Mitryco

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of FutureXAccelerator, an AI ecosystem company. We build AI ecosystems that put someone by every patient's side — clinically governed, physician-approved, and designed for trust.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Mitryco?

We wanted two AI assistants — one for a public site and one for a member's site — that could answer member questions accurately without going off the rails, grounded only in content we approved. We also needed the whole thing to be HIPAA-compliant. The tricky part was finding someone who actually understood both healthcare compliance and modern AI tooling. Most people we spoke to were strong in one and weak in the other.

SOLUTION

What was the scope of their involvement?

Mitryco has built the technical infrastructure and application layer for our AI platform, including the on-site chat widget, internal dashboard, integrations with our existing tools, compliance architecture, and automated deployment pipeline. The team has also engineered the system so the assistant retrieves from our approved knowledge base and hands off cleanly to support when needed.On the admin side, we can review conversations, monitor system performance, adjust routing and escalation flows, and generate audit logs as needed. I’ve brought the platform vision, knowledge strategy, conversational architecture, routing logic, and tone framework. Mitryco has collaborated on the technical system design and built the infrastructure that brought it to life.Additionally, the team has implemented an internal ticketing workflow and authored the HIPAA technical safeguards documentation, which has helped us move from scattered feedback in Slack and email to a much more structured operational process.

What is the team composition?

We work with 2–5 teammates from Mitryco.

How did you come to work with Mitryco?

Someone referred Mitryco to me. I chose them over other options because they had high ratings, their pricing fit our budget, they had a great culture fit, they offered good value for the cost, their company values aligned with ours, and they really felt like my needs were understood. Moreover, they had excellent communication.

How much have you invested with them?

The project scope is confidential.

What is the status of this engagement?

We started working with Mitryco in December 2025, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

A few measurable outcomes stand out. Members now receive immediate answers to questions that previously sat in a support queue. The AI assistant retrieves only from our approved knowledge base, which was a critical requirement given the sensitivity of our work.Internally, our team has moved QA, feedback, and change requests into the new system, so issues are tracked, reviewed, and resolved instead of getting lost in Slack or email. We also have compliance documentation, audit logs, and a clearer operational process in place. That has given us much more confidence when questions arise around HIPAA safeguards, escalation handling, and system governance.Although we’re still early in the adoption phase, early users have been highly satisfied, and we expect the impact on support volume and escalation patterns to become more measurable as adoption increases. We’re still early in formal measurement, so we don’t have full quantitative reporting yet. Still, the operational improvements have been clear. Response time for member questions has effectively moved from delayed, queue-based support to immediate, on-demand answers.

How did Mitryco perform from a project management standpoint?

Mitryco’s project management is excellent. Their estimates are honest, and they respect deadlines. Moreover, when something needs attention, they communicate proactively before I have to ask. The team is very responsive and easy to communicate with. They work around my schedule rather than the other way around.We primarily communicate through virtual meetings. Mitryco also brings strong technical opinions when it matters but doesn’t overcomplicate decisions when it doesn’t. That balance saves me a lot of time and makes them very effective partners.

What did you find most impressive about them?

What impresses me most about Mitryco is their combination of excellent communication, genuine HIPAA expertise, and thoughtful product judgment. That combination can be rare when you’re trying to move an innovative idea into real technical execution.Mitryco treats compliance as part of the design, not a box to check at the end. It shows up in how the code is written, how logs are handled, and even how emails are composed. The team also thinks about the product, not just the task. I can ask for something small, and they often come back with the right version of it because they’ve thought through how I’m actually going to use it.

Are there any areas they could improve?

Not really. If I’m reaching, I’d say more written summaries of larger technical decisions would be helpful for my own future reference. Still, Mitryco has always been willing to walk me through things when I ask. When I requested documentation of the tech stack, they provided it thoughtfully and without hesitation.

BACKGROUND

Please describe your company and position.

I am the Head of Digital Marketing of UAMASTER

Describe what your company does in a single sentence.

UAMASTER is a digital marketing agency that provides analytics audits, advertising campaign management, and performance optimization for businesses.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mitryco to accomplish?

We hired Mitryco to build custom AI agents that could automate our internal data processing workflows and integrate with our CRM system to handle routine client communications.

SOLUTION

How did you find Mitryco?

Online Search

Why did you select Mitryco over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Other

How many teammates from Mitryco were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project included development of custom AI agents that could analyze client data from multiple sources, automatically update our CRM records, and respond to routine client inquiries through our existing communication channels. Mitryco built intelligent automation that reads our business rules and executes tasks across our databases and APIs. 
Key deliverables included a fully functional AI agent system connected to our CRM and databases, comprehensive documentation, training for our team, and ongoing optimization based on real usage patterns.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

 As a result of Mitryco's work, we achieved significant operational improvements. Our team saved approximately 35 hours per week on routine data processing tasks, client response time improved by 60%, and data entry errors decreased by 85%. The AI agents successfully automated workflows that previously required manual intervention, allowing our team to focus on strategic work rather than repetitive tasks.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

  Mitryco demonstrated exceptional project management throughout the engagement. They delivered a working proof of concept within the first two weeks, which gave us confidence in their approach. All major milestones were met on schedule, and they were highly responsive to our feedback and adjustment requests. Communication was clear and consistent, with regular progress updates and proactive problem-solving when technical challenges arose.

What was your primary form of communication with Mitryco?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

 What impressed us about Mitryco was their deep understanding of both AI technology and practical business operations. They didn't just build generic automation - they took time to understand our specific workflows, business logic, and pain points, then created AI agents that truly fit our needs. 
Their ability to translate complex technical capabilities into tangible business value, combined with their iterative approach and genuine commitment to our success, set them apart from other AI solution providers.

Are there any areas for improvement or something Mitryco could have done differently?

  No

BACKGROUND

Introduce your business and what you do there.

 I’m the CEO of a company that helps job seekers secure offers faster by applying to jobs daily on their behalf, improving their CV and LinkedIn profiles, and providing coaching and mentoring to boost hiring chances.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Mitryco?

 We needed to create a system that automatically parses vacancies throughout the internet and automatically applies to them.

SOLUTION

What was the scope of their involvement?

 Mitryco has developed a parser, a client management system, a reporting system, and an automation system for applications. The parser collects data about clients, their search preferences, and connects with a few third parties to get data about vacancies for them and shows them to the client.

What is the team composition?

 We’ve worked with five teammates from Mitryco.

How did you come to work with Mitryco?

 I worked with Dmitry previously on different projects, and he performed very well. Now, he’s opened his company, and his team has done a brilliant job. I found Mitryco through a referral; I chose them because I knew the company and its CEO, and I knew they did great stuff.

How much have you invested with them?

 We’ve spent around $75,000.

What is the status of this engagement?

 We started working with Mitryco in September 2025, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

 Mitryco has delivered a fully ready, working, and deployed system. The parser can parse and rank 2,000 vacancies daily, automatically fill 500 vacancies daily, and has 150 active daily users (DAU) in the first weeks.

How did Mitryco perform from a project management standpoint?

 The team wasn’t aware of the technologies that needed to be used and had to gain experience. However, they did it fast and brilliantly. The learning curve hasn’t delayed the project; Mitryco has delivered even faster than expected, so I’m happy. We communicate via calls, meetings, Slack, and emails.

What did you find most impressive about them?

 Mitryco delivers pure value and results, with no fluff. They’re very value-driven.

Are there any areas they could improve?

 No, I’m very happy.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO of Kablio AI, an HR company. We use AI to match job seekers and employers with opportunities in construction, clean energy, facilities management, architecture, and related sectors.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Mitryco?

We needed help with our ongoing development according to our roadmap and AI implementation.

SOLUTION

What was the scope of their involvement?

Mitryco helped us with our ongoing development and AI implementation. The team also worked on onboarding, infrastructure transfer, and an onboarding chatbot.

What is the team composition?

We worked with a confidential number of teammates from Mitryco.

How did you come to work with Mitryco?

Someone referred Mitryco to us. We chose them over other options because they were reliable, smart, and cost-effective.

What is the status of this engagement?

We worked with Mitryco from August–October 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Mitryco did what we asked for, and their work totally met our expectations.

How did Mitryco perform from a project management standpoint?

Mitryco's project management was good, and they delivered on time. We primarily communicated via Slack.

What did you find most impressive about them?

Mitryco did things that would take us much longer internally, so they helped us significantly.

Are there any areas they could improve?

Everything regarding Mitryco's work was good.

BACKGROUND

Introduce your business and what you do there.

I’m the AI invoice processing specialist at Tova Solutions. We provide accounting automation services.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Mitryco?

We needed support to build our app from scratch.

SOLUTION

What was the scope of their involvement?

Mitryco has helped us with the UX/UI design, uploading the project to the server, API integration, and support.

What is the team composition?

We’ve worked with one teammate from Mitryco initially, and now we’re working with three.

How did you come to work with Mitryco?

A friend referred Mitryco to us. I chose them because they were professionals; I saw their projects and loved their people.

How much have you invested with them?

So far, we’ve spent $12,000 with them.

What is the status of this engagement?

We started working together in February 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve been using Trello to track the project’s progress.

How did Mitryco perform from a project management standpoint?

Mitryco’s project management has been excellent. We communicate via Telegram.

What did you find most impressive about them?

Mitryco’s team is impressive.

Are there any areas they could improve?

There’s nothing they need to improve.