No Limit Email

BACKGROUND

Please describe your company and your position there.

I am the co-founder and co-CEO, alongside my husband, of a spiritual product brand based in the US.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire No Limit Email, and what were your goals?

We're launching our Shopify site and needed experts to come in and design our welcome flow, abandoned cart, and community engagement emails.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were referred to No Limit from our advertising agency.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

Gosh - where do I begin! I can't believe the countless hours their team poured into the market research, copywriting, and design. I'm blown away by how much care, attention to detail, and knowledge they put into the project. 

How many resources from the vendor's team worked with you, and what were their positions?

We worked with both co-founders and our project manager regularly throughout the project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Deliverables (copy + design) well & truly exceeded our expectations. I can totally see why this is a service you'd want to hire out -- if you own an e-commerce brand and want to build out community + engagement, it needs to be done right. We don't have the skills or expertise (or time!) to put together what No Limit put together for us. This was a no-brainer investment that will pay dividends over the course of time.

How effective was the workflow between your team and theirs?

Very easy and efficient. If there was ever a bottleneck in our project, it was me being slow on getting to emails or submitting the necessary info.

What did you find most impressive or unique about this company?

I am impressed by how easily they interpreted our brand's language and style into a design.

Are there any areas for improvement or something they could have done differently?

Honestly, no. No Limit is so easy (and, the nicest team you'll ever meet) to work with, if we ever had copy or design feedback it was seamless to incorporate into the project.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of an everyday carry e-commerce website.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with No Limit Email?

We wanted to give a professional approach to our email marketing.

SOLUTION

What was the scope of their involvement?

No Limit Email came in and redid everything from the ground up regarding our emailing marketing by setting us up with campaigns.

What is the team composition?

We’ve been working with three people from their team, including Michael (Founder), Michelle (Account Executive), and Gerri (Co-Founder).

How did you come to work with No Limit Email?

We worked with Michael on another project, and we chose his company because I was sure that they’d do a great job for us.

How much have you invested with them?

We’ve spent $7,500 with them so far.

What is the status of this engagement?

We’ve been working together since July 2021; it’s an ongoing partnership.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

In just 30 days, they’ve been able to bring $5,000 worth of revenue, which is beyond profit for their services.

How did No Limit Email perform from a project management standpoint?

They’ve been amazing. They’re a transparent team, answer quickly, and they’re always straightforward — it’s always easy to understand what they’re doing and what they’re trying to achieve. They also stick to deadlines and budgets — I don’t remember anything that’s been changed after agreeing to it. In terms of tools, we use Zoom, emails, and Facebook Messenger

What did you find most impressive about them?

They’re a personable team — I hired them because I had no idea how to do this work by myself, so I naturally ask questions all the time. No Limit Email has provided an abundance of knowledge even before signing up with them, making me feel good about doing business with them — they’re genuine people. 

Are there any areas they could improve?

I don’t think there’s anything they can improve on.

Any advice for potential customers?

Investing in your business’ marketing is the best thing you can do.

BACKGROUND

Please describe your company and your position there.

I am the owner of a gift hamper business that specialises in products for fitness-orientated individuals.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire No Limit Email?

We were refining our digital strategy, and our Facebook Ads team wouldn't run ads without a proper sequencing of certain ecommerce email automations. We hired No Limit Email to help us with this.

SOLUTION

How did you select this vendor and what were the deciding factors?

Recommended by our digital marketing specialist.

Describe the project in detail and walk through the stages of the project.

Michael and his team did a very, VERY thorough analysis of our brand, and our voice. In addition to meeting and chatting, we were also given a very detailed questionnaire to fill out so that the team could really get a vision of who we are, and what we provide. After that, they were very transparent with creative and making sure the emails sounded like us. Once everything was set up, Michael walked us through every little detail on the back end so we completely understood the process, and what they put together.

How many resources from the vendor's team worked with you, and what were their positions?

There were three- Geri, Michelle and Michael. I'm unsure of all the different roles but they clearly work in unison and were all very helpful. No miscommunications whatsoever.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

It's too early to tell - we are a very young startup! But I know that our digital ads team was very happy with the work done, and they see their fair share of email automations.

How effective was the workflow between your team and theirs?

Extremely effective. No miscommunication and everything was very clear from the beginning.

What did you find most impressive or unique about this company?

Their effort to get to know us. We have worked with all different types of digital teams on different parts of our businesses, and we have seen it all! We have often paid a high price for very generic creative that does not sound like us AT ALL. No Limit's effort to understand who we are made it so seamless, and so easy to approve their creative ideas without second guessing anything. Finally, Michael went above and beyond to finish some things on the back end that I had started, making important tweaks. Then he went and made a video on HOW he did it! We didn't ask for any of that, so again, blown away by the amount of help he gave just by being a genuine, lovely, authentic human being! I think this is SO important in an industry where we have felt like our digital naivety has been taken advantage of in the past.

Are there any areas for improvement or something they could have done differently?

Nothing :)

BACKGROUND

Please describe your company and your position there.

I am the CEO of the company. I create overall the mission and vision of the company from the ground up. I oversee the financial growth of the entire business.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire No Limit Email, and what were your goals?

We were struggling to get customers for our new product, and hired No Limit Email to handle the strategy, email copy and execution for our product launch on Amazon. They were very turn key. Meaning, they took care of the whole email side of the product launch.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were looking for the best email marketing agency to support our launch of a new product. We had heard good things about No Limit Email through our network of Amazon and eCommerce sellers and so we set up an appointment with them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

No Limit Email mapped out an incredible plan, which included targeting specific demographics with messages tailored specifically to those groups; they also implemented automated campaigns as well as personalized emails from different team members of the company at various points during the process- all with minimal input or involvement on my end! The first thing they helped us with was the email list growth strategy. This was how we were going to find traffic, send it to a page and incentivize as many people as we could to leave their email contact for the product launch.

Then they planned out and wrote the complete email launch sequence. This included a pre-launch, open-cart, main launch, cart closing and post launch sequence. Additionally, they scheduled all of this into our email provider (Klaviyo) and collaborated with my internal team to ensure everything was synchronised.

How many people from the vendor's team worked with you, and what were their positions?

We had Mike and Gerri working extremely closely with myself and the internal team running the paid ads and creatives. You don’t find this with many agencies. Where the owners are so involved and invested in your success. It was very refreshing. They also had their project/account manager and their copywriter in close contact and coming to WIP meetings so everyone was across the overall project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The company helped us create engaging emails and even gave our team some pointers on how best to come across as trustworthy within these messages. Our goal was 5,000 subscribers before we hit the launch period - they exceeded this expectation with 8,765 subscriptions! We sell quite a high ticket product. $130+ for one item. Our sales velocity goal post launch was to be selling a minimum of 50 units/month. Post email launch we were sitting at 150 units/month in sales.

Describe their project management style, including communication tools and timeliness.

The best experience we have had in terms of communication, expectations and keeping us up to date. I think this is one of the keys that sets them apart from other agencies we have worked with. The team is highly accessible and responsive. We felt like they were embedded with our own team.

What did you find most impressive or unique about this company?

The are not a faceless team that hands you an account manager to deal with everything. You actually get to interact with the owners of the company who provide massive value beyond just email marketing. They come to with with a holistic view on your ecommerce brand to support the project as a whole and not simply from an email marketing stand point. Once again, it felt like they were not only an extension of our team, but as if they were our embedded internal team.

Are there any areas for improvement or something they could have done differently?

I am ecstatic with the results we achieved and the decision to work with Mike and Gerri. One of the most common questions we hear is, "How did you get so many people to sign up for your new product launch?” When I look back at our product launch together, there’s not much I would have changed at all.

BACKGROUND

Please describe your company and your position there.

I'm a co-owner of an eCommerce brand. We sell on Shopify and only in the USA.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire No Limit Email?

As our business grows, we were neglecting email marketing. We didn't have the right skill to take our email marketing to the NEXT level. This is why we decided to hire No Limit Email. They were our one-stop-shop for marketing. They tailored a unique and efficient marketing strategies to reach the right customers at a much lower cost than traditional marketing methods. They helped us with copywriting, content creation, drip sequences, email marketing automation, performance reporting and email deliverability optimization. This has really helped us generate a sizeable profit which we never knew we could achieve!

SOLUTION

How did you select this vendor and what were the deciding factors?

It was actually really simple. They really listened to our problems, went and did market research, then came back with a solution that is built around the problem. Other agencies look for ways to fit our business into their formula.

Describe the project in detail and walk through the stages of the project.

After our initial meeting, No-Limit Email went and did in-depth market research, and created a customer avatar which was super helpful. They then wrote the copy for a series of email flows, and these copies were some of the best copies I've ever read. They were engaging, sitting, and topical, exactly what we were looking for. After approval, the team set up all the flows in Klayvio, making sure there are no mistakes as these flows and segments can be quite complex. We set that life and immediately we saw results! They also helped us with deliverability, making sure all the emails were landing in the inboxes and not spam.

How many resources from the vendor's team worked with you, and what were their positions?

Mike and Gerri worked with us closely and often have team calls. Just to make sure we stayed on top of things. Mike is great at Klayvio and Gerri is an absolute gun in copywriting. They were a dynamite team which we were searching for!

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They turned our subscribers into paying customers, they recover lost sales into extra revenue. They also build an advanced flow which really helps with customer experience - implement long-term growth strategies. They helped us produce INCREDIBLE ROI which we didn't know we could.

How effective was the workflow between your team and theirs?

Super effective! They were very responsive and were always present when you have any questions. Most importantly, the team is super down to earth! Unlike many agencies, they tend to have a bit of an ego...

What did you find most impressive or unique about this company?

The attention to detail, the willingness to try and iterate with us, and really working with us instead of for us. They were always staying on top of the trends, and transferring new knowledge to us. Last but not least, the people are the most impressive and unique assets in the company. There's no one else I'd rather work with!

Are there any areas for improvement or something they could have done differently?

No at all!

BACKGROUND

Please describe your company and position.

I am the Owner of an e-commerce store

Describe what your company does in a single sentence.

E-Commerce

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire No Limit Email to accomplish?

• Email Marketing & Management

SOLUTION

How did you find No Limit Email?

Online Search

Why did you select No Limit Email over others?

Company values aligned

How many teammates from No Limit Email were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Full management of Email marketing including:

• Email strategy
• Email copy
• Email design
• Email campaigns 
• Automations
• SMS campaign management 
• Monthly/ BiWeekly Check-ins 

Strategy includes segmentation and aligning the email with overall business goals. With campaigns and automations it includes implementation. There's deliverability management, and continuous monitoring of account health.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Overhaul of email designs to improve brand perception
• Created new flows to engage subscribers on various touch points of the purchasing funnel
• Drive revenue through flows and campains
• Maintain and improve account health and deliverability 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• 24/7 slack access to the team 
• Everything ahead of schedule
• Maximum communication
• Always responding to needs, edits, changes and so on 
• Amazing communication

What was your primary form of communication with No Limit Email?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

No Limit Email over-delivered on all promises and offered me great attention. Their work quality is top. Doing the common simple things, exceedingly well. 

Are there any areas for improvement or something No Limit Email could have done differently?

Not at this time. 

BACKGROUND

Please describe your company and position.

I am the CEO of ECOM GROUP LLC

Describe what your company does in a single sentence.

We sell roseboxes with necklaces, bracelets, rings and keychains.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire No Limit Email to accomplish?

• Increase Revenue via Campaigns.

SOLUTION

How did you find No Limit Email?

Referral

Why did you select No Limit Email over others?

• High ratings
• Referred to me

How many teammates from No Limit Email were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Campaign Strategy and Planning: 
  • Develop a content strategy aligned with the overall marketing plan. 
  • Plan the frequency and timing of email sends. 
  • Consideration of personalized and segmented messaging.
• Audience Segmentation: 
  • Segment the email list based on demographics, behavior, or other relevant criteria. 
  • Create personalized content for each segment.
  • Ensure compliance with data protection regulations. 
  • Design visually appealing and responsive email templates.
  • Develop engaging and relevant content for emails. 
  • Use compelling subject lines and preview text. 
• A/B Testing: 
  • Conduct A/B testing on various elements, such as subject lines, copy, images, and calls-to-action. 
  • Analyze results to optimize future campaigns.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• We were able to reduce the spam rate. 
• We have set up additional flows. 
• The email design and branding were improved.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Outstanding

What was your primary form of communication with No Limit Email?

Email or Messaging App

What did you find most impressive or unique about this company?

Their structure and planning were impressive.

Are there any areas for improvement or something No Limit Email could have done differently?

No, it wasn't necessarily a matter of areas for improvement or something No Limit Email could have done differently. It's important to emphasize that sometimes, decisions are influenced by various factors, and in this case, it was simply not the right time for us. It doesn't reflect negatively on the capabilities or offerings of No Limit Email; rather, it's a matter of our current priorities and circumstances.

BACKGROUND

Please describe your company and position.

I am the Marketing Director of Subtl Beauty

Describe what your company does in a single sentence.

Stackable Makeup For Busy Women On The Go

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire No Limit Email to accomplish?

• Revamping our flows

SOLUTION

How did you find No Limit Email?

• Online Search

Why did you select No Limit Email over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from No Limit Email were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Revamping our email flows.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Improved revenue per subscriber, improved opens / clicks / and met all deadlines for flow development.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are very reachable and deliver everything on time.

What was your primary form of communication with No Limit Email?

• Virtual Meeting

What did you find most impressive or unique about this company?

Their thoroughness and knowledge-base.

Are there any areas for improvement or something No Limit Email could have done differently?

I think they didn't fully understand our business at first, but they've corrected that.

BACKGROUND

Please describe your company and position.

I am the CMO of Derute AS

Describe what your company does in a single sentence.

Sell sports equipment

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire No Limit Email to accomplish?

• Improve quality of email
• Better flows
• Better design

SOLUTION

How did you find No Limit Email?

Referral

Why did you select No Limit Email over others?

• High ratings
• Great culture fit
• Referred to me

How many teammates from No Limit Email were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Improve design, technical setup and email flows.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Better return on email marketing, especially flows.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Perfect, great project management!

What was your primary form of communication with No Limit Email?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are structured, on time, creative, and good advisors.

Are there any areas for improvement or something No Limit Email could have done differently?

Nope, none that I can think of.

BACKGROUND

Please describe your company and your position there.

NMN Bio Ltd was founded by an interdisciplinary scientist Dr Elena Seranova. We provide consumers with only the highest purity anti-ageing supplements.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire No Limit Email, and what were your goals?

To re-design our email marketing and improve our metrics.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online and came across this company.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

Marketing tools were Klaviyo and the projects included re-designing our newsletters alongside clearing up our list + segments, to ensure better metrics.

How many resources from the vendor's team worked with you, and what were their positions?

We work with the cofounders and the account managers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The metrics have drastically improved since we first started with NLE.

How effective was the workflow between your team and theirs?

Perfect! No faults or room for improvement required.

What did you find most impressive or unique about this company?

Cost-effective + delivery of high-quality service. Not to mention the excellent customer service and rapport built with all members of the team.