OBA PR

BACKGROUND

Please describe your company and your position there.

I’m the senior brand manager for the Kuwait based global online shopping site. We provide wide range of cross border products.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BA Content & PR , and what were your goals?

We wanted to increase our sales in the US by increasing our brand awareness.

SOLUTION

How did you select this vendor?

We were previously with another agency but wanted to switch to a new one. I wasn’t a part of the initial scouting, though I know we met BA Content & PR through recommendations from other people we knew in the industry. Out of the 4–5 agencies we looked at, BA just seemed like they were the best fit for us because they had the most to bring to the table.

Describe the scope of their work in detail, including any steps and the final deliverables.

We hired BA Content & PR to be our PR firm and drive our US brand awareness. We signed contract and they were handling all of our relationships with key editors and the press. They’ve done bigger, one-off campaigns, but we really rely on them for more of the day-to-day management of our US PR.

How many people from the vendor's team worked with you, and what were their positions?

I worked with Vicky (Account Relationship Manager), Pauline (Business Development Manager), and Ann (Assistant Account Executive).

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

In terms of deliverables, they do press releases and content campaigns as well as helping us create PR send-outs. We normally do 4–5 bigger send-outs per year. The team also works with the opinion leaders to make sure they’re talking about us.

Describe their project management style, including communication tools and timeliness.

All the projects that we’ve initiated with them have always run incredibly smoothly. Everything was always on time and executed to an amazing standard, too. We had biweekly meetings and spoke through Slack and email. If there’s an issue or if something comes up, their team has great communication.

What did you find most impressive or unique about this company?

Their professionalism, results, and the overall ease of working with them are impressive.

Are there any areas for improvement or something they could have done differently?

That’s hard to say... I don’t think there’s anything they could’ve improved on given the circumstances.

BACKGROUND

Please describe your company and your position there.

I am Marketing Director. We offer staff-based solutions for the insurance industry.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BA Content & PR , and what were your goals?

Our company has grown substantially over the past several years and through acquisition. We were at a point where we needed to raise investments and increase the company's reputation. We rebranded in late 2021, launching a new narrative and product positioning. We needed to go out and start telling our brand story more strategically. One of the best ways to do that is through PR, so we brought BA Content on board to help us share our story, position us as a thought leader in our industry, and help with general awareness and reputation management.

SOLUTION

How did you select this vendor?

BA Content has been a reliable partner for my friend’s company, so I was confident that they would continue to be an asset for us as a larger company post-acquisition.

Describe the scope of their work in detail, including any steps and the final deliverables.

BA Content helped us promote the acquisition, securing positive coverage in many important publications in our industry.

How many people from the vendor's team worked with you, and what were their positions?

I've worked directly with their CEO and account manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Anything and everything we have given them has been completed on time and better than expected! They have come in above the bar, every time.

Describe their project management style, including communication tools and timeliness.

The workflow between our teams is exceptional and very effective.

What did you find most impressive or unique about this company?

They have deep expertise working with government, technology, media, and publications, so they have a strong awareness of the means required to increase visibility across the government technology landscape.

Are there any areas for improvement or something they could have done differently?

They very much rise to the occasion in every session and do what we ask them to.

BACKGROUND

Please describe your company and your position there.

I am the Director of an HR consulting firm. We help HR teams to create better workplaces.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BA Content & PR , and what were your goals?

We hired them for public relations to enhance our thought leadership and build our brand presence.

SOLUTION

How did you select this vendor?

Their team reached out to us via LinkedIn a few times and when I was ready to invest in their services, I found that they were the most cost-effective solution with proven value and results.

Describe the scope of their work in detail, including any steps and the final deliverables.

BA Content has gotten me in over a dozen magazines including tier-1 titles. We meet every other week over Zoom to discuss tactics and progress.

How many people from the vendor's team worked with you, and what were their positions?

I worked with the founder and senior manager on this project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Since we started working with them, we have been able to get ourselves listed in places where we previously had zero visibility.

Describe their project management style, including communication tools and timeliness.

They are open, thoughtful, flexible, and committed to helping us reach our goals.

What did you find most impressive or unique about this company?

The most impressive thing about them is how organized they are. They report everything to us clearly, and they never drop the ball. Whether it's following up with us to get something submitted, listening to our feedback or providing us with reports of their work, they are always on top of it.

Are there any areas for improvement or something they could have done differently?

Nothing! Their team has been able to do everything we've requested of them. Stellar work!

BACKGROUND

Please describe your company and your position there.

I am the owner of a jewelry shop.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BA Content & PR ?

We were looking for an agency that could assist us with content writing for our online shop.

SOLUTION

How did you select this vendor and what were the deciding factors?

They found me on LinkedIn. I explored their offering and then talked to a founder who blew me away. Their willingness to do more than expected to help me out impressed me.

Describe the project in detail and walk through the stages of the project.

They helped with a detailed content strategy and SEO presence. They created the high-quality and SEO-optimized content we were looking for.

How many resources from the vendor's team worked with you, and what were their positions?

2

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They were on time with everything and they delivered great services.

How effective was the workflow between your team and theirs?

They have a friendly but professional approach, they follow the process you agree on, and they keep you up-to-date with project review meetings and emails.

What did you find most impressive or unique about this company?

They take the time to listen and understand what your company does, and I think that’s the key to it. They try to understand you, what you offer, and your market, which means they are more in tune with your needs.

Are there any areas for improvement or something they could have done differently?

Nothing comes to mind.