NetSet Software Solutions

BACKGROUND

Please describe your company and your position there.

Role: Founder & CEO at Mchelex

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire NetSet Software Solutions?

We hired NetSet for developing a business application with a perfect UI that resolves end user’s queries.

What were your goals for this project?

My one and only aim was to aid the app users with seamless functionality, great user experience and providing real-time results via the app.

SOLUTION

How did you select this vendor?

I checked this out from the web. I saw their work, their services, got a proposal from them and at last after comparing them with others, chose NetSet as the best fit as per my business requirements & monetary expenses.

Describe the project and the services they provided in detail.

Mchelex’s consultants are frequently commissioned to provide independent professional assessments of mining projects. For example, to support a financial transaction such as debt or equity finance raising. Operational Advice & Owner's Engineer Thanks to its involvement in the construction and operation of many mines around the world, Mchelex has considerable operational expertise in acting as Owner’s Engineer.

Feasibility Studies & Other Assessments Mchelex undertakes fully integrated technical design and economic assessment for mineral development projects at Scoping study, Pre‐feasibility and Feasibility study level. Mine Design & Planning Mchelex has many years’ experience in designing mines all over the world. This experience spans virtually all mining methods, both surface and underground, for a multitude of commodities.

What was the team composition?

Yes they had a dedicated team of developers and testers who were aligned to my project. They summed up to be 7 professionals in all.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The end product delivered matched our vision and derived expected results from the users. We had low returns at the initial stage but higher engagement with satisfactory app reviews.

How was project management arranged and how effective was it?

Project management is indeed to be praised. From day 1 I was conveyed a feasible scope of my project with clear and lined conversations with the respective personnel. It ended up smoothly without much ambiguities faced.

What did you find most impressive about this company?

The work and their recommendations to improve the project impressed us. They were very good in customizing the digital products as per the business needs.

Are there any areas for improvement?

Not really, but they can add offering more services to their list, which I was actually expecting for my other project.

BACKGROUND

Introduce your business and what you do there.

We have a marketing app for iOS and Android. I'm the creator and main founder of our operation.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with NetSet Software Solutions?

I have a lot of sales and marketing experience, but not a lot of coding experience. I wanted a vendor to help bridge some of the gaps in my knowledge.

SOLUTION

What was the scope of their involvement?

We're still working on the final product, but they quickly molded my vision into reality. They were very involved in wireframing our product, including how many screens we needed, screen flow, and the basic functions of each screen. I created a lot of the design elements, but once we decided on what the app would do, they created a working product.

A big part of their work focused on backend coding for iOS. After they finished the mobile app, we decided to add a web portal. They did a lot of work on both iOS and the web-based version. We hope to add an Android app in the near future. Based on their recommendations, we decided to create native apps for each platform. We knew that would take more time, but it was the best option for our long-term vision. Businesses can create a profile on both the web portal and the app, and use either as a point of sale. We're discussing adding more admin functionality for our side in the future.

What is the team composition?

I'm in contact with four or five of their team members, but I know the team is larger on the backend. I communicate with a project lead and the developers directly, and I appreciate that kind of transparency.

How did you come to work with NetSet Software Solutions?

We fielded bids from about 20 development companies. NetSet's speed of response and their attentiveness set them apart from their competitors. They listened to everything we told them, and they never said they couldn't meet a need. They absolutely understood my mindset, and the level of communication was off the charts.

I spoke with one of their lead managers during the hiring process. We had a good connection from the beginning, and their reviews were extremely good. When I proposed my vision, they actively contributed suggestions. Before we even hired them, they felt like a part of the team. They were fast, polite, and they never talked down to me.

How much have you invested with them?

Our expenditure is already beyond $10,000, and I'm not sure yet how much the total cost will be.

What is the status of this engagement?

We started working together in September 2018, and our collaboration is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They've already delivered a working product. We're in a beta round now, and our next steps include small fixes and introducing the product to a larger test group. After a few months of internal organization and marketing, we'll launch the finished product in early 2020. The app already looks and feels amazing.

How did NetSet Software Solutions perform from a project management standpoint?

Project management is fantastic. They're extremely efficient, and I wish other vendors worked as well as they did. When they asked me to share a review, I jumped at the opportunity. I wanted the chance to tell other people how great they are.

Most of our communication is through email and Skype, and we set milestones on Upwork. That helps keep us accountable and on track. They move faster than I anticipated, which is a bonus.

What did you find most impressive about them?

If there is a better way to realize our ideas, they will make suggestions for improvements. They never blindly just do what we ask, and they go the extra mile to guide us. I'm sure we'll work on many more apps with them after this one.

Are there any areas they could improve?

I can't think of anything they could improve. A language barrier can sometimes be an issue with offshore teams, so extra team members who were fluent in other languages would set them apart from their competition, improve their prestige, and strengthen their ability to attract more clients.

Do you have any advice for potential customers?

Make sure you know what you want, and then communicate those desires to them. Provide screenshots, and give them as much insight into your experience as possible. A visual explanation significantly speeds their efficiency.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of Cosmebook.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with NetSet Software Solutions?

I had an idea to build a mobile application, but I didn't have the technical expertise. I was looking for a vendor to help me bring my idea to life.

SOLUTION

What was the scope of their involvement?

They created the wireframes and then they built an app for iOS and Android. They did all the coding and handled the UI/UX design. We also integrated APIs, such Uber and Stripe, which is a payment system.

It's a beauty and wellness marketplace that allows stylists to come to someone's location to style their hair and do their nails or makeup. You can post pictures and book a go-to location. Essentially, it's a system that consists of two apps–the stylist app and the customer app.

What is the team composition?

I’ve worked with three members of their team, including a project manager.

How did you come to work with NetSet Software Solutions?

I found them on Upwork. We had a Skype interview and I liked their approach and their process. I talked to a few other companies, but I decided NetSet Software Solutions was the best fit.

How much have you invested with them?

I've spent about $20,000.

What is the status of this engagement?

I started working with them in September 2017 and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We're about to launch the app (they finished most of their work a few months ago, but I wanted to expand some of the features). People are very excited about the app and we've already seen some downloads on both sides. I'm also happy with the payment integration that they implemented.

How did NetSet Software Solutions perform from a project management standpoint?

They're very responsive, so we haven't had any issues.

What did you find most impressive about them?

They're great communicators. They listened to me and understood my needs.

Are there any areas they could improve?

We occasionally had a language barrier and I had to rephrase things, but we successfully overcame that challenge.

BACKGROUND

Please describe your company and your position there.

I’m the co-founder of a startup creating a lab-test comparison app. The app is designed to show the nearest pathology labs with helpful information for users.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire NetSet Software Solutions?

We needed a functional prototype based on the app design we had in mind.

What were your goals for this project?

We wanted the prototype to be suitable for our fundraising campaigns and to show to stakeholders.

SOLUTION

How did you select this vendor?

After I posted the job on Upwork, NetSet Software Solutions contacted me. Their competitive rate and positive reviews stood out to us. We initially hired them to create the wireframes for our app. After it went well, we extended their contract to include the prototype creation.  

Describe the project in detail.

We had an initial walkthrough for the project requirements with NetSet Software Solutions. They gave us suggestions that we added to the original idea of the app. They delivered the initial design, and we had a few rounds of iterations until my team approved. From there, we contracted them to improve our existing app prototype. They remade the Android prototype and created the iOS version from scratch.

What was the team composition?

We began the project with their software engineer; he was our first connection with the team. He assigned us a UI/UX designer and a mobile app developer with Android and iOS experience.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We’ve been using the completed prototype in all our fundraising efforts and presentations. The prototypes are of high quality.

How effective was the workflow between your team and theirs?

They were communicative and responsive to our concerns. They were dedicated to our project, and we had no issues with the workflow.

What did you find most impressive about this company?

Their expertise and competitive nature make them a great provider of cutting-edge technologies. Though their work was finished in 2017, it works just as well as modern-day apps. They ask the right questions and provide crucial help for their clients.

BACKGROUND

Please describe your company and position.

I am the Director Operations of International Modern Hospital

Describe what your company does in a single sentence.

Hospitals and Health Care

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NetSet Software Solutions to accomplish?

• In order to create a safe and user-friendly mobile application that would enable our patients to conveniently schedule appointments, access medical records, and communicate with our healthcare providers from a distance, we chose NetSet Software Solutions. Enhancing patient satisfaction, streamlining hospital procedures, and assisting with our larger digital healthcare revolution were our objectives.

SOLUTION

How did you find NetSet Software Solutions?

• Online Search
• Clutch Site

Why did you select NetSet Software Solutions over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from NetSet Software Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project entailed creating a mobile application for a hospital from start to finish. UI/UX design, backend development, API integrations, testing, and deployment were all performed by NetSet Software Solutions. A system for scheduling patient appointments, a telemedicine video consultation feature, access to digital medical records, push alerts for reminders, secure login authentication, and interaction with our internal hospital management system were among the main deliverables.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw a notable increase in patient engagement and operational effectiveness following the release of the mobile application. Our staff's manual scheduling chores decreased as a result of the over 50% rise in online appointment bookings. Additionally, patient feedback was very positive, especially when it came to how easy it was to get medical services and information via the mobile app.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They had a very professional and organized approach to project management. Throughout the development journey, the team communicated clearly and gave frequent updates on progress and milestones. Deliverables were finished on schedule, and they were always accommodating when we needed changes or additional requests. The entire procedure was seamless and effective because to their cooperative approach.

What was your primary form of communication with NetSet Software Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their profound knowledge of healthcare technology and their capacity to convert our operational requirements into workable digital solutions were what most struck us. Their team ensured that the finished product was both practical and simple for patients and staff to use by fusing technical know-how with a sincere dedication to quality.

Are there any areas for improvement or something NetSet Software Solutions could have done differently?

Nothing

BACKGROUND

Please describe your company and position.

I am the Chairman of Reem Hospital

Describe what your company does in a single sentence.

Hospitals and Health Care

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NetSet Software Solutions to accomplish?

• In order to create a mobile application that would facilitate patients' appointment scheduling, access to medical records, and communication with our healthcare staff, we recruited NetSet Software Solutions.

SOLUTION

How did you find NetSet Software Solutions?

• Online Search
• Clutch Site

Why did you select NetSet Software Solutions over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from NetSet Software Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

In addition to connecting it with our hospital administration system, their team created a healthcare mobile app with features including patient profiles, telemedicine consultations, appointment booking, and access to lab results. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Following the app's release, patient involvement improved, online appointment bookings rose dramatically, and many patients started utilizing the teleconsultation option for remote care

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They completed all milestones on schedule, and their project management was extremely well-organized. When we asked for updates or changes, the staff promptly reacted and communicated on a regular basis.

What was your primary form of communication with NetSet Software Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their technological proficiency and capacity to comprehend healthcare needs while providing an intuitive digital solution astonished us.

Are there any areas for improvement or something NetSet Software Solutions could have done differently?

None yet

BACKGROUND

Please describe your company and position.

I am the Regional VP of Sales of PaxeraHealth

Describe what your company does in a single sentence.

Hospitals and Health Care

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NetSet Software Solutions to accomplish?

• In order to create a safe mobile application that would make it easier for users to schedule appointments, view their medical records, and interact with healthcare professionals, we recruited NetSet Software Solutions.

SOLUTION

How did you find NetSet Software Solutions?

• Online Search
• Clutch Site

Why did you select NetSet Software Solutions over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from NetSet Software Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

A healthcare mobile application with features including patient registration, appointment scheduling, medical report access, push notifications, and secure data integration with our healthcare systems was designed and developed as part of the project. The complete mobile app, UI/UX design, backend integration, testing, and deployment support were among the main deliverables.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Patient appointment bookings via the app rose by 45% in the first 60 days following introduction, while the administrative burden associated with manual scheduling fell by roughly 35%. With more than 70% of active users routinely using the app to get their health information, the app also increased patient engagement.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They had a very transparent and well-organized project management system. They were very quick, usually responding to inquiries or criticism within three to five hours, and they completed all significant milestones on schedule. Professional and consistent communication was maintained throughout the process.

What was your primary form of communication with NetSet Software Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their profound grasp of healthcare technology and their capacity to convert intricate specifications into a straightforward, user-friendly mobile solution for patients and medical personnel most impressed us.

Are there any areas for improvement or something NetSet Software Solutions could have done differently?

None 

BACKGROUND

Please describe your company and position.

I am the Pharmacy Operations and Purchasing Manager of GluCare.Health

Describe what your company does in a single sentence.

Hospitals and Health Care

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NetSet Software Solutions to accomplish?

• In order to improve patient engagement and care results, we recruited NetSet Software Solutions to create a comprehensive mobile app for our patients that would allow for teleconsultations, remote diabetes monitoring, and health tracking.

SOLUTION

How did you find NetSet Software Solutions?

• Online Search
• Clutch Site

Why did you select NetSet Software Solutions over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from NetSet Software Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

End-to-end iOS and Android mobile app development, wearable device integration, secure patient data management, telemedicine capabilities, medication reminders, and an intuitive dashboard for patients and physicians were all part of the project.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The software improved patient adherence to prescription schedules by 40%, decreased appointment wait times by 30%, and achieved a 95% successful integration rate with wearable devices within 90 days.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All milestones were completed on time by NetSet Software Solutions, who frequently finished projects 10–12 hours ahead of schedule. They were very receptive to criticism, making adjustments quickly and giving frequent updates to guarantee smooth development.

What was your primary form of communication with NetSet Software Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

It was impressive how well they were able to translate complicated healthcare requirements into a user-friendly app. The most notable aspects of the team were their technical proficiency, meticulous attention to detail, and proactive communication.

Are there any areas for improvement or something NetSet Software Solutions could have done differently?

Nothing

BACKGROUND

Please describe your company and position.

I am the President and General Manager of ExxonMobil

Describe what your company does in a single sentence.

Oil and Gas

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NetSet Software Solutions to accomplish?

• In order to create an AI-powered predictive maintenance system that could track equipment performance throughout our oil and gas facilities, minimize unscheduled downtime, and boost operational effectiveness through data-driven insights, we engaged NetSet Software Solutions.

SOLUTION

How did you find NetSet Software Solutions?

• Online Search
• Clutch Site

Why did you select NetSet Software Solutions over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from NetSet Software Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

An AI-driven predictive analytics platform for monitoring vital machinery utilized in pipeline and refinery operations was designed and developed as part of the project. After analyzing our operating data, NetSet Software Solutions developed machine learning models that could spot any equipment faults early on.

A centralized AI monitoring dashboard, machine learning models for predictive maintenance, integration with current operational datasets, automatic notifications for possible equipment problems, and performance analytics reports were among the primary deliverables. In order to guarantee that the platform was successfully integrated throughout our internal systems, they also offered system documentation, testing support, and deployment assistance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

During the first ninety days of implementation, the AI solution increased equipment monitoring efficiency by about thirty-five percent. Additionally, within 120 days, we saw a 28% decrease in unplanned equipment downtime, which enabled our maintenance staff to proactively handle possible problems before they got worse. Furthermore, within 75 days, the accuracy of operational data analysis increased by 40%, facilitating improved resource planning and decision-making.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Throughout the engagement, NetSet Software Solutions showed excellent project management. They adhered to a methodical development procedure that included frequent progress reports and milestone updates. The team maintained regular contact through weekly meetings and status reports, and important deliverables were finished on time.

Their staff usually responded to our technical inquiries or requests for changes within four to six hours, guaranteeing that problems were resolved promptly. The cooperation was highly effective because of their capacity to adjust to our operating needs while upholding delivery schedules.

What was your primary form of communication with NetSet Software Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to comprehend intricate operational contexts like oil and gas, along with their great technical knowledge in AI development, was what most stood out. Their group was very analytical, aggressive in offering enhancements, and dedicated to creating solutions that closely matched our corporate goals. The entire development process was efficient and successful because of their cooperative style and meticulous attention to detail.

Are there any areas for improvement or something NetSet Software Solutions could have done differently?

Overall, we had a great experience with NetSet Software Solutions. If anything, providing more advanced user workshops or increasing the number of post-deployment training sessions could help internal teams make the most of the platform's possibilities. Nonetheless, their assistance and direction during the project were already highly beneficial and expert.

BACKGROUND

Please describe your company and position.

I am the Sales Coordinator of Al Fakher

Describe what your company does in a single sentence.

Tobacco Manufacturing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NetSet Software Solutions to accomplish?

• To develop a mobile application that enhances order administration, displays our product catalog, interacts consumers, and offers useful sales information, we engaged NetSet Software Solutions.

SOLUTION

How did you find NetSet Software Solutions?

• Online Search
• Clutch Site

Why did you select NetSet Software Solutions over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from NetSet Software Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

A comprehensive product catalog, distributor ordering system, customer loyalty program, inventory tracking, analytics dashboard, and push alerts for updates and promotions were all included in the mobile application they created for iOS and Android.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The software improved inventory accuracy to 98%, decreased order processing time by 45%, boosted customer interaction by 60% in 30 days, and increased loyalty program adoption by 50% in just 45 days.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

In order to ensure a seamless workflow, NetSet effectively managed the project, completed all milestones on time, answered to our requests within two to three hours, and maintained open lines of contact throughout.

What was your primary form of communication with NetSet Software Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were most impressed with their ability to blend technical proficiency with creative design, generating an app that is both extremely functional and intuitive for customers and distributors.

Are there any areas for improvement or something NetSet Software Solutions could have done differently?

Offering more pre-launch seminars or training to enable our staff to utilize the software to its greatest potential even more quickly could be a positive improvement.