Markovate

BACKGROUND

Please describe your company and position.

I am the CEO of Cleeng

Describe what your company does in a single sentence.

Our company is a SaaS platform offering flexible subscriber management solutions for the media & entertainment industry

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Markovate to accomplish?

• The goal was to build an AI-driven system that could generate accurate quotes quickly based on multiple input factors.

SOLUTION

How did you find Markovate?

We found them through an industry connection who had worked with them on a similar AI project.

Why did you select Markovate over others?

They had a clear understanding of what we needed, and the ability to customize the solution.

How many teammates from Markovate were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Markovate built an AI-powered quotation engine that could analyze input variables—material costs, labor, historical data, and market trends—to generate precise cost estimates. The system integrated with our existing databases and allowed real-time adjustments based on new data.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Quote generation time dropped by over 70%, and accuracy improved significantly. We also saw a reduction in pricing discrepancies, making the process more reliable for both our sales team and clients.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was well-organized, and they delivered each phase as scheduled. They were proactive in addressing challenges and adjusted the system based on our feedback without delays.

What was your primary form of communication with Markovate?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to simplify complex AI processes into something practical and usable. They didn’t just develop the technology; they ensured it aligned perfectly with our workflow.

Are there any areas for improvement or something Markovate could have done differently?

A more detailed knowledge transfer session for our internal team would have helped, but overall, their execution was excellent.

BACKGROUND

Please describe your company and position.

I am the CEO of Xfinance Technology in Financial Management

Describe what your company does in a single sentence.

We reduce costs, maximize profits, and optimize your company's tasks through financial management.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Markovate to accomplish?

• We engaged Markovate to develop an AI strategy that would optimize our business operations. Our primary goal was to integrate an AI solution to enhance efficiency and automate key processes, reducing manual efforts and improving decision-making.

SOLUTION

How did you find Markovate?

• Online Search
• Referral

Why did you select Markovate over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Markovate were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Markovate conducted an in-depth assessment of our existing systems, identified AI opportunities, and created a roadmap for implementation. They assisted in fine-tuning an AI model to improve accuracy and reduce errors while ensuring seamless integration with our workflows.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw a noticeable increase in operational efficiency, with significant reductions in manual processing time. Their AI-driven approach helped streamline decision-making, making our processes more agile and data-driven.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Markovate was highly organized and delivered everything on schedule. Their communication was clear, and they were responsive to our feedback, ensuring the project met our expectations.

What was your primary form of communication with Markovate?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their hands-on approach and problem-solving mindset set them apart. Instead of just providing recommendations, they worked closely with our team to ensure successful implementation.

Are there any areas for improvement or something Markovate could have done differently?

We would have hoped for more extended post-implementation support, but overall, their expertise and execution were excellent.

BACKGROUND

Please describe your company and position.

I am the Co-Founder & CEO of Greelow

Describe what your company does in a single sentence.

Providing top software development services to clients 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Markovate to accomplish?

• We hired Markovate to assist in developing AI solutions for healthcare documentation and patient data analytics. Our goal was to reduce the time clinicians spend on administrative tasks while ensuring data accuracy and compliance with industry standards.

SOLUTION

How did you find Markovate?

• Online Search
• Clutch Site

Why did you select Markovate over others?

• High ratings
• Great culture fit
• Excellent and Professional Skill

How many teammates from Markovate were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Markovate's scope included building an AI-based documentation system that automates the extraction, processing, and summarization of medical data from unstructured sources. They developed a robust backend using Python, integrated LLMs for natural language understanding and created an intuitive web-based dashboard for users. They also incorporated confidence scoring and customizable thresholds to ensure accuracy and reliability.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The results have been outstanding. The solution reduced documentation time by 40%, increased data accuracy by over 30%, and significantly improved operational efficiency. Clinicians in our network have praised the intuitive interface and reliability of the system.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Markovate’s project management was exceptional. They maintained clear communication through Slack and Jira, provided detailed weekly updates, and adhered strictly to timelines. Any issues were promptly addressed with a proactive approach.

What was your primary form of communication with Markovate?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Markovate’s ability to understand our niche requirements and tailor their AI solutions accordingly was unparalleled. Their team’s deep expertise in healthcare and commitment to our success truly stood out.

Are there any areas for improvement or something Markovate could have done differently?

Honestly, I can’t think of any significant shortcomings. Minor adjustments during the development phase were resolved quickly and effectively. Markovate consistently exceeded our expectations.

BACKGROUND

Please describe your company and position.

I am the Owner of Lounsbery Law Office, PC

Describe what your company does in a single sentence.

Law Practice

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Markovate to accomplish?

• Create Proof of Concept generative-AI platform

SOLUTION

How did you find Markovate?

Clutch Site

Why did you select Markovate over others?

Similar past work

Describe the scope of work in detail. Please include a summary of key deliverables.

Markovate has been easy to communicate with. They respond promptly to needs/desires. They propose ideas and are creative in their problem-solving. They are clear on scope and maintain regularly and open communication.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

successful function completion

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes

What was your primary form of communication with Markovate?

Virtual Meeting

What did you find most impressive or unique about this company?

They resolved each hurdle we faced in a timely way.

Are there any areas for improvement or something Markovate could have done differently?

None come immediately to mind.

BACKGROUND

Please describe your company and position.

I am the Founder & CEO of Lensa

Describe what your company does in a single sentence.

We are an IT services and consulting, helping businesses optimize technology, streamline operations, and drive digital transformation.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Markovate to accomplish?

• Automate risk assessment, analyze large datasets and provide accurate risk scores for better decision-making.

SOLUTION

How did you find Markovate?

Online Search

Why did you select Markovate over others?

They had strong expertise in AI for risk analysis and offered a custom-built solution

How many teammates from Markovate were assigned to this project?

4

Describe the scope of work in detail. Please include a summary of key deliverables.

Markovate developed an AI system that aggregated data from multiple sources, identified risk patterns, and generated real-time risk scores. It also provided risk insights to help our analysts make informed decisions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Risk evaluation time has been reduced, and decision accuracy improved significantly. We also minimized human errors and improved regulatory compliance.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was well-structured, with clear milestones. They addressed challenges and were quick to adapt to feedback.

What was your primary form of communication with Markovate?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to translate complex risk factors into an AI-driven system that was both scalable and easy to use.

Are there any areas for improvement or something Markovate could have done differently?

They delivered exactly what we needed.

BACKGROUND

Please describe your company and position.

I am the Founder and Design Director of Camel Design

Describe what your company does in a single sentence.

We are a group of imaginative experts in crafting seamless user experiences through intuitive design.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Markovate to accomplish?

• Our team was looking for an AI partner who could bring technical expertise and strategic thinking to our project.

SOLUTION

How did you find Markovate?

Through research and recommendations.

Why did you select Markovate over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned
• Other

How many teammates from Markovate were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Markovate handled end-to-end AI development, from initial research to final deployment, ensuring the solution was effective.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The AI-driven improvements streamlined our operations, increased efficiency, and delivered tangible business value.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their team was highly responsive, organized, and proactive. The deliveries were exactly how we expected.

What was your primary form of communication with Markovate?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their team was great at complex AI challenges and delivering practical solutions.

Are there any areas for improvement or something Markovate could have done differently?

No major concerns—communication and execution were both solid.

BACKGROUND

Please describe your company and position.

I am the CEO of The Hardenbergh Group

Describe what your company does in a single sentence.

We provide variety of services to help healthcare organizations improve patient safety, quality of care, and risk management.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Markovate to accomplish?

• To create AI-driven tools that could accurately forecast patient outcomes, assess readmission risks, and predict the effectiveness of treatments

SOLUTION

How did you find Markovate?

• Online Search
• Clutch Site

Why did you select Markovate over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Markovate were assigned to this project?

3

Describe the scope of work in detail. Please include a summary of key deliverables.

It was tasked with developing AI models to predict patient outcomes, readmission risks, and treatment effectiveness. The project includes data collection, AI model development, and integration with hospital systems. Key deliverables include predictive AI models, data preprocessing tools, user-friendly dashboards for actionable insights, staff training, and ongoing maintenance. The goal is to improve patient care, reduce readmissions, and enhance hospital resource management through AI-driven decision-making.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes include reduced patient readmission rates, improved treatment success, enhanced operational efficiency, and faster clinical decision-making. The AI models provided accurate predictions, leading to higher patient satisfaction and successful staff adoption of the tools, demonstrating overall project success.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They managed the project efficiently, delivering milestones on time and maintaining open communication. They were responsive to our needs, adapting to changes quickly and ensuring the project stayed on track while meeting quality expectations.

What was your primary form of communication with Markovate?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They surpassed expectations by creating a working atmosphere that acknowledged feedback and exhibited exceptional adaptability.

Are there any areas for improvement or something Markovate could have done differently?

Null

BACKGROUND

Please describe your company and position.

I am the CIO of Yabbr

Describe what your company does in a single sentence.

A unified communications platform which aggregates all of your companies digital chat mediums into a single screen: Web-Chat, 2-way SMS, Email, Voice and Social Media.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Markovate to accomplish?

• Ability to access state-of-the-art technology and specialized knowledge that can spur innovation in our company.

SOLUTION

How did you find Markovate?

Clutch Site

Why did you select Markovate over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Markovate were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Development of a Proof of Concept (POC) for a Gen AI solution to boost efficiency and production.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The solution demonstrated the potential of Gen AI in a variety of applications in our business, serving as a basis for further research and deployment. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Key deliverables, including project plans, design documents, proof of concept, and final handover were finished within the allotted time frames, guaranteeing a seamless and predictable project flow.

What was your primary form of communication with Markovate?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are an excellent, well-run business. They were always ready to work on solutions based on our specific business problems and needs. 

Are there any areas for improvement or something Markovate could have done differently?

None for now, Markovate team was perfect in all ways.

BACKGROUND

Please describe your company and position.

I am the CEO & Co-Founder of 1Strike.ai

Describe what your company does in a single sentence.

We automatically simulates real cyber attacks to identify gaps and enhance your security by clear recommendations on how to prevent being attacked.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Markovate to accomplish?

• In order to investigate possible AI solutions for our operations, we specifically hired Markovate. Finding ways that AI could improve our product and our clients' experiences was the goal.

SOLUTION

How did you find Markovate?

Online Search

Why did you select Markovate over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Markovate were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Conducting a workshop session for discovery Putting up a workable AI option for implementation

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

During the sessions, Markovate gathered our unique requirements and aggressively promoted candid conversations. They created a thorough strategy for implementing AI in our business that included a strategic roadmap and important deliverables based on the insights they had gathered.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management of Markovate was excellent. They met our demands quickly and delivered everything on schedule.

What was your primary form of communication with Markovate?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The ability of Markovate to clearly and understandably communicate complicated AI concepts to both our technical and business departments was what most impressed us. They differed from other agencies we have previously worked with for their collaborative approach and dedication to comprehending our particular objectives.

Are there any areas for improvement or something Markovate could have done differently?

Not at all. Their performance has left us pleased.

BACKGROUND

Please describe your company and position.

I am the Co-Founder & CEO of MMDSmart

Describe what your company does in a single sentence.

MMDSmart is a leading provider of enterprise cloud-based communication products for organization of all sizes

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Markovate to accomplish?

• Enhance efficiency in categorizing a high volume of cases
• Consult on existing AI processes within our department
• Automate the classification of incident categories from support cases using AI

SOLUTION

How did you find Markovate?

Referral

Why did you select Markovate over others?

• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Markovate were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Markovate was tasked with designing and implementing a machine learning-based case classification system for our team. The objective was to automate the identification of incident categories from support cases and reduce the dependency on manual classification. 

Data Analysis and Preprocessing
Model Development
Integration & Deployment
Testing and Validation
Training and Documentation

Key Deliverables:

Automated Incident Categorization System: A fully functional and integrated AI-driven system that automates the classification of support cases.
Custom Machine Learning Model: An NLP-based classification model, tailored to our specific case categories and incident types.
Data Preprocessing Pipeline: A reusable and automated data preprocessing pipeline for continuous model updates and improvements.
Performance Metrics Report: A detailed report outlining the system’s classification accuracy, precision, recall, and other relevant performance metrics.
Documentation and Training Materials: Comprehensive user manuals, technical documentation, and training resources for the support team to effectively use the system

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Achieved a 98%+ accuracy rate in automatically categorizing incidents, significantly reducing misclassification compared to manual processes.

Reduction in Manual Effort:

Reduced the need for human intervention in the case categorization process  freeing up resources for more complex, value-added tasks.

Increased Case Throughput:

Enabled the support team to process more cases per day due to the automation of incident classification, increasing overall operational efficiency. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I loved working with them. They were honest, delivered  on time and were conistantly professional. They maintained clear communication throughout; we had regular status meetings and recieved updates promptly. We had a few challenges, as can be expected in complex projects, and they were upfront about them and proactive.

What was your primary form of communication with Markovate?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their combination of deep technical skill and professionalism as a firm. They are amazing at creative problem-solving, and their infrastructure makes it easy to underestand what is happenign and why. It felt clear they have been doing this at a professional level for a long time. 

Are there any areas for improvement or something Markovate could have done differently?

They were fantastic. They are not as cheap as offshore firms, but they are well worth it.