OneSeven Tech

BACKGROUND

Please describe your company and position.

I am the Founder & CEO of Immersiva

Describe what your company does in a single sentence.

Immersiva is an edutainment company that produces and powers interactive content for kids and families to promote healthy screen time.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OneSeven Tech to accomplish?

• This product strategy aimed to collaboratively research, define, and break apart the complete product vision for Immersiva. With a complete vision, we put additional focus on the Now Phase to ensure there was clear feature documentation and an implementation plan to launch by EOQ1 2024.

SOLUTION

How did you find OneSeven Tech?

Referral

Why did you select OneSeven Tech over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from OneSeven Tech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Immersiva's engagement with OneSeven included three key workshops and multiple tasks to facilitate the development of Immersiva's technology application: 

• Knowledge Transfer and Initial Feature Documentation Workshop (2-3 hours): We dove into Immersiva's vision for our application's features, from current to future versions. 
• Technical Research: OneSeven's development team conducted technical research, selected appropriate technologies, and created architectural diagrams for the application's components. This research will guide the feature backlog and documentation. 
• Organized Feature Backlog and Documentation: OneSeven created a well-structured feature backlog with tasks detailing problem statements, objectives, descriptions, user stories, requirements, success metrics, and dependencies. 
• Estimation and Scoping: After organizing the feature backlog, OneSeven's Design and Development teams estimated efforts across categories like Design, Development, Testing, and Project Management. 
• Feature Prioritization: OneSeven assigned business and user value ratings to features and plot them on a matrix to determine priority levels, aiding in roadmap creation. 
• Roadmap Creation: Utilizing the prioritized backlog, OneSeven collaborated on a Now, Next, Later Roadmap spanning three versions. High-priority items were addressed in the immediate phases. 
• Detailed Timeline and Gantt Chart: A detailed timeline for the Now phase was created using design and development estimates, with a Past phase highlighting previous milestones. 
• Co-Branded Feature Roadmap Presentation: OneSeven designed a co-branded slide deck to visually represent the Feature Roadmap. 
• Final Presentation Workshop: In the last session, we reviewed the slide deck together, addressing any questions or changes before handing off all deliverables. Throughout this process, effective collaboration and communication was ensured to align with Immersiva's product vision and a well-structured approach to application development.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

An organized product roadmap broken out in three phases: Now, Next, and Later. Combined with an architectural plan and development milestones over a 6 month time period. We were very pleased.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was 10 out of 10. This team knows what they're doing and actively made sure we were kept in the loop if deadlines around deliverables needed to be pushed. All of our needs were responded on time through email and Slack.

What was your primary form of communication with OneSeven Tech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to digest a lot of information from us, and accurately organize and create a plan of action is amazing. Despite the fact that the team is a cultural fit, they're inherently curious. They really want to help you solve difficult problems by making it all simple. They gave us the confidence we needed at Immersiva to think outside the box.

Are there any areas for improvement or something OneSeven Tech could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Co-Founder of a beauty & cosmetics company

Describe what your company does in a single sentence.

For hair colorists and stylists, we have the simple app to save hair color formulas and client details.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OneSeven Tech to accomplish?

• Build an Android app
• Fix bugs and issues

SOLUTION

How did you find OneSeven Tech?

Referral

Why did you select OneSeven Tech over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from OneSeven Tech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We were looking to partner with a talented agency or developer to refine and launch the Android version of our app and provide ongoing maintenance support as needed. The work included addressing a list of bug fixes and launching our app on Android, as well as addressing any issues that arise immediately post-launch.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

One Seven Tech were able to successfully launch our Android app within the scope and timeline we discussed. We are able to see bug fixes resolved as well as new users and subscribers joining the app.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The One Seven Tech team was super professional and responded immediately to any questions or feedback. They were always organized and helped keep us on track throughout the entire project.

What was your primary form of communication with OneSeven Tech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were able to accomplish a lot in a short amount of time, and they seemed very aligned with our business goals. They felt more like a critical business partner versus just a vendor.

Are there any areas for improvement or something OneSeven Tech could have done differently?

Not really! One Seven Tech did an incredible job and we'd recommend them to any other companies looking for a partner to solve their development needs and grow their revenue.

BACKGROUND

Please describe your company and position.

I am the COO of 21Q

Describe what your company does in a single sentence.

Social networking app that utilizes questions to help people get to know each other.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OneSeven Tech to accomplish?

• Brand new designs for our app
• New Logo and Brand Identity
• Rebuild app with new backend and coding language

SOLUTION

How did you find OneSeven Tech?

Referral

Why did you select OneSeven Tech over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned
• They understand start ups

How many teammates from OneSeven Tech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We worked with the OneSeven team to overhaul our current app designs, brand identity, logo, and app flow

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

New stylescapes to help us decide on our new brand identity. Multiple iterations of designs to pick from. Multiple logos and fonts sets to pick from.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

OneSeven Tech is an absolute rock star. We never once waited on them. They were pushing work out so fast that we could not keep up. Our PM, Justin, was incredibly responsive any day any hour. They listened to our feedback in detail and then elevated it. They are just fantastic.

What was your primary form of communication with OneSeven Tech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are so responsive and fast. They provide such a high level of work while maintaining a pace that is hard to match.

Are there any areas for improvement or something OneSeven Tech could have done differently?

Nothing.

BACKGROUND

Please describe your company and position.

I am the Co-Founder of a software company

Describe what your company does in a single sentence.

Our software helps our customers manage, track, measure and pay their partnerships with other businesses.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OneSeven Technology to accomplish?

• Free up our time to focus on other items (i.e. tech debt)
• Build on top of existing features
• Expedite Our Roadmap

SOLUTION

How did you find OneSeven Technology?

• Referral
• Clutch Site

Why did you select OneSeven Technology over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from OneSeven Technology were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We tapped OneSeven to deploy a number of new features for us. This included:

• HubSpot Custom Field sync and integration
• Setup Wizard, a fully customized onboarding experience for our customers
• Opportunities, the ability to create a bi-directional workflow between our customers and their partners
• Bulk Deal importer tool -Bulk Lead importer tool

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We had a number of features that existing customers needed. By working with OneSeven, we were able to build the features they needed while also attracting net new business logos that desired the same functionality. The momentum that OneSeven gave us on our roadmap also helped accelerate our roadmap while making us more attractive to investors during our funding round.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

OneSeven always delivered every project with the exception of one that was an oversight on our end. They were extremely responsive on Slack and via email, and maintained a steady flow of consistent calls weekly that kept both teams on the same page.

What was your primary form of communication with OneSeven Technology?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

OneSeven went above and beyond to make suggestions to our features when they weren't fully thought through or misscoped. We were most impressed with their attention to detail and transparency.

Are there any areas for improvement or something OneSeven Technology could have done differently?

Not really. Any time things didn't go as planned, they were always very communicative and got ahead of any potential issues.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Crew Me Up Inc., a mobile app company that serves the film industry. We connect people looking for employment with different resources. Our purpose is to create diversity in hiring practices. Additionally, we work with nonprofit organizations, as well as with vendors in the community that provide rentals and services. Basically, it is a one-stop shop for filmmakers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OneSeven Technology?

We needed help with mobile app development to get an MVP to market.

SOLUTION

What was the scope of their involvement?

OneSeven has helped us with development and project management for our MVP development project. In the early days, they helped supplement our in-house development team. During this process, we noticed that their methodology was good and that they were doing more and better work than our internal developers, so we decided to hire them full-time.

When they joined, we already had a product that we were trying on the market, so we initially provided them with the existing code for it. We also had a systems architect and a designer in our in-house team who had already put workflows together, so OneSeven came in to help us manage all the tasks, keep us on track, and continue to develop what we had developed during the past months.

Our engagement with OneSeven has been a collaborative process. They’ve brought us options on what we can do and how we can do it for us to decide, and they always provide suggestions on what we need to do next. Our technology stack is very specific for what we’re trying to achieve, and it includes React Native, .NET, and eXpress Persistent Objects (XPO) for the frameworks.

Currently, OneSeven provides maintenance services, which include updating the app and performing bug checks. The development work is ongoing; we release product updates every two weeks to release more features.

This mobile app is a tool for entertainment professionals to host their resumes, information, and availability, as well as to look for work and manage their calendars. Basically, it is labor management software. From the hiring perspective, users can see 13 different departments and everyone hired within each department.

What is the team composition?

We’re in direct contact with James (Founder & CEO), who acts as part project manager and part lead developer. Additionally, we’ve worked with a few other project managers and 2–4 developers at any given time.

How did you come to work with OneSeven Technology?

They were a recommendation from a friend.

How much have you invested with them?

We’ve spent between $150,000–$250,000.

What is the status of this engagement?

We started working together towards the end of 2021, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Since launching the app, we’ve got 1,000 downloads without marketing it. Additionally, it has gotten very positive responses from first users. Overall, this app has met our expectations.

How did OneSeven Technology perform from a project management standpoint?

OneSeven has met the deadlines and stayed on budget. We use Slack and ClickUp as collaboration tools.

What did you find most impressive about them?

We’ve worked with many different outsourced companies and developers at this point, and something that makes OneSeven unique is their adaptability. Whenever we tell them our concerns and the direction we need to take, they adapt, move developers around, change their system, and change their pricing model. They always bend over backward to support our company and get us to a place where we can be successful. I haven’t experienced that with any other company.

Are there any areas they could improve?

OneSeven constantly works on their areas of improvement. For example, one of their team members had a language barrier, which slowed down the development process. Thus, we talked to them about the issue, and they helped us solve it.

Do you have any advice for potential customers?

Be transparent with your scope and be present in the meetings. Additionally, ensure to understand your priorities and communicate them. OneSeven is very good at getting things done as long as they know what to do.

BACKGROUND

Introduce your business and what you do there.

I am a Technical Advisor for Databiologics.com. We develop and manage Web-based applications that orthobiologic clinics and providers use to track patient outcomes. Outcomes measure the effectiveness of different treatments performed to improve a patient’s health and well being.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OneSeven Technology?

We were looking for a knowledgeable software development partner that could collaborate with our team to improve our platform and deliver innovative features.We realize that many different skillsets are needed when developing software and we needed a partner who could program requirements, design intuitive user interfaces, and reliably manage the operational infrastructure of our Web applications.

Our team includes healthcare providers and medical doctors who interact directly with the developers, so we were looking for a collaborative partner to work with us.

SOLUTION

What was the scope of their involvement?

We started working with OneSeven after having partnered with another vendor. OneSeven took development ownership of our existing applications with a “dedicated Pod,” (or team), to help with migration, support, and platform feature enhancements. They redeveloped and extended the functionality of our applications fixing known issues and implementing new features. 

We have multiple end-users of our platform including medical doctors, clinic administrative staff, and patients. The doctors and clinic staff use the platform to enter patient information, diagnostic assessments, and treatment details. Each time a patient visits a clinic treatment information is updated and the patient receives a survey regarding their health improvements which are scored and tracked through our platform.

The system collects this data and analyzes outcomes to help doctors understand the effectiveness of their treatments. OneSeven Technology helped us improve features and add new capabilities that support our objectives for patient outcomes reporting and analysis.

OneSeven developed a new application interface and integrated it with our platform to help us easily administer and onboard new clinics. The application allows new clinics to set up their information seamlessly. The application streamlines the administrative work to add users, set up logins and passwords, and manage member permissions. In the healthcare field, regulatory requirements and compliance is very important and OneSeven implemented these changes within HIPAA guidelines.

OneSeven’s team also provides for the day-to-day operational support of the Website, which runs on the AWS Cloud, ensuring our servers and databases are running smoothly and are always available.

What is the team composition?

We have access to OneSeven’s entire team as our project requires. We regularly work with OneSeven’s Software Developers, AWS Architects and Engineers, UI/UX Designers, and Project Managers as needed to implement our requirements. In addition, a Software Developer is dedicated to our project and has become part of our team, gaining subject matter knowledge in our business and engaging in productive discussions about our requirements.

How did you come to work with OneSeven?

James (OneSeven’s CEO) approached us. He had heard about our work through LinkedIn, and he reached out to introduce OneSeven and share their capabilities.

What is the status of this engagement?

We partnered with OneSeven in mid-2021. The partnership has been productive and is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

OneSeven has improved the reliability of our platform and worked with us to establish a software development process based on Agile methods for new software development. They deliver multiple new features each month that help our clinics manage the healthcare provided to their patients.

How did OneSeven perform from a project management standpoint?

They’re great with project management, organized and focused on delivery. We consider OneSeven to be our Application Development and IT Team and we work with them on a daily basis. Jointly, we’ve established an Agile-based software development and project management process that is closely aligned with methods from Lean and Scrum.

We define requirements which are reviewed with OneSeven’s team and estimated, we collaborate to deliver and test changes in two week Sprints, and at the end of each two week period changes are delivered to our production environment. This process has been consistent and reliable. Here’s how it works.

During each two week Sprint we have multiple status meetings that align with the Agile development process. We review requirements and their estimates and determine how much can be completed in the period. We track the amount of time to complete a requirement against its initial estimate.

Differences are identified and are used to improve estimates in the next cycle. Accurately estimating work is important for managing our development and support budgets and OneSeven has shown consistent improvements in this area.

In cases when work took longer than initially anticipated, we collaborate with OneSeven to determine the best path forward, sometimes redefining requirements or rescheduling work as appropriate.

James has been a terrific partner. We meet with him weekly (and sometimes more often) and he is clearly very involved in our projects. James takes the time to understand and contribute to our strategy and he guides the OneSeven team to meet our goals.

We use ClickUp as our primary project management tool which supports our Agile development process. ClickUp has all the features we need to collaborate on requirements, estimate work, and track progress. Other tools that we rely on to support our collaboration with OneSeven include Slack for real-time communications and Zoom for video meetings and screen sharing.

What did you find most impressive about them?

OneSeven excels in three important areas. The first is their technical competency in software development and in the technologies used by our Web applications, including the infrastructure and databases that run on AWS. UI/UX Designers work with us to develop intuitive user interfaces and also show competency in this area. The OneSeven team is skilled in software development and collaborative in their approach.

The second is flexibility in their process and delivery using Agile methods to work iteratively and deliver incrementally. This approach has allowed us to quickly address problems and to deliver new features as required by our clients. In this way, OneSeven has raised the bar on delivery.

And OneSeven’s third strength is an ability to field an end-to-end team of Software Developers, System Architects, UI/UX Designers, and Project Managers based on our needs. Along with their collaborative approach, these strengths set OneSeven apart from their competitors.

Are there any areas they could improve?

There are always opportunities to improve. I have an example of a significant improvement that OneSeven was able to make for us. They worked with us to shift a one month delivery process to every two weeks.

When we started working with OneSeven we were on a monthly delivery schedule which was a little too long in some cases to update our applications. We talked to James and our Project Managers about delivering at the end of each Sprint (ie, every two weeks) so we could release features more quickly. OneSeven took 1–2 months to revise their process and make scheduling adjustments so that the Software Developers could accommodate the more frequent delivery schedule we are using today.

Do you have any advice for potential customers?

My advice is to be collaborative. Partnerships are a two way street and OneSeven has proven to be a very collaborative software development partner. We don’t have a transactional relationship where we submit requirements and wait for results. We wanted a development partner that would be a contributing part of our product and we consider OneSeven to be part of our Team.

OneSeven contributes to the long term direction of our applications and I think anyone looking for software development assistance should value that type of collaboration.

BACKGROUND

Introduce your business and what you do there.

I was the former VP of product management MyCarrier. We provided software solutions to the transportation industry.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OneSeven Tech?

We had a website that essentially served as a proof of concept (POC). After it was put into production, we gained quite a bit of market traction — we had about 4,000 customers. However, the platform wasn’t built to scale. As a result, we needed OneSeven to help us redesign and refactor the website. 

SOLUTION

What was the scope of their involvement?

OneSeven worked on the UI/UX design of the website, along with user workflows. For context, the website allowed end users to get quotes from multiple carriers as they tried to move freight. The engagement was divided into four phases. They initially did an internal discovery phase, and then they did an external discovery phase where they talked to our customers. 

From there, the third phase focused on iterative designs based on the discovery phases they did. The fourth phase was refinement and delivery; they refined the website based on the feedback we gave them, and they delivered a set of Figma-based, high-fidelity mock-ups. 

In terms of our requirements, we wanted the website to be intuitive. Our existing product required plenty of handholding for the end users. As a result, one of our major requirements was to limit the number of interactions that customers needed to have to discover the website’s value. Apart from that, we required a clean and modern design — we wanted the platform to be user-friendly, delightful, and visually appealing. Finally, the site needed to operate well with our backend constraints, which were plenty because of the integrations we had with providers. 

OneSeven provided additional services in the form of analysis. The team looked into analytics tools that we could potentially leverage for the website. We didn’t ask them to embed those analytics into the platform, but we asked them to make suggestions. 

What is the team composition?

We worked with their founder and CEO, who served as an executive sponsor for the project. Our team collaborated with two UX specialists. Overall, it was a lean team of three people. 

How did you come to work with OneSeven Tech?

We vetted multiple companies in the beginning, but we didn’t find what we wanted. Our team ended up searching on Google for companies. We interviewed 3–4 teams including  OneSeven, which turned out to be connected to our partner VC firm. 

How much have you invested with them?

Our investment was around $55,000–$58,000. 

What is the status of this engagement?

The project lasted from January–April 2022. We originally planned to finish in March 2022, but we extended the project a bit because we needed to do additional work; we had a change in requirements in the middle of the engagement. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We required high-fidelity designs to meet our Sprint deadlines, and we achieved 100% on-time deliveries for those. In other words, we never missed any deliveries during the engagement. That was the primary success metric I had. 

Since we didn’t set up analytics upfront, we couldn’t quantify the project’s impact on our business. However, we were able to launch our subscription product. We asked our existing 4,000 customers to start paying for the platform. We did see conversion numbers, and the success was directly attributed to the new design of the platform done by the OneSeven team. 

How did OneSeven Tech perform from a project management standpoint?

OneSeven’s communication was great. We had a Slack channel, weekly meetings, and ad hoc meetings — the team was truly embedded in our organization. They served as a true extension of our company at that time. To manage the engagement, we used Asana and Microsoft Teams.

What did you find most impressive about them?

They quickly understood and embraced our main requirements. Within our first meetings, they got to our use cases and understood their permutations quickly. Their resources learned what our customers were trying to do and what we were trying to accomplish. 

Are there any areas they could improve?

There were some disagreements between our internal UX person and the OneSeven team. Things were sometimes escalated to me when I could’ve let my UX person solve them. In hindsight, we could’ve defined roles and responsibilities a bit more clearly. I could’ve also empowered my internal UX person and let OneSeven understand that she was the one who made decisions on UX-related issues and not me. 

Do you have any advice for potential customers?

Be upfront with what your main priorities are. OneSeven will start working as soon as you sign the agreement, so you have to lay out your goals up front in your initial meetings. On top of that, you have to hear from the team and confirm that they understand your expectations. 

This way, they can come back to you with an honest picture of what they can do based on what you tell them and your timeframe. 

BACKGROUND

Introduce your business and what you do there.

I’m a designer at a transportation and logistics company in Scottsdale, Arizona.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OneSeven Technology?

We needed help with UI/UX design to improve the experience while onboarding people to our platform.

SOLUTION

What was the scope of their involvement?

OneSeven Technology assisted us with UI/UX design and did a tool kit that we could use going forward. Overall, the main task was to simplify our onboarding process because we had a lot of deserted users due to the confusion of the platform. In terms of technologies, we used Figma, and then we transitioned to the system we use internally.

What is the team composition?

We worked with James (Founder), Michelle (UX Designer), and an extra designer.

How did you come to work with OneSeven Technology?

They were already working with our company, and I took the lead on this project at some point.

How much have you invested in them?

We spent $50,000–$100,000 with them for this project.

What is the status of this engagement?

We worked together from December 2021–March 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Thanks to their work, we now have responsive pages — I was very thankful for their proposal on making everything mobile-friendly to prepare us for the future.

How did OneSeven Technology perform from a project management standpoint?

Project management was great. After every meeting, they provided a bullet-point list of the work they did and the work they’d do, which was also always executed. In terms of tools, we used email, Zoom, and Microsoft Teams.

What did you find most impressive about them?

They were very helpful and patient in understanding our wants and needs throughout the process. Other providers drive the project according to their initiatives, but OneSeven Technology’s team was attentive to our requirements.

Are there any areas they could improve?

I don’t think there’s anything they can improve on — they were great.

BACKGROUND

Please describe your company and your position there.

I am the CEO of a proptech startup headquartered in Detroit

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire OneSeven Technology, and what were your goals?

We are rolling out the consumer-facing side of our renovation platform. We only have 1 engineer on the team, so it was a large undertaking for a single person. Additionally, our design was pretty outdated. We hired OneSeven to increase the speed at which we could build the MVP and revamp our design. Ultimately, our goal was to have the consumer side ready for a full MCP launch scheduled for March.

SOLUTION

How did you select this vendor and what were the deciding factors?

We partnered with another company that helps startups across core competencies utilizing free-lancers, agencies, and w2 employees with capacity. We were connected with OneSeven to assist in our MVP development.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a number of discovery calls to get aligned on the scope and deliverables. The scope was full MVP design, message & notifications, and Stripe payment integration. OneSeven requested any and all info that could help them understand our customer's journey. We sent over all personas, user stories, and real-time learnings from our pilot. OneSeven incorporated everything and would schedule additional calls if questions arose.

How many resources from the vendor's team worked with you, and what were their positions?

The owner of the company acted as our PM, so we really got the white glove treatment. Additionally, we were given a designer and developer to deliver the scope.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are on target for our March launch. There's no way my team gets to this point without OneSeven.

Describe their project management style, including communication tools and timeliness.

The team was super easy to communicate with via Slack. Messages, questions and assignments/tasks are responded to in a timely fashion. Updates are also sent after each deliverable is completed.

What did you find most impressive or unique about this company?

OneSeven Technology felt like a part of my small team. They cared about the problem we are setting out to solve. They got excited with us for each new learning from our pilot and how it impacted our development.

Are there any areas for improvement or something they could have done differently?

No, I can honestly say it was a phenomenal experience and I wouldn't change anything.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of Templa. A service for the self development industry, A tool that helps people visualize their goals using manifestation techniques.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OneSeven Technology?

We hired OneSeven Technology to help us with the UX design for our prototype.

SOLUTION

What was the scope of their involvement?

Initially when we partnered with OneSeventech we were in the conceptual phase of development.

OneSeventech led a very methodical two week strategy session in order to help us confirm our own research assumptions.

We had a few sessions of two-hour Zoom calls where they asked me questions about my project to see it from different angles. Based on these interviews, they created user avatars and developed a roadmap of how we could market our product. They developed three user personas that were in line with our own research. This was presented to us in a slideshow and has been very useful to use in further research work.

From this information they started developing the wireframes for the product using Figma.

What is the team composition?

We’re working with James (Founder & CEO) and Michelle (UX Designer), but there are a few more people supporting them.

How did you come to work with OneSeven Technology?

My business mentor recommended James so it gave me a lot of confidence to work with him. Above all, I felt at ease with James and his company’s expertise.

How much have you invested with them?

We’ve spent $12,000–$16,000.

What is the status of this engagement?

We started working together in May 2021, and we continue to collaborate.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They’re great designers, and I’m very happy with the work they’ve done for us. As to the impact of their designs, we haven’t started operating yet so we don’t have metrics. However, we’ve been able to secure some funds because we now have a prototype to showcase our product. On top of that, the UX design they’ve implemented has really helped us to see where we want our product to go.

How did OneSeven Technology perform from a project management standpoint?

We’ve collaborated very well together, and we’ve been able to share all of our ideas with them. Michelle has been very easy to work with, and with her expertise, we’ve been able to create a really amazing product. They send us Basecamp links, and we usually communicate via Whatsapp or email after that.

What did you find most impressive about them?

This is my first time working with a vendor so I can’t compare them to anyone. I can say that they enabled us to secure funding with their creative UX design and professional service.

Are there any areas they could improve?

They have been great all round and the only thing I could give them feedback on is structuring the editing process to make it more streamlined.

Do you have any advice for potential customers?

Give and share information as you can because James is very patient and is able to explain things in a way you can understand. As a team, they’re awesome at building prototypes so I‘d definitely recommend them to others.