Outsmart Labs Review Insights

Overall Review Rating

5.0

Quality 5.0
Schedule 5.0
Cost 4.8
Willing to Refer 5.0

Top Mentions

Review Highlights

Successful Long-Term Partnerships

Outsmart Labs has established long-term relationships with many clients, who continue to rely on their expertise for ongoing marketing support and business growth.
High Client Satisfaction

Clients express high satisfaction with Outsmart Labs' services, citing their expertise, creativity, and ability to deliver impressive results. Many clients have seen significant business growth and positive ROI from their campaigns.
Successful Campaign Outcomes

Many clients report significant improvements in key metrics, such as increased leads, sales, and online presence, thanks to Outsmart Labs' strategic marketing efforts.
Innovative and Creative Solutions

Outsmart Labs is recognized for their creative approach to marketing challenges, providing fresh ideas and strategies that help clients stand out in their respective markets.
Exceptional Project Management

Outsmart Labs consistently meets or exceeds deadlines, providing timely communication and project management. Clients report seamless workflows and effective collaboration, contributing to successful project outcomes.
Room for Improvement in Market Research

One client suggested that Outsmart Labs could enhance their services by conducting more comprehensive market research at the beginning of projects to better understand the competitive landscape.

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Outsmart Labs Reviews

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Social Media Marketing
$50,000 to $199,999
June 2022 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The knowledge of the team, support network, accessibility, and creativity were all amazing."

Dec 29, 2022

Director of Sales & Marketing, Mayfair House Hotel & Garden

Sinan Bozkurt

Hospitality & leisure
Coconut Grove, Florida
51-200 Employees
Online Review
Verified

Outsmart Labs was hired by an independent hotel to manage their social media channels. They were tasked with managing the client's organic and paid channels, creating content, and more.

The client was very satisfied with the final product. Outsmart Labs was able to create and set up the accounts from scratch to help build the client's community further. Their communication structure features daily emails, weekly calls, and monthly progress sports.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Director of Sales & Marketing in an independent hotel

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Outsmart Labs?

Managing social media channels of the hotel, organic and paid social

SOLUTION

How did you select this vendor and what were the deciding factors?

Recommended by a stakeholder, their professionalism and understanding/managing our expectations were the key deciding factors

Describe the project in detail and walk through the stages of the project.

Pitch / Signing up / Setting up the accounts / Strategy / Monthly content calendar / content creation

How many resources from the vendor's team worked with you, and what were their positions?

Almost a team of 10, from creative to influencer marketing

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Setting up the accounts from scratch to build our community.. lead gen campaigns are not yet tracked due to technicality on our side.

How effective was the workflow between your team and theirs?

Weekly calls, monthly reports, daily emails or calls when needed

What did you find most impressive or unique about this company?

The knowledge of the team, support network, accessibility, and creativity are all amazing.

Are there any areas for improvement or something they could have done differently?

RATINGS

5.0

Other Digital Marketing
Less than $10,000
Jan. - Mar. 2022

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They were flexible, quick, and had no drama."

Dec 28, 2022

Executive, Striking Point Kitchen

Anonymous

Other industries
Miami, Florida
11-50 Employees
Online Review

Outsmart Labs provided digital marketing services to a restaurant. They designed the client's website, launched a social media marketing campaign, and created content.

Thanks to Outsmart Labs, the client's social media accounts were up and running. The client was very satisfied with the deliverables and impressed with the partnership. The service provider's team was efficient, professional, and communicative via phone calls.

Other Digital Marketing Pay Per Click Search Engine Optimization Social Media Marketing
Less than $10,000
Jan. 2021 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They make a big effort to understand and accommodate our very specific niche."

Dec 19, 2022

CEO, Grocery Delivery Startup

Anonymous

Other industries
Manhattan, New York
1-10 Employees
Online Review
Verified

Outsmart Labs develops a digital marketing campaign for a grocery delivery startup. They execute Google Ads campaigns, email marketing campaigns on Mailchimp and Klaviyo, and paid SMM on Facebook and Instagram.

Outsmart Labs' email marketing campaigns have been successful with high open rates. They've also helped the client achieve a good ROI from their Facebook ad spend. Moreover, the vendor's new creative team impresses the client with their responsiveness and clever assets for Facebook.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm the CEO of a grocery delivery startup.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Outsmart Labs, and what were your goals?

We are doing email campaigns and digital marketing to promote our new brand & acquire customers.

SOLUTION

How did you select this vendor and what were the deciding factors?

OSL was recommended by a friend of a friend. We spoke to David and his team about our project and they were enthusiastic about learning about the specifics of & working with our niche brand.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

Ongoing mailchimp, then klayvio, campaigns 3x weekly
Email onboarding journey
Paid social (FB/Insta)
Organic social (Insta)
Google ads

How many resources from the vendor's team worked with you, and what were their positions?

We have worked with:

the CEO
a project manager
an email person
a paid social team of 2
an organic social person
a google ads person

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The email campaigns have been very successful with high open rates. We have also seen a good ROI from FB ad spend. They have a new creative team which has been great including making some very clever assets for FB.

How effective was the workflow between your team and theirs?

We meet weekly on zoom and the team is very responsive.

What did you find most impressive or unique about this company?

They make a big effort to understand and accommodate our very specific niche.

Are there any areas for improvement or something they could have done differently?

We are learning together!

RATINGS

5.0

Video Production
$10,000 to $49,999
July 2022 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"This company is very creative!"

Dec 19, 2022

Owner, Clothing Brand

Valentina Arenas

Retail
Miami, Florida
1-10 Employees
Online Review

Outsmart Labs provides video production services for a clothing brand. They have managed the design and production process of promotional videos.

Outsmart Labs has delivered the promised deliverables, and the client is delighted with the partnership. They have communicated frequently and responded promptly, ensuring an effective workflow. Their sheer creativity is a hallmark of their work.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Owner of Clothing Brand

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Outsmart Labs, and what were your goals?

Outsmart Labs helps me plan and execute creative videography and photoshoots for my brand campaigns.

SOLUTION

How did you select this vendor and what were the deciding factors?

I chose Outsmart Labs because based off their previous work they have shown that they are a very creative team, which is what I was looking for my brand campaigns.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

First I sat with the team to explain my vision, during this stage they helped me brainstorm about the possible ideas and how to make my vision come to life. They also helped me find models and a set that would match our vision, and finally the day of the shoot they were very organized and results came quick and amazing.

Who did you work with and what was the feedback process like?

I worked with David, Mariana and Kevin. They process went smooth and easy, the team was very receptive to any changes I wanted and got back to me as soon as possible.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

This project can be seen on all our social media platforms.

Describe their project management style, including communication tools and timeliness.

The project manager communicated with me quickly via email and in some cases via phone/zoom when it was necessary.

What did you find most impressive or unique about this company?

This company is very creative! love it

Are there any areas for improvement or something they could have done differently?

n/a

RATINGS

5.0

Social Media Marketing
$50,000 to $199,999
Mar. 2022 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They are very easy to work with."

Dec 13, 2022

Sales & Marketing, Syrup Warehouse & Distributor

Anonymous

Other industries
New York City, New York
1-10 Employees
Online Review
Verified

Outsmart Labs provides social media marketing for a syrup warehouse and distributor. They primarily handle the TikTok account, focusing on strategy, content creation, community management, and paid media.

Thanks to Outsmart Labs, the company's TikTok account has been successfully launched. The team touches base through video calls once every two weeks. Furthermore, they are easy to work with.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

VP Sales & Marketing Premium flavored syrup for Coffee shops and Bar

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Outsmart Labs, and what were your goals?

Social media for the US subsidiary

SOLUTION

How did you select this vendor and what were the deciding factors?

Outsmart labs understood our goals and positioning and had the most relevant proposal.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

Tik Tok account: strategy, content creation, community management, paid media

How many resources from the vendor's team worked with you, and what were their positions?

8 to 10: account manager, content creations, paid media ...

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

very successful launch of the Tik Tok account

How effective was the workflow between your team and theirs?

Video Call every other week

What did you find most impressive or unique about this company?

They are very easy to work with.

Are there any areas for improvement or something they could have done differently?

RATINGS

5.0

Other Digital Marketing
$10,000 to $49,999
Jan. 2022 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their willingness to learn about our business and help imagine it is impressive."

Dec 13, 2022

Partner, Neurospa Therapy Centers

Steve Caddick

Other industries
Tampa, Florida
11-50 Employees
Online Review
Verified

Outsmart Labs has provided digital marketing services to a mental health company. They have designed the site, launched an SEO and Google Ads campaign, and managed the client's social media accounts.

Thanks to Outsmart Labs, the client's business has grown from one clinic to seven. The client is very satisfied with the deliverables and impressed with the partnership. The service provider's team is experienced, creative, and communicative via weekly calls.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am a partner in a 7 location vertically integrated mental health company in Tampa, FL

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Outsmart Labs?

Lead Generation, web design and SEO

SOLUTION

How did you select this vendor and what were the deciding factors?

We started with a referral from a friend. That quickly turned into a professional and successful relationship

Describe the project in detail and walk through the stages of the project.

Full service, web design, to SEO, Google ad words, social media, blogs, etc...

How many resources from the vendor's team worked with you, and what were their positions?

All of the above - full spectrum ad agency

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

This has helped our business grow from 1 to 7 clinics leveraging economy of scale in marketing. This has helped us achieve the recognition online that brings in a significant of traffic to our business.

How effective was the workflow between your team and theirs?

Very good, we have a once a week call for 4 years now that is very effective

What did you find most impressive or unique about this company?

Expertise and imagination. Their willingness to learn about our business and help imagine it is impressive. online in other ways attractive to the end user.

Are there any areas for improvement or something they could have done differently?

RATINGS

5.0

"Thanks"

Video Production
$50,000 to $199,999
July - Dec. 2022

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They are very energetic, with a lot of great ideas."

Dec 6, 2022

Manager, Marketing Agency

Anonymous

Other industries
New York City, New York
201-500 Employees
Online Review

Outsmart Labs produced videos for a marketing agency. They conducted a discovery session, created storyboards, and filmed everything in the studio.

Outsmart Labs delivered high-quality videos that helped elevate the client's brand. The client was very satisfied with the deliverables and impressed with the partnership. The service provider's team was creative, experienced, and communicative.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am a marketing consultant representing different clients in the food & beverage industry

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Outsmart Labs, and what were your goals?

I was looking to create extremely engaging product video assets

SOLUTION

How did you select this vendor and what were the deciding factors?

I knew them from before as they had done a fantastic job with one of my friend and I saw their entire portfolio of content and decided they were the right fit.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

We started with a discovery meeting where they took the time to understand the product and the market. they then showed me different inspirations and art directions from different industries. Once this was selected they started creating a storyboard for the shots we wanted to capture, and finally they shot everything in studio and the result was very good.

Who did you work with and what was the feedback process like?

I worked with the art Direction team

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Lots of awesome product videos that really elevate our brand

Describe their project management style, including communication tools and timeliness.

They are very energetic, with a lot of great ideas. Communication is good and our point of contact was always reachable and available.

What did you find most impressive or unique about this company?

The result. We didn't have the biggest budget and the level of production and final asset felt like a million dollar.

Are there any areas for improvement or something they could have done differently?

Lots of people are involved in the creative process. Maybe limiting it to 3/4 could improve the input from me as the client, but in the end they are the creative teams so not complaining.

RATINGS

5.0

Video Production
$10,000 to $49,999
Oct. - Nov. 2022

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Everything was set up extremely professionally, and the turnout was exactly what we wanted."

Nov 30, 2022

Marketing Director, Grwn Diamonds

David Martin

Retail
Miami, Florida
11-50 Employees
Online Review

Outsmart Labs produced a video that showcased a lab-grown diamond firm's products. They conducted competitor analysis, created a general mood board, organized shot and prop lists, and set up the shoot location.

Outsmart Labs delivered a video with quality on par with that of a luxury brand despite the client's small budget. Their team was very creative, collaborative, and hands-on. They proposed a lot of ideas and directions to come up with excellent outputs. Moreover, they kept the project moving forward.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We created a high-end lab grown diamond company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Outsmart Labs, and what were your goals?

We wanted to create a very elevated video shoot to showcase our products in a way none of our competitors do.

SOLUTION

How did you select this vendor and what were the deciding factors?

We researched a few agencies but it was clear from their experience and enthousiasm for our company that Outsmart Labs was the right fit for our business

Describe the video(s) and the process in detail, including the project steps and all stages of production.

Outsmart Labs did a deep research of competitors in the fashion world and came up with a general mood board for the look and feel of the shoot. Following that we explained which products we wanted to make the largest emphasis on. They created a shot list and prop list for the shoot. Once on location, everything was set up extremely professionally, and the turnout was exactly what we wanted.

Who did you work with and what was the feedback process like?

We worked with one account manager and the CEO that were both very involved. However a lot of other hands helped out on the shoot. Very collaborative and fun team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The videos we received were LVMH quality even though we had a small budget constraint.

Describe their project management style, including communication tools and timeliness.

Very hands on. They provide a lot of ideas and directions. If you feel like it they will keep the project moving forward until it is completed.

What did you find most impressive or unique about this company?

The team, their creativity and deliverables.

Are there any areas for improvement or something they could have done differently?

Honnestly not much I could say with this process.

RATINGS

5.0

"Great"

Other Digital Marketing
$200,000 to $999,999
Jan. 2018 - Jan. 2020

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"It's actually quite simple their creativity, resourcefulness, and client-centric approach was impressive."

Oct 23, 2020

Head of Sales, BPO Company

Anonymous

Business services
Paris, France
5,001-10,000 Employees
Online Review
Verified

A BPO company needed a digital marketing strategy to generate high-value leads for the business. They hired Outsmart Labs to increase their quality inbound leads, digital footprint, and ROI.

Since onboarding the Outsmart Labs team, the company saw their inbound leads increase by as much as 70% and their ROI nearly doubled. Thanks to the project, the company was able to engage a number of C-suite professionals that will help them make even more partnerships in the future.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the head of sales for a European BPO company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Outsmart Labs?

We needed a digital marketing strategy to generate high-value leads for our company

What were your goals for this project?

Increase the number and quality of inbound leads, increase the reach our of digital footprint and increase our ROI on digital marketing.

SOLUTION

How did you select Outsmart Labs?

We made a shortlist of marketing agencies, each came up with a response which after careful consideration and vetting, Outsmart Labs' came on top.

Describe the scope of their work in detail.

They had a wide scope of action starting with the strategy, content creation, implementation, media planning, tracking and reporting.

What was the team composition?

We were in contact with the founder and our account director. They also had various specialist intervening in meetings when needed.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We increased the number leads generated by 70% and more importantly our ROI nearly doubled. We successfully created an engaged community of C-level executives with whom successful partnerships have been formed.

How effective was the workflow between your team and theirs?

Once the rush of kickoff was over, we had a steady monthly meeting with the OSL. We had previously agreed on the level of granularity for each monthly report and they never failed to match those expectations.

What did you find most impressive about this company?

It's actually quite simple their creativity, resourcefulness, and client-centric approach was impressive.

Are there any areas for improvement?

No, we were very satisfied with our collaboration so it is hard to pinpoint something

RATINGS

5.0

Other Digital Marketing
$50,000 to $199,999
Jan. 2017 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They are always on top of every little detail."

Jun 15, 2020

CEO, Music Studio

Anonymous

Arts, entertainment & music
Los Angeles, California
1-10 Employees
Online Review
Verified

Outsmart Labs develops digital marketing campaigns for a music studio's artists. They manage all aspects of influence activations including concept, outreach, management, and execution.

Because of Outsmart Labs' work, the music has been able to reach millions of people. They have great communication skills and kept the client in the loop with project status. The client sees no need for improvement.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

CEO. Music Producer. Studios Owner.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Outsmart Labs?

Developing digital marketing campaigns for artists I produce.

What were your goals for this project?

Visibility and Music exposure.

SOLUTION

How did you select this vendor?

First person I hard that was specialized in TikTok.

Describe the scope of their work in detail.

Managed all aspects of influencer activations from concept, outreach, management and execution.

What was the team composition?

I only spoke to the founder David. Great communication. He would put me in the loop with his team anytime they'd need my input.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Music reached millions of people.

How effective was the workflow between your team and theirs?

I only spoke to the founder David. Great communication. He would put me in the loop with his team anytime they'd need my input.

What did you find most impressive about this company?

They are always on top of every little detail.

Are there any areas for improvement?

nothing I noticed yet.

RATINGS

5.0

Showing 31-40 of 45 Reviews

Locations (1)

14 NE 1st Ave, Suite 1401, Miami, FL, United States 33132

21 - 30

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Outsmart Labs Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Successful Long-Term Partnerships

High Client Satisfaction

Successful Campaign Outcomes

Innovative and Creative Solutions

Exceptional Project Management

Room for Improvement in Market Research

Reviews mentioning:

Outsmart Labs Reviews

Social Media Management for Independent Hotel

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Digital Marketing for Restaurant

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

PPC, SMM & Email Marketing for Grocery Delivery Startup

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Video Production for Clothing Brand

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Social Media Marketing for Syrup Warehouse & Distributor

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Digital Marketing & Web Design for Mental Health Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Video Production for Marketing Agency

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Video Production for Lab-Grown Diamond Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Digital Marketing Strategy for BPO Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Digital Marketing Campaigns for Music Studio