Marknology

BACKGROUND

Introduce your business and what you do there.

I’m the general manager of Mayora USA Inc., a division of the global FMCG leader PT Mayora Indah Tbk. We sell, market, and distribute brands such as Kopiko and Kopiko Focus through both brick-and-mortar and e-commerce channels.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Marknology?

We needed help managing our Amazon business.

SOLUTION

What was the scope of their involvement?

Marknology manages our Amazon business within Amazon Seller Central and DSP opportunities. The team handles all our paid advertising, including sponsored products, sponsored brands, and DSP. Additionally, they manage our listings and A+ content.

What is the team composition?

We work with 2–5 members of Marknology’s team.

How did you come to work with Marknology?

Someone referred Marknology to us. We chose them over other options because they were a great culture fit and their company values aligned with ours.

How much have you invested with them?

The investment is confidential.

What is the status of this engagement?

We started working with Marknology in June 2023, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Marknology has helped us grow our Amazon business while maintaining a solid TACoS (total advertising cost of sales). We’ve started from zero revenue and continued growing while maintaining profitability. Even after we entered Amazon’s top 100 products for several SKUs, we’ve continued growing over 15% month-over-month (MoM) for the last eight months. Four SKUs have reached the top 100 and maintained that positioning. Our average TACoS percentage is 15%.

How did Marknology perform from a project management standpoint?

Marknology delivers on time. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Marknology cares about the profit and money as if it were their own.

Are there any areas they could improve?

There’s nothing Marknology could improve on.

BACKGROUND

I am the CEO of Seller Labs

Seller Labs is a SaaS company that gives Amazon sellers and agencies data and AI tools to manage and grow their Amazon businesses.

OPPORTUNITY / CHALLENGE

• Technology partnership (not a paid engagement): Marknology uses Seller Labs' data and AI tools across its client accounts
• Real-world testing and feedback on our Amazon data and AI tools from an agency running live client accounts

SOLUTION

They became a customer of our platform

Company values aligned

2-5 Employees

This is a technology partnership, not a paid agency engagement. Seller Labs provides the Amazon data platform and AI tooling (our MCP server connecting AI assistants to Amazon Seller Central data) that Marknology uses across its client accounts. Marknology's role on our side has been real-world use and rigorous testing: running audits on live client accounts, reporting data issues with precise reproductions, and grading new versions of our tools against their own audit work. Their feedback directly shaped fixes and releases in our product.

RESULTS & FEEDBACK

From our side as their technology provider: in their first weeks on our platform, Marknology sent four well-documented data issue reports in about a week, each with a clean reproduction. Those reports led to fixes across 11 client marketplace venues and uncovered a real bug on our side. They also graded our AI audit tool against their own audit work and proposed six specific changes, all of which shipped in our next release. That same rigor is what their clients get on their own accounts.

Very responsive and organized. When we shipped a new version of our audit tool, Drew had it tested against a live client account and sent back structured findings within a day. Every issue he raises comes with the specifics needed to act on it: account, marketplace, what he expected, and what he saw. He closes the loop on his side too, confirming fixes and following up on what remains.

Email or Messaging App

Drew is a really strong operator with a mind for using technology to serve his customers. His team runs client accounts on AI-driven tooling, and when a client's data looks off, they catch it early, trace it to the root cause, and push until it's fixed, often before the client would ever notice. That means decisions on your account are made on data you can trust. Drew also really values relationships and connections, and he is a great partner to work with.

Nothing significant. Our relationship is still fairly new, so I can speak to how they work more than to long-term results.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and founder of Happy Habitats, a company that designs and manufactures innovative, patented products for small pets, such as hamsters and gerbils. We focus on unique features and fast order fulfillment from the US and Mexico.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Marknology?

We needed help to profitably sell our products and garner high-quality reviews.

SOLUTION

What was the scope of their involvement?

Marknology helps us create and maintain our Amazon and other marketplace listings. The team manages all aspects of selling on Amazon for us, including listing creation, ad management, and inventory oversight.

What is the team composition?

We work with 2–5 members of Marknology’s team.

How did you come to work with Marknology?

I found Marknology through a rep that used to work with them. I reached back out to them a year later when I was looking for a new marketplace affiliate. I chose them because our company values aligned, and Marknology had an in-house pet brand, so they understood how to position my business.

How much have you invested with them?

We’ve spent around $10,000.

What is the status of this engagement?

We started working with Marknology in January 2023, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Marknology has grown our Amazon presence 10x. We’ve gone from selling 50+ units a month to 500+ units a month.

How did Marknology perform from a project management standpoint?

Marknology delivers on time. We meet every other week to ensure everything is looking good. Our primary forms of communication are virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Marknology’s response time and customer care are impressive.

Are there any areas they could improve?

I can’t think of anything for Marknology to improve.

BACKGROUND

I am the Marketing of Hyalogic LLC

Sell Health and Nutrition products

OPPORTUNITY / CHALLENGE

• Optimize and Manage our Amazon Listings

SOLUTION

Other

Close to my geographic location

6-10 Employees

Marketplace and Brand Management:   Manages catalogs, storefront strategy, listing optimization and growth roadmapds across Amazon, Walmart and other platforms.

RESULTS & FEEDBACK

Our Amazon sales increased significantly and our brand image was improved.

Yes, they consistently met all project timelines.

Virtual Meeting

They were on the cutting edge with new updates across all technical selling platforms.

No Areas for improvement.

BACKGROUND

Introduce your business and what you do there.

I'm the president of All-Fit Automotive. We offer universal, DIY car parts and accessories backed by an industry-leading lifetime warranty.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Marknology?

We needed help with our growth on Amazon.

SOLUTION

What was the scope of their involvement?

Marknology has been helping us with catalog updates, seller support, and ad management. Regarding catalog updates and seller support, they've been handling product listings and strategy.

What is the team composition?

We've been working with 2–5 members of Marknology's team.

How did you come to work with Marknology?

We found them through a referral. We chose them over other options because they offered good value for the cost.

What is the status of this engagement?

We started working together in June 2024, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Marknology's work has resulted in year-over-year (YoY) revenue growth.

How did Marknology perform from a project management standpoint?

Marknology's project management is good; they deliver on time. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Amazon is a challenging marketplace to navigate due to many moving pieces, and having a strong agency partner can be key to growth. Marknology has been that partner for us.

Are there any areas they could improve?

I don't think there's anything they can improve on.