Palette69

BACKGROUND

Introduce your business and what you do there.

I'm the founder of Optima Europe; we’re located in the UK.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Palette69?

We wanted to update our website.

SOLUTION

What was the scope of their involvement?

Palette69 helped us with our website's UX/UI design and development. Initially, we provided them with our expectations, and they advised us on what would work best, trends, better flow, and more. They built the site on WordPress.

What is the team composition?

We worked with two team members: a project manager and a developer.

How did you come to work with Palette69?

Someone recommended them to me.

How much have you invested with them?

We spent less than $10,000.

What is the status of this engagement?

We started the project in October 2021 and finished in November 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The website looks modern and professional, and we’ve received good feedback from people who have visited it. Also, it’s mobile-friendly, and we’ve gotten more engagement directly through the site, which translates to more leads.

How did Palette69 perform from a project management standpoint?

They were great with project management. We had regular update calls with the project manager; he always responded to our questions. Moreover, they updated us on what was happening, if there were any challenges or if we needed to brainstorm.

We typically communicated through email and Skype.

What did you find most impressive about them?

Their speed, knowledge, and good value for money were outstanding. Overall, they were transparent and upfront.

Are there any areas they could improve?

No, there weren’t any areas to improve.

Any advice for potential customers?

I’d recommend them.

UPDATED REVIEW

This review was published on February 6th, 2021.

Krzysztof Harazinski
Director & Founder, Optima Europe
Other Industry
1-10 Employees
London, United Kingdom
Confidential
Less than $10,000
Sep 2015 - Nov 2015

Project summary

A recruitment company hired Palette69 to produce an explainer video. After initial creative brainstorming, the team came up with 2 final videos that were 78 seconds and 50 seconds in length, respectively.

Feedback summary

The videos garnered positive feedback from its viewers and even gained Palette69 a referral. The team exhibited openness and patience throughout the project. They communicated thoroughly with the client and were receptive to all ideas and input.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and director of Optima Europe which is a recruitment company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Palette69?

The challenge we were facing was market positioning. We wanted to have a bit more exposure to our prospects, so we hired Palette69.

SOLUTION

What was the scope of their involvement?

We asked Palette69 to do an animated video explainer for our business. They provided the video file for us to upload on our website, social media pages, and YouTube channel.

We had a discovery call where Palette69 helped me formulate ideas. We did a lot of brainstorming online and built storyboards together. They handled the designs, color scheme, and all other creative aspects, and presented these to us.

We talked about a 60-second length initially, but the final video was 78 seconds long. They did a second animated video for us, which was a 50-second long summary of our first five years as a business.

What is the team composition?

There were 3–4 people from Palette69 involved, including a project lead, a designer, and someone on the commercial side of things.

How did you come to work with Palette69?

I found them through a contact.

What is the status of this engagement?

The first video was done between September–November 2015.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We received excellent feedback from our clients and network. We ended up referring them to a financial company because they liked the video Palette69 did for us.

How did Palette69 perform from a project management standpoint?

We had email exchanges and frequent video calls to build the concept together. We also had Skype calls at that time. They were patient and very open. There were no issues. 

What did you find most impressive about them?

They’re very committed and they deliver what they had promised.

Are there any areas they could improve?

Anyone can improve on creativity, building storyboards, and building the explainer concept.

Do you have any advice for potential customers?

Clients should be clear on their expectations.

RATINGS

Overall rating: 5

Quality: 4.5

Cost: 5

Schedule: 5

Willing to refer: 5

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder of Converse HR, a recruitment services company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Palette69?

We were creating a job portal with an applicant tracking system and required a UI/UX specialist.

SOLUTION

What was the scope of their involvement?

Palette69 is doing UI/UX design for us. We started by having initial meetings to sketch the user journey. Consequently, we went through a couple of mock-ups and feedback sessions, and after that, they started implementing everything on the product.

What is the team composition?

We’re working with 3–4 members of their team, including a creative director, a head of operations, and a couple of UI/UX designers.

How did you come to work with Palette69?

Someone referred them to us through a networking channel.

How much money have you invested in this partnership?

We’ve spent $40,000–$50,000 with them so far.

What is the status of this engagement?

We started working together in April 2020, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our end users have well-received Palette69's work, which is a good result for us and meets our expectations.

How did Palette69 perform from a project management standpoint?

They've adapted to the project challenges, like the budget. In addition, their team has delivered on time and led a responsive communication process.

Regarding tools, we use Zoom.

What did you find most impressive about them?

Thanks to their work, I can now understand the difference between UI and UX and their vital importance in deciding a software project's fate.

Are there any areas they could improve?

I don't think there's anything they can improve on — they're the best in their industry.

Do you have any advice for potential customers?

Be open about your ideas and discuss them with Palette69's team so they can understand your vision.

BACKGROUND

Introduce your business and what you do there
 

I am a production systems lead at a life sciences company.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with Palette69?

We were looking to visually document what we do in our factories so that any person joining our organization in any corner of the world could be introduced to the company and what it is that we do in our factories in India. They have prepared a series of videos and conducted several photoshoots to deliver materials that we would use as a part of our transformation process in conjunction with another document and final report that they delivered.

SOLUTION

What was the scope of their involvement?

First, we introduced them to our plants to show them what exactly we were aiming to capture while acquainting them with our processes and machinery. After that, we introduced them to our team leads. From there, they've filmed videos, conducted photoshoots, and prepared documents.

What was the team composition?

Six members of their team have been involved with the filming process, and three or four other members of their team have helped create the documents. We've even worked directly with the founders of the company.

How did you come to work with Palette69?

As an organization, we have experience working with many service providers on projects similar to this one. However, for this particular project, we were looking for a company that was cost-effective and had experience relevant to the specificities of this engagement. We didn't find that among the other companies we had previously worked with.

A contact put me in touch with Palette69. They met all of the requirements we had in mind, provided us with great ideas of their own, and met our budget needs. We decided that they were the best choice for us.

How much have you invested in them?

We've spent between $20,000–$25,000 with them.

What is the status of this engagement?

We've worked together since August 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They're great. If I had to rate them from 1 to 10, I would give them an 11.

How did Palette69 perform from a project management standpoint?

Their team has done very well. They're very clear about their milestones and check in with us regularly for coordination purposes. They're also flexible with our schedules and needs but have made sure that we stay on top of all deliveries. We are a very busy organization so they've taken it upon themselves to keep us updated and to ask us for our feedback to close all milestones and deliveries. We communicate mostly via phone calls, emails, and Whatsapp.

What did you find most impressive about them?

They've really become a partner to us rather than just a service provider. They're clearly invested in the success of our projects together. They keep everything simple and are committed to ensuring our work is successful.

Are there any areas they could improve?

It’d be great if they could offer a kind of package of all services they provide. At first, we were not sure of all the services they cover. They ended up covering a lot more than we expected, so I'm sure it would benefit their business to represent all they can do from early on in engagements.

Do you have any advice for potential customers?

Work with them.

BACKGROUND

Please describe your company and your position there.

I am the Managing Director of a company who provides Automation Services to Steel, Aluminium and Power manufacturers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Palette69 , and what were your goals?

For branding and creation of Logo

SOLUTION

How did you select this vendor?

After thoroughly surveying their work online. I really appreciated their content available online and then later shared personally and chose them to work with.

Describe the scope of their work in detail, including any steps and the final deliverables.

They first held multiple meetings to understand what services we offer as a company and then invested their time to create our Logo. They also suggested multiple ways to market our products.

How many people from the vendor's team worked with you, and what were their positions?

4 people worked with us and their positions were 1) Creative director 2) Graphic designer 3) Producers (2)

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The Logo and branding is being appreciated by one and all. It's the Logo that is attracting our customers

Describe their project management style, including communication tools and timeliness.

They work very hard and had completed the work before the date they had committed

What did you find most impressive or unique about this company?

The way they handle any client and their enthusiasm to understand what exactly their client wants. They were pitch perfect.

Are there any areas for improvement or something they could have done differently?

None

BACKGROUND

Please describe your company and your position there.

I am the CEO of the civil society organization, which aims to empower everyone everywhere - and especially youth - to take meaningful and regarding climate action

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Palette69 ?

For our initiative DigitalArt4Climate https://digitalart4climate.space/ we organized a designathon and Palette69 team helped as mentors to participants and evaluatiors of submissions

SOLUTION

How did you select this vendor?

word of mouth from a previous business partner of Palette69

Describe the project in detail and walk through the stages of the project.

their team helped to plan the designathon, participated in preparatory calls, communicated in the Telegram group and guided participants from aroudn teh world to deliver good outcomes

How many resources from the vendor's team worked with you, and what were their positions?

3 team members from the UX/UI department

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We were very satisfied with the outcomes of the deisgnathon and are planning to utilize some of the UX/UI solutions that have been developed for our DigitalArt4Climate platform and app, which are work in progress

How effective was the workflow between your team and theirs?

very effective

What did you find most impressive or unique about this company?

They were committed to helping deliver good results in a global team effort

Are there any areas for improvement or something they could have done differently?

N.A.