Full-Service Design & Dev for Decentralized Gaming Platform
Featured Review- Branding UX/UI Design Web Development
- Confidential
- Feb. 2024 - Ongoing
- Quality
- 5.0
- Schedule
- 5.0
- Cost
- 5.0
- Willing to Refer
- 5.0
"Their blend of punctuality, open communication, and unwavering dedication has made every deadline feel achievable."
- Information technology
- Dover, Delaware
- 11-50 Employees
- Online Review
- Verified
Phenomenon Studio has developed a decentralized gaming platform's hardware site, two corporate sites, UI/UX suites across four platforms, design systems, brand guidelines, marketing assets, and branded videos.
Phenomenon Studio has generated over 500,000 views on the client's product video, millions of impressions across all publicly shared assets, and over 40,000 new X followers. They've also secured $5 million in funding, gained adoption in over 170 countries, and been featured in leading publications.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Co-Founder and COO of Shaga Labs, Inc.
Describe what your company does in a single sentence.
Shaga replaces data centers with a global mesh of gaming PCs, so AAA games run at near-zero latency on any device.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Phenomenon Studio to accomplish?
- Create a memorable and engaging brand
- Augment our team's design and engineering capabilities
- Craft high-quality product, website, and marketing designs
SOLUTION
How did you find Phenomenon Studio?
- Clutch Site
- dribbble
Why did you select Phenomenon Studio over others?
- High ratings
- Pricing fit our budget
- Great culture fit
- Good value for cost
How many teammates from Phenomenon Studio were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Over the past 14 months, Phenomenon has served as our full‑service design and development partner, covering every stage from strategy to execution across Web, mobile, hardware and brand channels:
- Brand Strategy & Identity
- Logo design, brand colors, typography and comprehensive guidelines
Design system and living style library to ensure consistency
- Logo design, brand colors, typography and comprehensive guidelines
- Digital Product & UX/UI Design
- Award‑winning hardware site (two industry accolades) and two corporate websites
End‑to‑end UI/UX for Windows Node app, Android, iOS and Solana Mobile clients
Interactive prototypes, animations, micro‑interactions and design‑inspired mood boards
- Award‑winning hardware site (two industry accolades) and two corporate websites
- Custom Web & Software Development
- Front‑end and back‑end engineering augmenting our team to ship new features
App‑store assets, global localization support and responsive layouts
- Front‑end and back‑end engineering augmenting our team to ship new features
- Marketing & Promotional Assets
- Countless social‑media graphics, campaign visuals and product update imagery
One‑pagers, investor pitch decks, email templates and Twitch stream branding
Merch concepts and print collateral
- Countless social‑media graphics, campaign visuals and product update imagery
- Multimedia Production
- Branded videos (explainer, demo and testimonial) with original music scores
Animated motion‑graphics and interactive content
- Branded videos (explainer, demo and testimonial) with original music scores
- Collaboration & Strategy
- Product ideation workshops, design critiques and strategic road‑mapping
Rapid iteration cycles with minimal input—always on‑time and on‑budget
- Product ideation workshops, design critiques and strategic road‑mapping
- Key Deliverables Summary
- Two award‑winning websites (hardware & corporate)
- Glob app branding & assets (500K+ users, 170+ countries)
- UI/UX suites across four platforms
- Design system & brand guidelines
- Investor decks, one‑pagers and email campaigns
- Videos with custom animation and scoring
- Augmented software engineering for feature delivery
Phenomenon’s holistic approach and unwavering responsiveness have been instrumental to Shaga’s growth.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Key Measurable Outcomes:
- 500,000+ views on our flagship product video
- Millions of impressions across all publicly shared assets
- 40,000+ new Twitter followers
- Two industry awards for website design excellence
- $5 million in funding secured
- Adoption in 170+ countries within the first 30 days of launch
- Features in top‑tier industry publications
Together, these outcomes demonstrate Phenomenon’s ability to drive meaningful engagement, fuel rapid global adoption, and bolster investor confidence, clear indicators of a high‑impact, long‑term partnership.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
- Reliable Deadlines
- They consistently delivered on time and when a potential delay arose, they flagged it immediately, secured our sign‑off, and kept us fully in the loop.
- Above‑and‑Beyond Commitment
- If we couldn’t shift a deadline, the team willingly stayed late well after hours to hit the milestone. Their sacrifices ensured our critical launches never slipped.
- Transparent Planning
- Setup seats in linear and created multiple touch points during the week meant we always knew exactly where each deliverable stood.
- Rapid, Thoughtful Iteration
- Feedback loops were tight: minor tweaks or major pivots were woven into the next sprint with minimal friction. When they proposed alternatives, they backed them up with clear design or technical rationale.
- Adaptive Resourcing
- As our scope grew (new platforms, expanded feature sets) they scaled up the team seamlessly, adding designers or engineers to maintain velocity.
- Proactive Risk‑Management
- Potential bottlenecks were surfaced early, along with contingency plans that kept us on track.
Their blend of punctuality, open communication, and unwavering dedication has made every deadline feel achievable—and has been instrumental to Shaga’s rapid growth.
What was your primary form of communication with Phenomenon Studio?
- Virtual Meeting
- Email or Messaging App
What did you find most impressive or unique about this company?
- Empathetic Listening
- They consistently sought to understand our feedback, asking clarifying questions, pausing to absorb context, and ensuring every iteration reflected our needs.
- Seamless Team Integration
- From day one, they immersed themselves in Shaga’s processes and culture, participating in sprint planning, design critiques, and stand-ups just like an in-house team. That level of buy-in accelerated our decision-making and broke down “agency vs. client” barriers.
- Unmatched Adaptability
- As a young company that rapidly matured, our priorities shifted constantly. Phenomenon pivoted with us, rebalancing resources, reprioritizing deliverables, and even learning new platforms on the fly (Windows, Android, iOS, Solana Mobile).
- Exceptional Talent Pool
- Every specialist they staffed, UX/UI designers, front-end engineers, motion-graphics artists—brought deep domain expertise and creativity. Their ability to assemble the exact right skill sets for each phase meant we never hit a capability gap.
- Proactive Ownership
- Rather than waiting for briefs, they proposed product ideas, flagged technical risks early, and offered strategic design recommendations. This entrepreneurial mindset turned them into true co-creators of our vision.
- Rather than waiting for briefs, they proposed product ideas, flagged technical risks early, and offered strategic design recommendations. This entrepreneurial mindset turned them into true co-creators of our vision.
They listen deeply, integrate seamlessly, and proactively drive our vision forward—making them an indispensable partner for Shaga. Together, these qualities made Phenomenon feel like an extension of Shaga capable of tackling ambiguity, scaling with our growth, and consistently delivering high-impact work.
Are there any areas for improvement or something Phenomenon Studio could have done differently?
I really had to dig to find even these minor tweaks. Phenomenon already delivers flawlessly. Still, two small ideas to fine-tune our partnership:
- Monthly Relationship Health Check
- Carve out time each month (outside deliverables) to discuss what’s working, any friction points, and proactive tweaks before they grow.
- Western Hemisphere Liaison
- Consider a U.S.- or Mexico-based point person to smooth occasional timezone or cultural nuances—purely “nice to have,” given how well we already collaborate.
- Consider a U.S.- or Mexico-based point person to smooth occasional timezone or cultural nuances—purely “nice to have,” given how well we already collaborate.
We’ve built a culture where Phenomenon feels safe to voice opinions, push back, and co-own solutions and that’s precisely why these are really just fine-tuning suggestions. They already deliver exceptional work, communication, and partnership every single time.
RATINGS
-
Quality
5.0Service & Deliverables
"Phenomenon consistently delivers top-tier work—from award-winning sites to multi-platform UI/UX—exceeding expectations in creativity and execution."
-
Schedule
5.0On time / deadlines
"They've met every deadline, flagged delays early, got our sign-off, and stayed late when needed to ensure we never missed a launch."
-
Cost
5.0Value / within estimates
"The ROI is clear: their strategic design and development have driven half a million video views, millions of impressions, and closed $5M in funding."
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Willing to Refer
5.0NPS
"I’m often asked who we work with—I’ve already referred Phenomenon to startups, investors, and industry colleagues for their work and collaboration.
