Orrku Media

BACKGROUND

Please describe your company and position.

I am the Owner of Royal Khyber

Describe what your company does in a single sentence.

I am an owner of Indian restaurant Royal Khyber

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Orrku Media to accomplish?

• want better website and hoping for better online traffic, online orders and foot traffic

SOLUTION

How did you find Orrku Media?

Online Search

Why did you select Orrku Media over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• excellent customer service which never seen in my life

How many teammates from Orrku Media were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work The project involved a comprehensive omnichannel digital marketing and brand management strategy. The primary objective was to overhaul the client’s digital presence, streamline online operations, and drive customer acquisition through both organic and paid channels. The scope encompassed technical web development, search engine optimization, reputation management, and high-frequency content creation. Key Deliverables 1. Digital Infrastructure & SEO Website Development: A fully optimized, responsive website designed for high conversion and user experience. SEO Strategy: Implementation of on-page and technical SEO to improve organic search rankings. Google Business Profile (GBP) & Yelp: Full optimization and management of local listings to dominate local search results. 2. Performance Marketing & Strategy Paid Advertising: Development and execution of targeted ad campaigns across multiple platforms to drive immediate traffic. Strategic Planning: Long-term marketing roadmaps tailored to the client's specific industry and growth goals. 3. Operations & Reputation Management Online Delivery Management: End-to-end oversight of online delivery accounts to ensure seamless service and menu accuracy. Review Response: Professional management of customer feedback across platforms to maintain a high brand rating and improve customer retention. 4. Creative & Social Media Social Media Management: Consistent brand voice and community engagement across all social platforms. Creative Design: Production of high-quality visual assets for digital and promotional use.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered a significant increase in both brand visibility and bottom-line revenue, specifically achieving: Revenue Growth: A >110% increase in total revenue over the project period. Online Order Volume: Scaled online pickup orders by more than 150%. Search Visibility: Achieved a massive boost in digital reach, with clicks and impressions growing by >500%. Social Engagement: Enhanced community presence, leading to a >50% increase in social media likes and shares. Brand Assets: A full suite of creative designs and a high-converting website optimized for local SEO.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was highly impressive. Despite the complexity of managing multiple delivery platforms alongside our SEO and social media, the team never missed a deadline. They used clear communication channels that kept us updated in real-time. What stood out most was their responsiveness; whenever a need arose regarding our online delivery accounts or a time-sensitive ad adjustment, they addressed it immediately. Their ability to juggle technical SEO with creative design without losing momentum was key to our 110% revenue growth.

What was your primary form of communication with Orrku Media?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Excellent customer service. They would even assit us even on the weekends. made no excuse. They even helped us with something that was not part of the project. They were just awesome.

Are there any areas for improvement or something Orrku Media could have done differently?

Nothing I could suggest as they delivered way more than I could have dreamed of.