Ninja Promo

BACKGROUND

Please describe your company and position.

I am the CMO of Palark

Describe what your company does in a single sentence.

We deliver DevOps and SRE services to implement and maintain modern, business-critical IT infrastructure.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ninja Promo to accomplish?

• Improve SEO
• Experiment with Google Ads

SOLUTION

How did you find Ninja Promo?

Clutch Site

Why did you select Ninja Promo over others?

• High ratings
• Good value for cost

How many teammates from Ninja Promo were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Lots of performed audits and provided recommendations resulted in various improvements across our website, including its usability, search engine optimisation, better content and search engine positions, etc. Google Ads campaigns were set up. All these works significantly contributed to getting more traffic.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Better SEO rankings and more organic traffic for our website.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They listened to all our particular needs and concerns, addressing them thoroughly. Project management was handled professionally, with great transparency and timing.

What was your primary form of communication with Ninja Promo?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Easy to communicate, great pace of the works being performed, getting lots of documented artifacts.

BACKGROUND

Please describe your company and position.

I am the Chief Financial Officer of Upgaming

Describe what your company does in a single sentence.

Upgaming is the Enterprise iGaming solutions provider, offering exclusive products, including ultra-fast Sportsbook with scalable infrastructure, E-sports, live casino, casino and popular mini-games unified in an innovative, multifunctional, and customizable iGaming platform.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ninja Promo to accomplish?

We hired Ninja Promo to build a predictable influencer engine, not just outreach. The focus was streamers and Instagram creators who can perform in our priority geos. We needed a team that understands iGaming constraints and can move fast with clear ownership and measurable output.

SOLUTION

How did you find Ninja Promo?

• Online Search
• Clutch Site

Why did you select Ninja Promo over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Ninja Promo were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They run the program end-to-end: sourcing and managing creators, building and updating the monthly media plan, and replacing influencers quickly when someone drops off. They also handled postback setup and tracking so attribution stayed clean. We operate on a weekly cadence, and most items move through one shared workflow with approvals.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We stabilized the channel and made it easier to forecast. We now run around 50 active influencers per month and ship roughly 80 integrations/posts monthly across streamers and Instagram. The key performance metric improved as well, with a lower CPA per FTD, while keeping volume consistent and reducing the guesswork in what actually drives results.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They operate in weekly sprints with clear ownership. Plans come on time and adjustments happen fast. Response time is quick, and we have one point of contact. The same team stays on the account, so context is never lost.

What was your primary form of communication with Ninja Promo?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

It feels like an embedded team, not a vendor. They ask the right questions early, tie influencer decisions to performance, and keep everything structured and transparent. You always know what’s live, what’s being replaced, and what’s next.

Are there any areas for improvement or something Ninja Promo could have done differently?

So far the process works well and we have no major issues to flag.

BACKGROUND

Introduce your business and what you do there.

Sautón is an Italian brand specialized in metabolic nutrition. We help people live healthy through online coaching, local certified professionals, high-quality supplements, and ketogenic organic food.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Ninja Promo?

We needed to attract high-quality prospects and customers through SEO and paid media (Meta and Google).

SOLUTION

What was the scope of their involvement?

Ninja Promo regularly manages our full marketing budget for SEO and paid media. The team creates copy and creativity, sets the strategy, and optimizes full-scale campaigns. The team manages Google Shopping, Google Performance Max, Google retargeting, Facebook, and Instagram.

What is the team composition?

We’ve worked with 2–3 teammates from Ninja Promo.

How did you come to work with Ninja Promo?

We found them through an online search. We chose them over other options because they had high ratings, their pricing fit our budget, and they offered good value for the cost.

What is the status of this engagement?

We started working with them in August 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Ninja Promo has delivered full SEO website optimization guidelines, which we’re still implementing. We’ve also seen a 300% average ROAS across all campaigns since the third month of the engagement.

How did Ninja Promo perform from a project management standpoint?

Ninja Promo’s project management is top-notch. They have clear communication, great organization, and always deliver on time. We communicate through virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Ninja Promo has great flexibility to work with experts in all things marketing. They adapt their hour usage to our budget.

Are there any areas they could improve?

No, there aren’t any.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a manufacturing company for bags.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ninja Promo to accomplish for your manufacturing company?

We hired them for marketing.

SOLUTION

What was the scope of their involvement?

Ninja Promo provided social media content marketing services. They created content about our bag creation process.

What is the team composition?

We worked with one teammate from Ninja Promo.

How did you come to work with Ninja Promo?

We found them through an online search. We chose them because they offered good value for the cost.

What is the status of this engagement?

We worked together from April–May 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We saw an improvement in our brand's organic visibility.

How did Ninja Promo perform from a project management standpoint?

We communicated via virtual meetings. They delivered on time.

What did you find most impressive about them?

We were impressed with their timely delivery.

Are there any areas they could improve?

No.

BACKGROUND

Please describe your company and position.

I am the Director of Opal Photos

Describe what your company does in a single sentence.

Retailer

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ninja Promo to accomplish?

Drive up sales

SOLUTION

How did you find Ninja Promo?

Online Search

Why did you select Ninja Promo over others?

Pricing fit our budget

How many teammates from Ninja Promo were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Goal was to increase sales, initially through increasing X (twitter) profile then through influencers 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Goal was to generate and increase sales

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Initial campaign failed to deliver sales but did increase twitter presence. However, this increased presence was not within the target demographic. They there suggested usign an influencer, took my money but failed to deliver a campaign and then ghosted me. Am currently looking at how to sue them for breach of cotnract.

What was your primary form of communication with Ninja Promo?

Email or Messaging App

What did you find most impressive or unique about this company?

Nothing

Are there any areas for improvement or something Ninja Promo could have done differently?

Yes. They could have run an influencer campaign or refunded me. They could also have replied to my many emails instead of ghosting me. 

BACKGROUND

Please describe your company and position.

I am the CEO of ThisIsMagma

Describe what your company does in a single sentence.

Magma is a real estate tokenization platform

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ninja Promo to accomplish?

• Graphic design

SOLUTION

How did you find Ninja Promo?

Online Search

Why did you select Ninja Promo over others?

Pricing fit our budget

How many teammates from Ninja Promo were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• graphic design
• GIF creation 
• Video editing
• Slides design

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• deliverables sent on time
• graphic charter respected
• minimum back and forth

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Yes Ninjapromo team delivers on time which is important for us

What was your primary form of communication with Ninja Promo?

Email or Messaging App

What did you find most impressive or unique about this company?

• Ninja Promo's pricing fits our budget, and the quality of the work is good
• Tasks done straight to the point matching our requirements

Are there any areas for improvement or something Ninja Promo could have done differently?

taking initiatives and when designing, keeping in mind our vision and graphical charter to be consistent

not waiting from us every single detail about the task and facilitating the delivery, 

BACKGROUND

Please describe your company and position.

 I am the Business Development Manager of an it services company 

Describe what your company does in a single sentence.

We help businesses streamline internal processes and boost performance by providing dedicated development teams.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ninja Promo to accomplish?

• We wanted to consolidate our SEO and paid advertising under one partner. The main objectives were to improve lead quality, reduce the cost per lead, and establish a more reliable inbound flow. We also needed stronger data tracking across channels to make performance reporting more transparent.

SOLUTION

How did you find Ninja Promo?

• Online Search
• Clutch Site

Why did you select Ninja Promo over others?

• High ratings
• Pricing fit our budget

How many teammates from Ninja Promo were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The Ninja team started by auditing our website, analytics setup, and ad accounts. On the SEO side, they worked on technical fixes, optimized existing content, and developed new pages for industry-specific keywords. For paid media, they restructured Google Ads, refined keyword lists, adjusted bidding logic, and tested new ad variations. We collaborate under a monthly retainer, which gives us flexibility to shift priorities. When organic content was performing well, we temporarily reduced PPC scope and increased technical SEO hours – no contract changes were needed.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After several months of collaboration, the average cost per lead dropped from $20 to $9.5, and the quality of leads improved. The updated tracking setup provided more accurate data, helping us clearly see how each channel contributed to conversions and revenue. Overall, this gave us a better understanding of what was actually driving results and allowed us to make informed decisions based on reliable performance data rather than assumptions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication is well-structured. We have one project manager who coordinates tasks and sends summaries with metrics and context. Deliverables are shared on time, and any urgent tasks are handled quickly.

What was your primary form of communication with Ninja Promo?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The team always explains what they’re doing and why. The retainer model works well for us – it’s predictable in cost but flexible in scope.

Are there any areas for improvement or something Ninja Promo could have done differently?

During the first month, a few tracking tags didn’t fire correctly, but the issue was fixed right after the first QA review. Since then, tracking and reporting have been consistent.

BACKGROUND

Please describe your company and position.

 I am the marketing manager of an information technology company 

Describe what your company does in a single sentence.

We specialize in comprehensive IT solutions for businesses, combining expertise in development, UX/UI design, outsourcing, and IT consulting. We create web services, interfaces, and automated systems that help companies scale and increase efficiency.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ninja Promo to accomplish?

• We wanted to expand brand visibility through influencer marketing but didn’t have the internal structure to manage outreach, negotiations, and content tracking at scale.
• Our main goal was to build consistent collaborations with creators who could connect with our target audience.

SOLUTION

How did you find Ninja Promo?

Online Search

Why did you select Ninja Promo over others?

• High ratings
• Pricing fit our budget
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

The Ninja Promo team researched and shortlisted influencers, reached out to them, managed communication, and handled all contract details. Once campaigns went live, they monitored performance, gathered engagement data, and optimized based on results.They also helped us define clear KPIs before launch and built a reporting framework that tracks conversions, not just impressions or likes.  

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Over several months, influencer campaigns started bringing consistent traffic and conversions. The content quality improved, and creators began mentioning our brand organically, outside of paid collaborations. The team also provided detailed performance breakdowns.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All services were provided on time. Everything was fine.

What was your primary form of communication with Ninja Promo?

Email or Messaging App

What did you find most impressive or unique about this company?

They treat influencer work as a structured marketing channel, not a guessing game. Communication is fast and transparent, and the team provides honest feedback on what works and what doesn’t.

Are there any areas for improvement or something Ninja Promo could have done differently?

At first, we wanted faster turnaround times for approvals, but after adjusting the workflow and content calendar, the process became smoother.

BACKGROUND

Please describe your company and position.

I am the Director of Partnerships of WhatCampaign

Describe what your company does in a single sentence.

Marketing platform that streamlines all the processess in publishing marketing campaigns in one place.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ninja Promo to accomplish?

• Rebranding
• Branding Tone and Toolkit
• Website creation

SOLUTION

How did you find Ninja Promo?

Online Search

Why did you select Ninja Promo over others?

High ratings

Describe the scope of work in detail. Please include a summary of key deliverables.

They were 100% involved in all the processes, even with all the delays on our side, they were willing to jump on calls and go with us on additional calls, and they even offered additional segments to us at no costs since we didn't know how to formulate our requests. What's the status of this engagement? Almost done.

RESULTS & FEEDBACK

How did your relationship with your partner evolve?

We had a rocky start, mostly because on our side we didn't understand how to formulate the request, but they led us through everything and now we are really happy with the results.

What was your primary form of communication with Ninja Promo?

• Virtual Meeting
• Email or Messaging App

In what ways can they improve?

A small thing would be just asking for more clarification when they aren't clear or certain of something, but otherwise it was great.

What advice do you have for clients with similar needs to yours?

Make sure to emphasize what you know you want/don't want and make sure to atleast have a kickstart idea on the concept and NP will deliver!

UPDATED REVIEW

This review was published on 9/19/2025.

Ajla Licina
Director of Partnerships, Marketing PlatformAdvertising & marketing

Dubai, United Arab Emirates

1-10

Aug 2025 - Sep 2025

$10,000 to $49,999

Verified

Project summary
Ninja Promo provided branding and web development services for a marketing platform. The team created a branding tone and toolkit and a website, including a brand messaging toolkit and a logo.

Feedback summary
Ninja Promo failed to meet the client's expectations. The team frequently delayed deliverables and had no structured timelines or accountability. The team often waited for the client to raise issues or chase progress. Overall, the team's project management was weak, and they overpromised.

BACKGROUND

Please describe your company and position.

I am the Director of Partnerships of a marketing platform.

Describe what your company does in a single sentence.

Marketing platform that streamlines all the processess in publishing marketing campaigns in one place.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ninja Promo to accomplish?

• Rebranding
• Branding Tone and Toolkit
• Website creation

SOLUTION

How did you find Ninja Promo?

Online Search

Why did you select Ninja Promo over others?

• High ratings
• We were promised all the deliverables within certain timeline and budget

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired NinjaPromo to support our rebranding efforts—this included visual identity design, messaging, tone of voice guidelines, social media styling, and a full brand documentation package + website implementation (with our content) The scope was intended to cover both strategy and creative execution.   Deliverables were supposed to include:   A full brand messaging toolkit A unique and versatile logo system Font and color palette guidelines Tone of voice examples across key channels (LinkedIn, website, UI, etc.) Visual assets for social media, Business cards, PPC 3X examples Finalized brand guide covering all the above

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All the deliverables to be done within 30-40 days due to high urgency of rebranding within the $9,8k budget

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was one of the weakest parts of our engagement. Deliverables were frequently delayed, and there were no structured timelines or accountability. They promised fast turnaround in the early meetings, but that was never followed through. We had to repeatedly follow up to get clarity on next steps.

Instead of proactively managing the project, they would often wait for us to raise issues or chase progress—only then would they send new forms or questionnaires that should’ve been requested earlier. This reactive style created unnecessary repetition, wasted time, and increased our workload.

Their internal misalignment often resulted in extended timelines and additional billed hours, which we were asked to pay for. Meanwhile, any delay on our side, even minor, was used to justify pausing work or shifting responsibility. There was no structured project plan or milestone tracking we could rely on.

What was your primary form of communication with Ninja Promo?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Ability to overpromise and underdeliver.

Are there any areas for improvement or something Ninja Promo could have done differently?

All of them.

STAR RATINGS

Overall rating:    1.0

Quality:    2.0

Cost:    0.5

Schedule:    1.0

Willing to refer: 0.5

BACKGROUND

Please describe your company and position.

I am the Recruiting Operations of a software company.

Describe what your company does in a single sentence.

Our company is on a mission to revolutionize the world of sales.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ninja Promo to accomplish?

• Our company was preparing to expand into new markets and needed consistent brand visibility across social media and industry media outlets. The main objectives were to increase engagement with decision-makers on LinkedIn, grow our online presence, and secure mentions in SaaS and business publications.

SOLUTION

How did you find Ninja Promo?

• Online Search
• Clutch Site

Why did you select Ninja Promo over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Ninja Promo were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Ninja Promo handled both our social media management and PR activities. For SMM, they managed LinkedIn and Twitter, producing a mix of thought leadership posts, product use case stories, and industry commentary. They also oversaw graphic design, scheduling, and comment moderation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• LinkedIn engagement rate increased from 3.2% to 6.5% within four months
• Twitter followers grew from 2,800 to 4,100
• Published 5 bylined articles in SaaS and business media
• Earned media mentions generated referral traffic that accounted for 12% of inbound leads in the last quarter

Describe their project management. Did they deliver items on time? How did they respond to your needs?

On the PR side, the team created press materials, built a targeted outreach list, pitched articles to relevant publications, and coordinated interviews with our executives. They monitored coverage and provided monthly press summaries.
The work was organized under a subscription model, which gave us the option to adjust focus between SMM and PR each month based on our campaign goals.

What was your primary form of communication with Ninja Promo?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They kept the brand tone consistent across social and PR, which helped strengthen our positioning. Having one team manage both channels simplified communication and reduced turnaround times.

Are there any areas for improvement or something Ninja Promo could have done differently?

At the beginning, a few media outlets pitched to us were not fully relevant to our target audience. This was quickly adjusted after feedback.