Multiinsight

BACKGROUND

Please describe your company and position.

I am the Founder & CEO of Whats Up Beauty

Describe what your company does in a single sentence.

What's Up Beauty is an indie beauty and nails brand that offers a variety of makeup products, nail polishes, and nail art tools, with collections inspired by themes like geodes, dragons, and the Serengeti.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Multiinsight to accomplish?

We engaged Multiinsight to help us create a powerful and unified brand identity for our skincare line. We also wanted to boost our online presence by creating a user-friendly and visually beautiful website, complete with a customized Shopify theme that could handle our e-commerce demands quickly.

SOLUTION

How did you find Multiinsight?

• Online Search
• Clutch Site

Why did you select Multiinsight over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Multiinsight were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Multiinsight offered a complete range of services:

• Branding: They created a comprehensive branding plan that included our logo, color palette, typography, and brand rules, ensuring a consistent appearance and feel across all platforms.
• Web UI/UX Design: They created a modern and intuitive user interface and experience for our website, emphasizing smooth navigation and an engaging user journey from landing to checkout.
• Shopify Theme Development: They designed a customized Shopify theme that met our brand's visual and functional requirements. This includes including product pages, a blog, user reviews, and a variety of e-commerce features to improve the buying experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The outcomes were impressive and clearly demonstrated success. Our website traffic increased significantly, and the average session duration improved, indicating that visitors were engaging more with our content.

The custom Shopify theme boosted our online sales within the first three months. Additionally, our brand recognition grew, as evidenced increase in social media followers and positive feedback from our customers about the new branding and website design.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Multiinsight’s project management was outstanding. They delivered all items on time and were highly responsive to our needs. We had regular check-ins and updates, which kept us informed and involved throughout the process. Whenever we had questions or needed adjustments, their team was quick to respond and implement changes. Their proactive approach made the entire project run smoothly.

What was your primary form of communication with Multiinsight?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Multiinsight's ability to understand and translate our brand's vision into an appealing design was impressive. Their creativity and attention to detail were exceptional. Additionally, their efficient integration of branding, UI/UX design, and Shopify development under one roof was incredibly convenient and ensured a unified approach to our project.

Are there any areas for improvement or something Multiinsight could have done differently?

If I had to suggest anything, it would be to perhaps offer more educational resources or workshops for clients on maintaining and updating the Shopify theme post-launch. However, this is a minor point, and their overall service was top-notch.

BACKGROUND

Please describe your company and position.

I am the CEO of Gather

Describe what your company does in a single sentence.

High-performing terms use Gather to unlock the value of their construction records.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Multiinsight to accomplish?

We engaged Multiinsight to provide staff augmentation services for E-Commerce, a full-service digital firm. Our major aim was to expand our development capabilities to fulfill the growing demand for web development projects. 

We wanted talented developers that could work smoothly with our team and help us complete high-quality projects on schedule.

SOLUTION

How did you find Multiinsight?

Clutch Site

Why did you select Multiinsight over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Multiinsight were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Multiinsight provided us with an excellent staff of full-time professionals who truly became a part of the team. They handled everything, from designing and managing our e-commerce sites and applications to implementing new features depending on our clients' requirements.
 
They always ensured that our projects were delivered on schedule and to our high standards. They collaborated closely with our internal team to ensure that the entire process ran smoothly and quickly.

Furthermore, they offered continuing assistance and were always available to troubleshoot any concerns. Their competence ranged from front-end to back-end development, ensuring that our projects flowed smoothly from beginning to end.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Working with Multiinsight had a significant influence on our business. We were able to manage many projects at once because to the additional development resources they supplied. Our project schedules improved dramatically, as we frequently met or exceeded our deadlines with their assistance. 

Our deliverables improved in quality as a result of the skills their developers brought to the table, making our clients even happy. Furthermore, we discovered that using Multiinsight's staff augmentation services was less expensive than recruiting full-time, in-house developers, allowing us to optimize our resources and save costs.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They worked effortlessly with our current procedures and utilized our chosen project management tools to provide complete transparency. Their proactive communication and regular updates helped us stay informed and assured that our initiatives were on schedule and also worked effortlessly with our current procedures and utilized our chosen management tools to provide complete transparency. 

What was your primary form of communication with Multiinsight?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Multiinsight ability to deliver highly experienced developers who were not just technically capable but also suited to our corporate culture. They took the effort to understand our particular requirements and paired us with resources that would benefit our team. Their dedication to our achievement was reflected in their work ethic and output quality.

Are there any areas for improvement or something Multiinsight could have done differently?

If I had to suggest an area for improvement, it would be to expand their range of services to include more specialized roles or niche expertise but honestly, our experience with Multiinsight was overwhelming and positive. 

BACKGROUND

Please describe your company and position.

I am the General manager- Marketing & Operations of Nomads clothing

Describe what your company does in a single sentence.

Ethical fair trade clothing made with natural fibres and GOTS certified organic cotton – we've been a fair trade clothing company since 1989.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Multiinsight to accomplish?

• We engaged Multiinsight with the goal of entirely revamping our online presence to increase traffic and revenue for our apparel company. Our primary goals were designing a user-friendly website, establishing a strong brand identity, increasing search engine rankings, and implementing effective email marketing campaigns.

SOLUTION

How did you find Multiinsight?

• Online Search
• Referral

Why did you select Multiinsight over others?

• Pricing fit our budget
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Multiinsight were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They completely revamped our website, concentrating on a slick, modern style. This involved both front-end and back-end development to guarantee the website was quick, secure, and mobile-friendly. Their team revamped our brand identity by establishing a new color scheme and creating brand guidelines. They also designed numerous marketing materials, including social media graphics and advertising banners.


Multiinsight performed an in-depth SEO analysis of our website, optimizing our content for important keywords and creating high-quality backlinks. These efforts were targeted at enhancing our organic search ranks and increasing traffic to our website. 


Furthermore, they created and implemented email marketing campaigns suited to our target audience. This includes generating email templates, segmenting our mailing list, and providing interesting content for conversion rates.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The outcomes were incredible. Our website traffic increased significantly, and our search engine rankings improved dramatically. Our brand now has a consistent, professional appearance, which has increased client trust and loyalty. The email marketing initiatives were very effective, with better open and conversion rates than we had ever seen. Overall, our sales grew, and clients responded well to the new website and branding.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management with Multiinsight was exceptional and they established precise timeframes and regularly met all deadlines. The communication with Multiinsight was effective; they kept us informed of developments and promptly addressed any queries or concerns.

Their staff was highly responsive to our input and made necessary adjustments, ensuring that the final deliverables were completely aligned with our goal.

What was your primary form of communication with Multiinsight?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Multiinsight didn’t just focus on one aspect of our project; they ensured that every element, from web development to branding to SEO, was interconnected and worked together accordingly. What impressed us most was their total approach and attention to detail. Their ability to comprehend our brand and integrate it into a consistent web presence was impressive. Furthermore, their creativity and new ideas really set them apart.

Are there any areas for improvement or something Multiinsight could have done differently?

Honestly, there’s nothing significant that we felt needed improvement. The entire experience with Multiinsight was positive.

BACKGROUND

Please describe your company and position.

I am the Founder and CEO of Nettie Pickleball Co.

Describe what your company does in a single sentence.

Nettie is a new woman-founded pickleball and outdoor recreation company aiming to bring joy, community, and great design to the fastest growing sport in America – pickleball! After years of isolation, technology dependence, and societal divisiveness in the world, we need more ways to get outside and just play with each other.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Multiinsight to accomplish?

• Marketing to transfer our current e-commerce platform to Shopify and totally redesign our online store. Our key objectives were to enhance the user experience, increase site speed, and raise online sales. We also needed to make sure that the new site was adaptable and could accommodate more traffic as our pickleball brand expanded.

SOLUTION

How did you find Multiinsight?

Online Search

Why did you select Multiinsight over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Multiinsight were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The whole move from our previous platform to Shopify. Their area of work:

• Designing a new, user-friendly layout that aligned with our brand identity. 
• Developing and customizing the Shopify store to meet our specific needs, including product pages, checkout process, and integrations with third-party tools. 
• Migrating all product data, customer information, and order history to the new platform. 
• Implementing SEO best practices to ensure our site retained its search engine rankings. 
• Providing training and support to our team on managing the new Shopify store.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The Our website's load time improved significantly. 
• We had high conversion rate launching the new site. 
• Our organic traffic grew was also great, thanks to the improved SEO implementation. 
• Customer feedback on the new site has been overwhelmingly positive, with many noting the improved navigation and overall user experience. 
• We also experienced the new design and features encouraged customers to explore more products.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• They utilized a project management program to monitor activities and deadlines, so we could easily understand where things were at any given moment. 
• They met all milestones on schedule.
• They were extremely receptive to our demands, swiftly resolving any queries or concerns.

What was your primary form of communication with Multiinsight?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Multiinsight's deep understanding of e-commerce and ability to transform it into practical solutions were impressive.

Are there any areas for improvement or something Multiinsight could have done differently?

Honestly, we were extremely satisfied with their work

BACKGROUND

Please describe your company and position.

I am the CEO of Fountain City™

Describe what your company does in a single sentence.

Information services company that do Innovative tech and sales solutions to drive online revenue for growing businesses

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Multiinsight to accomplish?
We hired Multiinsight to manage and improve our paid advertising campaigns, with a major concentration on Meta (previously Facebook). Our goal was to not just streamline our existing campaigns, but also to research and test new advertising channels such as Pinterest and TikTok.

SOLUTION

How did you find Multiinsight?

Online Search

Why did you select Multiinsight over others?

Pricing fit our budget

How many teammates from Multiinsight were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work was extensive. Multiinsight was responsible with overseeing and optimising our Meta advertising initiatives, ensuring that every dollar spent returned the highest return. They also took on the challenge of adding and testing new advertising platforms, such as Pinterest and TikTok, in order to broaden our advertising approach and reach a larger audience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

One of the most significant measurable outcomes was our Return on Ad Spend (ROAS). We saw a noticeable improvement in our ROAS shortly after Multiinsight took over our campaigns. This improvement was a clear indicator of their expertise and effectiveness in managing paid advertising.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was excellent. Multiinsight regularly delivered on schedule and kept us informed with extensive updates. They were quite proactive, addressing possible concerns before they turned into problems. It honestly felt like our company was their main priority, which was quite encouraging.

What was your primary form of communication with Multiinsight?

Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us the most was their ability to turn fast and boost our advertising effectiveness. Within a few weeks, they were able to turn things around and dramatically increase our ROAS. Their agility and effectiveness were very outstanding.

Are there any areas for improvement or something Multiinsight could have done differently?

To be honest, we did not see any areas that needed improvement. They outperformed our expectations on all fronts.

BACKGROUND

Please describe your company and position.

I am the VP of Nano-Ojas

Describe what your company does in a single sentence.

Nano-Ojas is the North American distributor of a patented formula called nano policosanol. Our mission is to harness the intelligence of nature and nanotechnology, giving you the space to enjoy smarter, safer alternatives for supporting immunity, energy, and skin health.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Multiinsight to accomplish?

• Update existing pages on our shopify website
• Improve UX with better content organization
• Custom coding

SOLUTION

How did you find Multiinsight?

Referral

Why did you select Multiinsight over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Excellent communication

How many teammates from Multiinsight were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Update existing web pages and create new pages with custom coding for better UX, content organization, visual appeal, and website efficiency.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The scope of our projects were clearly stated with the deliverables, costs and timeline. Projects were finished in a timely manner. The cost was fair and competitive. Customer satisfaction—people love the new layout and UX Our team was satisfied and expectations were met.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes. All projects were delivered on time. They were very prompt in answering all our questions and excellent communicators. We were sent videos to help us “see” the work being completed. They went above and beyond to help us with whatever we required, even if it was outside of the immediate project scope.

What was your primary form of communication with Multiinsight?

Email or Messaging App

What did you find most impressive or unique about this company?

The whole process! The prompt communication, quaility of work, their creative input, and kindness. They are truly a top company with excellent customer service. We won’t use anyone else!

Are there any areas for improvement or something Multiinsight could have done differently?

Expand to Squarespace website development so I can refer you to other small business owners with that kind of website. Keep up the great work!

BACKGROUND

Please describe your company and position.

I am an executive at Paceheads

Describe what your company does in a single sentence.

Endurance Sport Equipment Rental.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Multiinsight to accomplish?

• Increase Upsells on Product Detail Page

SOLUTION

How did you find Multiinsight?

Online Search

Why did you select Multiinsight over others?

• High ratings
• Pricing fit our budget

How many teammates from Multiinsight were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We are running a Shopify Shop and renting out sport equipment. For most of the products, Upsell products are mandatory to use the main product. We needed a solution to implement a clear an reliable upsell function + explanation on the respective product detail page, to ensure every customer has the change to do the upsell. For an excellent UX, we needed to implement a complex preselection logic for the upsell products, so that we avoid any wrong selection of the customer.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since we implemented the custom solution, we reduced wrong orders (in terms of product combination) by the customer to 0.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication with Multiinsight is always great. They are professional and can talk with you on eye level. Deadlines were communicated transparent and I was always in the loop about the current project status. If they encountered some issues during the process, we scheduled a virtual meeting to clarify everything so that the project was never blocked. Delivery was done in time.

What was your primary form of communication with Multiinsight?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They not only fulfilled my needs, they even challenged my solution and improved it with their experience.

Are there any areas for improvement or something Multiinsight could have done differently?

No, I'm happy with everything.

BACKGROUND

Please describe your company and position.

I am the CEO - Founder of TelForce Group LLP

Describe what your company does in a single sentence.

We are a provider of Human Capital solutions for telecommunication projects.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Multiinsight to accomplish?

• We hired Multiinsight to manage and improve our paid advertising campaigns, with a major concentration on Meta (previously Facebook). Our goal was to not just streamline our existing campaigns, but also to research and test new advertising channels such as Pinterest and TikTok.

SOLUTION

How did you find Multiinsight?

Online Search

Why did you select Multiinsight over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Multiinsight were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work was extensive. Multiinsight was responsible with overseeing and optimising our Meta advertising initiatives, ensuring that every dollar spent returned the highest return. They also took on the challenge of adding and testing new advertising platforms, such as Pinterest and TikTok, in order to broaden our advertising approach and reach a larger audience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

One of the most significant measurable outcomes was our Return on Ad Spend (ROAS). We saw a noticeable improvement in our ROAS shortly after Multiinsight took over our campaigns. This improvement was a clear indicator of their expertise and effectiveness in managing paid advertising.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was excellent. Multiinsight regularly delivered on schedule and kept us informed with extensive updates. They were quite proactive, addressing possible concerns before they turned into problems. It honestly felt like our company was their main priority, which was quite encouraging.

What was your primary form of communication with Multiinsight?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us the most was their ability to turn fast and boost our advertising effectiveness. Within a few weeks, they were able to turn things around and dramatically increase our ROAS. Their agility and effectiveness were very outstanding.

Are there any areas for improvement or something Multiinsight could have done differently?

To be honest, we did not see any areas that needed improvement. They outperformed our expectations on all fronts.

BACKGROUND

Please describe your company and position.

I am the Website Development of Primus Holdings LLC

Describe what your company does in a single sentence.

ecommerce store

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Multiinsight to accomplish?

• Get a functional website

SOLUTION

How did you find Multiinsight?

Online Search

Why did you select Multiinsight over others?

• High ratings
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed to modify Shopify to allow for more than 100 variants. This turned into a lot of other fine tuning as well for colors and other options. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We released the website on time. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• On time. 
• Timely response. 
• Often, I will ask for something and they can jump on the issue within 24 hours.

What was your primary form of communication with Multiinsight?

Email or Messaging App

What did you find most impressive or unique about this company?

I like how Multiinsight manages communication through screen recordings over everything else.

Are there any areas for improvement or something Multiinsight could have done differently?

Nothing here

BACKGROUND

Please describe your company and position.

I am the CEO of a skincare company

Describe what your company does in a single sentence.

We offer non-toxic luxury skincare for pregnant, postpartum, and breastfeeding women.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Multiinsight to accomplish?

• To migrate our current Shopify store to a new Shopify 2.0 theme, specifically the Impact theme, to enhance user experience, increase sales, and improve overall store performance.

SOLUTION

How did you find Multiinsight?

Other

Why did you select Multiinsight over others?

• High ratings
• Pricing fit our budget
• Company values aligned

How many teammates from Multiinsight were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Tazeem and her team are wonderful to work with! They implemented a responsive Shopify design for seamless browsing on all devices, improved our site navigation for easy access to products and information, and integrated customer feedback to allow us to share our reviews in multiple ways. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

From the start, Tazeem was very responsive. During the website buildout, Tazeem and her team continued to be responsive and flexible with changes to the project. She kept to timelines even when the scope changed a bit. Overall, our experience with Tazeem and her team was great, and we always consider them for future projects.

• App Analysis and Custom Coding
• On-Page SEO and Speed Optimization

Describe their project management. Did they deliver items on time? How did they respond to your needs?

During the website buildout, Tazeem and her team continued to be responsive and flexible with changes to the project. She kept to timelines even when the scope changed a bit. 

What was your primary form of communication with Multiinsight?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They had a wide array of skill sets we were able to take advantage of. 

Are there any areas for improvement or something Multiinsight could have done differently?

no