Part n Parcel is a Canadian shipping optimization service for e-commerce businesses. Clients save 15–40% on carrier costs with no upfront fees, no monthly charges, and no workflow changes — on a 100% pay-for-performance model where Part n Parcel only gets paid when savings are real.
The core advantage is collective buying power. By pooling the shipping volume of 240+ Canadian e-commerce companies, Part n Parcel unlocks enterprise carrier rates that small businesses cannot access independently, then passes them through as direct carrier accounts — not reseller accounts. Clients own their carrier relationships with full pricing transparency. Most are fully set up and saving within 7–21 days, with average annual savings of $4,000–$12,000.
Unlike shipping apps and platforms that mark up reseller rates and create carrier dependency, Part n Parcel negotiates directly with FedEx, UPS, Purolator, Canpar, Canada Post, and local carriers including FleetOptics and Ecom Logistics — building the optimal carrier mix for each client's routes, package profiles, and volumes. Unlike going direct as a small business, the network's pooled volume unlocks rates previously reserved for large enterprises.
The service includes full setup and automation on the shipping platform of each client's choice — Shopify, WooCommerce, ShipStation, and others — plus custom routing rules, staff training, and ongoing optimization. Part n Parcel serves businesses shipping $10,000+ annually across Canada and cross-border into the United States, with 10+ years of carrier and logistics expertise behind every engagement.
Founded in 2016 by entrepreneurs who experienced Canada's broken small-business shipping system firsthand, Part n Parcel was built to give growing brands the same carrier access and logistics infrastructure previously reserved for large enterprises.
Part n Parcel offers competitive pricing and strong value for cost, with clients noting significant reductions in shipping rates and improved service. They are praised for their responsiveness and tailored solutions, consistently delivering on time and providing effective support.
Clients appreciate that Part n Parcel's company values and culture align well with their own, leading to strong partnerships. This cultural fit is often a deciding factor for clients choosing to work with them.
Effective Cost Reduction in Shipping
Multiple reviews highlight Part n Parcel's ability to significantly reduce shipping costs, offering clients favorable rates through strategic carrier partnerships and rate optimization. Clients across various industries have reported substantial savings, with some noting reductions of over 50%.
High Responsiveness and Customer Support
Clients commend Part n Parcel for their responsiveness and customer support. They are noted for being accessible, addressing client needs promptly, and providing end-to-end support, which enhances client satisfaction.
Comprehensive Integration and Coordination
Part n Parcel excels in integrating clients' existing systems with new logistics solutions, such as ShipStation, ensuring smooth operations. Their ability to coordinate across multiple courier partners enhances the efficiency of clients' fulfillment processes.
No Notable Areas for Improvement
Clients generally express high satisfaction with Part n Parcel, with no significant areas for improvement mentioned. Their performance consistently meets or exceeds client expectations across various projects.
Part n Parcel overhauled a coffee roaster's shipping and logistics processes. The team audited the client's rates, consolidated their carriers, and integrated their existing technology.
Part n Parcel helped the client save 26% on their shipping costs and configured four carrier partners. The team executed the project seamlessly and was in constant contact with the client to avoid disruptions. Moreover, they were proactive in reducing costs and improving service levels.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Productin Manager of Detour Coffee Roasters
Describe what your company does in a single sentence.
Specialty coffee roaster providing freshly roasted coffee to B2B and E-Commerce customers across Canada.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Part n Parcel to accomplish?
Reduce shipping costs
Optimizing shipping & logistics
Onboarding new carriers
SOLUTION
How did you find Part n Parcel?
Direct Outreach
Why did you select Part n Parcel over others?
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned
How many teammates from Part n Parcel were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Shipping & Logistics Overhaul: The goal was to stop the headache of managing multiple shipping services ourselves and unlock better cross-Canada shipping rates and service
Rate Auditing: Digging into what we were currently paying and finding where our current carriers were either too high cost, or too low service.
Carrier Consolidation: Moving us away from juggling many different carrier accounts and reps into one streamlined system.
Integrating with Existing Tech: Ensuring new carriers and rate options work with our existing shipping platform, ShipStation
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Initial analysis identified 11.7% savings. Ongoing optimization found 26% savings. 4 carrier partners configured across ground, express, and same-day tiers. Client calls savings 'impossible to beat' with shipping costs 'in a good place.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The project management and timelime executions have been seamless. Our services were set up very quick and easy, and more importantly, Part n Parcel have been in constant contact regarding carriers to avoid any disruptions and delays that may ever occur. They are incredibly proactive, always looking for new ways to shave down our costs or improve our service levels without us even having to ask. Everything has been delivered right on schedule and the outcomes have exceeded what we expected.
What was your primary form of communication with Part n Parcel?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
I am constantly impressed by Part n Parcel.
Cost reductions have been astounding
High knowledge of the industry
Constant innovation, suggesting new carriers, rates, services
Ongoing relationship, regular contact, not a "set it and forget it" company
Excellent grasp of our business's needs
Are there any areas for improvement or something Part n Parcel could have done differently?
I just wish I had started working with them sooner.
RATINGS
5.0
"Excellent"
Quality
5.0
Service & Deliverables
"100% deliverables"
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
"Reduced shipping costs"
Willing to Refer
5.0
NPS
"I want to recommend Part n Parcel to every business that ships anything!! You will see excellent outcomes while working with an incredible team.
Fulfillment & Logistics Services for Food Manufacturing Co
"What we found most impressive about Part N Parcel is their combination of hands-on support and technical expertise."
Mar 30, 2026
General Manager, Food Manufacturer
Anonymous
Verified
Food & Beverage
Canada
11-50 Employees
Online Review
Verified
Part n Parcel provides shipping and logistics for a food manufacturing company. The team manages relationships with courier service providers, integrates with ShipStation, and optimizes fulfillment processes.
Part n Parcel has streamlined the client's fulfillment process, reducing manual data entry and order processing time by 30%-50%. The team has improved shipping accuracy, reduced costs by over 50%, and enhanced the client's logistics infrastructure. They are reliable, professional, and responsive.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the General Manager of a food & beverage company
Describe what your company does in a single sentence.
We are a food manufacturer.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Part n Parcel to accomplish?
Build a national multi-carrier shipping program for a BC-based sourdough bread and pasta company. Our company needed carrier partnerships, rate optimization, and ongoing logistics management to ship from rural British Columbia to retail and direct customers across Canada
SOLUTION
How did you find Part n Parcel?
Referral
Why did you select Part n Parcel over others?
High ratings
Great culture fit
Referred to me
Company values aligned
How many teammates from Part n Parcel were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Part n Parcel provides comprehensive shipping and logistics support as part of our operational workflow. The scope of work includes onboarding and managing relationships with multiple courier service providers, integrating our e-commerce platform with ShipStation, and maintaining a streamlined fulfillment process.
Key deliverables include:
Setup and management of courier accounts Integration of our e-commerce platform with ShipStation Configuration of shipping workflows and automation Ongoing logistics coordination and support Optimization of fulfillment processes for efficiency and accuracy
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The project resulted in several measurable improvements that demonstrate clear progress and success. Integration with ShipStation and multiple courier services significantly streamlined our fulfillment process, reducing manual data entry and order processing time by an estimated 30–50%.
Shipping accuracy improved through automation and standardized workflows, leading to fewer fulfillment errors and customer service issues. Access to multiple courier options enabled cost optimization, reducing average shipping costs per order while improving delivery time consistency. Ground shipping costs were reduced by over 50%
Additionally, the enhanced logistics infrastructure allowed us to scale operations more efficiently, increasing order capacity without a proportional increase in staffing. Overall, these outcomes contributed to faster order turnaround times, improved customer satisfaction, and stronger operational efficiency.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Part N Parcel has consistently demonstrated strong project management throughout our partnership. They are reliable and professional, and have consistently delivered on time. Their team is highly responsive, addressing questions and resolving issues quickly and efficiently whenever they arise.
Communication is always smooth and collaborative, making it easy to connect with their team. We feel confident reaching out to them for any shipping or logistics-related needs, knowing they will either have the answer or promptly find a solution. Their proactive approach and commitment to support have made them a dependable and valued partner.
What was your primary form of communication with Part n Parcel?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
What we found most impressive about Part N Parcel is their combination of hands-on support and technical expertise. They don’t just provide standard shipping services—they take the time to understand our business and actively help improve our logistics processes.
Their responsiveness and willingness to troubleshoot issues quickly sets them apart, as does their ability to integrate systems like ShipStation and coordinate across multiple courier partners. This level of service, along with their proactive approach and reliability, makes them a unique and highly valuable partner.
Are there any areas for improvement or something Part n Parcel could have done differently?
At this time, we have not identified any areas for improvement. Part N Parcel has consistently met and exceeded our expectations across all aspects of their service. Their responsiveness, professionalism, and ability to deliver effective solutions have made our experience highly positive, and we are very satisfied with the partnership.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Logistics Services for Coffee Company
Logistics & Supply Chain Consulting
Confidential
Jan. 2025 - Apr. 2026
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They were very responsive."
Apr 12, 2026
President, Coffee Company
Anonymous
Verified
Food & Beverage
Canada
1-10 Employees
Online Review
Verified
Part n Parcel provided logistics services for a coffee company. The team was tasked with providing access to couriers at favorable prices.
Part n Parcel successfully helped the client reduce shipping costs. The team was highly very responsive throughout the process and consistently delivered work on time. The partners communicated via email and messaging apps.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the President of a food & beverage company
Describe what your company does in a single sentence.
Roast and sell Bird Friendly Coffee
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Part n Parcel to accomplish?
Deliver shopments accross Canada
SOLUTION
How did you find Part n Parcel?
Referral
Why did you select Part n Parcel over others?
Referred to me
How many teammates from Part n Parcel were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
provide access to couriers at favourable prices
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
reduced shipping costs
Describe their project management. Did they deliver items on time? How did they respond to your needs?
delivered on time
What was your primary form of communication with Part n Parcel?
Email or Messaging App
What did you find most impressive or unique about this company?
They were very responsive.
Are there any areas for improvement or something Part n Parcel could have done differently?
no
RATINGS
5.0
"an excellent addition to our team"
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Logistics & Supply Chain Consulting for E-Commerce Retailer
Logistics & Supply Chain Consulting
Confidential
Jan. 2023 - Apr. 2026
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We are happy with their overall performance."
Apr 10, 2026
COO, E-Commerce Retailer
Anthony Massari
Verified
eCommerce
Montreal, Quebec
1-10 Employees
Online Review
Verified
Part n Parcel provided shipping services for an e-commerce retailer. The team offered competitive shipping solutions, provided integration assistance, and delivered customer support.
Part n Parcel helped the client achieve faster shipping and provided accessible end-to-end support. The team delivered work on time and was responsive to the client's needs. The client was impressed with the solutions they provided and their support in helping them become operational quickly.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the COO of EyeDropShop
Describe what your company does in a single sentence.
EyeDropShop provides high quality eye care products to customers across Canada
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Part n Parcel to accomplish?
Competitive shipping rates
Fast Shipping service
Customer support if we have shipping issues
SOLUTION
How did you find Part n Parcel?
Referral
Why did you select Part n Parcel over others?
Good value for cost
Customer support
How many teammates from Part n Parcel were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
We need a company that offered competitive shipping solutions that was not Canada Post or Purolator. They asl need to provide integration assisstnace and customer service
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Lower faster shipping. End to end support that is easily accessable
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes, we never had any delays with them
What was your primary form of communication with Part n Parcel?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The solutions they provided and their support to get customers operational in a short timeframe
Are there any areas for improvement or something Part n Parcel could have done differently?
We are happy with their overall performance
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"Have already Referred
Logistics Consulting & Negotiating for Food Manufacturing Co
Logistics & Supply Chain Consulting
Confidential
Aug. 2024 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We're impressed by how much they care."
Apr 4, 2026
Founder, Dreamcrust
Don Hazan
Verified
Food & Beverage
Toronto, Ontario
11-50 Employees
Online Review
Verified
Part n Parcel negotiates with carriers to secure the best prices for a food manufacturing company's shipping needs. The team is responsible for the entire carrier selection, booking, and portal setup process.
Thanks to Part n Parcel's efforts, the client has seen their product margins increase from 30% to 45%-50%, as well as their monthly sales grow from $8,000 to between $30,000 and $50,000. Moreover, Part n Parcel delivers on time and is highly invested in the success of the client's business.
BACKGROUND
Introduce your business and what you do there.
I’m the founder of Dreamcrust, a food manufacturing company. We manufacture and sell keto-friendly, seed oil-free frozen pizzas high in protein and fiber. We offer both wholesale and direct-to-consumer online orders.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Part n Parcel?
We needed better rates and partners for shipping frozen food for same-day delivery.
SOLUTION
What was the scope of their involvement?
Part n Parcel reaches out to all available carriers to negotiate the best prices for our needs. The team handles the entire carrier selection, booking, and portal setup process.
What is the team composition?
We work with 2–5 teammates from Part n Parcel.
How did you come to work with Part n Parcel?
Someone referred Part n Parcel to us. We chose them because their pricing fit our budget, they were a great culture fit, and their company values aligned with ours.
What is the status of this engagement?
We started working with them in August 2024, and the engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We’ve gotten more margin on our products as the rates have gotten better. Our margins have gone from 30% up to 45%–50% today. Since our shipping rates have gotten better, we’ve been able to offer better bundles and pricing to customers, so we’ve seen an increase in volume. In the first month, we started at $8,000 in sales. Now, we do between $30,000–$50,000 a month.
How did Part n Parcel perform from a project management standpoint?
They always deliver on time. We communicate via virtual meetings, emails, and messaging apps.
What did you find most impressive about them?
We’re impressed by how much they care. It’s as if they’re part of our business and want to succeed with us.
Are there any areas they could improve?
No, they truly work at the highest level of output.
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