 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

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Post Purchase Pro Review Insights

Overall Review Rating

4.4

Quality 4.4
Schedule 4.5
Cost 4.6
Willing to Refer 4.3

Top Mentions

Review Highlights

High Value for Cost

Clients appreciated the good value for cost provided by Post Purchase Pro, noting that their services were affordable and delivered significant value for the investment.
Responsive Communication

Clients appreciated the responsiveness of Post Purchase Pro's team, noting their prompt replies to inquiries and availability for virtual and in-person meetings. This facilitated smooth project management.
Areas for Improvement in Proactivity

A few clients mentioned that while the team was timely, there was room for more proactive engagement and planning to enhance project outcomes further.
Timely Deliverables

Multiple clients praised Post Purchase Pro for delivering items on time and meeting deadlines consistently. This punctuality helped maintain effective workflows and ensured project goals were met.
Innovative and Creative Solutions

Post Purchase Pro was commended for their innovative and creative marketing strategies, which helped clients differentiate their brands and achieve better results.
Effective Email Marketing

Post Purchase Pro's email marketing efforts led to increased sales, customer retention, and growth in email lists for various clients. Their strategies proved effective in multiple projects.

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Post Purchase Pro Reviews

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Content Marketing Email Marketing
Less than $10,000
July 2021 - Apr. 2022

2.0

Quality: 1.5

Schedule: 3.0

Cost: 4.5

Willing to Refer: 0.5

"Communication and reporting would be the biggest areas of improvement for them."

May 18, 2022

VP of Sales and Marketing, Consumer Goods Company

Anonymous

Manufacturing
Camas, Washington
Phone Interview
Verified

A consumer goods company engaged Post Purchase Pro to conduct an email marketing campaign. The team was briefed about each of the client’s brands and provided with a list of target products.

Despite being unable to report on the direct impact of their email marketing campaign, Post Purchase Pro consistently sent out emails as required. The client recommends that the team improve on their tracking, communications, and overall service quality.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the VP of Sales and Marketing for a company that sells direct-to-consumer (D2C) goods.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Post Purchase Pro?

We reached out to Post Purchase Pro to handle our email marketing.

SOLUTION

What was the scope of their involvement?

We started with a launch call where we gave Post Purchase Pro a list of the top products that we wanted to target. We then explained to them what each of our brands was about and showed them the top 2–3 bestselling products per brand. After that, they went on to do email marketing.

What is the team composition?

We worked with two people from their company.

How did you come to work with Post Purchase Pro?

Post Purchase Pro was one of the guest speakers at a webinar I was watching. The webinar was about selling on Amazon, and they spoke about the power of marketing. We signed up with them after that.

How much have you invested with them?

We spent $400 a month on their services.

What is the status of this engagement?

Our partnership lasted from July 2021–April 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They consistently put out emails, and they were meeting expectations in terms of the deliverables, but we didn’t really see any noticeable impact as a result of their services. Though there were some sales attributable to their marketing efforts, we felt that these were not worth keeping their services for.

How did Post Purchase Pro perform from a project management standpoint?

We set up correspondence through email and Skype, but they didn’t really have a call cadence. That lack of communication and the substandard quality of service were the biggest reasons why we discontinued the engagement. We only stuck with them for as long as we did because their services were affordable.

Are there any areas they could improve?

Communication and reporting would be the biggest areas of improvement for them.

Do you have any advice for potential customers?

Assess the quality of your emails and of the company you’re associating with. Make sure that whoever you partner with has a proven system for tracking and reporting the results of their email marketing efforts.

RATINGS

2.0

Business Consulting Email Marketing Marketing Strategy
eCommerce Consulting
+1
Less than $10,000
Nov. 2023 - Jan. 2024

5.0

Quality: 5.0

Schedule: 4.5

Cost: 5.0

Willing to Refer: 5.0

"We could communicate with them any time we needed them."

Jan 3, 2024

Marketing Director, E-Commerce Company

John Bak

eCommerce
Voorhees, New Jersey
1-10 Employees
Online Review
Verified

Post Purchase Pro provided email marketing for an e-commerce company. The team offered business consulting strategies and helped the company improve their revenue.

Post Purchase Pro’s efforts resulted in more customers moving from Amazon to the company's own email list, improving sales. The team delivered items on time and was highly receptive to any inquiries through Slack. They showed a genuine desire to help the client achieve better results.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Marketing Director of Letusto

Describe what your company does in a single sentence.

We sell private label brands mostly sourcing from China and sell them on Amazon

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Post Purchase Pro to accomplish?

Increase Revenue
Email Marketing

SOLUTION

How did you find Post Purchase Pro?

Referral

Why did you select Post Purchase Pro over others?

Referred to me

How many teammates from Post Purchase Pro were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We learned a way to engage with current and future customers through email marketing, improve our revenue with the help of their insight and maximize revenue potential through their business consulting strategies.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have been able to move customers from Amazon to our own email list creating a personal communication channel that result in sales later on.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered all their promised items on time and were always very receptive when we had any inquiries through Slack. Basically we could communicate with them any time we needed them.

What was your primary form of communication with Post Purchase Pro?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Their desire to want to help us improve and get better results than we were currently having.

Are there any areas for improvement or something Post Purchase Pro could have done differently?

nope

RATINGS

5.0

Email Marketing
Less than $10,000
Nov. 2023 - Ongoing

5.0

Quality: 4.5

Schedule: 5.0

Cost: 4.5

Willing to Refer: 5.0

"I was impressed by their huge amount of knowledge and great expertise."

Dec 20, 2023

Founder, The Seller Process

Gianmarco Meli

Media
Hong Kong
1-10 Employees
Online Review
Verified

An e-commerce company has hired Post Purchase Pro for email marketing. The team has been tasked with improving sales and building an email list.

Post Purchase Pro has helped the client launch more products, set up a funnel, and create a scratch-off card. Post Purchase Pro turns in great deliverables and communicates via virtual meetings and email. The client also praises the team's knowledge and expertise.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Founder of The Seller Process

Describe what your company does in a single sentence.

Ecommerce, Podcast & Consulting

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Post Purchase Pro to accomplish?

Improve sales
Build an email list

SOLUTION

How did you find Post Purchase Pro?

Online Search
Referral

Why did you select Post Purchase Pro over others?

Good value for cost
Other

Describe the scope of work in detail. Please include a summary of key deliverables.

Profit Engine Pro systems

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Launched more products
Set up funnel
created scratch off card

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Great delivery

What was your primary form of communication with Post Purchase Pro?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed by their huge amount of knowledge and great expertise

Are there any areas for improvement or something Post Purchase Pro could have done differently?

None on top of my mind

RATINGS

5.0

Email Marketing
Less than $10,000
May - Dec. 2023

4.5

Quality: 4.5

Schedule: 5.0

Cost: 4.5

Willing to Refer: 3.5

"They are timely."

Dec 13, 2023

General Manager, Nickles Arcade LLC

Jeremy Fink

Retail
Middletown, Delaware
11-50 Employees
Online Review
Verified

Post Purchase Pro provided email marketing services for a BBQ tools retailer. They managed the client's post-purchase marketing efforts with customer email list development and marketing.

Post Purchase Pro's efforts increased revenue from email marketing. While there could have been a more proactive approach, the team delivered everything on time. Their communication via email was frequent and prompt, ensuring an effective workflow. Their focus on delivering results was noteworthy.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the General Manager of Nickles Arcade LLC

Describe what your company does in a single sentence.

BBQ and accessories e-commerce, brand name Kona

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Post Purchase Pro to accomplish?

Grow sales and profit off Amazon
Grow Amazon sales
Increase Amazon profit

SOLUTION

How did you find Post Purchase Pro?

Referral

Why did you select Post Purchase Pro over others?

Pricing fit our budget
Referred to me

How many teammates from Post Purchase Pro were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Post Purxhase Pro is managing our post purchase marketing efforts with customer email list development and marketing.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased revenue from email marketing

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are timely. However, at times, I wish they were more proactive.

What was your primary form of communication with Post Purchase Pro?

Email or Messaging App

What did you find most impressive or unique about this company?

Their tools and results focus

Are there any areas for improvement or something Post Purchase Pro could have done differently?

More proactive engagement and planning

RATINGS

4.5

Email Marketing
Less than $10,000
July 2023 - Ongoing

5.0

Quality: 5.0

Schedule: 4.5

Cost: 5.0

Willing to Refer: 5.0

"Their ideas, methods, and approach were very impressive and, more importantly, effective."

Dec 5, 2023

President & CEO, Willow and Grace Designs

John Gill

Other industries
Tampa, Florida
11-50 Employees
Online Review
Verified

A home decor company has hired Post Purchase Pro to build their email list and launch and manage an email marketing campaign. The goal is to increase the client's sales and positive reviews.

Thanks to Post Purchase Pro's efforts, the client enjoys an increase in their sales and a 50% growth in their email list. The team communicates frequently, provides regular updates, and promptly responds to concerns and requests. The team's out-of-the-box approach and ideas stand out.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Pres/CEO of Willow and Grace Designs

Describe what your company does in a single sentence.

We sell quality home decor products in retail and online.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Post Purchase Pro to accomplish?

build our email list
Sell more

SOLUTION

How did you find Post Purchase Pro?

Referral
Other

Why did you select Post Purchase Pro over others?

Great culture fit
Referred to me
Company values aligned

How many teammates from Post Purchase Pro were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The goal was to increase our email list while at the same time launch a email marketing campaign to increase sales and positive reviews.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project was a success, our list has grown by 50% and an increase in sales.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I met with my account rep on a regularly, he did an excellent job and was always very responsive.

What was your primary form of communication with Post Purchase Pro?

In-Person Meeting

What did you find most impressive or unique about this company?

Their ideas, methods, and approach were very impressive and, more importantly, effective. My customers enjoyed their emails and were responsive.

Are there any areas for improvement or something Post Purchase Pro could have done differently?

RATINGS

5.0

Digital Strategy Ecommerce Marketing Email Marketing
Less than $10,000
Mar. 2023 - Ongoing

5.0

Quality: 5.0

Schedule: 4.5

Cost: 5.0

Willing to Refer: 4.5

"They have continuously met deadlines and have been a great asset to our business."

Nov 27, 2023

CEO, American Luxury Gifts, LLC

Jonathan Craddock

Retail
Roanoke, Virginia
11-50 Employees
Online Review
Verified

An e-commerce company has hired Post Purchase Pro for email marketing and digital strategy. The client has created marketing materials and product inserts for post-purchase marketing and follow-up.

Post Purchase Pro's work has resulted in an increase in mailing list subscribers. Post Purchase Pro deliverables are focused on the client's goals. The team is punctual and has marketing experience for good plan execution.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CEO of American Luxury Gifts, LLC

Describe what your company does in a single sentence.

E-commerce company selling World Class Wall Art.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Post Purchase Pro to accomplish?

Email Marketing
Increase Sales & Growth
Business promotion

SOLUTION

How did you find Post Purchase Pro?

Online Search
Referral
Webinar

Why did you select Post Purchase Pro over others?

High ratings
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned
Deliverables

How many teammates from Post Purchase Pro were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Create marketing materials & product inserts to capture customer data for Post Purchase marketing, follow-up, and follow-thru through.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The continual increase of customers to our mailing list & subsequent resales.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Onboarding & customization of our projects with a focus on our strategies & goals. They have continuously met deadlines and have been a great asset to our business.

What was your primary form of communication with Post Purchase Pro?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Insight & experience in our markets. Successful execution of our marketing plan.

Are there any areas for improvement or something Post Purchase Pro could have done differently?

Nothing comes to mind.

RATINGS

5.0

Ecommerce Marketing Email Marketing Marketing Strategy
Less than $10,000
Nov. 2023 - Ongoing

4.0

Quality: 5.0

Schedule: 5.0

Cost: 4.0

Willing to Refer: 5.0

"They have over-delivered on their promises, and the content has been fantastic."

Nov 27, 2023

Executive, E-Commerce Co

Anonymous

eCommerce
Australia
1-10 Employees
Online Review
Verified

An e-commerce company has hired Post Purchase Pro for email marketing. The team has been tasked with growing the client's email list of active buyers to expand product opportunities.

Post Purchase Pro has been delivering quality work on time. Post Purchase Pro's team is responsive to the client's needs and requests. The client also praises the team's commitment to their promises.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am an executive at an ecommerce company

Describe what your company does in a single sentence.

E-commerce

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Post Purchase Pro to accomplish?

Systemize sales funnel
Increase customer list

SOLUTION

How did you find Post Purchase Pro?

Other

Why did you select Post Purchase Pro over others?

Company values aligned

How many teammates from Post Purchase Pro were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Growing an email list of active buyers, expand product opportunities with key strategy

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Still in progress

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All the items have been delivered on time with lots of extras given. Very responsive to my questions and given loads of personal one on one assistance.

What was your primary form of communication with Post Purchase Pro?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

They have over-delivered on their promises, and the content has been fantastic to date.

Are there any areas for improvement or something Post Purchase Pro could have done differently?

Provided different times for the live training

RATINGS

4.0

"The way they have presented the actionable information to be implemented is excellent. Its a pity with time differences I haven't been able to join the live trainings and feel part of the project more."

Digital Strategy Email Marketing Other Digital Marketing
Confidential
Nov. 2023 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"All questions were addressed in a timely manner."

Nov 27, 2023

CEO, E-Commerce Company

Boris Z.

eCommerce
Boston, Massachusetts
1-10 Employees
Online Review
Verified

An e-commerce company has hired Post Purchase Pro for marketing strategy. The client takes care of email marketing, product inserts, and other marketing strategies aimed at increasing sales.

Post Purchase Pro has delivered their work on time and according to the client's requests. Post Purchase Pro's team is responsive to the client's inquiries. The team's knowledge and value for money are their best attributes.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CEO of an e-commerce company

Describe what your company does in a single sentence.

Ecommerce

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Post Purchase Pro to accomplish?

Sales increase
Add new products
Reduce advertising cost

SOLUTION

How did you find Post Purchase Pro?

Referral

Why did you select Post Purchase Pro over others?

Great culture fit
Good value for cost
Company values aligned

How many teammates from Post Purchase Pro were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Email marketing
product inserts
new marketing strategies

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Project in progress

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All training material were delivered on time as promised. All questions were addressed in a timely manner

What was your primary form of communication with Post Purchase Pro?

In-Person Meeting
Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Amount of knowledge and value provided for the money

Are there any areas for improvement or something Post Purchase Pro could have done differently?

RATINGS

5.0

Branding Ecommerce Marketing Email Marketing
Brand strategy
+1
Less than $10,000
Nov. 2023 - Jan. 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They are very knowledgeable, practical, personable, and professional."

Nov 27, 2023

Owner, Play Strong LLC

Steve Shoff

Other industries
Westfield, Massachusetts
1-10 Employees
Online Review
Verified

A sports retail company has hired Post Purchase Pro for branding and marketing. The team provides consultancy to optimize sales and marketing presence.

Post Purchase Pro has successfully created a brand plan for the client's upcoming business year. Post Purchase Pro's team is responsive and punctual. The client also praises the team's knowledge, professionalism, and personable approach.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Owner of Play Strong LLC

Describe what your company does in a single sentence.

Sports retail

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Post Purchase Pro to accomplish?

Brand review
Optimize sales
Optimize marketing

SOLUTION

How did you find Post Purchase Pro?

Online Search

Why did you select Post Purchase Pro over others?

High ratings
Company values aligned

How many teammates from Post Purchase Pro were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Post purchase pro has consulted in brand marketing, sales optimization and ecommercebrand optimization and delivered on all of them.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Strategic plan for 2024

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes

What was your primary form of communication with Post Purchase Pro?

Virtual Meeting

What did you find most impressive or unique about this company?

They are very knowledgeable, practical, personable, and professional in their approach.

Are there any areas for improvement or something Post Purchase Pro could have done differently?

Not at this time

RATINGS

5.0

Email Marketing
$10,000 to $49,999
Sep. 2023 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They are very responsive and proactive."

Oct 17, 2023

President, Cleaning Poducts Company

Anonymous

Other industries
63044 Bridgeton, MO
1-10 Employees
Online Review
Verified

Post Purchase Pro provides email marketing services for a cleaning products company. The team has created collateral materials and developed an email marketing program for the client.

The project is still in progress; however, Post Purchase Pro has exhibited an admirable level of expertise and has been highly responsive and proactive thus far. They've also communicated effectively via virtual meetings. Ultimately, the client is pleased with the ongoing engagement.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the President of a cleaning products company

Describe what your company does in a single sentence.

Marketer of household cleaning products

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Post Purchase Pro to accomplish?

create and manage an email marketing program

SOLUTION

How did you find Post Purchase Pro?

Online Search

Why did you select Post Purchase Pro over others?

High ratings
Pricing fits our budget
Great culture fit
Good value for cost
Referred to me

How many teammates from Post Purchase Pro were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

development of an email marketing program and collateral materials

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Just getting started but very impressed so far

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are very responsive and proactive.

What was your primary form of communication with Post Purchase Pro?

Virtual Meeting

What did you find most impressive or unique about this company?

they are experts as to what works and what doesn't

Are there any areas for improvement or something Post Purchase Pro could have done differently?

RATINGS

5.0

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Post Purchase Pro

Professional Email and Text Marketing

Services

Focus

Industries

Clients

Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

Highly Rated Similar Providers

Reviews

Post Purchase Pro Review Insights

Overall Review Rating

Top Mentions

Review Highlights

High Value for Cost

Responsive Communication

Areas for Improvement in Proactivity

Timely Deliverables

Innovative and Creative Solutions

Effective Email Marketing

Reviews mentioning:

Post Purchase Pro Reviews

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Email Marketing for E-Commerce Company

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Email Marketing for BBQ Tools Retailer

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Email Marketing for Home Decor Company

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Email Marketing for Cleaning Products Company

BACKGROUND