Net Reputation

BACKGROUND

Please describe your company and your position there.

Office manager at a boutique law practice.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Net Reputation?

Negative Google Review Negative Site Push Down

What were your goals for this project?

Online reputation management

SOLUTION

How did you select Net Reputation?

Tony guaranteed our money back if results were not achieved. The team did not let us down.

Describe the scope of their work in detail.

(2) Negative Google Reviews (1) Negative Site Push Down

What was the team composition?

Tony was our point of contact and we found him highly accessible at every stage of the project. Trey managed our Google review take down. Within days,

1. The first fraudulent and defamatory review was removed.
2. He continues to work on another review that posted one star with no accompanying words by the same individual.

This review is taking longer to remove. David worked on the negative site push down. Immediately he recognized the site was using an unethical means of acquiring high Google positioning. Within days of alerting Google to the same, the site was pushed to page two.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Two negative Google reviews (both left by one person):

1. The fraudulent and defamatory review was down within a few days.
2. The review that had no content, simply one star is still up.

Apparently, no content reviews are harder to get removed. However, the fraudulent review was the most damaging to the business. We're very happy that the untrue and damaging information is gone.

One negative website: Within two weeks of taking over the online reputation management, the negative site went from position #3 to position #14, and continues to go down. David brought to our attention other issues which he promptly dealt with as well.

How effective was the workflow between your team and theirs?

Tony, Trey, and David shared an open line of communication throughout the project. Tony responded to calls and texts almost instantaneously. Net Reputation's time zone was three hours ahead of ours.

But that didn't preclude Tony from picking up the phone when he was out on a Friday night at 6:30pm. This is exactly what we needed when our business was under attack. I'm totally grateful to him for such responsiveness and dedication.

What did you find most impressive about this company?

There are a lot of companies out there that promise results. These guys actually get them. When our business was under attack, Net Reputation managed the situation professionally and delivered results. We are immensely grateful to the entire team there.

Are there any areas for improvement?

No

BACKGROUND

Please describe your company and your position there.

Ads2Convert is a performance-driven digital advertising agency. I am the managing director of the company and manage day-to-day operations, campaign strategy implementations & head a small media buying team.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Net Reputation?

We had Net Reputation take care of our online reputation management, as we wanted to improve our company's online web presence & reputation.

What were your goals for this project?

We were looking to increase our online presence and remove some negative content that was meant to be posted about another company with a similar name to ours (which we have no connection with).

SOLUTION

How did you select this vendor?

We initially ran a few Google searches, looking for solutions to our issues, and came across several online reputation management vendors. After speaking to several vendors’ sales teams and comparing quotes, we ended up picking NetReputation.com as they seemed to be most knowledgeable in the space and were quick to provide a case study of a similar issue they had taken care of for another business.

Describe the scope of their work in detail.

Net Reputation took care of suppressing an incorrectly posted negative review of another company, through the posting of several pieces of content which they were able to get ranked, replacing the misleading content in the search engines.

They used a combination of SEO techniques and leveraged partnerships they hold with high authority domains within Google search results, to achieve this. They also improved our company's web reputation.

What was the team composition?

They have a team of very helpful salespeople & highly skilled online reputation management specialists. We're very impressed by their cost-effective service, dedication, and timely service.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

As per above, they were able to get rid of the negative content successfully and this has resulted in higher volumes of prospects reaching out to us.

How effective was the workflow between your team and theirs?

All team members we've dealt with were prompt to return emails & phone calls. They are very accessible and transparent, they took their time to explain the whole process, and gave frequent progress updates. All of our expectations have been exceeded.

What did you find most impressive about this company?

Their extensive experience and competency were impressive and have brought in great results. I was impressed that after working together, we saw better results in a matter of weeks rather than waiting several months to see them.

Are there any areas for improvement?

We had a very positive experience with NetReputation, there really weren't any downsides; we’ve been happy with their services.

BACKGROUND

Please describe your company and your position there.

We are into sales of classified information for sports trading. I work as a marketer.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Net Reputation?

We hired them to re-design our website and also for seo services.

What were your goals for this project?

To get an seo optimized website to enhance our visibility in the search engines.

SOLUTION

How did you select this vendor?

I got to know them through recommendation.

Describe the project in detail.

They initially did 2 designs for us and we ended up choosing one of them. The Designer was always in contact with us to know what our preferences are. I could be a little bit picky but i was satisfied with the design and the loading speed which was very important for us.

What was the team composition?

I only had communications with the Designer and the project manager. They always kept me abreast.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

It's been 6 months after and i have noticed significant progress. First, our site now has a high loading speed, the rankings moved from page four to page two on google and I'm hopeful it will be on page one next year.

How effective was the workflow between your team and theirs?

The project manager and the designer were accessible and easy to communicate with throughout the project duration.

What did you find most impressive about this company?

I found them to be result-oriented. That's why I hired them despite having lower bids.

Are there any areas for improvement?

The only are i wish they could improve is the Seo part. I would love our rankings to move faster than it is.

BACKGROUND

Please describe your company and your position there.

I run a web design and development business.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire NetReputation.com?

I needed help with the online portfolio for my business on multiple websites. NetReputation.com helped me create, manage, and maintain them.

What were your goals for this project?

My goal for the engagement was to enhance my company’s online status.

SOLUTION

How did you select this vendor?

I met Adam (Online Reputation Advisor, NetReputation.com) online. After vetted his business, we hired NetReputation.com.

Describe the scope of their work in detail.

NetReputation.com, Adam especially, helped position my business in a positive light on several platforms.

What was the team composition?

I’m not sure.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Since working with NetReputation.com, my business has been excelling on several sites.

How effective was the workflow between your team and theirs?

The workflow between our two teams was very good!

What did you find most impressive about this company?

I admired NetReputation.com’s communication skills and abilities in such a niche industry.

Are there any areas for improvement?

There are none that I can think of at the moment.

BACKGROUND

Introduce your business and what you do there.

I'm the COO of a pet care service company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NetReputation to accomplish for your business?

I hired NetReputation to delete negative reviews from the prior owner's reputation when I purchased the business.

SOLUTION

What was the scope of their involvement?

NetReputation advised they would remove negative reviews from Yelp and Google. The reviews stemmed from previous ownership under a different company name. Although we kept the original name as the parent company, the company operates independently and was purchased by new owners.

What is the team composition?

I worked with one teammate from NetReputation.

How did you come to work with NetReputation?

I found them through an online search. I chose them over other options because of their high ratings.

What is the status of this engagement?

We worked together in June 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

NetReputation did nothing. They guaranteed they could remove the reviews, but after my check cleared, they advised of their failure and inability to remove the reviews. They already knew this prior to taking my money. I wasted the fee and have nothing to show for it.

How did NetReputation perform from a project management standpoint?

We communicated via email and messaging apps.

What did you find most impressive or unique about them?

There were no unique qualities; they were very deceptive.

Are there any areas they could improve?

They could have advised me that there was no way to remove the Google and Yelp reviews and informed me that all I could do was bury these reviews with good reviews. Instead, they took my money and advised me of this detail at a later date. They already knew this information and were just interested in taking my money.

BACKGROUND

Please describe your company and position.

I am the CTO of an advanced materials development company.

Describe what your company does in a single sentence.

Advanced Materials development

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Net Reputation to accomplish?

• Improve our online presence in a positive way
• Help to add positive content
• Teach us how to work with online publishing tools

SOLUTION

How did you find Net Reputation?

Online Search

Why did you select Net Reputation over others?

Pricing fit our budget

How many teammates from Net Reputation were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Develop strategy to create positive image online and execute by combined development and publishing of content and training us how to maintain and add to this  in the future.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Excellent job of increasing the number of positive online hits on content.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Shout out to Danny who is great to work with, flexible and very good at follow up and patient to guide through the learning curve.

What was your primary form of communication with Net Reputation?

Virtual Meeting

What did you find most impressive or unique about this company?

Net Reputation's flexibility and excellent one-on-one support stand out.

Are there any areas for improvement or something Net Reputation could have done differently?

None that I can think of. 

BACKGROUND

Please describe your company and position.

I am the Director of an advertising & marketing company 

Describe what your company does in a single sentence.

Media Management

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Net Reputation to accomplish?

• Repair online reputation

SOLUTION

How did you find Net Reputation?

Online Search

Why did you select Net Reputation over others?

• High ratings
• Company values aligned

How many teammates from Net Reputation were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Working with Gayon, Danny, and the Net Reputation team has been an exceptional experience. Over the past year, I’ve seen firsthand their professionalism, empathy, and dedication to delivering meaningful results. Each monthly strategy session reflects their deep commitment — they make every client feel valued and prioritized. The team approaches online reputation management with both technical expertise and a genuine understanding of how to communicate the positive, human side of digital presence. Their work is thorough, thoughtful, and effective. Net Reputation truly provides an excellent opportunity to restore and enhance one’s online image. I highly commend their service and the people behind it.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Content and search result removal
reputation analysis
optimized content development 
content promotion

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes

What was your primary form of communication with Net Reputation?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They’re empathetic, understanding, and know exactly how to bring out the positive, human side of online interactions, even when dealing with the tougher side of the internet. Their patience and professionalism in managing online reputation are remarkable.

Are there any areas for improvement or something Net Reputation could have done differently?

nothing further

BACKGROUND

Please describe your company and position.

I am the Consultant of Z radiology

Describe what your company does in a single sentence.

Radiology reading services 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Net Reputation to accomplish?

• Reset the reputation
• Remove the negative contents
• Promote positive impact

SOLUTION

How did you find Net Reputation?

Online Search

Why did you select Net Reputation over others?

High ratings

How many teammates from Net Reputation were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Danny the net reputation IT Consultant is a great guy who helped me to take care of my issues with positive mind set. He was sincere and very professional with his customers. His goal was to resolve the customer's concern. You can depend on him. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Very good

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes. They were serious and consulted with me on time . 

What was your primary form of communication with Net Reputation?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The project manager and the team were great. 

Are there any areas for improvement or something Net Reputation could have done differently?

Educating clint in details about their strategies. 

BACKGROUND

Please describe your company and position.

I am the Owner of Fin & Ink Marketing

Describe what your company does in a single sentence.

Branding for Book to a Movie Project

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Net Reputation to accomplish?

• I am a different type of client than Net Reputation has seen probably ever
• I want to see what it can do. I placed a bet based on a cold call.
• I hired you for me personally . My company may come with it if NR is effective

SOLUTION

How did you find Net Reputation?

Cold Call

Why did you select Net Reputation over others?

Honesty of Cold Caller

Describe the scope of work in detail. Please include a summary of key deliverables.

I should be asking you guys NR will do . 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Too early to tell. The 1st person I was assigned to was not who picked up the account. I wanted to be reimbursed after the 1st virtual call with th eProject Manager at the time. I am happy the cold caller got back involved and partnered me with Danny

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I am still a bit murky on what the value of my investment in the firm will yield. That said, Danny is responsive and doesn't have the ego of the 1st guy they gave me. 

What was your primary form of communication with Net Reputation?

Virtual Meeting

What did you find most impressive or unique about this company?

Too early to tell. Once again, Danny listens , He is responsive. He doenst make me feel like I was lucky to hire a firm that I have no idea what they were capable of doing. 

Are there any areas for improvement or something Net Reputation could have done differently?

Yes. They should get a better read on the person before they assign that new client to a guy who made me feel like I worked for him. I wanted an immediate reimbursement of funds. I know a guy who hired NR and said it was a waste of money. I do not go by others opinions. So jury is still out. That said, Danny is a good and patient person. 

BACKGROUND

Please describe your company and position.

I am the COO of a business services company

Describe what your company does in a single sentence.

Family office

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Net Reputation to accomplish?

• Minimize the impact of negative press

SOLUTION

How did you find Net Reputation?

Online Search

Why did you select Net Reputation over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Net Reputation were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

NetReputation really came through for my company after a disreputable former employee was involved in a scandal that was tarnishing our online corporate image. NetReputation helped emphasize the great things about our company and diminish the impact of the negative press. Our online image has been restored thanks to the work of David and Jessica. Thanks to both of you! Job well done!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Negative press no longer on page 1 or 2 of a Google search

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, work was completed on time and on budget. They were veryresponsive to our needs and provided monthly status reports of the progress they were making.

What was your primary form of communication with Net Reputation?

Virtual Meeting

What did you find most impressive or unique about this company?

Communication was great. Enough to keep us informed, but not so much as to be overwhelming.

Are there any areas for improvement or something Net Reputation could have done differently?

No, not in our case.