NaNLABS

BACKGROUND

Please describe your company and position.

I am the CTO of Delos Insurance Solutions

Describe what your company does in a single sentence.

Delos Insurance is a tech-driven MGA that provides wildfire insurance in underserved high-risk zones using proprietary analytics and satellite imagery

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NaNLABS to accomplish?

• Rapidly scale engineering capacity to support new programs and carrier onboarding without sacrificing quality
• Eliminate manual operational work by automating commission payouts and regulatory form submissions
• Improve release velocity and stability by enhancing QA coverage and strengthening CI/CD pipeline

SOLUTION

How did you find NaNLABS?

I worked with NaNLABS in a previous company, they were a high-valued partner

Why did you select NaNLABS over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from NaNLABS were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

NaNLABS embedded full-stack engineers into our team to rebuild and stabilize our insurance platform. They automated commission workflows using Stripe, streamlined regulatory form submissions, improved API performance, and refactored our CI/CD pipelines via GitHub Actions. They also introduced Cypress for automated testing, built documentation around deployments, and contributed to operations and legal discussions when needed.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Time to market for new insurance programs decreased significantly.
• Manual tasks like commission payout and regulatory form submissions became fully automated.
• More stable releases and faster deployment cycles through automated QA and improved pipelines.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Extremely responsive and flexible. Their team not only delivered on time but proactively identified bottlenecks and solved problems before they escalated. They became an extension of our internal team rather than an outsourced vendor.

What was your primary form of communication with NaNLABS?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their sidekick mentality, embedding seamlessly into our team, asking the right questions, taking initiative across technical and operational needs, and consistently delivering with quality and care.

Are there any areas for improvement or something NaNLABS could have done differently?

Honestly, no. They've exceeded expectations. If anything, we’d love to scale faster with more of their talent.

BACKGROUND

Please describe your company and position.

I am the Head of Product, R&D of PrivacyCode

Describe what your company does in a single sentence.

We help companies build privacy into their processes and applications.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NaNLABS to accomplish?
Development of our product from scratch to ongoing releases.

SOLUTION

How did you find NaNLABS?

Referral

Why did you select NaNLABS over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from NaNLABS were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The team from NaNLABS built a SaaS application on AWS with JavaScript/Typescript web front end and backend using graphQL and lambdas written in JavaScript and Python. Several AWS services were used, including Amplify, DynamoDB, ElasticSearch, etc.
The work was done under the direction and in collaboration with our head of product, and R&D. The key deliverables were ongoing product enhancements and releases. NaNLABS provided AWS expertise and participated in our architecture decisions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Few bugs are created by development per release.
• Few bugs were reported by customers.
• Customer feature requests indicate a good understanding of and experience with the product.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

NaNLABS project management was exceptional. Their project managers and developers approached our product as if it were their own. They communicated extremely well and even suggested improvements to our processes. We couldn't have succeeded building our product without them.

What was your primary form of communication with NaNLABS?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They lived up to their company name, which was a very big name. Each team member brought their expertise, extremely positive attitude, and great personality. A joy to work with.

Are there any areas for improvement or something NaNLABS could have done differently?

I don't think so. We were more than happy with all aspects of working with NaNLABS.

BACKGROUND

Please describe your company and position.

 I am the CTO of a human resources company 

Describe what your company does in a single sentence.

We're building a jobs marketplace that connects candidates who have verified credentials with immediate job opportunities.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NaNLABS to accomplish?

• Build the engine of the jobs marketplace
• Create both the Candidate and Company application
• Enable video interview functionality with candidate feedback.

SOLUTION

How did you find NaNLABS?

Referral

Why did you select NaNLABS over others?

• Pricing fit our budget
• Great culture fit
• Technical profeciency

How many teammates from NaNLABS were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

NaNLabs was responsible for building the entirety of our platform's technical functionality. This required two separate frontend applications, a backend engine (including a custom job matching algorithm based on generative AI) and an infrastructure layer consisting of multiple Lambda functions, a Postgres database and Cognito user pools. The first SOW revolved around creating the base frontend applications and the job matching engine. 

This required a massive effort as our scope was constantly fluctuating based on external variables. Multiple API's were included in this project to enable employment verification and document signing. The second SOW evolved our platform with the addition of video interviews. NaNLabs implemented calendar scheduling, video conferencing capabilities and interview feedback forms.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Demonstrated functionality of specific objectives

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our dedication project manager was excellent. She facilitated regular standups, demos and retros. She ensured that tasks were assigned during sprints and ensured the completion of all objectives.

What was your primary form of communication with NaNLABS?

Virtual Meeting

What did you find most impressive or unique about this company?

They have fantastic ownership of their problem space. They had a very strong technical proficiency. All of their work follows industry standard best practices and they are truly pleasant to work with.

Are there any areas for improvement or something NaNLABS could have done differently?

Both the UI Designers and Software Developers were great at their roles. But at times, there seemed to be a slight disconnect between the their respective responsibilities. It wasn't always clear when a designed element would be included in the build, but this is understandably a tough part of building an application as complicated as ours.

BACKGROUND

Please describe your company and position.

I am the CEO of PrivacyCode.AI

Describe what your company does in a single sentence.

We transform written data policies and business needs into actionable process and technology tasks with instructions, workflow and analytics driven by LLMs for ingestion and swarm machine learning outcome analysis.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NaNLABS to accomplish?

• Efficient building from wireframe to MVP
• Security and privacy sensitive SaaS business and technical requirements
• Easy to use and adapt environment with a highly invested and engaged team

SOLUTION

How did you find NaNLABS?

Referral

Why did you select NaNLABS over others?

• Pricing fits our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from NaNLABS were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged the team from the inception stage & brought the first demp/ MVP customers on the platform on December 2021. Our first pilots and testing clients began shortly thereafter and the team was extremely responsive in adapting the customer feedback into the various releases of the platform. 
Our first enterprise clients entered the platform in December 2022, so the focus on security, multitenancy and regular updates and critical feature additions have tbeen essential and the team has worked as if part of the founding owners. As the platform and the team has evolved, we have been able to add project management, design and critical architecture trouble shooting expertise into the build as needed. 
As the economy has waivered,NaNLabs has stayed by our side and our clients' sides, helping us to provide the right level of service to meet the need.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We are selling 6 figure deals to enterprise clients on a SaaS platform that was a dream before December 2021.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We enjoy daily standups and planning sessions. Their team, is our team and the collaboration is a two way ownership of urgency and accountability for deadlines. Above and beyond pride in their work.

What was your primary form of communication with NaNLABS?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We have found the level of passion for the project and creativity has far exceeded expectations. Meeting spec sheets and release features was my normal expectation. With this group, the level of professionalism and infectious energy keeps us going even during the inevitable periods of doubt and question. They are problem solvers and risk spotters.

Are there any areas for improvement or something NaNLABS could have done differently?

We would love it if Argentina was closer to our home base.

BACKGROUND

Please describe your company and position.

I am the Founder of Amalgam Software Inc.

Describe what your company does in a single sentence.

Amalgam Software is a comprehensive fintech B2B automation platform that allows users to download, update, and analyze data trapped in common business apps such as Shopify, Quickbooks, Stripe, Salesforce, and Amazon.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NaNLABS to accomplish?

• Back-end development and API integrations
• Front-end development
• Redesign & branding refresh
• Implement Agile practices
• Architectural improvements

SOLUTION

How did you find NaNLABS?

Referral

Why did you select NaNLABS over others?

• Great culture fit
• Referred to me
• Company values aligned

How many teammates from NaNLABS were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Working with NaNLABS has been a great experience for Amalgam. In 2021, we found ourselves in need of a swift transition after our previous software agency's departure. NaNLABS stepped in, and within a month, we were well on our way to elevate and expand the capabilities of our product, "The Hub." (at the time we only had an MVP) and to envision the potential of targeting larger clients in the enterprise sector, which represented a significant business opportunity for us.
NaNLABS played a pivotal role in this transformation by establishing an Agile Pod dedicated to the maintenance and development of our platform. Their involvement was instrumental in achieving several key deliverables, including:

• Product robustness: NaNLABS worked closely with us to enhance the robustness of our product. Through their expertise, they ensured that "The Hub" could handle the increased demands and complexities of enterprise clients.
• Infrastructure and deployment: NaNLABS collaborated with us to streamline our cloud infrastructure and deployment processes. This optimization was essential in ensuring the seamless performance and reliability of our product, particularly in enterprise environments.
• Security enhancements: security assessments were conducted to fortify the product's defenses, a critical factor for gaining the trust of enterprise clients. NaNLABS played a pivotal role in strengthening our security measures.
• Agile methodology implementation: they also introduced an Agile organizational structure, enabling us to work with greater speed and efficiency. This organizational shift facilitated faster development and delivery of features and improvements.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Swift transition: NaNLABS facilitated a seamless transition within just one month. They efficiently compiled crucial documentation and knowledge from the previous provider.
• Product stability: the bug-fixing time was reduced by nearly 80% and monthly deployments were doubled, ensuring a more stable product.
• Efficiency: we increased our development efficiency through the implementation of the Agile practices that encompassed sprints, retrospectives and Scrum dashboards, among others.
• Front-end enhancement: NaNLABS successfully updated the front-end to match our new branding requirements, that not only improved the look&feel of our solution but also enhanced the user experience.
• Process automation: they automated tasks like deployments and improved communication between their team and our team. This gave us time back to focus on the business aspect of Amalgam.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Initially, we had no good project management structure, limited Agile practices, and poor ability to estimate time requirements in advance. The change in approach and dedicated PM support NaNLABS provided us with ensured that we were able to transform our planning practice and better balance feature upgrades with customer requests and bug support.

What was your primary form of communication with NaNLABS?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed with the quality of both their management and individual programming capabilities. Not only does NaNLABS have an extremely capable group of senior level managers who were easily able to understand our project needs and recommend architectural enhancements, the individual members of our team were exceptionally capable. This was a difficult thing for us to find in an industry where most assigned resources are either very junior, or lacking in relevant project experience.

Are there any areas for improvement or something NaNLABS could have done differently?

Most of the challenges we faced were due to the nature of our preexisting code, or the hasty departure of our previous development partner. NaNLABS did a great job of managing through that chaos and installing an effective team very quickly.

BACKGROUND

Please describe your company and position.

I am the SVP Engineering of Artifact Uprising

Describe what your company does in a single sentence.

Artifact Uprising enables people to give permanence to the moments that matter with thoughtfully sourced photo books, prints, and decor through a custom authoring and configuration editing experience.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NaNLABS to accomplish?

• Gain additional skilled resources to finish development of a large rewrite without expanding FTEs

SOLUTION

How did you find NaNLABS?

Tech leadership worked with NaNLABS at former company

Why did you select NaNLABS over others?

• Great culture fit
• Good value for cost
• Referred to me

How many teammates from NaNLABS were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We endeavored on rewriting our entire editing platform from the ground up. This involved going from a brittle, older react app with little to no test coverage and antiquated component structure to a modern TypeScript React application but with extensibility, feature iteration, and test coverage in mind. The new application was built to be able to release individual products and product lines on to the new experience to test and iterate to ensure little to no negative impact. 

As a result, we released functionality in incremental stages, first starting with our frames product offerings in September of 2021, a second milestone in January of 2022 releasing the prints offerings, October 2022 released a majority of the book offerings, and currently in process of releasing the remainder of our book offerings in August of 2023.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Releasing our product offerings in totality on the new platform, building a firm foundation to be able to test and iterate on, and ensuring that the customer order rate is at or above the previous version of the editing experience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

For most of the project, we ran a traditional scrum process of two week sprints. The NaNLABS developers participated in all of the standard ceremonies and were responsible for delivering within the standard sprint. Additionally, we shifted to a milestone-based process where we targeted a single date for a large amount of functionality. I was incredibly impressed with their responsiveness and the efforts they put into hitting the tight deadline.

What was your primary form of communication with NaNLABS?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I've been very impressed with the individual engineers and their commitment to understanding the needs and desires of the project as a whole. They all show a desire to build quality solutions, not just execute the work.

Are there any areas for improvement or something NaNLABS could have done differently?

We worked with an engineer who was not actually an internal employee of NaNLABS, but a subcontractor. That experience did not go well and was a little surprising, given the positive experience with a majority of the rest of the team.

BACKGROUND

Please describe your company and position.

I am the Head of Product of INE

Describe what your company does in a single sentence.

IT Training in the Cyber Security, Networking and Cloud space

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NaNLABS to accomplish?

• Analysis of a Data Engineering solution
• Alternatives to implement
• Implementation details (in depth) of the chosen solution

SOLUTION

How did you find NaNLABS?

Referral

Why did you select NaNLABS over others?

High ratings, Referred to me

What was the size of NaNLABS’s team?

2-5 Employees

What was your primary form of communication with NaNLABS?

Virtual Meeting, Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

We were looking for a partner with experience in Data Engineering to collaborate with us on developing a brand new analytics system for INE’s platform. The main challenge was to design an analytics system able to collect, store and analyze a high amount of data.

Thousands of users log into the platform simultaneously and millions of events occur every day so we had to consider the volume of data. In the meantime, the new analytics system had to be scalable and cost-efficient. NaNLABS’ team managed to deliver viable solutions to overcome these challenges.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Concurrent users querying our analytics dashboards
• Response time for default chart in the order of milliseconds (using caching or other mechanisms)
• Response for custom charts and dashboards in the order of seconds
• Adaptability of the infrastructure to be queried by our APIs and BI tools (AWS Quicksight)

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The NaNLABS team worked closely with us to define the project goals and our requirements. They consistently prioritized our satisfaction and feedback to ensure that the end result met our expectations

What did you find most impressive or unique about this company?

The team maintained open communication and collaboration with us, working closely and providing rapid responses

Are there any areas for improvement or something {provider_name} could have done differently?

Not really. I wish I could have continued working with them.

BACKGROUND

Please describe your company and position.

I am the Founder of Popr.ai

Describe what your company does in a single sentence.

Popr.ai is a tool to add motion to messages to help earn a response in noisy inboxes.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NaNLABS to accomplish?

• Design and develop our MVP

SOLUTION

How did you find NaNLABS?

Online Search, Clutch Site

Why did you select NaNLABS over others?

High ratings, Close to my geographic location, Good value for cost, Company values aligned

What was the size of NaNLABS’s team?

2-5 Employees

What was your primary form of communication with NaNLABS?

Virtual Meeting, Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

I needed a solution that made it easy for users to be able to create personalized, animated slideshows. Each slideshow should contain text based slides with unique personalization variables. I was looking for a capable technology partner that could help us design, build, and launch the product to market.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• We had a clearly defined scope and timeline established.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The NaNLABS team used Agile practices. They worked in sprints and delivered working software from the get-go. I could give them feedback on product design definitions, early versions of the product, and test integrations.

What did you find most impressive or unique about this company?

NaNLABS struck a balance between challenging me and ensuring that the solution we were arriving at was something they could deliver—not being the ‘yes-man’ and not the ‘no-man’ either.

Are there any areas for improvement or something {provider_name} could have done differently?

They delivered on the scope of the project in a timely manner. We are very happy.

BACKGROUND

Please describe your company and your position there.

I was the founder CTO/CPO of WootCloud Inc, an IoT Security company. WootCloud is an emerging innovator in enterprise IoT device security.

In 2016, the startup launched an innovative IoT risk assessment platform able to uncover all types of unmanaged devices by scanning both the radio and network spectrum to provide critical context about each device.Thus, the platform analyzes a large amount of data in order to detect, prevent but also remediate security issues.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire NaNLABS, and what were your goals?

We wanted to improve how large enterprise organizations handle their network security and specifically IoT security. We had a small team and a very complex and ambitious roadmap ahead.

So we were looking for a reliable software development partner that could help us along the way and shape the engineering together with our internal team. We needed help with front-end UI ( both the client and server) and back-end cloud development , and cloud infrastructure.

SOLUTION

How did you select this vendor and what were the deciding factors?

One of our principal engineers has worked with NaNLABS in the past and he strongly recommended them to help us build and scale our platform.

The salient reasons are

• They have experience working in the CyberSecurity space and they were a very technically sharp team.
• Our team had prior great experience working with this vendor
• The leadership is strongly technical and engineering-driven which led them to give us the right engineering talent to design and develop.
• Very good support and the team is always ready to help

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We've worked together for 4+ years, they were instrumental in several initiatives inside our project. They have even led some of these: Revamped the entire UI using ReactJS and advanced charting libraries.

Improved our back-end services to support bigger customers and larger data processing. Using techs like Python, AWS Lambda, Elasticsearch, Kafka Automate manual work and set up CI/CD mechanisms.

How many people from the vendor's team worked with you, and what were their positions?

There were 4 main developers working on the project with the supervision of a project manager and a principal engineer. They brought consultants on for business-critical tasks. Over the years, there were different people that worked on the project. They have always had strong technical talent, motivation and good communication skills. .

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

• Consistent results, great code and timely release of our product to customer.
• Making the team better equipped to experiment with features and validate them with customers.
• Development velocity was increased by 4x thanks to the additional manpower, agile organization, and automated processes.
• Our deployment times were reduced by 3x.

Describe their project management style, including communication tools and timeliness.

They brought an Agile organization that worked great with our internal processes. The NaNLABS team was very responsive and transparent in their work. Timeline-wise they were very aligned with our goals, going the extra-mile when the business needed it. Very helpful, dependable team and management.

What did you find most impressive or unique about this company?

We had direct contact with developers. They were all involved and committed to our project. Their talent is exceptional and always had a strong relationship with their leadership team. Leadership team is very keen to take feedback and find ways as to how to collaborate and deliver better results.

Are there any areas for improvement or something they could have done differently?

Not really. Along the way, we had some minor issues that were discussed and addressed quickly.

BACKGROUND

Introduce your business and what you do there.

I’m a partner for a small product management and design consultancy.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with NaNLABS?

We’re managing a software product for a Fortune 500 company, and we needed a new development team. We hired NaNLABS to continue the development of the application while adding new features and functionality to the existing coding base. 

We wanted to hire someone we knew we could depend on to make sure that the app stayed up, and someone who would be highly responsive if there were bugs or issues that needed to be handled.

SOLUTION

What was the scope of their involvement?

The app is an internal sales enablement application that relies on rich mapping functionality. The primary workflow is effectively adding data and managing all the data visualized on the app. NaNLABS and our company work together as the software team for this project, so they’re helping provide maintenance, but it is ongoing, and we’re still doing active development. 

They took on the existing code base of the web application, and we’ve been developing from there. The key technologies being used on the project are React, Java, Neo4j, MongoDB, Google Cloud, and everything is being run in Docker. NaNLABS is also assisting us with our container setup and managing some of the DevOps for our builds and development. 

What is the team composition?

We usually work with 2–3 front- and backend developers, a project manager, and occasionally bring in a UI designer when needed. We recently had to scale up the team rapidly and had some senior help to assist during that period. 

How did you come to work with NaNLABS?

We found them on Clutch. 

How much have you invested with them?

We started working together in May 2021, and it is ongoing. 

What is the status of this engagement?

We’ve invested more than $500,000 with NaNLABS so far.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

When they initially inherited the project there were some real challenges with it because it has a huge code base, there are unique technologies, and the product was buggy. NaNLABS has been meticulously organizing a plan to handle those hurdles, and over the course of their engagement, they’ve been able to mitigate some of the key issues in addition to adding new features. They’ve also helped us reduce our deployment time, downtime, and our number of help desk tickets has gone down by 75%. 

How did NaNLABS perform from a project management standpoint?

They’re super responsive, and we meet regularly. They’re very transparent about where they’re at and highly communicative. We use Slack and Google Meet for communication and ClickUp for project management. 

What did you find most impressive about them?

NaNLABS is extremely committed to building and retaining talent. They use the opportunities available as teaching moments and bring in team members to shadow and learn. We like working with a partner that's so committed to their team and who puts so much into the education and training of their team members. 

We have a steady team that we work with, which is great because we don’t always have to get people up to speed. They’re highly organized, especially in terms of approaching big development problems. They have a robust documentation system and always evaluate before diving in. They’re also highly flexible, open to feedback, proactive, and quick to solve any issues. 

Are there any areas they could improve?

There’s nothing more that they could be doing for us. 

Do you have any advice for potential customers?

Trust them and take advantage of their process because it’s successful.