Netrocket

BACKGROUND

Introduce your business and what you do there.

I am the owner of a bookkeeping services company. We have created an electronic documentation and reporting software to help businesses follow government taxation rules.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Netrocket?

We needed to attract more customers, but we didn’t get any real results after working with a smaller agency and then doing the marketing ourselves. Netrocket came on board to help us with digital marketing and promotion.

SOLUTION

What was the scope of their involvement?

Netrocket provided Facebook, Google, and Instagram advertising services to help us bring in clients right away. We were supposed to get leads offline prior to this partnership, but we never got to do it, so they helped us consult with people and make sales quickly. 

We slowed down a bit during the pandemic, but we continued with the advertising. Digital marketing and advertising is a short-term solution, so they offered to do SEO for us as a long-term strategy.

What is the team composition?

I have worked with a project manager, a social media advertising specialist, and a Google specialist. They brought another person on board when we decided to start with SEO, but I haven’t met them yet.

How did you come to work with Netrocket?

I met their team at a big marketing conference in Odessa. They were one of the speakers at the event, and they talked about interesting advertising and search engine marketing ideas. I checked out their website, some of their use cases, and a couple of their videos on YouTube, and I decided to give them a chance.

How much have you invested with them?

We spend up to $5,000 per month and $25,000–$35,000 per year. All in all, we’ve spent around $50,000 on their services.

What is the status of this engagement?

We started working with them around August 2019, and we’re now collaborating on other projects. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

About 90% of our current sales are a result of Netrocket’s digital marketing efforts. They’re a very results-oriented team, and they understand how important it is for our business to generate revenue.

How did Netrocket perform from a project management standpoint? 

Project management is an area in which I am learning from them. They’ve given me access to their project management tool where they manage all tasks and deadlines. We also exchange quick messages — I personally use WhatsApp, Telegram, messages, and calls — and when I have several questions, we discuss them over email, calls, or meetings.

What I like about Netrocket is they really pay attention to our market and competitors, test several ways to get results, and think outside of the box. Really, if I wasn’t happy with the communication or project management, I would have switched to a different agency.

What did you find most impressive about them?

They do more than what I ask them to do, and they try to introduce their own ideas as well. I also like that they have a team that works not just in the US market but also in the European market. It’s proving helpful since we’re currently doing advertising all around Ukraine. 

Are there any areas they could improve?

I don’t think there’s anything they can do better. If there are any misunderstandings, we’re always able to clear them up via call. When it comes to their own marketing, they could maybe create more video content as it would be very good for their customers. We could also meet at conferences more frequently, but that’s just my wish.

Do you have any advice for potential customers?

Be sure to have a video call with them at the beginning of your project. Especially if your business is complex, like B2B, having weekly meetings for the first 1–2 months will enable you to establish a good connection with their team. Be open to their ideas and discuss what concrete metrics you want to target. 

BACKGROUND

Introduce your business and what you do there.

I’m an assistant at a transportation services company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Netrocket?

We hired them for SEO.

SOLUTION

What was the scope of their involvement?

Netrocket has been helping us make our new website SEO-friendly. They’ve done keyword research and competitor research, and the team has also made structural changes to our website.

What is the team composition?

I only have contact with a project manager, though my team has chatted with a developer so they can solve issues together. 

How did you come to work with Netrocket?

We found them through ads on Google. We contacted several companies, including Netrocket, and while interviewing our options, we decided they were the best option to help us.

How much have you invested with them?

We’ve spent around $10,000.

What is the status of this engagement?

We started working together in July 2021. Unfortunately, we had to pause the project due to the Russian Invasion of Ukraine, but we’re still in touch with Netrocket.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

I appreciate how Netrocket works on the analysis and research and what they offer regarding SEO. They’ve given our new site a good structure, with categories and subcategories — everything is in order as it should be. 

How did Netrocket perform from a project management standpoint?

They’re very responsive, and their project management is great. The team is always in touch, and they’re very friendly, helping us even when it’s not their job. For us, it’s been very convenient to have one main point of contact to direct all our questions. We communicate via email, calls, and Skype chat, which we use for urgent matters.

What did you find most impressive about them?

Netrocket’s communication is the best part of working with them. Close contact with the team is very important to me; they really care about our project and its results. 

Are there any areas they could improve?

There isn’t anything they need to improve. 

Do you have any advice for potential customers?

I recommend Netrocket! I’m always advising our partner companies that we’ve had such a great experience with them, and they should collaborate with them as well.

BACKGROUND

Introduce your business and what you do there.

I’m a director at a car repair company. We work with auto electric, bumpers, and paint.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Netrocket?

Talking to friends who have businesses, we asked them how we could grow the number of clients. Deciding between advertising and SEO, we realized that while advertising could give us clients fast, SEO could work long-term.

SOLUTION

What was the scope of their involvement?

Netrocket provided us with SEO. They did a detailed website audit, from which we assigned technical tasks to our developer. The team also helped us with online competitor research, and we collaborated on keyword research to understand how people find our services. 

What is the team composition?

We had contact with a project manager, and we also had an SEO specialist, an analytics specialist, a copywriter, and a link builder on our team. 

How did you come to work with Netrocket?

We found them through a Google search. We chose Netrocket due to their reputation; we read reviews and saw what we were looking for in them. 

How much have you invested with them?

We spent close to $8,000–$10,000. 

What is the status of this engagement?

We worked together from around January–December 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We saw results in our traffic and an increase in our clients. The Netrocket team explained that SEO isn’t as fast as advertising, and we started to see results after 3–4 months. We recovered our investment plus more revenue. 

How did Netrocket perform from a project management standpoint?

At first, we communicated via phone calls. Then, we had a Zoom call 1–2 times a week, and the rest of the time, we used Telegram. We kept track of tasks via our Telegram group, where I also made requests, and the team presented reports to us once a month.

What did you find most impressive about them?

I was impressed by Netrocket’s expertise. During our partnership, they always tried to grow their knowledge. They also had good communication skills; I could ask questions and know I’d get answers quickly. 

Are there any areas they could improve?

I would only propose that they continue to grow their expertise level to provide an even better service. 

Do you have any advice for potential customers?

Netrocket is a good partner with great communication skills and expertise. Look at their reviews, and you’ll see that choosing them means getting a partner that will help you grow your business.

BACKGROUND

Please describe your company and your position there.

Our site is a guide to airports. The site contains the most current information about all the largest airports in the world, major international airports, from which regular and charter flights are performed. I am a Forward Deployed Engineer and also in charge of SEO.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Netrocket, and what were your goals?

They looked at our copy and optimized it according to keyword research.

SOLUTION

How did you select this vendor and what were the deciding factors?

I do not know. When I joined the company, Netrocket was already with us.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Netrocket manages everything in the account, including ad creation, testing, experimentation, etc. They also provide on-page SEO for our website and do daily, weekly and monthly updates. The goal is to help get more attention, increase sales, and boost keyword rankings on the front page.

How many people from the vendor's team worked with you, and what were their positions?

Teams are made up of groups of people involved in both SEO and PPC.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our ROI has improved significantly since joining Netrocket for both SEO and contextual advertising. Since joining in 2019, our organic traffic has increased by about 75% and our organic revenue has increased by almost 60% compared to the previous period.

Describe their project management style, including communication tools and timeliness.

The Netrocket team is very comfortable to work with. They always meet deadlines. We mainly communicate by mail, and we have calls once a month.

What did you find most impressive or unique about this company?

Netrocket's SEO knowledge and professionalism have been super impressive. They helped the team to understand SEO and how to achieve our goals in a simple way.

Are there any areas for improvement or something they could have done differently?

No, we were happy with the service and the results.

BACKGROUND

Introduce your business and what you do there.

I’m the sales manager for a cable company, and we sell our products in the territory of Ukraine.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Netrocket?

We wanted to expand our website since we only had 1–2 landing pages. That’s when we looked for someone to design our website and make it more SEO-friendly. 

SOLUTION

What was the scope of their involvement?

Netrocket designed and developed our website from scratch. We wanted it to be on WordPress, but found that it wasn’t optimal for speed so instead, our developers recommended using OpenCart — an e-commerce site. This platform enables visitors to purchase our products directly from our site. Apart from the development of our website, they also provided researched appropriate keywords and our competitors, while we took care of proofreading.

Moreover, they provide us with link building and other technical tasks to make the website more SEO-friendly. They made the SEO structure for our website with categories, sub-categories, and product pages there must be, and how it was going to be displayed on the website.

They currently prepare our content plans while working on the final version of the website. However, this version is not open for indexing at the moment, because we’re in process of writing new content together for the website — they’re preparing the text according to the SEO requirements. Once that’s done, we’re planning to ask them to make Google Ads for us, and maybe manage our Facebook marketing as well.

What is the team composition?

We work closely with the project manager.

How did you come to work with Netrocket?

They were recommended by a partner who had experience working with them.

How much have you invested with them?

We spend $1,000 a month.

What is the status of this engagement?

We started working together in July 2020 and our partnership is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The most helpful thing they did is implement a structure for all our products on the website — it became easy for us to understand, so we’re very satisfied with their work. We’re currently waiting to launch our website.

Sometimes, we’re not sure how our potential clients are navigating the site for our cable products, but Netrocket helped a lot in making the site more user-friendly — we’re happy with the cooperation.

How did Netrocket perform from a project management standpoint?

We work closely together, and there’s a lot of communication between us. The deadlines are met and all tasks that are approved at the beginning of the month, are accomplished at the end of the month. Moreover, we’re always in touch so we’re able to discuss any question openly — they always explain what they’re doing and the results we could expect. 

We use Google Sheets with tables of deadlines and tasks, so that we’re always on the same page for understanding the process. In addition to that, we communicate via a messaging app and email.

What did you find most impressive about them?

What we like the most is their professional approach to the project. They always make recommendations even if it isn’t connected to SEO.

Are there any areas they could improve?

While their prices are good, it’d be better if their services were cheaper. Other than that, there’s nothing I’d have them improve at this point.

Do you have any advice for potential customers?

It’s important to see a company’s past projects before collaborating with them. Netrocket shared previous projects and clients with us, which made it very easy for us to make decisions. In my opinion, they’re worth working with.

BACKGROUND

Please describe your company and your position there.

The website is dedicated to vehicle repair, tuning, and maintenance. The website was originally created as a hobby to help car enthusiasts

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Netrocket, and what were your goals?

We wanted to complement our marketing strategy by optimizing our website to get leads organically and reduce contextual and social media advertising costs.

SOLUTION

How did you select this vendor and what were the deciding factors?

I was looking for a new contractor. I read the Netrocket cases and decided to invite them to a meeting. I used to have SEO work on my website and I was cautious, but their suggestions and meetings put me at ease.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Our partnership started with local and national SEO, and it has grown from there. Now they help with analytics, call tracking and PPC campaigns. They make sure we're moving in the right direction and running the most effective campaign in terms of cost and reach.

How many people from the vendor's team worked with you, and what were their positions?

I work directly with one person from their team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

In the beginning, we saw immediate results. As we continue to work together, the impact of their work grows. Some of the keywords helped us rank on the first page of search results. They words have been critical in attracting traffic to our site. We're also getting more calls from potential customers because of the higher rankings.

Describe their project management style, including communication tools and timeliness.

We have monthly meetings to review results, goals, accomplishments, campaigns, and more. The team always delivers what it promises to do and is always available and prompt in resolving any problems that arise.

What did you find most impressive or unique about this company?

I like that we are always on the same wavelength

Are there any areas for improvement or something they could have done differently?

Never mind. Every time I have a problem, they work very quickly with me to solve it.

BACKGROUND

Please describe your company and your position there.

This website is owned by me. We write articles about home audio, musical instruments, and other related topics.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Netrocket, and what were your goals?

I needed resources to help promote my website in the U.S. market.

SOLUTION

How did you select this vendor and what were the deciding factors?

A colleague highly recommended them. We had an introductory meeting, they made an offer, I accepted it, and we started right away.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Netrocket provides SEO support. They helped us create keyword sets and updated the structure of the site. For marketing efforts, their team writes content for my site. They produce monthly reports that we can review and improve.

How many people from the vendor's team worked with you, and what were their positions?

My first meeting was with Netrocket CEO Daniel. Then I kept in touch with one of the team leaders and the project manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The site is performing much better. Our bounce rate is down, and our pageview time has almost doubled. We are also seeing a lot more organic traffic to the site because of improved SEO.

Describe their project management style, including communication tools and timeliness.

Throughout the project, they were available for communication. We communicated by e-mail and had meetings at Zoom

What did you find most impressive or unique about this company?

They are professional, knowledgeable, and open to communication. We saw results pretty quickly, which was great.

Are there any areas for improvement or something they could have done differently?

They can improve attribution and understanding of the ins and outs of digital marketing.

BACKGROUND

Please describe your company and your position there.

I'm an Executive Director at a homebuilder

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Netrocket, and what were your goals?

Our team needed help with our online presence and to give us strategies to improve our promotion. We really wanted to understand how best to leverage our spending and which promotion channel would give us the most value, whether it was YouTube, Instagram, Google Ads, or Facebook Ads. We were looking for the best way to move forward in terms of growth.

SOLUTION

How did you select this vendor and what were the deciding factors?

I was doing a little research for the SEO consultants who work with me. After reading some of the reviews I also found, it helped me decide to contact Netrocket

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

It was mid-level Search Engine Optimization tasks such as website technical analysis, keyword expansion, onsite metadata analysis, linking to other websites, creating customized reports for clients, creative problem-solving, responding to trouble tickets, managing projects and other tasks as assigned.

How many people from the vendor's team worked with you, and what were their positions?

One dedicated account manager reported directly to me.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After a lot of initial work, it seemed like it’s going slowly (but of course, this is the nature of SEO) - now we see great results - keywords are moving up in the SERP and as a direct result there are additional leads. We work together and constantly try different things to find the best way to improve our results.

Describe their project management style, including communication tools and timeliness.

Communicate effectively with internal colleagues including the Account Manager by email and telephone with a high level of professional courtesy.

What did you find most impressive or unique about this company?

They proactively use technical knowledge and creativity to solve problems related to a client’s website.

Are there any areas for improvement or something they could have done differently?

The reports they send us don't always have a summary explaining what the numbers mean and how they can be applied to future planning. If they could interpret the data more often, it would be helpful.

BACKGROUND

Please describe your company and your position there.

I am a customer service specialist for an engineering company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Netrocket, and what were your goals?

We were building websites without thinking about how they’d attract traffic. We needed help with SEO.

SOLUTION

How did you select this vendor and what were the deciding factors?

I have known Netrocket for a long time, we work on other projects

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

The project included:

1. Collection and analysis of data and results.
2. Making report.
3. Optimizing landing pages for search engine marketing.
4. Continuous discovery, expansion and optimization of keywords.
5. Study and implementation of recommendations for search engine optimization.
6. Competitor analysis.
7. Developing and implementing a link-building strategy.
8. Recommendations for changes in website architecture, content, links and other factors to improve SEO rankings for targeted keywords.

How many people from the vendor's team worked with you, and what were their positions?

I do not know the composition of the team because the connection was with the project manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have seen some activity, including more leads and calls. It was slow at the beginning and it’s steadily getting better.

Describe their project management style, including communication tools and timeliness.

they were always open to dialogue, and I could handle when there were questions

What did you find most impressive or unique about this company?

They really got to know who we were and what we were trying to do. They didn’t come in with a preconceived notion or a template to fit us in; they customized their strategy to fit our goals.

Are there any areas for improvement or something they could have done differently?

I can't think of anything

BACKGROUND

Please describe your company and your position there.

I am the CEO of the marketing department of a company that sells seeds of garden plants, flowers, herbs, bulbs, seedlings, inventory, etc.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Netrocket, and what were your goals?

We needed to widen our digital visibility. We sought to expand our digital blueprint on all our platforms by improving our SEO and Google Ads.

SOLUTION

How did you select this vendor and what were the deciding factors?

I reached out to different agencies based on referrals and reviews and ultimately selected Netrocket based on their proposal.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Having fixed our website errors, Netrocket now works with us on SEO, including content writing. They also support our PPC marketing campaign for Google Ads.

How many people from the vendor's team worked with you, and what were their positions?

We initially worked with Senior Account executives. Once we decided to sign on, I worked primarily with the Project Manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We’ve seen quality leads. Netrocket implemented a technology that shot up our leads and improved their quality too. We’re a higher-ticket item, so the quality of our leads is important to us.

Describe their project management style, including communication tools and timeliness.

Netrocket actively participates in feedback cycles, adapting accordingly and crafting an enjoyable process for both teams.

What did you find most impressive or unique about this company?

Professionalism and knowledge of SEO challenges were monumental in our success. They took the time to understand our industry and the highly competitive online environment. Their knowledge of the entire SEO process made all the difference.

Are there any areas for improvement or something they could have done differently?

no