Outloud

BACKGROUND

Introduce your business and what you do there.

I'm a brand manager at Forbes Slovensko, a business magazine covering Slovak and global topics in economics, finance, and entrepreneurship. We feature analyses, rankings, interviews, and inspiring stories of successful entrepreneurs and companies.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Outloud?

We needed to set a functional brand system that could enable us to work effectively and in line with Forbes' DNA.

SOLUTION

What was the scope of their involvement?

Outloud provided branding services. The team delivered a brand manual and ready-to-use templates for all Forbes products. They also defined Forbes' positioning and values.

What is the team composition?

I don't know how many teammates from Outloud were assigned to our project.

How did you come to work with Outloud?

Someone referred Outloud to us. We chose them over other options because they were a great culture fit, their company values aligned with ours, and they had a high level of professionalism and had achieved significant results with previous clients.

What is the status of this engagement?

We worked together from February 2025–February 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We haven't implemented the results into our strategy and daily business yet. However, we've noticed a shorter time to brainstorm new product identities and a more professional and polished visual language.

How did Outloud perform from a project management standpoint?

Outloud delivered on time. We primarily communicated via email and messaging apps.

What did you find most impressive about them?

Outloud's high level of professionalism and constructive feedback was impressive. The team could argue all their decisions and support them with relevant points. I felt the sincere effort they put into this project.

Are there any areas they could improve?

I don't think there's anything they could have done better.

BACKGROUND

Please describe your company and position.

I am the Chief Operating Officer of Brooklyn Investment Group

Describe what your company does in a single sentence.

BKLN is an AI-powered, tech forward direct indexing firm that manages customized portfolios at scale. Additionally, Brooklyn licenses its technology stack to asset managers through its parent company. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Outloud to accomplish?

• Design a smooth and memorable user interface for our firm's proprietary platform
• Add / expand capacity for the the lean BKLN UI software engineering team
• Thought partnership when it comes to the development of new features, both front-end and back-end

SOLUTION

How did you find Outloud?

Online Search

Why did you select Outloud over others?

• High ratings
• Good value for cost
• We felt good after interviewing them.

How many teammates from Outloud were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Outloud has maintained a strong partnership with BKLN for more than five years, beginning in May 2021. Throughout this time, they have served as trusted thought partners across multiple facets of our proprietary platform—most notably in UI/UX design and feature development.

Outloud’s contributions have been foundational to the look and feel of our technology, which is praised by nearly everyone who encounters it. Most recently, the acquisition of our business by a storied firm provided further validation of the value Outloud helped create and the strength of what we’ve built together.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable outcomes of BKLN's work with Outloud include:

• Consistent positive feedback on the look and feel of BKLN's proprietary technology
• Growing number of users, strategies, and organizations on BKLN's platform (users, for example, have grown almost exponentially in 2025)
• Outloud's responsiveness times to BKLN's request
• Outloud's completion times on critical and other tasks ticketed by BKLN

These have changed over time and will continue to, based on BKLN's business needs.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Based on my response to the question prior, Outloud is nimble and extremely responsive to our requests. They consistently develop items on time or ahead of schedule. If, ever, something is lagging, Outloud always engages in an open and honest timeline that helps both parties align expectations.

What was your primary form of communication with Outloud?

Virtual Meeting

What did you find most impressive or unique about this company?

Outloud's ability to grow, adapt, and evolve with the changing needs and scope of our business has always been the most unique quality of the company. Additionally, I've always been impressed with Outloud's ability to give us thoughtful, actionable feedback, especially when they have a different view of the work's direction. 

Are there any areas for improvement or something Outloud could have done differently?

Nothing that comes to mind!

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of Vestberry

Describe what your company does in a single sentence.

We are the leading Portfolio Management Software for Venture Capital funds in Europe.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Outloud to accomplish?

• Design and build a new, modern website
• Help finalize our rebrand project
• Set-up website analytics and integrations

SOLUTION

How did you find Outloud?

Referral

Why did you select Outloud over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Outloud were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We tasked Outloud with designing and building a modern, functional website based on predefined text content. The full scope of the project included:

• Homepage
• 7–8 subpages (product, ICP)
• Blog and Case Study hubs
• About Us and Careers pages
• Reusable downloadable content page
• Book a demo page
• Policy pages and 404 page

From the technical side, we requested:

• A CMS to manage site content
• Animated elements across the site
• Setup of GA4 tracking, cookie policy, and HubSpot integration
• SEO-optimized setup

Key deliverables:

• Design of the new website
• Fully functional coded website for desktop and mobile, including CMS
• Working GA4 tracking and HubSpot integrations

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

During the project

• Design and development deadlines were met quickly
• Few feedback rounds were needed for the design

After the project ended

• Increase in organic website traffic
• Decrease in bounce rate
• Increase in demo conversions

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Outloud delivered wireframes, design and code on time as promised. The communication was swift, profesional and flexible, as we were abble to jump on a call and discuss feedback or progress any time needed. Their feedback turnaround is fast, which helps maintain the progress of the project. 

What was your primary form of communication with Outloud?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• The speed and quality of deliverables
• The ability to understand our product and translate it into visuals
• Knowledge of web design and functionality

Are there any areas for improvement or something Outloud could have done differently?

Nothing in particular, we had a few misunderstandings, but they were quickly cleared up and didn’t hinder the process.

BACKGROUND

Introduce your business and what you do there.

I am the Head of Digital Transformation at OVB Allfinanz Slovakia. We operate in the financial services industry, providing long-term and comprehensive financial intermediation tailored to individual client needs. OVB is one of the leading companies in financial services across Europe.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Outloud?

We engaged Outloud to help transform our entire company ecosystem. This is a large-scale project with several modules, aiming to create a state-of-the-art system for both our agents and clients.

SOLUTION

What was the scope of their involvement?

Outloud is responsible for the end-to-end delivery of several key modules within our AERO digital ecosystem. Their work included analysis and co-creation of the solution architecture, backend and frontend development, system integrations, and ongoing iterative improvements. Deliverables comprised multiple functional modules supporting our internal network and clients, integration with existing core systems, and the gradual transformation of legacy processes into a modern, scalable digital platform. Outloud worked closely with our internal teams, acting as both a development partner and a strategic contributor to our digital transformation.

How did you find Outloud?

Referral.

Why did you select Outloud over others?

We chose Outloud because their pricing fit our budget, they offered good value for cost, and they came highly recommended through a referral.

What is the status of this engagement?

The project began in February 2021 and is ongoing.

How many teammates from Outloud were assigned to your project?

6-10 people from Outloud were assigned to our project.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The project has delivered tangible progress in modernizing our digital ecosystem. Key modules are now actively used across the organization, leading to improved efficiency, data transparency, and user experience. This work has also established a scalable foundation for our future growth.

What was your primary form of communication with Outloud?

We primarily communicated through virtual meetings and email or messaging apps.

How did Outloud perform from a project management standpoint?

In most projects, Outloud delivered on time.

What did you find most impressive about them?

The most impressive aspect was the people working on the project. The Outloud team combined strong technical skills with a deep understanding of our business needs, demonstrated real ownership, and communicated clearly and proactively. Their mindset and flexibility made the collaboration feel like working with an extension of our internal team rather than an external supplier.

Are there any areas they could improve?

As Outloud grows, they are also evolving as a company. We have observed continuous improvements in project management and people management over time. With growth comes greater responsibility, and continuing to strengthen these areas will be important as projects scale.

BACKGROUND

Please describe your company and position.

I am a IT specialist of IDS BK

Describe what your company does in a single sentence.

BID, a.s. (Bratislava Integrated Transport, Inc.) is a company responsible for coordinating and integrating public transportation in the Bratislava region. Its main tasks include coordinating urban public transport and regional public transport, setting transport standards, coordinating fares, marketing activities, conducting quality surveys, managing revenue sharing between transport operators, and overseeing control activities.

BID, a.s. is also the owner and operator of the IDS BK mobile app, which allows users to search for connections within the integrated transport system, purchase tickets, and receive information about transport changes.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Outloud to accomplish?

• New Mobile App design with a focus on user experience (UX design) including visual design (UI design)

SOLUTION

How did you find Outloud?

public procurement

Why did you select Outloud over others?

win the design competition

How many teammates from Outloud were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1.       user research with the participation of all relevant target groups - this is a cross-section of end-user behaviour in order to gain insights for the further design process

2.       creation of information architecture design, creation of interactive wireframe model

3.       testing on a selected number of invited users

4.       creation of the graphic design of the application user interface

5.       comprehensive testing after the entire design has been made on a selected number of invited users

6.       cooperation with the supplier of programming works in relation to the application

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All project deliverables, including designs, wireframes, prototypes and interaction elements, were continuously available on the Figma platform throughout the duration of the project. This approach ensured ongoing progress tracking and enabled effective real-time team collaboration.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management approach was highly efficient, with all deliverables consistently provided on time and to a high standard of quality. The team demonstrated strong adherence to project timelines, ensuring that each phase of the project was completed as scheduled. They were highly responsive to our needs, proactively addressing any changes or feedback with flexibility and precision. Their ability to adapt quickly and maintain high-quality outputs throughout the process contributed to the overall success of the project.

What was your primary form of communication with Outloud?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about this company was their exceptional creative thinking and the innovative ideas they brought to the table. They demonstrated a unique ability to translate our specific requirements into practical yet imaginative solutions. Their approach was not only responsive to our needs, but also proactive in offering new perspectives and alternatives that improved the overall project.

Are there any areas for improvement or something Outloud could have done differently?

While there is always space for improvement, especially in relation to specific tasks, Outloud has shown great willingness to address any ambiguities that have arisen. Whenever there were questions or uncertainties, they were very quick to respond and open to communication, ensuring that we were able to work together effectively to find optimal solutions.

BACKGROUND

Introduce your business and what you do there.

I’m an executive for a new kind of podcasting application that allows listeners to reply to podcasts and interact with one another.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Outloud?

We needed help with branding, web development, and mobile app design.

SOLUTION

What was the scope of their involvement?

Outloud designed our entire branding, which included the logo for our app, and they designed and developed our website. Additionally, they helped us design our iOS and Android mobile app.

The project started with the branding process. I had previously gotten some branding designs from other designers, but I wasn’t totally satisfied with them. Thus, I initially provided Outloud with our previous branding and design files, and they came back with a number of suggestions for our new branding. We picked the one we liked best, and they ran with it.

From there, we showed them how the mobile app worked, and Outloud designed several screens for it for the development team to implement. Finally, they helped us design and develop our new website in Webflow.

The app's core feature is the user’s ability to interact with podcasts. Other podcasting apps only allow users to listen to the shows. However, our app allows people to post video or audio replies to the podcasts they listen to.

What is the team composition?

There were around three designers and a developer from Outloud involved in the project.

How did you come to work with Outloud?

I found them through Dribbble.

How much have you invested with them?

We spent roughly $15,000.

What is the status of this engagement?

We worked together from April 2021–January 2022. If we need design services in the future, I would certainly engage with them again.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

I’m very satisfied with the branding that Outloud created for us. People have responded very positively to it, and our new website is great. Moreover, the app works really well, and people are very happy with it.

How did Outloud perform from a project management standpoint?

Outloud was very responsive and proactive, and they didn’t need a lot of direction because they understood very well what I wanted. Additionally, they delivered on budget and ahead of time; they were very fast. We used Slack and Asana to collaborate, as well as Figma for the designs.

What did you find most impressive about them?

Outloud’s creativity was outstanding. The main thing I liked about them was that they took the direction that I provided but also provided their own creative input, which was great for our branding and website. Compared to the designers I worked with before, Outloud’s concepts and designs were of higher quality. Additionally, the work they did for the mobile app was very quick.

Are there any areas they could improve?

No, it was a great experience overall.

Do you have any advice for potential customers?

If you need web and mobile design work, you’re not going to get it wrong by hiring Outloud.

BACKGROUND

Please describe your company and your position there.

CloudTalk is an intelligent cloud-based call center solution to improve sales and customer support. I'm product designer who is responsible for redesigning, improving existing products and creating new features.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Outloud?

CloudTalk product designs looks outdated compared to its competitors and parts of its user experience are unpolished. We needed to find cooperation with someone who can create a new product identity and also help improve some functions and modules, and that's why we established cooperation.

SOLUTION

How did you select this vendor and what were the deciding factors?

We did research and approached 5 companies. We selected several screens for a visual redesign and we definitely agreed on choosing Outloud as they delivered the best quality results.

Describe the project in detail and walk through the stages of the project.

We needed to design a new visual identity for the mobile app, desktop app and web app. We started with a mobile and desktop app and regularly put ideas together and reviewed the final design. We set a direction on a few pages and continued on. What I also appreciated was the feedback on my designs, the delivery of illustrations, the regular control of the outputs and the great communication.

How many resources from the vendor's team worked with you, and what were their positions?

I am not sure about number, but I cooperate with Project Manager, Design Lead and UI Designer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They provided us with a good source of design foundations, fast delivery and carefully prepared outputs. Users and colleagues who use the application praise the new visual form.

How effective was the workflow between your team and theirs?

The cooperation took place without any problems. During the entire period of cooperation, we always agreed on the next steps. Regular meetings and presentations gave us a good orientation in what is being worked on.

What did you find most impressive or unique about this company?

I liked that they were able to improve the current design a lot while keeping the original brand elements. I was extremely satisfied that together we created a product that we can be proud of.

Are there any areas for improvement or something they could have done differently?

Nothing comes to my mind since there were no downsides to our partnership.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and chief creative of a creative and design studio.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Outloud?

We needed someone to provide us with web development services.

SOLUTION

What was the scope of their involvement?

Outloud is our full stack development partner, focusing on frontend development and CMS implementation. They utilize a proprietary CMS software and React as their primary development tool.

Moreover, they provide us with maintenance support and hosting services through AWS.

What is the team composition?

I mainly work with one of the founders, CTO, the head of project management, and a few developers.

How did you come to work with Outloud?

I worked with their CTO in a previous company.

How much have you invested with them?

We’ve invested about $125,000.

What is the status of this engagement?

Our ongoing partnership started in April 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We measure success through the platform’s uptime, so I’m happy if I’m getting consistent traffic and engagement from visitors. In addition, the site functions as intended, and their services absolutely exceed our expectations every time.

How did Outloud perform from a project management standpoint?

We constantly communicate with the team to scope out the project and provide them with the necessary details for the process. They take that and come back to us with the final schedule, and they always hit their timeframes and maintain transparency throughout the partnership.

We like their project management style because they have a fast turnaround time, commit to our expectations, and are always clear with their communications. We mainly use Slack, Zoom, and Goole Hangouts to communicate.

What did you find most impressive about them?

We’re impressed with the level of polish they implement on the frontend, their approach to communication, and their strong organizational structure. They’re also great at interpreting and executing the design into the development without any hand-holding.

Are there any areas they could improve?

I don’t have any constructive feedback at the moment.

Do you have any advice for potential customers?

I would advise you to allow them to bring their own ideas and thoughts into the project. They’re a very creative team, and it’ll be good for the process to have a fresh perspective.

BACKGROUND

Please describe your company and your position there.

I am the owner of a gaming software development company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Outloud, and what were your goals?

We needed a custom website to showcase our gaming product. We needed someone reliable and that can deliver both design and development.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected through online research and previous projects done by the vendor

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick-off meeting to discuss the project and then slowly moved into design and development.

How many people from the vendor's team worked with you, and what were their positions?

Only one person was point of contact at the start which then extended to 2. We had two separate discussions with their head of development as well as commercial team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since we launched the website, we had a total of 33000 unique views. in the last two years. We also had positive feedback from all of our clients about the usability of the website

Describe their project management style, including communication tools and timeliness.

It was usually over email. for design feedback we had used figma or invisio.

What did you find most impressive or unique about this company?

They are professional and work with an expert team to deliver. they've delivered all elements of the project as promised / agreed in the project sheet.

Are there any areas for improvement or something they could have done differently?

Yes, a quick messaging tool to keep in touch would help rather than ping pong emails which at times can feel cumbersome. There's also no emergency support if there was an issue. Upon querying we were told it was extra for SLA response. This was not informed to us in advance. I like the option to raise tickets via Asana which is much easier tracking tool than emails.

BACKGROUND

Please describe your company and your position there.

Direct mail automation software platform for ecom & DTC brands. I am co-founder.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Outloud?

We needed an overhaul of our Webflow website to better communicate our message and provide a UI/UX more commensurate with the size and stature of our company.

SOLUTION

How did you select this vendor and what were the deciding factors?

Introduced via a referral from one of our investors. Portfolio was extremely strong and cost was reasonable.

Describe the project in detail and walk through the stages of the project.

After a discovery process where we discussed the company, value props, and weighed in on different examples of sites we like and didn't like, the team created wireframes for us to review. We drafted the copy and content for each of the pages once we had a good wireframe in place, then the team provided static mockups of key pages. Once those were approved, we moved to the development phase. We finalized the design and content, then went live.

How many resources from the vendor's team worked with you, and what were their positions?

Mostly worked with the head of the company Ondrej and the lead designer, Martin. Both very professional and capable.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The feedback from our customers and investors has been wonderful. We're so pleased with the deliverable and finally don't have to cringe every time a large customer, influencer or investor visits our website.

How effective was the workflow between your team and theirs?

Very good. Really liked the tools they used to allow us to provide feedback on different aspects of the site. Figma for design mockups and other tools that allowed us to leave comments on web elements or animation drafts. Communicated directly over Slack.

What did you find most impressive or unique about this company?

Their aesthetic eye is extremely good. Very modern/contemporary. They took our directions well and provided us with great recommendations of their own. Very capable when it comes to implementing a unique template on webflow.

Are there any areas for improvement or something they could have done differently?

Perhaps spend a bit more time researching the brand and product so certain elements can be designed a bit more intuitively.