What was the scope of their involvement?
We're still working on the final product, but they quickly molded my vision into reality. They were very involved in wireframing our product, including how many screens we needed, screen flow, and the basic functions of each screen. I created a lot of the design elements, but once we decided on what the app would do, they created a working product.
A big part of their work focused on backend coding for iOS. After they finished the mobile app, we decided to add a web portal. They did a lot of work on both iOS and the web-based version. We hope to add an Android app in the near future. Based on their recommendations, we decided to create native apps for each platform. We knew that would take more time, but it was the best option for our long-term vision. Businesses can create a profile on both the web portal and the app, and use either as a point of sale. We're discussing adding more admin functionality for our side in the future.
What is the team composition?
I'm in contact with four or five of their team members, but I know the team is larger on the backend. I communicate with a project lead and the developers directly, and I appreciate that kind of transparency.
How did you come to work with NetSet Software Solutions?
We fielded bids from about 20 development companies. NetSet's speed of response and their attentiveness set them apart from their competitors. They listened to everything we told them, and they never said they couldn't meet a need. They absolutely understood my mindset, and the level of communication was off the charts.
I spoke with one of their lead managers during the hiring process. We had a good connection from the beginning, and their reviews were extremely good. When I proposed my vision, they actively contributed suggestions. Before we even hired them, they felt like a part of the team. They were fast, polite, and they never talked down to me.
How much have you invested with them?
Our expenditure is already beyond $10,000, and I'm not sure yet how much the total cost will be.
What is the status of this engagement?
We started working together in September 2018, and our collaboration is ongoing.
NetSet Software Solutions' work drove results, especially after the platform was marketed on various channels. The team oversaw project management, so the client could take a hands-off approach. While they could be more timely, the team understood the project and the client's needs very well.