Merge Rocks

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder and CEO of a company that builds cryptocurrency tax software.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Merge Development?

We hired Merge Development to design our tax calculation software.

SOLUTION

What was the scope of their involvement?

Merge Development created initial mockups for which our team provided feedback. After changing certain elements of the design, they forwarded the final versions to our engineering team for implementation. They used Figma for the designs. 

What is the team composition?

We’ve worked with six folks in total. 

How did you come to work with Merge Development?

Their CEO was the one who reached out to me. 

How much have you invested with them?

We’ve paid around $60,000.

What is the status of this engagement?

We started working together in March 2020, and our partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The Merge Development team is very good at what they do. It’s why we’ve continued to use their services even after a year. We plan to work with them for the rest of our business’s life. 

How did Merge Development perform from a project management standpoint?

Their ability to communicate, stay within budget, and meet deadlines is very strong. We typically correspond via Slack and video calls. 

What did you find most impressive about them?

They’re just very good designers. 

Do you have any advice for potential customers?

Be clear about how you want your product to be built and be prepared to provide feedback to their team.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and co-founder of a smart satellite manufacturer.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Merge Development?

We needed a new website to pool in more investors and customers.

SOLUTION

What was the scope of their involvement?

We’ve initially launched a scoping and discovery phase to highlight our needs, present sample websites, and provide site information to Merge Development’s team. They’ve relied on those to craft the initial design solutions via Figma. Apart from our website's core features and functionalities, Merge Development has devised animations to promote our offerings. They’ve also incorporated a CMS into the website, which enables us to make basic updates and changes on our own.

What is the team composition?

I’ve worked with between 5–6 resources from their team.

How did you come to work with Merge Development?

I reached out to different teams with our project brief. We ultimately decided to onboard Merge Development because one of our lead investors recommended them.

How much have you invested with them?

We’ve spent about $30,000.

What is the status of this engagement?

Our ongoing partnership with Merge Development started in June 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We haven’t launched the website yet, so there are no quantifiable metrics to share at this point. From our perspective, Merge Development has built a rave-worthy and functional platform that meets our quality and animation requirements. We’ve given them concrete feedback, and they’ve taken that into account to ensure the website’s efficacy and user-friendliness.

How did Merge Development perform from a project management standpoint?

We communicate via Google Hangouts. Merge Development is a solution-oriented partner that effectively addresses our queries and concerns.

What did you find most impressive about them?

We’re most impressed with their wide area of expertise — while most development agencies focus on just UI/UX design and development, Merge Development also offers animation and production services on top of their core offerings.

Are there any areas they could improve?

They can strengthen their testing skills — performing fewer bug fixes will help us save time.

Do you have any advice for potential customers?

Be keen on giving specific feedback to help them work towards meeting your exact goals.

BACKGROUND

Introduce your business and what you do there.

I am the VP of marketing for a data company. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Merge Development?

We hired Merge Development to help us design part of the platform we’re building. 

SOLUTION

What was the scope of their involvement?

Merge Development created the starting point for our MVP — they served as the design team in our larger platform development project. We had already completed a rebrand with another agency, and Merge Development’s team was able to come in and use it as a baseline to design from. We also provided Merge Development with user experience, onboarding, and optimization requirements. Using all of those materials, Merge Development completed several iterations of the UX/UI design in Figma for our mobile and web applications. 

We initially only hired Merge Development for product design, but later expanded the team to help us further our brand. Merge Development provided us with some animations and illustrations for our website. They also designed social media posts to add to our marketing efforts. 

What is the team composition?

I worked with six teammates, and Pavel (CEO) was my main point of contact. 

How did you come to work with Merge Development?

I was referred to Merge Development by someone I know. We ultimately hired Merge Development because they were able to scale up with us quickly and provide access to a variety of resources for a reasonable price. We were moving very quickly in our platform development and could integrate into our team and keep pace with us. 

How much have you invested with them?

We invested $100,000–$200,000 with Merge Development. 

What is the status of this engagement?

We worked with Merge Development from October–December 2021.  

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Our platform is still in the beta version, so I don’t have any specific metrics. However, Merge Development’s testing and iterating helped us get to a solid spot in our development process — we’ll push out our MVP very soon. 

How did Merge Development perform from a project management standpoint?

Merge Development was great at project management — they were super responsive and kept track of what needed to be done. We had daily calls with Merge Development over Zoom and usually communicated via Slack and email. 

What did you find most impressive about them?

Merge Development provided resources we could scale up and down for an affordable price. Merge Development quickly became an extension of our internal team — they were exactly what we needed as a startup.

Are there any areas they could improve?

There wasn’t anything for them to improve. 

Do you have any advice for potential customers?

I’d advise clients to work closely with Pavel to ensure the right teammates are working with them — develop an understanding of the resources they have available. They have a network of teammates with different skill sets, which is very valuable for clients. 

BACKGROUND

Please describe your company and your position there.

I am the CEO and Co-founder of Evello. Evello is a no-code revenue management platform.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Merge Development?

We are a startup and hired Merge to design our UI, website, and marketing material.

SOLUTION

How did you selectMerge Development and what were the deciding factors?

I've worked with many designers in the past and I was in need of a new designer that fit my style. We chose them because of their affordable price, design skill, and design style. They have a very clean design.

Describe the project in detail and walk through the stages of the project.

We first had a series of discovery meetings to discuss our goals. We then gave them a Pinterest board with UI inspiration. We then gave them our product requirement documents and they grabbed the idea and ran with it. They created the UX, UI, and design library.

How many resources from the Merge Development team worked with you, and what were their positions?

In total, we worked with 6 people. UX and design positions.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We're a startup that is just launching so we don't have any other KPIs to point to except for the feedback from our advisors and prospective clients. Everyone shares the beauty of the platform.

How effective was the workflow between your team and theirs?

The workflow is outstanding. We communicate via a modern communication stack: Figma, Slack, Zoom

What did you find most impressive or unique about this company?

Design is a very personal thing. Merge's style fits my personal style exactly. I don't have to communicate the idea over and over again to the team, they just instinctually get it. They also specialize in SaaS platforms so they are easy to talk to. Their designs speak for themselves.

Are there any areas for improvement or something they could have done differently?

Not that I can think of.

BACKGROUND

Please describe your company and position.

I am the COO of XL PERMITS INC

Describe what your company does in a single sentence.

Transportation

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Merge Rocks to accomplish?

• Website development

SOLUTION

How did you find Merge Rocks?

Referral

Why did you select Merge Rocks over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Merge Rocks were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project is heavily focused on no-code development. Merge is building our new customer-facing app and an internal admin panel. The scope is large and includes many features, like user authentication, company and fleet management, a detailed ordering system with a custom US map, Stripe integration for payments, and an admin dashboard for our team. While we came to them for development, they have also been very helpful in refining the platform's design and user experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

While the project is still in development, we are very happy with the progress so far. They are building a complex platform for us, and we've been impressed with their development skills. The features and user-friendly design are a huge improvement over our old system.
Even though it's mainly a development project, we also trust their design expertise and appreciate their input. The communication is good, and we're looking forward to launching the finished product soon.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We’ve had a transparent working process: prioritized backlog, milestone demos, and open discussion when scope expanded. They’ve been receptive to feedback and comfortable iterating.

What was your primary form of communication with Merge Rocks?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They understood how much white-label flexibility matters in logistics for us because reselling or rebranding core workflow software will let us extend digital tools to customers without rebuilding from scratch.

Are there any areas for improvement or something Merge Rocks could have done differently?

The collaboration has been going well, and we don't have any areas for improvement to suggest at this stage of the project. Perhaps, not having such a time zone difference would be nice.

BACKGROUND

Introduce your business and what you do there.

I’m the growth director at Bytek, part of the Datrix Group. We develop proprietary AI software solutions to enhance and measure marketing performance for B2B and B2C companies. We offer data-driven tools to optimize processes and drive growth across the entire marketing funnel.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Merge Rocks?

We needed to build a new website.

SOLUTION

What was the scope of their involvement?

Merge Rocks has created an international, SaaS-oriented website for Bytek’s new solution, the prediction platform. The site needs to include pillar pages, forms, an academy, and event management features.

What is the team composition?

We work with four teammates from Merge Rocks.

How did you come to work with Merge Rocks?

We found Merge Rocks through an online search. The team had great clients similar to us, and we loved their approach and image on their website, so we engaged them.

What is the status of this engagement?

The engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Merge Rocks has delivered all parts of the website on time and of great quality. Since the launch, we’ve seen an increase in the time spent on the website, engagement rate, and lead acquisition.

How did Merge Rocks perform from a project management standpoint?

Merge Rocks’ project management is simple and great. We communicate through live meetings and Slack.

What did you find most impressive about them?

We’re impressed with Merge Rocks’ clear understanding of business requirements, timeliness, and empathy.

Are there any areas they could improve?

There’s nothing they can improve.

BACKGROUND

Please describe your company and position.

I am the COO of LTO Network

Describe what your company does in a single sentence.

Layer-1 Blockchain Project for RWAs

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Merge Rocks to accomplish?

Deliver new website

SOLUTION

How did you find Merge Rocks?

Referral

Why did you select Merge Rocks over others?

Referred to me

How many teammates from Merge Rocks were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We asked Merge to take our concept designs and turn them into finished art and develop a final Wordpress site. They did an incredible job.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The quality of the work was very high.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Absolutely responsive, kept all their timelines.

What was your primary form of communication with Merge Rocks?

Virtual Meeting

What did you find most impressive or unique about this company?

I was astounded by how clean their work is.

Are there any areas for improvement or something Merge Rocks could have done differently?

No I was very happy.

BACKGROUND

Please describe your company and position.

I am a Department Head of OroFi

Describe what your company does in a single sentence.

FinTech mobile app.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Merge Rocks to accomplish?

• Create layouts and components that ensured a consistent look and feel across our platform.

SOLUTION

How did you find Merge Rocks?

Online Search

Why did you select Merge Rocks over others?

Company values aligned

How many teammates from Merge Rocks were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Their deliverables included detailed layouts and reusable components, each crafted to maintain a seamless user experience. The goal was to create visually appealing designs and ensure that our platform felt intuitive and cohesive.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project led to an improved and cohesive design across our platform, and we received positive feedback on the updated look and usability. The work brought consistency and a more polished experience to our product, which has been well-received by our team and users.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered all items on time and were highly responsive to our feedback and requests for adjustments. Their team kept us updated throughout, making the process straightforward and collaborative.

What was your primary form of communication with Merge Rocks?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Merge showed a strong understanding of how to create a consistent and user-friendly interface, ensuring that every component fit seamlessly into the overall design.

Are there any areas for improvement or something Merge Rocks could have done differently?

We were satisfied with their work. The entire process with Merge Rocks was smooth, and their designs aligned perfectly with our goals.

BACKGROUND

Please describe your company and position.

I am the Product Manager of a data analytics company 

Describe what your company does in a single sentence.

Data analytics 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Merge Rocks to accomplish?

Product UI/UX

SOLUTION

How did you find Merge Rocks?

Online Search

Why did you select Merge Rocks over others?

Company values aligned

How many teammates from Merge Rocks were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Create the product design and UI/UX for Byanat platform. Focusing on creating the system design and the implementation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The end product. The design was very creative and futuristic that can scale to the future needs of our customers. Easily customizable and can cater different use cases.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes. Merge team is really fast and the communication is really smooth. We were able to finish the major of modules on time. We did face minor delays but we were able to expedite the process and come up with a great output.

What was your primary form of communication with Merge Rocks?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their level of understanding of our vision and product, and their ability to comprehend our requirements and convert them into designs.

Are there any areas for improvement or something Merge Rocks could have done differently?

Merge Rocks is a really solid company with very creative and knowledgeable designers. Our experience with them have been very smooth and fruitful. 

BACKGROUND

Please describe your company and position.

I am the CEO of Bamboo

Describe what your company does in a single sentence.

Savings platform for digital assets

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Merge Rocks to accomplish?

• Develop a pitch deck template

SOLUTION

How did you find Merge Rocks?

Referral

Why did you select Merge Rocks over others?

Referred to me

How many teammates from Merge Rocks were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Merge to create a customizable pitch deck for our investment platform. The goal was to have a professional and visually appealing deck that could be easily updated for different presentations and audiences.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We've received positive feedback from clients and investors alike, praising the clarity and visual appeal of the deck.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their team was responsive, receptive to our feedback, and proactive in making necessary adjustments.

What was your primary form of communication with Merge Rocks?

Virtual Meeting

What did you find most impressive or unique about this company?

Their expertise in graphic design combined with a strong grasp of our business objectives allowed them to create a pitch deck that effectively communicated our value proposition.

Are there any areas for improvement or something Merge Rocks could have done differently?

None. They were great.