NetSet Software Solutions

BACKGROUND

Please describe your company and position.

I am the Founder of SmartSweets

Describe what your company does in a single sentence.

Food & Beverages

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NetSet Software Solutions to accomplish?

• We hired NetSet to help us build a blockchain-powered supply chain tracking system, so our customers could trace the journey of our sweets—from sourcing ingredients like allulose and fiber, to packaging and delivery.

SOLUTION

How did you find NetSet Software Solutions?

• Online Search
• Clutch Site

Why did you select NetSet Software Solutions over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from NetSet Software Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project involved designing and developing a system that links our supply chain data to QR codes on each product. NetSet created a blockchain backend, integrated it with our supplier data, and developed a front-facing experience where customers can scan a QR code to see detailed sourcing info.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We launched the feature on select product lines and saw a 22% increase in customer engagement through QR scans within the first month. Internally, our sourcing transparency also improved, with better tracking across vendors.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

NetSet delivered every milestone on time and communicated clearly throughout. They were proactive in addressing technical challenges and quick to adjust based on our feedback.

What was your primary form of communication with NetSet Software Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out the most was how they translated a complex idea into a smooth, customer-friendly feature. Their ability to merge blockchain tech with a real consumer use case made the project feel effortless.

Are there any areas for improvement or something NetSet Software Solutions could have done differently?

Nothing

BACKGROUND

Please describe your company and position.

I am the CFO/COO of Dang Foods

Describe what your company does in a single sentence.

Food and Beverage Services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NetSet Software Solutions to accomplish?

• We hired NetSet to help us build an AI model that could predict product demand across seasons, promotions, and holidays to avoid overstocking or running out of key items.

SOLUTION

How did you find NetSet Software Solutions?

• Online Search
• Clutch Site

Why did you select NetSet Software Solutions over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from NetSet Software Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They worked with our historical sales data, integrated weather and event data, and delivered a forecasting tool with an easy-to-use dashboard. The key deliverables included a demand prediction engine, data visualization, and training for our internal team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Within two months of implementation, we saw a 20% reduction in overstock and improved inventory planning across our major SKUs. It also helped cut down on product waste.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their team was very structured and responsive. Weekly updates kept us informed, and they always made time for last-minute clarifications. Everything was delivered on time.

What was your primary form of communication with NetSet Software Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was how quickly they understood our business and turned complex AI tech into something practical and easy to use for our team. It felt like they were truly invested in our success.

Are there any areas for improvement or something NetSet Software Solutions could have done differently?

Nothing yet

BACKGROUND

Please describe your company and position.

I am the Director of Marketing of BevSource

Describe what your company does in a single sentence.

Food and Beverage Services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NetSet Software Solutions to accomplish?

• We hired NetSet to revamp our corporate website to better reflect our brand, improve user experience, and support our marketing efforts with a modern, mobile-friendly design.

SOLUTION

How did you find NetSet Software Solutions?

• Online Search
• Clutch Site

Why did you select NetSet Software Solutions over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from NetSet Software Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope included redesigning the website layout, optimizing page speed, making the site fully responsive, integrating our CRM and newsletter tools, and adding social media links. They also helped refine our content and visuals.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since the launch, our bounce rate dropped by 25%, and we saw a 40% increase in web leads. Page load time improved significantly, and mobile traffic engagement went up

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their team was organized and communicative throughout. Deliverables were shared on time, and they were quick to respond to feedback or changes we requested.

What was your primary form of communication with NetSet Software Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was their attention to detail and genuine interest in understanding our industry. They didn’t just build a website—they built a tool that works for our business.

Are there any areas for improvement or something NetSet Software Solutions could have done differently?

Nothing yet, but they are best in website development.

BACKGROUND

Please describe your company and position.

I am the CEO of Semilla Technologies

Describe what your company does in a single sentence.

Semilla connects cultivators and local vendors to their ideal customers 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NetSet Software Solutions to accomplish?

• Plan App
• Design App
• Develop App

SOLUTION

How did you find NetSet Software Solutions?

Online Search

Why did you select NetSet Software Solutions over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from NetSet Software Solutions were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Working with NetSet has been a pleasure. 

The scope of work for this project was to build an easy to use solution for LATAM in the agriculture space. 

Net Set's ability to meet deadlines while maintaining high-quality standards has been impressive, and the results speak for themselves. Thank you for delivering a product that takes us closer to our vision for Semilla!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

App Completion

Describe their project management. Did they deliver items on time? How did they respond to your needs?

etSet demonstrated a strong understanding of our vision and tailored their approach to meet our unique needs at Semilla. From the outset, they took the time to understand our business model, challenges, and objectives, ensuring that the solutions they provided were directly aligned with our goals.

What was your primary form of communication with NetSet Software Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What we found most impressive about NetSet was their combination of technical expertise, adaptability, and commitment to our success.

• Customer-Centric Approach: NetSet truly treated our project as their own. They didn’t just focus on delivering a product; they worked to understand the core of Semilla’s mission and went the extra mile to ensure their solutions supported our long-term vision.
• Responsiveness and Communication: The team was incredibly responsive to feedback, maintaining open and transparent communication at every stage. Whether it was addressing an urgent need or making last-minute adjustments, they handled it with professionalism and efficiency.
• Problem-Solving Mindset: Their ability to approach challenges with creative solutions is a game-changer. When faced with technical or logistical obstacles, NetSet consistently offered innovative ideas that not only solved the issue but often enhanced the product beyond our initial expectations.
• Quality of Work: The attention to detail and commitment to delivering a polished, reliable product stood out. Every deliverable met or exceeded our quality standards, giving us confidence in the platform’s performance.
• Timely Execution: Despite a tight timeline and evolving priorities, NetSet consistently delivered on time without compromising quality, a testament to its effective project management and technical skills.

Overall, their dedication to understanding our needs and delivering impactful results made working with them such a positive experience.

Are there any areas for improvement or something NetSet Software Solutions could have done differently?

Add weekly bug checks & fixes to packages.

BACKGROUND

Please describe your company and position.

I am the CTO of the Design Agency

Describe what your company does in a single sentence.

A 360 Advertising Agency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NetSet Software Solutions to accomplish?

• Develop a cutting-edge mobile application tailored specifically to the needs of municipalities

SOLUTION

How did you find NetSet Software Solutions?

Online Search

Why did you select NetSet Software Solutions over others?

• Pricing fit our budget
• Good value for cost

How many teammates from NetSet Software Solutions were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work for our mobile application project focused on developing a comprehensive, user-friendly platform for municipalities in Greece. Our primary objective was to enhance communication between local governments and their residents by providing easy access to municipal services and information via a mobile app.

Key deliverables included:

Custom Design & User Experience (UX): A tailored design that aligns with the branding of each municipality, ensuring an intuitive user experience for citizens of all age groups.
Service Integration: Integration of key municipal services such as bill payments, waste management schedules, local news updates, public notices, and event information directly into the app.
Real-time Notifications: A push notification system to keep residents informed about important announcements, emergencies, or changes in services in real-time.
Citizen Feedback Module: A feature allowing citizens to report issues, submit suggestions, or request services directly from their phones, streamlining communication with municipal departments.
Multilingual Support: Incorporation of multilingual options to accommodate both Greek-speaking and non-Greek-speaking users, ensuring inclusivity.
Security & Data Protection: Implementing robust security protocols to protect user data and ensure GDPR compliance.
Administrative Dashboard: A back-end system for municipal staff to manage content updates, view reports, and handle citizen requests efficiently.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered exceptional results, meeting all of our goals and expectations. The mobile application was successfully launched on time and within budget, receiving positive feedback from both municipal staff and residents.

Key measurable outcomes include:

Increased Citizen Engagement: The app saw a significant adoption rate, with over [X]% of the municipality's population downloading and actively using it within the first few months.
Improved Service Efficiency: Municipalities reported a [Y]% decrease in response times to citizen requests and inquiries, thanks to the streamlined communication through the app.
Enhanced Accessibility: With [Z]% of users taking advantage of multilingual features, the app ensured access for both Greek-speaking and non-Greek-speaking residents.
Positive User Feedback: Surveys and feedback channels showed an overall satisfaction rate of [A]% among users, highlighting the app’s ease of use, real-time updates, and helpful features.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

"The project management from their side was excellent. They consistently delivered items on time and often ahead of schedule, ensuring that all milestones were met without delays. Their team maintained open and clear communication throughout the project, promptly addressing our needs and any questions that arose.

They were highly responsive and adaptable, making sure to incorporate our feedback quickly while keeping us updated on the project's progress. Overall, their professionalism and commitment ensured a smooth development process, resulting in a high-quality final product."

This reflects a seamless, positive project management experience.

What was your primary form of communication with NetSet Software Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about this company was their combination of technical expertise and exceptional customer service. Their ability to understand our unique needs and translate them into a tailored solution for municipalities was remarkable. They demonstrated a deep commitment to quality, going above and beyond to ensure the app not only met but exceeded our expectations.

Additionally, their proactive communication, flexibility in accommodating changes, and attention to detail made the entire process seamless. Their dedication to delivering a flawless product on time truly set them apart.

Are there any areas for improvement or something NetSet Software Solutions could have done differently?

For my project, everything went perfectly, and I have no areas for improvement to suggest. The team at NetSet Software Solutions exceeded our expectations in every aspect, from project management to the final product delivery. They were responsive, efficient, and delivered everything on time. I can't speak to areas for improvement since, in our case, the entire process was flawless.

UPDATED REVIEW

This review was published on 2/07/2019
George Pantoulas
Executive Art Director, the Design AgencyRetail

Greece

11-50 Employees

Apr 2018 - Ongoing

$10,000,000 +

Verified

Project summary
NetSet Software Solutions developed an iOS and Android social media app. They are currently adding new features to the app, including building a CRM system.

Feedback summary
The platform has been useful and flexible for users, making it a valuable tool. The team at NetSet Software Solutions has been a strong development partner. Their responsiveness and deep expertise has made the process flow smoothly.

BACKGROUND

Please describe your company and your position there.

I’m the owner and executive art director of the Design Agency. We’re a full-service advertising agency located in Greece.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire NetSet Software Solutions?

We hired NetSet Software Solutions to help design and build an innovative iOS and Android app.

What were your goals for this project?

We wanted the app to be created quickly and function as a new social media platform.

SOLUTION

How did you select this vendor?

We used Upwork to find potential candidates. We reviewed portfolios, budgets, and reviews for several vendors and had three finalists. We could tell NetSet Software Solutions was enthusiastic about the collaboration so we chose them.

Describe the project in detail.

They developed the app to function as a social media platform for big companies. They’re currently building the CRM part of the application and implementing an HR aspect. NetSet Software Solutions built the app to have functions that encourage employee loyalty.

What was the team composition?

We have a team of seven people working on the project. They provide web, iOS, and Android programmers, plus a UX designer and a project manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The app is flexible and easy to use, which is our measure of success. Company employees continue to use the platform.

How effective was the workflow between your team and theirs?

The project manager and team were effective at managing the project. Though we have over a three hour time difference, they are ready for every call, message, and email.

What did you find most impressive about this company?

They are easy to communicate with and deliver work on time. They keep their promises, which is important to us.

Are there any areas for improvement?

We haven’t had any issues yet.
STAR RATINGS
Overall rating: 5

Quality: 5

Cost: 5

Schedule: 5

Willing to refer: 5

BACKGROUND

Please describe your company and position.

I am the Founder & CEO of Xcellent Life

Describe what your company does in a single sentence.

Xcellent Life is a digital healthy company that empowers greater health across populations while lowering healthcare related costs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NetSet Software Solutions to accomplish?

• I hired NetSet Software to build a software application from a specification / requirements document
• I hired NetSet Software to update the technology stack used in our application.

SOLUTION

How did you find NetSet Software Solutions?

Online Search

Why did you select NetSet Software Solutions over others?

Good value for cost

How many teammates from NetSet Software Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They where hired to build a web application and mobile app that deliver a comprehensive set of features needed to deliver a functionally rich software platform that drives greater wellness across populations and empowers people with personalized  real-time health insights. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Delivered software 
• Delivered mobile app
• Met budget requirememts

Describe their project management. Did they deliver items on time? How did they respond to your needs?

NetSet Software was very professional and easy to work with. They were very responsive and catered to our needs. The project time slipped some because the time we allocated for specification change did not account for a needed change. They were flexible enough to implement this change, which ultimately enhances the project outcome.

What was your primary form of communication with NetSet Software Solutions?

Email or Messaging App

What did you find most impressive or unique about this company?

Their responsiveness was most impressive.

Are there any areas for improvement or something NetSet Software Solutions could have done differently?

I believe there are always areas in which one can improve. That said, speed of delivery would be an opportunity for improvement, but I would still categorize their speed as good. The next level would be exceptional.

BACKGROUND

Please describe your company and position.

I am the CEO of DE LA O SYSTEMS

Describe what your company does in a single sentence.

Instant games

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NetSet Software Solutions to accomplish?

• Improve my frontend
• Improve my backend
• Make APIs

SOLUTION

How did you find NetSet Software Solutions?

Upwork

Why did you select NetSet Software Solutions over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from NetSet Software Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

This project focused on enhancing the interface and functionality of an existing instant game, aiming to improve user experience and engagement. Additionally, we developed and implemented a cutting-edge AI-based API for a face swap feature, further enriching the game's interactivity and personalization. 
Key Deliverables: 

• Interface Improvement: Revamped the game interface for better usability and visual appeal, ensuring a seamless and engaging user experience. 
• Functionality Enhancement: Upgraded game functionalities to include new features and optimize existing ones, enhancing overall performance and user interaction. 
• AI Face Swap API: Created and integrated an artificial intelligence-powered API to enable a face swap feature, allowing users to personalize their gaming experience by inserting their faces into the game in real-time.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Load Time Reduction: A significant decrease in game load times, enhancing the user experience and potentially contributing to better engagement and retention. 
• Increased Interaction Rates with New Features: High interaction rates with the enhanced features and the new face swap functionality, demonstrating user curiosity and acceptance of new elements.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management approach adopted by Amanpreet and the team was exemplary, marked by a strong organizational structure, clear communication, and effective coordination. Here’s a breakdown of their performance on several critical aspects: 

• Timeliness and Schedule Adherence: The team demonstrated a high level of commitment to meeting deadlines, delivering all items on or ahead of schedule. Their ability to manage time effectively ensured that the project milestones were met without compromising on quality. 
• Responsiveness to Needs and Feedback: The team's responsiveness to our needs was outstanding. They were always available for discussions, feedback sessions, and provided timely updates, ensuring that any concerns were addressed promptly. Their proactive approach in seeking feedback and making adjustments exemplified a client-centered mindset. 
• Adaptability and Problem-Solving: Faced with challenges, the team displayed remarkable adaptability, quickly devising and implementing effective solutions. Their problem-solving skills were evident in their ability to navigate unexpected issues, ensuring the project remained on track.

What was your primary form of communication with NetSet Software Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most impressively about this company was their innovative integration of AI technology for the face swap feature within our instant game. This cutting-edge application not only set our product apart in a crowded market but also significantly enhanced user engagement by offering a deeply personalized and interactive experience. Their forward-thinking approach and ability to seamlessly blend advanced technology with user-centric design were truly remarkable, showcasing their unique position as leaders in digital innovation and client service.

Are there any areas for improvement or something NetSet Software Solutions could have done differently?

While NetSet Software Solutions demonstrated exceptional skill and professionalism in their project delivery, like any collaboration, there are always areas where even the best can find room for improvement. 
Reflecting on the experience, a couple of points come to mind: 

• More In-depth Initial Consultation: Although the project outcomes were impressive, a more comprehensive initial consultation could have helped align expectations and project scopes even more closely from the start. Understanding every nuance of the client's vision in granular detail would set an even stronger foundation for the project.

BACKGROUND

Please describe your company and position.

I am the Partner of Altima Garrison Millwork Inc

Describe what your company does in a single sentence.

AltimaGarrison is a prominent Canadian Millwork company that operates across Ontario. We offer innovative, detail-oriented, and transparent Millwork solutions for Commercial, Hospitality, Retail, Restaurants, Corporate and industrial projects

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NetSet Software Solutions to accomplish?

• Takeoff Software
• For Quick Quotes Estimation in Millwork Project.

SOLUTION

How did you find NetSet Software Solutions?

Online Search

Why did you select NetSet Software Solutions over others?

• Pricing fits our budget
• Good value for cost
• Company values aligned

How many teammates from NetSet Software Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We are a millwork company and felt a great need for Millwork Takeoff Software. We were using 3rd party tool Onsite https://www.oncenter.com. which was not solving our purpose. We reached out to netset software while searching on google to find if they can develop a solution we needed. Our Goal was to develop a proprietary software which can read not just cad drawing, but also PDF with accuracy, then our estimator wanted to use that software to fetch details of measurement on the screen.
After taking those measurement, we wanted to keep that in our system which can generate an estimate quote, We requested to implement Generative AI to compare with our pricing database so that we can get pricing around some of the millwork, such as labor or product cost. 
We also build an LLM model on our existing data such as quotes those were sent in the past to predict new jobs cost estimation bit quicker, this helped us to save our time, This is beta or proof of the concept and we will work with netset to develop this further, I liked the team and their technical competence, initially I was not sure either we can develop a POC in such a short span. But I am glad finally we are doing its testing in-hose.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Scalability and Efficiency 
• User Experience and Engagement 
• Ability to speed up our work. 
• ROI (Return on Investment):

Describe their project management. Did they deliver items on time? How did they respond to your needs?

In their project management, they demonstrated a high level of organization and efficiency. They consistently delivered items on time, meeting or even exceeding the established deadlines. Whenever there were needs or adjustments required, their response was prompt and effective, showing a great deal of flexibility and a strong commitment to meeting client requirements. 
Their communication was clear and proactive, ensuring any potential issues were addressed before becoming problematic. Overall, their project management was exemplary, contributing significantly to the project's success.

What was your primary form of communication with NetSet Software Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The company's innovative approach to problem-solving and their exceptional customer service stood out as the most impressive aspects, setting them apart in their industry.

Are there any areas for improvement or something NetSet Software Solutions could have done differently?

While NetSet Software Solutions excels in many areas, they could enhance their project outcomes by further diversifying their technology stack and offering more in-depth training sessions for clients on new systems.

BACKGROUND

Please describe your company and position.

I am the Chief of Staff of a real estate company 

Describe what your company does in a single sentence.

Boutique coliving experience in Heritage Homes located in Singapore

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NetSet Software Solutions to accomplish?

• Put up google business listings and map listings on google for all our properties

SOLUTION

How did you find NetSet Software Solutions?

Upwork

Why did you select NetSet Software Solutions over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from NetSet Software Solutions were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We are looking for an individual who is able to help us upload all our current property locations on Google Business. The individual should have experience setting up Google Business Profiles and business location profiles. We need someone who is meticulous, efficient and experienced in this field.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All listings are uploaded and not blocked and taken down

Describe their project management. Did they deliver items on time? How did they respond to your needs?

It has been quite hectic and busy on or end but it has been really great working with Pallavi because she gives consistent daily updates on the status and is also open to look into other avenues to find the best way for us to maintain our listings and grow visibility. Looking forward to this sustainable partnership!

What was your primary form of communication with NetSet Software Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were very consistent when it came to updates!

Are there any areas for improvement or something NetSet Software Solutions could have done differently?

No.