Mainspring Agency

BACKGROUND

Introduce your business and what you do there.

I'm the head of film at CTN Group, a global creative communications agency. We help clients shape strategies, enhance reputations, and drive behavior change through creative content, events, strategic advice, and campaigns.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Mainspring Agency?

We needed a team that met our high creative and production standards and could work with our valued client on our behalf.

SOLUTION

What was the scope of their involvement?

Mainspring Agency has produced several high-profile videos that we've shared with our client's key stakeholders and the general public. The team continues to work on shoots and general production support.

What is the team composition?

We don't know how many teammates from Mainspring Agency are assigned to our project.

How did you come to work with Mainspring Agency?

We found Mainspring Agency through an online search. We chose them over other options because they were close to our geographic location and had a great culture fit and creative credentials.

What is the status of this engagement?

We started working with Mainspring Agency in October 2025, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Videos are being used in various forms. We will continue working with Mainspring Agency as long as we have projects in their area. Everyone is pleased with the team's work.

How did Mainspring Agency perform from a project management standpoint?

Ben (Founder) has excellent communication skills. He understands what we need, is responsive and proactive, and we've found a true partner we can work with easily and trust with valued projects.

What did you find most impressive about them?

Ben's creativity is excellent — both our team and our clients have enjoyed working with him.

Are there any areas they could improve?

No, Mainspring Agency could do better.

BACKGROUND

Please describe your company and position.

I am the Fire Chief of a fire department

Describe what your company does in a single sentence.

We are a fire department that serves a small community. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mainspring Agency to accomplish?

• Create a quality ad campaign through short videos

SOLUTION

How did you find Mainspring Agency?

We used them previously

Why did you select Mainspring Agency over others?

Referred to me

How many teammates from Mainspring Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Ben at Mainspring Media to help us create a Smoke Alarm awareness campaign. We filmed 10 short videos in all areas of our fire hall. Each video was filmed in a different area with many different challenges (lighting, obstacles, heights). The main deliverable was for Mainspring to provide quality videos from our rough ideas. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The end product was relased on social media over a ten day period. Ten different videos with a new one released each day. The reach on social media blew away any previous post or attempt at Smoke alarm awareness. For a small fire service we had a reach of over 100,000 views across the ten videos and we are still receving comments months after the release. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Ben was realistic with his ability to fit us in his busy schedule. He found an opening that worked for us and provided our end product ahead of schedule. We are very pleased with the delivery.

What was your primary form of communication with Mainspring Agency?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

The quality of work that they provided surpassed our expectations and imagination.

Are there any areas for improvement or something Mainspring Agency could have done differently?

No. 

BACKGROUND

Please describe your company and position.

I am the Economic Development Officer of KLB Consulting

Describe what your company does in a single sentence.

KLB Consulting specializes in strategic planning, economic development, and tourism consulting, prioritizing community engagement, sustainability, and support for historically underrepresented businesses.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mainspring Agency to accomplish?

• Filming digital assets (promotional video) for a experiential tourism offering.

SOLUTION

How did you find Mainspring Agency?

Referral

Why did you select Mainspring Agency over others?

• Close to my geographic location
• Great culture fit
• Good value for cost
• Referred to me
• Exceptional skill

How many teammates from Mainspring Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

KLB hired Mainspring Media to create a minute-long promotional video for the Perth Museum’s tourism experience, "The Second Wife’s Story: Welcome to the Matheson Housewarming Party." Mainspring provided excellent creative direction, attended the trial programming to ensure they captured the perfect content, and contributed to script review. They made both the actors and hosts feel comfortable, maintaining a professional energy and presence throughout the project. When edits were requested, they tackled them promptly and with a great productive attitude. The final video has been a tremendous success, perfectly capturing the unique, engaging nature of the experience in a way that resonates with audiences.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes of the promotional video have been highly positive. Video views have exceeded the typical numbers seen in similar projects, and this increased visibility has directly translated into sales of the experience for the operator, demonstrating the video’s effectiveness in driving engagement and conversions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Mainspring Media demonstrated excellent project management throughout the process. They delivered all items on time and were highly responsive to our needs. Communication was seamless, and they were proactive in ensuring that any feedback or revisions were handled swiftly and without hesitation. Their flexibility and professionalism made the entire process smooth and efficient, addressing every aspect of the project with care and attention to detail.

What was your primary form of communication with Mainspring Agency?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about Mainspring Media was their creative edge and how they influenced the production in ways we didn't expect. They went beyond our initial vision, bringing fresh, innovative ideas that elevated the project to a new level. Their ability to think outside the box and adapt their approach to perfectly suit the project’s unique needs made a significant impact on the final result. It was this blend of creativity and adaptability that truly set them apart.

Are there any areas for improvement or something Mainspring Agency could have done differently?

There were no major areas for improvement with Mainspring Media, as they exceeded our expectations in both creativity and professionalism. If anything, it would be beneficial to have an even more collaborative review process earlier on to ensure that all stakeholders are aligned from the start, though their responsiveness and adaptability made up for any initial gaps. Overall, their performance was outstanding.

BACKGROUND

Please describe your company and position.

I am the CEO of The New Business

Describe what your company does in a single sentence.

Marketing agency with a focus on tourism.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mainspring Agency to accomplish?

• Video Production
• Project Management
• Campaign Execution

SOLUTION

How did you find Mainspring Agency?

Referral

Why did you select Mainspring Agency over others?

• Great culture fit
• Company values aligned

How many teammates from Mainspring Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Northeastern Ontario is embarking on a new path, to grow new Millennial and Gen Z markets and attract the next generation of visitors to the region. In order to raise its brand awareness and get the attention of these markets on social media, we are looking for support from a supplier of creative video production services in order to launch one main campaign video and seven shorter videos in Summer of 2023.

Northeastern Ontario is rebranding as “The Seven,” one-part nod to the region’s 705 area code and one-part cheeky response to Toronto’s “The Six.” But beyond nicknames, The Seven will be positioned as a whole state of being that speaks directly to the newer generations, who are far more realistic and have no patience or interest in traditional tourism marketing storytelling.

All of the brand’s people-first creative will show The Seven as the antidote to hustle culture and aspirational marketing—the region is a fully attainable, realistic, natural and nostalgic place to just be. This video project will be central to the launch of the new brand. 

• About The Seven Brand: As part of the rebrand, we identified seven principles that are at the heart of The Seven:
  • Everyone’s Welcome: The Seven is inclusive to all and welcomes diversity.
  • Be a Kid Again: The Seven’s rustic charm evokes summer trips of the past, when life was simpler. Dive back into the nostalgia.
  • Vibes: The Seven is more than a place—it’s a positive feeling.
  • Real Ones: The Seven is unfiltered, unpolished and thoroughly authentic. No sugar coating here.
  • Nature Delivery Service: The Seven delivers nature and peace of mind anytime, anywhere, even if only to your phone while you dream of your next trip up here.
  • Bring Your Fam: The Seven is the time spent with the family—related or chosen—you love.
  • No Hustle: The Seven is where you can be a “city quitter” and escape the urban mindset.
  • Project Vision: Our vision for this project highlights seven different people (or small groups of people) embodying each one of the seven principles listed in the section above.

As an example, for principle 4) Real Ones, we might see two friends fishing all day but getting no bites, or they hook one but the fish is laughably small. Maybe a few things go wrong: it rains, the boat runs out of gas, someone drops their sunglasses in the water. This is a “real” fishing trip, warts and all. And they’re having the best time.

The short videos should be made from the footage acquired making the main video.

We imagine this to be accomplished with montage and music, no (or minimal) scripted dialogue. This shouldn’t look like any other traditional tourism marketing videos—we are looking for the feeling of self-filmed or hand-held, the appearance and energy of being filmed on a phone and created for Tiktok and native to portrait video.

Please see examples of videos we think capture this feeling in the Style References section. We are open to interpretations of this vision but please go into detail in your proposal how you would highlight the seven principles.

• Goals & Target Audience
  • Goal: Launch and increase brand awareness for The Seven
  • Target Audience: Gen Z and Millennial people and families from domestic and urban centres in southern Ontario.
• Scope of Services & Expected Deliverables:
  • Development of story concepts for the campaign videos (with input from TNB)
  • Casting, scheduling, and managing production
  • Delivery of 1 main campaign video (under 3 minutes)
  • Delivery of 7 shorter videos (under 30 sec) based on the seven principles 
  • Music licensing
  • Release forms

The videos will be published on the internet and social platforms only. We encourage the use of non-union talent in this project. Northeastern Ontario-based locals and/or business owners could be used in this approach.

TNB will work with you to help identify people and properties that could be used, and help you find efficiencies and minimize travel wherever possible to capture the footage required. However, it is the winning bidder’s responsibility to book talent, schedule shoots and manage any adjustments if needed.

• Style References:
  • Main inspiration:
    • https://www.tiktok.com/@krrbear/video/7207132387346484485
  • Other examples:
    • https://www.tiktok.com/@itsjorymusic/video/7069215267741584645?_r=1&_t=8cQOv3ghStR
    • https://www.tiktok.com/@livingwitharlo/video/7224278566312168710?_r=1&_t=8c98qQa39CI&social_sharing=v4
    • https://www.tiktok.com/@kevin_niruban0/video/7132633748704726273?_r=1&_t=8ayGyad5Vyv
    • https://www.tiktok.com/@grace.k997/video/7129652266964897067?_r=1&_t=8ayI9ohwUVi
• Timeline:
  • RFP Closes: June 23, 2023
  • Selection of Winning Bidder & Kickoff Meeting with TNB: Week of June 30, 2023
  • Production & Post Production starts: Beginning of July 2023
  • Campaign Launch (Main Video): July 21, 2023
  • Short videos released weekly: July 28 to September 8, 2023
• Project Budget:
  • $50,000
  • Budget total includes travel costs, post-production, music licensing, all related expenses 
• Submission Requirements:
  • Information about your company
  • List of who will be involved on the project
  • Understanding of Project Vision & Timeline
  • Examples of past work
  • Two References
• Deadline to Submit: June 23, 2023
• Questions and RFP Submissions:
  • Mike Jacobs, CEO | mike@thenewbusiness.ca
  • Kinnon Elliott, Creative Director, Design | kinnon@thenewbusiness.ca
• About The New Busines: The New Business is a digital marketing agency that specializes in tourism. 
  • Founded in 2008, TNB has extensive experience in developing effective digital strategies, creating engaging content campaigns and building custom digital tools for their partners in the tourism industry. 
  • Our digital services cater to tourism organizations and businesses of all sizes, including Destination Ontario, Destination Northern Ontario Huron-Kinloss Tourism, Indigenous Tourism Ontario, Ontario’s Highlands Tourism, Sunset Country, and Hamilton Halton Brant. The New Business is the Agency of Record for Northeastern Ontario.
• About Northeastern Ontario: From the historic French River to the James Bay Coast at the Northern tip of the province, Northeastern Ontario is a vast, diverse landscape with endless opportunities to explore.
  • Over 184,000 kilometres of geography are home to towering old-growth forests, famous waterways, sprawling farm country, and cities and towns with all the urban comforts to make any visit a most memorable one. 
  • Northeastern Ontario Tourism (NeONT) is a not-for-profit organization dedicated to promoting the region as a premier travel destination with the goal of increasing tourism revenue for their Partners, and the region as a whole.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Views to the video, quality of product, turnaround time.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They worked on a tight turnaround to cast unknowns and deliver a project in time for a crucial window. They were extremely communicative, and proactive in hitting deadlines.

What was your primary form of communication with Mainspring Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The creative vision.

Are there any areas for improvement or something Mainspring Agency could have done differently?

Perhaps offer different pricing structures to help contain costs - but they are cost effective for the delivery.

BACKGROUND

Please describe your company and position.

I'm a manager at STEPS Public Art

Describe what your company does in a single sentence.

STEPS Public Art is a Canadian charity and social enterprise offering services in public art management, hoarding, cultural planning, and artist capacity building.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mainspring Agency to accomplish?

• Engage with local photographers/videographers to capture a public art project in Ottawa
• Create a sizzle reel showcasing the impact of the public art project

SOLUTION

How did you find Mainspring Agency?

• Online Search
• Referral

Why did you select Mainspring Agency over others?

Close to my geographic location

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included filming and editing a 1:00 minute video for website and social media promotion of a local public art project. After meetings and a video brief, the agency had the autonomy to visit the site to film. This work included at least one round of revisions and inclusion of proper credits.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Vendor was highly responsive and communicative, as well as the client (whom the video was for) was happy with the end result

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Mainspring was very accommodating to our needs, tight budgets, and timelines. We were really appreciative that they were able to provide scaled versions of their services to make this project happen. They were highly organized and communicative, both with our team and the client. Deliverables were completely in a timely manner.

What was your primary form of communication with Mainspring Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Mainspring is a highly professional and qualified agency with team members who are down-to-earth and easy to work with. Even with little guidance on the creative direction of the project, they produced a wonderful video that successfully captured the playful impact of the project in Ottawa.

Are there any areas for improvement or something Mainspring Agency could have done differently?

No, we had a positive experience with Mainspring Agency!

BACKGROUND

Please describe your company and position.

I am the Director of Community Services of Town of Perth

Describe what your company does in a single sentence.

The Corporation of the Town of Perth is a municipality located in Eastern Ontario.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mainspring Agency to accomplish?

• Complete marketing video to attract young families and professionals
• Complete marketing video to attract businesses and entrepreneurs

SOLUTION

How did you find Mainspring Agency?

Tender Process Submission

Why did you select Mainspring Agency over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Mainspring Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The Town of Perth hired Mainspring Agency to complete two videos for economic development initiatives. The goal was to speak directly to our varied target audiences. The key deliverable was the creation of two, two-minute videos. Mainspring coordinated the shoots, wrote the script and completed the work with editing and music.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Completing the two videos and also breaking each video into 30-second ads.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was exceptional. We outlined our goals, provided contacts for the video shoot and then let Mainspring do their thing. The organizational components made us immediately trust Mainspring. They responded immediately to our needs and requests for changes in the final edits. They were very accommodating, listened to our goals and needs and completely delivered - and exceeded - our expectations.

What was your primary form of communication with Mainspring Agency?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their creative ability to understand what we were looking for and nailing it. Ben is a professional and had the ability to put our ideas to life.

Are there any areas for improvement or something Mainspring Agency could have done differently?

No. They were an absolute delight to work with, and we have no feedback for improvement.

BACKGROUND

Please describe your company and position.

I am the Director, Philanthropy of One Tree Planted

Describe what your company does in a single sentence.

One Tree Planted is a non-profit organization dedicated to global reforestation.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mainspring Agency to accomplish?

• Encourage donor engagement & giving through video call-to-actions
• Evoke emotion and connection to our mission through visual storytelling
• Educate a large audience on the importance and impact of reforestation

SOLUTION

How did you find Mainspring Agency?

Referral

Why did you select Mainspring Agency over others?

• High ratings
• Referred to me
• Company values aligned

How many teammates from Mainspring Agency were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Mainspring agency was in charge of all visual storytelling at One Tree Planted between 2018-2023. This included but was not limited to: 

• Being independently responsible for the conception, production, shooting, and editing of documentary films from reforestation projects around the world.
• Strategizing and producing numerous video and non-video marketing campaigns. 
• Developing marketing initiatives to deliver growth such as 'The Nursery' and further core business platforms in production. 
• Developing growth-oriented serialized video content, such as 'Reforestation Updates', 'The State of California', 'Meet the Game Changers', and 'Planet Business'. 
• Managing the workflow and creative direction of all team members involved. 

A specific project Mainspring worked on with One Tree Planted was a documentary-style video about our reforestation project in the Andes. This was the first million tree project One Tree Planted had committed to in the region, and we needed visual storytelling to share the importance and impact of the project, and ultimately drive donations. 

Mainsprings incredible ability to capture the essence of the local communities and the impact planting trees would have was the main reason we we're able to fully-fund the project faster than any other project in the same region. In subsequent years, this video has led to a large donor community wanting to support this project, and since its release, has driven the growth of the project to over 3 million trees. 

In 2022, One Tree Planted had a first-time donor commit a million dollars, stating the reason they wanted to get involved was the Andes video. Overall, working with Mainspring has not only built the brand and voice of One Tree Planted, but has provided an authentic and impactful way for us to tell stories to a global audience and inevitably has helped us raise millions of dollars for reforestation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

When Mainspring first started working with One Tree Planted we we're raising approximately $300,000 a year, and we are now a $50M+ organization. Under the creative direction of Mainspring, all of our audiences grew (including 13k+ subscribers to YouTube), including our donor base. 

The Andes video mentioned previously has enabled the organize to fundraiser over $4M total, including a first-time gift of $1M. Our fundraising efforts every year (this year we have a goal of $50M) are directly influenced by the success of Mainsprings work.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Mainspring was amazing to work with! From the beginning, they were committed to timelines and efficiency, which isn't always easy in the reforestation world. Dealing with rural filming locations, different climates and rapid changes didn't seem to phase Mainspring - in fact they embraced it. Deadlines were always met, demonstrating their commitment to planning efficiently. 

One of the things that stands out while working with Mainspring was the great communication. Not only we're expectations and outcomes clear, they we're adaptable to the ever-changing environment we work in. Everything we did with Mainspring felt like a true partnership, fostered by an environment of collaboration and trust.

What was your primary form of communication with Mainspring Agency?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive thing about Mainspring Agency was their ability to authentically and respectfully tell stories. One Tree Planted works in some of the most underserved communities who have been disproportionately impacted by climate change. The people in these communities are usually vulnerable, and it is vital that not only is One Tree Planted respectful in the way we share stories, but that the people behind those stories feel empowered. 

Mainsprings approach to working with our various community members was nothing short of perfect in our eyes. Walking away from every project together, they were able to evoke emotion to a degree I haven't seen before in our sector. Our planting partners walked away empowered and felt like their voice was one of advocacy and leadership - which is exactly what we wanted!

Are there any areas for improvement or something Mainspring Agency could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am the Associate Professor of University of Delaware

Describe what your company does in a single sentence.

I am an Associate Professor in the Department of Art and Design at the University of Delaware and I've worked with Mainspring Agency on multiple projects.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mainspring Agency to accomplish?

• Create a documentary film
• Communicate science to a broad audience
• Develop and implement an outreach strategy to maximize impact

SOLUTION

How did you find Mainspring Agency?

• Referral
• Other

Why did you select Mainspring Agency over others?

Great culture fit

How many teammates from Mainspring Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

From conception to dissemination, Mainspring Agency provided invaluable insight and services to bring research topics of sea level rise, salt intrusion, and ghost forests to a broad audience through an award-winning documentary film SALTED EARTH. "SALTED EARTH" plunges us into the heart of an invisible and creeping crisis that's transforming the Mid-Atlantic – the inexorable rise of sea levels. 

This hard-hitting, yet tenderly woven 20-minute documentary paints a vivid picture of an escalating environmental catastrophe, where the threat is not just the swelling sea, but the encroaching salt that kills forests and decimates arable land, but could also signal a return to the natural order of the Atlantic Coast. Our journey navigates the brackish waters of climate change alongside an intrepid team of scientists.

Through their tireless work, they seek to unravel the intricacies of how salty water infiltrates groundwater and soils, with consequences as far-reaching as they are devastating. Their research is more than academic; it's a desperate quest for solutions that may help vulnerable communities adapt and even survive. 

"SALTED EARTH" is not only a saga of scientific discovery. It's also a story of human resilience and ingenuity. We venture into the heart of communities, the lifeblood of the Mid-Atlantic, whose existence is at stake. We see firsthand the farmers struggling to preserve their livelihoods, community leaders forging ahead with audacious resilience strategies, and everyday individuals battling the rising tide. 

Through intimate interviews with scientists, farmers, and community leaders, "SALTED EARTH" provides a sobering, yet inspiring look at the very real and present challenge of sea-level rise. It asks a question that affects us all: Can our strategy against the rising sea succeed, or are we fighting an unwinnable war? The answer may unsettle you, but the journey is one you cannot afford to miss. Watch "Salted Earth" and see the future of our world through a salt-streaked lens.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The documentary film "SALTED EARTH" produced by Mainspring Agency and funded by the National Science Foundation has had way more impact than we could have ever imagined. SALTED EARTH has won 6 awards, has been selected for 14 Film Festivals, screened at public libraries, Higher Ed institutions, and will air on Maryland Public Television in April 2024. We couldn't be happier with the results of working with the team at Mainspring Agency!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The creatives at Mainspring Agency are wonderful to work with. They are always quick to respond, offer sage advice, and work with you to develop a timeline, budget, and marketing strategy. Their preplanning meetings before shooting not only save time and help to bring the story to life, but they also save money because their projects are incredibly well-designed. In addition to having seasoned professionals who know how to develop and implement a project, they are simply fun to work with!

What was your primary form of communication with Mainspring Agency?

Virtual Meeting

What did you find most impressive or unique about this company?

What was most impressive about Mainspring Agency was how successful the final documentary film was and the impact it had on a broad audience.

Are there any areas for improvement or something Mainspring Agency could have done differently?

none

BACKGROUND

Please describe your company and position.

I am the managing Director of BlackRook Media

Describe what your company does in a single sentence.

BlackRook is a global media services provider

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mainspring Agency to accomplish?

Multiple documentary films for global trade associations

SOLUTION

How did you find Mainspring Agency?

• Referral
• Other

Why did you select Mainspring Agency over others?

• High ratings
• Company values aligned

How many teammates from Mainspring Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

My company, BlackRook Media, is a UK-based media services provider operating globally and the relationship with Mainspring is the bedrock of our production offer in North America.  We have such very great trust in - and respect for - the work that they do. 
From assistance with location crewing and post-production to whole ownership of entire projects for us as a sub-contractor. Dealing with the Mainspring team successfully over several years  now, we genuinely cannot recommend them highly enough.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Successful completion, ongoing, of multiple episodes of documentary films serving international trade associations across several industry verticals - including education, bioenergy, tourism, agriculture and technology 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Superb communication at asll times and strict adeherence to project tinelines

What was your primary form of communication with Mainspring Agency?

Virtual Meeting

What did you find most impressive or unique about this company?

Relationships are everything and as well as first class technical communication, the client journey is reliably made an exceptional experience

Are there any areas for improvement or something Mainspring Agency could have done differently?

No

BACKGROUND

Please describe your company and position.

I am a Producer at a hospital

Describe what your company does in a single sentence.

Health care

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mainspring Agency to accomplish?

• Recruitment

SOLUTION

How did you find Mainspring Agency?

Referral

Why did you select Mainspring Agency over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Referred to me

How many teammates from Mainspring Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The team is highly professional and communicates clearly every step of the way. They have a unique ability to read between the lines and deliver results that are even better than what you imagined. Truly a talented, collaborative, and creative team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

 Working with Mainspring Agency was an absolute pleasure. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project was delivered ahead of schedule

What was your primary form of communication with Mainspring Agency?

Virtual Meeting

What did you find most impressive or unique about this company?

Their ability to anticipate needs and turn ideas into something better than imagined really stood out.

Are there any areas for improvement or something Mainspring Agency could have done differently?

Nope