Outsmart Labs Review Insights

Overall Review Rating

5.0

Quality 5.0
Schedule 5.0
Cost 4.8
Willing to Refer 5.0

Top Mentions

Review Highlights

Strong Project Management

Many clients note Outsmart Labs' effective project management. They deliver on time, maintain open communication, and provide regular updates. Their organized approach ensures a smooth workflow and timely execution of projects.
Expertise in Social Media Marketing

Outsmart Labs demonstrates strong capabilities in managing social media channels. They have successfully launched and managed accounts on platforms like TikTok, Instagram, and Facebook, driving engagement and growth for clients.
Effective Communication and Responsiveness

The team at Outsmart Labs is praised for their excellent communication skills. They are responsive and maintain clear, consistent communication with clients, fostering a collaborative and efficient working relationship.
Successful Lead Generation

Outsmart Labs has effectively increased lead generation for clients. Their strategic approach to digital marketing has resulted in higher lead conversion rates and improved ROI, benefiting businesses across various sectors.
Positive Client Relationships

Outsmart Labs has built strong relationships with their clients, characterized by trust and mutual respect. Clients feel valued and supported, with the agency often being viewed as a reliable partner in achieving business goals.
Areas for Improvement in Market Research

While clients generally express satisfaction, some have noted that Outsmart Labs could improve by conducting more comprehensive market research at the start of projects. This would enhance their understanding of the client's industry landscape.

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Outsmart Labs Reviews

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Other Digital Marketing
$10,000 to $49,999
Jan. 2019 - Mar. 2020

5.0

Quality: 5.0

Schedule: 5.0

Cost: 4.5

Willing to Refer: 5.0

"They delivered and communicated on time."

Jun 12, 2020

CEO, EXCO US

Anonymous

Financial services
Miami, Florida
11-50 Employees
Online Review
Verified

Outsmart Labs managed the social media accounts of a French-American business development firm. The team oversaw the client's accounts on various platforms and created unique messaging and ad campaigns.

Outsmart Labs led a successful project, acquiring new followers and contacts for the client. The engagement was characterized by their consistent communication and timely deliveries. They took some time to familiarize themselves with the client's specific industry, but their workflow was stellar.

Other Digital Marketing
$50,000 to $199,999
Jan. - Mar. 2019

5.0

Quality: 5.0

Schedule: 4.5

Cost: 4.0

Willing to Refer: 5.0

"It was smooth and we did not encounter any major issues."

Jun 10, 2020

VP Media Innovation, Petco

Anonymous

Retail
San Diego, California
10,001+ Employees
Online Review
Verified

Outsmart Labs provided outsourced campaign management for a Waze advertising program.

Outsmart Labs successfully increased foot traffic and garnered good results. Their responsiveness and accountability were impressive.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Petco is retail company selling pet products and services. I was the VP of Media Innovation overseeing social media, content and consumer PR

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Outsmart Labs?

I hired Outsmart Labs to run a campaign on Waze

What were your goals for this project?

The goal of the project was to increase foot traffic in stores

SOLUTION

How did you select this vendor?

I needed an expert with Waze. advertising and was recommended to them

Describe the scope of their work in detail.

They ran a 90 day marketing campaign on Waze. Petco was promoting 20% of the entire purchase to whomever walked in store and showed their phone screen

What was the team composition?

I had an account person and worked directly with her. The management team was involved in the pitch

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We increased foot traffic in stores where the campaign was running. The coupon was redeemed. quite a bit and the results were overall very positive

How effective was the workflow between your team and theirs?

Very, it was smooth and we did not encounter any major issues

What did you find most impressive about this company?

Their responsiveness, accountability and attention to detail

Are there any areas for improvement?

Staff a bit more, their reps tend to be overwhelmed

RATINGS

5.0

Other Digital Marketing
$200,000 to $999,999
Feb. 2019 - Ongoing

4.5

Quality: 5.0

Schedule: 5.0

Cost: 4.5

Willing to Refer: 5.0

"They understood my needs."

Jun 5, 2020

CEO, Sustalytics

Julie A. Evans

Information technology
Miami, Florida
1-10 Employees
Online Review
Verified

Outsmart Labs provided social media marketing.

Outsmart Labs grew the consumer base. Their knowledge and experience were top-notch. They had up-to-date ideas and practices.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the CEO of Sustalytics. A platform that creates a bridge between fashion brands & consumers to deliver insights on what will sell.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Outsmart Labs?

I hired Outsmart Labs for Social Media Marketing in the USA

What were your goals for this project?

I wanted to increase our consumer base growth in the USA

SOLUTION

How did you select this vendor?

Outsmartlabs is one of the most important digital marketing agency in Florida and they were recommended to me

Describe the scope of their work in detail.

We met at their office for a personalized approach, our needs and what we wanted to build. Once this was setup it didnt require input or efforts from our team - we review on an ongoing basis and we are very happy with the growth.

What was the team composition?

I have had the opportunity to meet the founder David and his team in their gorgeous office in Miami. From then, everything was handled online which I prefer

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have seen an ongoing growth of 78% month over month of our consumer base.

How effective was the workflow between your team and theirs?

I could feel they had the experience and they understood my needs. I like that they are up-to-date with the latest social media and coming up with new ideas on how do the latest to capture more consumers

What did you find most impressive about this company?

Definitely the knowledge and experience

Are there any areas for improvement?

I wish they had insisted more on new social media from the beginning - i was skeptical at first so i didnt take that route initially and they were attentive to my wishes.

RATINGS

4.5

"tremendous job"

Social Media Marketing
$50,000 to $199,999
January 2020

5.0

Quality: 4.5

Schedule: 4.5

Cost: 4.0

Willing to Refer: 4.5

"They were very focused and obsessed with their job."

Jun 3, 2020

Dir. of Asset Mgmt., Real Estate Investment Firm

Anonymous

Real estate
Miami, Florida
11-50 Employees
Online Review
Verified

Outsmart Labs built up an investment firm's Instagram presence to get more leads, engage the community, and keep the brand top of mind.

Outsmart Labs provided monthly recaps and weekly data about their performance. In the end, the community was more engaged with the Instagram page, and there was notable user growth.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

real estate investment firm - director of asset management. over see properties to add value

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Outsmart Labs?

build an instagram presence - get leads, enhance our page, be more practive

What were your goals for this project?

Get a community on our instagram
Get people engaged
Get outside of community members so they can keep TAVA(the property) in their minds

SOLUTION

How did you select this vendor?

we vetted and spoke to a few different firms. Outsmart had the most differentiated approach and a straightforward process that produced results

Describe the scope of their work in detail.

to add instagram users, build a presence, engage the community

What was the team composition?

2-3 - mostly consistent over time - strong teammembers

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

saw great engagement and user growth. was able to make it 'real' - get people in the area to follow the IG of TAVA and engage with it.

How effective was the workflow between your team and theirs?

Very straightforward they were very attentive - Monthly recaps - Weekly data.

What did you find most impressive about this company?

They were very focused and obsessed with their job. They wanted to win - had full determination.

Are there any areas for improvement?

Not really - Just maybe they could've spoke to us / sold us on some other features as well

RATINGS

5.0

Other Digital Marketing Social Media Marketing
$10,000 to $49,999
June 2018 - Jan. 2019

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They really care and are real experts."

May 18, 2020

Founding President, NATA PR

Natalie Bibeau

Advertising & marketing
Miami, Florida
11-50 Employees
Online Review
Verified

Outsmart Labs created an online campaign to grow the end client's brand visibility. They identified influencers and created content to post on social.

The project opened to great success with a 45% increase in visibility. Outsmart Labs provided great value for their expertise.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm Nata, founder Nata PR, a public relations agency with offices in Miami, Toronto and Montreal. We help brands and compagnies get known combining public relations and Social Media.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Outsmart Labs?

Our client's project.

What were your goals for this project?

Increase brands visibility on the Web

SOLUTION

How did you select this vendor?

Recommended by Canada/Florida Chamber of commerce.

Describe the scope of their work in detail.

Creating an online campaign
Identifying influencers
Creating and posting content for social media

What was the team composition?

5 people:

Responsible of the strategy / tactics
Content creaters
Posting
Advertising
Link with the client

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The opening of the project was a great success. Increase of visibility by 45%

How effective was the workflow between your team and theirs?

Very

What did you find most impressive about this company?

Their online knowledge

Are there any areas for improvement?

RATINGS

5.0

"We wish to work with them again soon"

Showing 41-45 of 45 Reviews

Locations (1)

14 NE 1st Ave, Suite 1401, Miami, FL, United States 33132

21 - 30

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Outsmart Labs Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Strong Project Management

Expertise in Social Media Marketing

Effective Communication and Responsiveness

Successful Lead Generation

Positive Client Relationships

Areas for Improvement in Market Research

Reviews mentioning:

Outsmart Labs Reviews

Social Media Marketing for French-American Biz Dev Firm

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Social Media for Pet Products Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Social Media Marketing for Fashion Brand

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Instagram Account Growth for Real Estate Property

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Social Media Marketing for PR Firm

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

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