Part n Parcel is a Canadian shipping optimization service for e-commerce businesses. Clients save 15–40% on carrier costs with no upfront fees, no monthly charges, and no workflow changes — on a 100% pay-for-performance model where Part n Parcel only gets paid when savings are real.
The core advantage is collective buying power. By pooling the shipping volume of 240+ Canadian e-commerce companies, Part n Parcel unlocks enterprise carrier rates that small businesses cannot access independently, then passes them through as direct carrier accounts — not reseller accounts. Clients own their carrier relationships with full pricing transparency. Most are fully set up and saving within 7–21 days, with average annual savings of $4,000–$12,000.
Unlike shipping apps and platforms that mark up reseller rates and create carrier dependency, Part n Parcel negotiates directly with FedEx, UPS, Purolator, Canpar, Canada Post, and local carriers including FleetOptics and Ecom Logistics — building the optimal carrier mix for each client's routes, package profiles, and volumes. Unlike going direct as a small business, the network's pooled volume unlocks rates previously reserved for large enterprises.
The service includes full setup and automation on the shipping platform of each client's choice — Shopify, WooCommerce, ShipStation, and others — plus custom routing rules, staff training, and ongoing optimization. Part n Parcel serves businesses shipping $10,000+ annually across Canada and cross-border into the United States, with 10+ years of carrier and logistics expertise behind every engagement.
Founded in 2016 by entrepreneurs who experienced Canada's broken small-business shipping system firsthand, Part n Parcel was built to give growing brands the same carrier access and logistics infrastructure previously reserved for large enterprises.
Min project size
Undisclosed
Hourly rate
Undisclosed
Employees
2 - 9
Locations
Toronto, Canada
Year founded
Founded 2016
1 Locations
Toronto , Canada
No have been added yet...
Pricing Snapshot
Min. project size
Undisclosed
Avg. hourly rate
Undisclosed
Rating for cost
5
/5
What Clients Have Said
Part n Parcel is noted for providing good value for cost, with clients highlighting significant shipping cost reductions (up to 50%) and efficient project management. They align pricing with client budgets, offering tailored logistics solutions without compromising service quality.
Part n Parcel overhauled a coffee roaster's shipping and logistics processes. The team audited the client's rates, consolidated their carriers, and integrated their existing technology.
Part n Parcel helped the client save 26% on their shipping costs and configured four carrier partners. The team executed the project seamlessly and was in constant contact with the client to avoid disruptions. Moreover, they were proactive in reducing costs and improving service levels.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Productin Manager of Detour Coffee Roasters
Describe what your company does in a single sentence.
Specialty coffee roaster providing freshly roasted coffee to B2B and E-Commerce customers across Canada.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Part n Parcel to accomplish?
Reduce shipping costs
Optimizing shipping & logistics
Onboarding new carriers
SOLUTION
How did you find Part n Parcel?
Direct Outreach
Why did you select Part n Parcel over others?
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned
How many teammates from Part n Parcel were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Shipping & Logistics Overhaul: The goal was to stop the headache of managing multiple shipping services ourselves and unlock better cross-Canada shipping rates and service
Rate Auditing: Digging into what we were currently paying and finding where our current carriers were either too high cost, or too low service.
Carrier Consolidation: Moving us away from juggling many different carrier accounts and reps into one streamlined system.
Integrating with Existing Tech: Ensuring new carriers and rate options work with our existing shipping platform, ShipStation
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Initial analysis identified 11.7% savings. Ongoing optimization found 26% savings. 4 carrier partners configured across ground, express, and same-day tiers. Client calls savings 'impossible to beat' with shipping costs 'in a good place.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The project management and timelime executions have been seamless. Our services were set up very quick and easy, and more importantly, Part n Parcel have been in constant contact regarding carriers to avoid any disruptions and delays that may ever occur. They are incredibly proactive, always looking for new ways to shave down our costs or improve our service levels without us even having to ask. Everything has been delivered right on schedule and the outcomes have exceeded what we expected.
What was your primary form of communication with Part n Parcel?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
I am constantly impressed by Part n Parcel.
Cost reductions have been astounding
High knowledge of the industry
Constant innovation, suggesting new carriers, rates, services
Ongoing relationship, regular contact, not a "set it and forget it" company
Excellent grasp of our business's needs
Are there any areas for improvement or something Part n Parcel could have done differently?
I just wish I had started working with them sooner.
RATINGS
5.0
"Excellent"
Quality
5.0
Service & Deliverables
"100% deliverables"
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
"Reduced shipping costs"
Willing to Refer
5.0
NPS
"I want to recommend Part n Parcel to every business that ships anything!! You will see excellent outcomes while working with an incredible team.
Fulfillment & Logistics Services for Food Manufacturing Co
"What we found most impressive about Part N Parcel is their combination of hands-on support and technical expertise."
Mar 30, 2026
General Manager, Food Manufacturer
Anonymous
Verified
Food & Beverage
Canada
11-50 Employees
Online Review
Verified
Part n Parcel provides shipping and logistics for a food manufacturing company. The team manages relationships with courier service providers, integrates with ShipStation, and optimizes fulfillment processes.
Part n Parcel has streamlined the client's fulfillment process, reducing manual data entry and order processing time by 30%-50%. The team has improved shipping accuracy, reduced costs by over 50%, and enhanced the client's logistics infrastructure. They are reliable, professional, and responsive.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the General Manager of a food & beverage company
Describe what your company does in a single sentence.
We are a food manufacturer.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Part n Parcel to accomplish?
Build a national multi-carrier shipping program for a BC-based sourdough bread and pasta company. Our company needed carrier partnerships, rate optimization, and ongoing logistics management to ship from rural British Columbia to retail and direct customers across Canada
SOLUTION
How did you find Part n Parcel?
Referral
Why did you select Part n Parcel over others?
High ratings
Great culture fit
Referred to me
Company values aligned
How many teammates from Part n Parcel were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Part n Parcel provides comprehensive shipping and logistics support as part of our operational workflow. The scope of work includes onboarding and managing relationships with multiple courier service providers, integrating our e-commerce platform with ShipStation, and maintaining a streamlined fulfillment process.
Key deliverables include:
Setup and management of courier accounts Integration of our e-commerce platform with ShipStation Configuration of shipping workflows and automation Ongoing logistics coordination and support Optimization of fulfillment processes for efficiency and accuracy
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The project resulted in several measurable improvements that demonstrate clear progress and success. Integration with ShipStation and multiple courier services significantly streamlined our fulfillment process, reducing manual data entry and order processing time by an estimated 30–50%.
Shipping accuracy improved through automation and standardized workflows, leading to fewer fulfillment errors and customer service issues. Access to multiple courier options enabled cost optimization, reducing average shipping costs per order while improving delivery time consistency. Ground shipping costs were reduced by over 50%
Additionally, the enhanced logistics infrastructure allowed us to scale operations more efficiently, increasing order capacity without a proportional increase in staffing. Overall, these outcomes contributed to faster order turnaround times, improved customer satisfaction, and stronger operational efficiency.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Part N Parcel has consistently demonstrated strong project management throughout our partnership. They are reliable and professional, and have consistently delivered on time. Their team is highly responsive, addressing questions and resolving issues quickly and efficiently whenever they arise.
Communication is always smooth and collaborative, making it easy to connect with their team. We feel confident reaching out to them for any shipping or logistics-related needs, knowing they will either have the answer or promptly find a solution. Their proactive approach and commitment to support have made them a dependable and valued partner.
What was your primary form of communication with Part n Parcel?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
What we found most impressive about Part N Parcel is their combination of hands-on support and technical expertise. They don’t just provide standard shipping services—they take the time to understand our business and actively help improve our logistics processes.
Their responsiveness and willingness to troubleshoot issues quickly sets them apart, as does their ability to integrate systems like ShipStation and coordinate across multiple courier partners. This level of service, along with their proactive approach and reliability, makes them a unique and highly valuable partner.
Are there any areas for improvement or something Part n Parcel could have done differently?
At this time, we have not identified any areas for improvement. Part N Parcel has consistently met and exceeded our expectations across all aspects of their service. Their responsiveness, professionalism, and ability to deliver effective solutions have made our experience highly positive, and we are very satisfied with the partnership.
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