Olya Black

BACKGROUND

Introduce your business and what you do there.

I’m the manager of engagement and outreach at QCIF Digital Research, a non-profit organisation that delivers eResearch infrastructure and services to support and accelerate research excellence and societal impact for institutions across Queensland and Australia.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Olya Black to accomplish for QCIF Digital Research?

We needed help building a new website and creating new branding.

SOLUTION

What was the scope of their involvement?

Olya Black has designed and developed a new website for us. The team has also created our branding identity and collateral, including a new logo, brand guidelines, templates, and marketing collateral.

What is the team composition?

We’ve worked with 2–5 teammates from Olya Black.

How did you come to work with Olya Black?

We found Olya Black through an online search and chose them because they had high ratings.

How much have you invested with them?

The investment is confidential.

What is the status of this engagement?

We started working with Olya Black in March 2026, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Olya Black’s work has been applauded for its accessibility and branding proposition. Now that our projects are visible on our website, it has helped people to understand what QCIF Digital Research is. Our page views have gone up, and people at events tell us how amazing the website is all the time. We’re extremely happy with the website.

How did Olya Black perform from a project management standpoint?

Olya Black has delivered the website on time. We communicate with the team through in-person meetings, virtual meetings, and email or messaging apps.

What did you find most impressive about them?

Working with Olya Black has been a highlight. The team is very quick to respond and creative. Olya Black always finds a way to do things, even though they might be hard to do. The team is also approachable and not afraid to use their expertise to educate us.

Are there any areas they could improve?

Olya Black has been fantastic, she always goes above and beyond.