OnePixll - UI UX Design Agency in Mumbai

BACKGROUND

Introduce your business and what you do there.

I’m the product manager and head of marketing for TerraviewOS. We’re a B2B SaaS platform that serves as a decision-support tool for vineyards.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OnePixll UX Agency?

We were developing a new mobile application for customers, so we were looking for an agency to help us with UX/UI. We wanted it to be simple and user-friendly because our end user is the person working on the farms, so it’s not directed at tech-savvy people.

SOLUTION

What was the scope of their involvement?

Once we signed OnePixll up, we spent the first week showing them what we do, who we are, what kind of software we have, and so on. We gave them all the designs we’ve done so they’d understand our design philosophy, requirements, target, and users.

Then, we went on to the design phase and did the wireframes with the modifications and enhancements. We got a fair amount of internal feedback, so we ran them through our prospective customers to collect more feedback and continue working on the UX/UI.

What is the team composition?

We work with two people: a UX/UI designer and a project manager.

How did you come to work with OnePixll UX Agency?

An ex-colleague recommended them. OnePixll showed us some of the work they’d done before, and we liked it.

Also, they were flexible in the hours they could dedicate to the project. We wanted to launch the product by the end of October, so we required someone who could dedicate extra hours to meet our deadlines if needed.

How much have you invested with them?

We’ve spent less than $5,000.

What is the status of this engagement?

We began our partnership in July 2021, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The UX/UI designer has good experience working on mobile app screen designs, which has come in handy. They’ve worked with similar kinds of end users, so they’ve had a lot of solutions to the problems we’re trying to solve. For example, we decided to let users input comments by recording them because they work out in the field wearing gloves and carrying equipment.

Moreover, they’ve been able to do quick reviews and corrections to everything they’ve done. OnePixll is quite flexible, and that works for us.

How did OnePixll UX Agency perform from a project management standpoint?

We have daily standing reviews. We’ve kept them on a tight leash to make sure they hit our deadlines, and they’ve been flexible. If we tell them we have to move something up, they do it. Therefore, both companies have worked hard to complete the project.

What did you find most impressive about them?

Apart from their quality of work, their speed is outstanding.

Are there any areas they could improve?

The design needs a lot of input, and we’ve been giving those every day. I think they should have a person who can read the client’s documentation and interpret it to the designer so they can be behind the scenes.

BACKGROUND

Introduce your business and what you do there.

I’m the senior manager of Kanha Fashions, an e-commerce platform in the United Arab Emirates (UAE). We sell fashion accessories and garments across our country.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OnePixll UX Agency?

We hired OnePixll for the development of our e-commerce platform and mobile app.

SOLUTION

What was the scope of their involvement?

OnePixll is in charge of the whole integration and deployment of our e-commerce portal and our mobile app. The project has included integrating a payment gateway and the services of a logistics provider. Aside from the development, they’re also in charge of the UI/UX design.

We initially provided OnePixll with the scope of work, which included what needed to be done and how. However, we’ve also given them the flexibility to work on their own and propose solutions, strategies, and plans for them to deliver what we want.

They’ve already built the Android and iOS mobile app based on the website. I’m not sure what technologies they used, but they delivered what we expected.

The mobile app and the website are similar, and they’re now both aligned in requirements and branding. For this, we provided them with input about the look and feel of our brand, and they made the adjustments accordingly.

Although we cannot compare to big e-commerce sites like Amazon or Alibaba, we're implementing similar features to achieve a similar shopping experience and gradually enhance our business.

Now, we’re only enhancing things and tweaking parts. Sometimes, we find some small bugs that OnePixll fixes, or we want some modifications that they implement.

What is the team composition?

We’ve worked with approximately 4–5 people from OnePixll, and their team changes depending on the stage of the project. It consists of frontend developers, backend developers, some consultants, and a project manager.

How did you come to work with OnePixll UX Agency?

A couple of my colleagues had worked with OnePixll before. I'm also from the same country and region as them, so we knew each other prior to that. They initially helped me define how much the app would cost and which technology they would use, so we moved forward.

What is the status of this engagement?

We started working together in the first week of June 2021, and our engagement is ongoing. We have a service contract for another six months.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The most successful result is the platform’s UI. We required it to be simple and user-friendly, and they've achieved that.

Although we're completely new in the UAE, we’re starting to see traffic coming into our platform. However, this is not directly attributable to OnePixll’s work because we’re also doing some digital marketing and promotion.

How did OnePixll UX Agency perform from a project management standpoint?

We interact with OnePixll on a regular basis, so we know the progress of the project as we move forward. Although every organization works on multiple platforms and projects, they’ve met all the deadlines, even when they’ve been very busy.

We keep our communication going on through emails, and we’ve set up some meetings. We also share a project management platform to discuss issues and challenges, as well as to communicate our requirements.

OnePixll is also reachable at any time. We’re in different time zones, but even if it’s past 9 p.m. for them, I can text the developer or the manager, and they will respond.

What did you find most impressive about them?

OnePixll’s responsiveness is very good. They ensure customer satisfaction, which is the key benefit that they've provided us with.

Are there any areas they could improve?

The quality standard of this kind of work and the nature of this industry keep changing constantly, so OnePixll should keep up to date with the latest technologies, features, and trends. I hope that they continue upgrading their technical skills and resources in the future because we hope to work on multiple projects with them.

Any advice for potential customers?

Interact with the managers; they will deliver your projects. Additionally, give them your plan and requirements and follow up on the activities throughout the project.

BACKGROUND

Please describe your company and position.

I am the Founder of Dhaaga LLC

Describe what your company does in a single sentence.

Worked for our company for ui and ux design 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OnePixll - UI UX Design Agency in Mumbai to accomplish?

Ui and ux design for web and application

SOLUTION

How did you find OnePixll - UI UX Design Agency in Mumbai?

Online Search

Why did you select OnePixll - UI UX Design Agency in Mumbai over others?

• Pricing fit our budget
• Good value for cost

How many teammates from OnePixll - UI UX Design Agency in Mumbai were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

The UI/UX design was completed by the company. They created various dashboards with different UI designs for regular users and business designers. They also developed designs for both websites and applications.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

It came out perfect.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was on time and professional.

What was your primary form of communication with OnePixll - UI UX Design Agency in Mumbai?

Virtual Meeting

What did you find most impressive or unique about this company?

Professional, responsive. Good relationship, on time. Good company to work with. 

Are there any areas for improvement or something OnePixll - UI UX Design Agency in Mumbai could have done differently?

I don't think so 

BACKGROUND

Please describe your company and position.

I am the Founder of a software development company.

Describe what your company does in a single sentence.

Software development and services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OnePixll UX Agency to accomplish?

UX design

SOLUTION

How did you find OnePixll UX Agency?

Referral

Why did you select OnePixll UX Agency over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from OnePixll UX Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired 1Pixel to do the design of our new website. They delivered on time, within budget, and according to instructions and guidelines.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

figma file

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they delivered on time

What was your primary form of communication with OnePixll UX Agency?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to adapt to our needs and requirements

Are there any areas for improvement or something OnePixll UX Agency could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Product Lead of DBMCI

Describe what your company does in a single sentence.

Help students prepare for Medical PG entrance exams

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OnePixll UX Agency to accomplish?

• Revamp UI/UX of our complete mobile app / website

SOLUTION

How did you find OnePixll UX Agency?

Referral

Why did you select OnePixll UX Agency over others?

• Good value for cost
• Portfolio

How many teammates from OnePixll UX Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Revamp UI/UX of a complete set of features including following : a. 

1. Login 
2. Homepage 
3. Videos 
4. Question Bank 
5. Tests
6. Account 
7. Subscription 

Revamp our branding, including app icon, splash screen, banners

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Timely delivery of each feature 
• Complete revamp in 1 month 
• Creating 500 icons in 2 weeks

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• They very well delivered the work on time. 
• They were very quick in understanding the actual feature, users, timeline and quickly transforming it into a figma design

What was your primary form of communication with OnePixll UX Agency?

Virtual Meeting

What did you find most impressive or unique about this company?

• Understanding about UX 
• Understanding customers of the product 
• Understanding the requirements 
• Consistency

Are there any areas for improvement or something OnePixll UX Agency could have done differently?

Nope

BACKGROUND

Please describe your company and your position there.

I am Senior Product Manager at HR technology organization PeopleStrong.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire OnePixll UX Agency?

We wanted to build an Admin solution which is intuitive and easy for any individual to configure. Which allows us to cut down on time and cost of the implementation

SOLUTION

How did you select this vendor?

We were looking for a vendor with experience in exceptional user experience with quick turn around time. We found all of them with the OnePixll team

Describe the project in detail and walk through the stages of the project.

Their team was involved in the project from the very initial stage, from requirements to completing the design.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with two resources.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are very pleased with the outcome of the designs and user experience of the one admin project. The Designs are very intuitive, easy to implement and scale.

How effective was the workflow between your team and theirs?

The communication and turn around time is the best part about the team. The team is available for the discussion and There was never a time when we needed to follow up

What did you find most impressive or unique about this company?

Their communication, turnaround times, and review process are impressive.

Are there any areas for improvement or something they could have done differently?

None.

BACKGROUND

Please describe your company and your position there.

Hi, I am a co-founder of DreamNikah. A modern Muslim matrimony platform.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire OnePixll UX Agency?

We wanted a UI/UX that stood out but at the same time went with the traditional Islamic theme.

SOLUTION

How did you select this vendor?

We had a call with them and they understood our requirements and made a draft. After that, they kept improving upon it.

Describe the project in detail and walk through the stages of the project.

Their team conducted research by studying our competitors. After that, they sent us a draft and build ont it.

How many resources from the vendor's team worked with you, and what were their positions?

There were 4 people working on it.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The final product looks really good and met our expectations.

How effective was the workflow between your team and theirs?

Their team was really responsive and always answered our queries on time.

What did you find most impressive or unique about this company?

I think the UI/UX they made for our company is the best. Our website looks better than companies that have millions of dollars in valuation.

Are there any areas for improvement or something they could have done differently?

Everything was good. I cant think of any way for them to improve.

BACKGROUND

Please describe your company and your position there.

I am the vice president of content & alliances, also leading design for Moment, a wellbeing platform based in India.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire OnePixll UX Agency?

UX Research, UX/UI designing for our App and Web platform.

SOLUTION

How did you select this vendor?

Reference from a trusted source.

Describe the project in detail and walk through the stages of the project.

They began by helping us define user personas, followed by UX. After various iterations to meet the demand of all stakeholders, we then began the UI design. Also helped us define our visual language. OnePixil started working with us from ideation and have been an integral part of our journey thus far.

How many resources from the vendor's team worked with you, and what were their positions?

I am working closely with Aditya with the extended support of a team of designers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

One of the biggest outcomes is the trust between the teams. We have come to rely on OnePixil entirely for everything related to UX & UI.

How effective was the workflow between your team and theirs?

Extremely professional and reliable. They have been very easy to work with and cooperative yet not afraid to push us to think beyond our biases.

What did you find most impressive or unique about this company?

We were impressed with their dedication and the quality of their work. They have worked as an extension of our core team.

Are there any areas for improvement or something they could have done differently?

So far I haven't encountered anything to comment on.