MageComp

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Max, a German interior décor retailer. We sell a variety of items to enhance living spaces.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with MageComp?

Up until this engagement, we’d been selling our products on Amazon and eBay. Upon brainstorming new retail channels, we decided to build our own e-commerce shop as our main point of sales. Since I’m not a programmer, I needed a development team to support me in this endeavor.

SOLUTION

What was the scope of their involvement?

MageComp began working on our Magento online store a year after we launched this effort in-house. They proposed automating our manual process of writing automation scripts. Implementing this new method helps us solicit values from our suppliers.

We worked together to develop the frontend, customer-facing part of our site. They designed the homepage from scratch and wrote gateways for suppliers. The main financial system lets me import orders and products.  They’ve produced design assets we can feature on our Amazon and eBay profiles. MageComp also provides ongoing technical support.

What is the team composition?

I’ve worked with 3–4 developers from MageComp. The team specializes in a variety of services.  Our dedicated marketing resource and programmer were highly skilled.

How did you come to work with MageComp?

I contacted MageComp after finding them via an online search for Magento developers in India. We work with supplementary local vendors, but they execute most of our tasks.

How much have you invested with them?

The work has cost a total of around $7,000 so far.

What is the status of this engagement?

I first made contact with MageComp on August 5th, 2016 and our collaboration is ongoing. We’ve completed many projects during our partnership. They work in conjunction with our supplementary local vendor.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Many of MageComp’s suggestions have noticeably sped up our workflow. They’ve helped me overcome roadblocks that felt insurmountable at the time. Ultimately, they developed the entirety of our e-commerce platform, which we hope to launch soon.

 The new site lists products automatically on the channels. We used to do this task manually, which took unreasonably more time and effort. Documenting an inventory of 5,000 was impossibly demanding. MageComp created a script that allows me to select products directly from our site, and easily post them to an Amazon list. 

How did MageComp perform from a project management standpoint?

I initially spoke exclusively with the CEO, who delegated tasks pertinent to our discussions. Later on, we created a Skype group for the entire team to communicate via text and video messaging. We can use it to share images and make calls. It also allows me to select resources for specific tasks. We used email in the beginning but switched to Skype because it’s a better and faster means of contact.

What did you find most impressive about them?

MageComp lets me determine how much I pay based on quality and the actual number of work hours completed. I’ve never had to negotiate before starting a project together. They only send invoices after the fact and even scale costs based on turnaround time.

Unlike prior developers I’ve worked with, they never demand payment upfront. MageComp is a rare results-oriented team, rather than just being financially motivated. This friendly approach combined with a valuable ROI makes their price point fair and appealing.

Are there any areas they could improve?

They’ve been unavailable at times, perhaps due to the time zone difference. We’ve also had a few issues with turnaround times. If I have a critical problem, however, I can always rely on them to solve it.

 One time when my site crashed, I called them during the middle of the night. They immediately started working to get it back online. I’m very thankful for this level of accommodation. I doubt any other vendor would exert the same effort and responsivity I’ve seen MageComp deliver.

Do you have any advice for future clients of theirs?

Future clients should schedule official deadlines. Sometimes, we don’t know how long the team will take to complete work. They’re very busy at times, so I suggest asking them how much time they need. From my experience, it may not be possible for them to complete same-day requests without advance notice. Had I known this, I wouldn’t have approached them for those tasks.

BACKGROUND

Introduce your business and what you do there.

I am the owner of a data platform services company that works on database development and business intelligence.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with MageComp?

We received a request for a Magento based development site but did not have the talent on-site. We were looking for a partner to outsource the development.

SOLUTION

What was the scope of their involvement?

MageComp thoroughly trained our staff on the functionalities of the Magento platform. They developed and customized the e-commerce platform, and they executed Linux commands to fine-tune the infrastructure. They were solely responsible for the technical and functional side of the e-commerce platform.

What is the team composition?

I worked with four of their developers.

How did you come to work with MageComp?

I was recommended to MageComp by a trusted source.

How much have you invested with them?

We started the project in July 2017 through February 2018.

What is the status of this engagement?

We invested $4,000 for the engagement.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The Magento workflow is very customized, but MageComp was very skilled on the platform. Our clients were very happy with the results and paid for the project without complaints. They did a great job from a development perspective.

How did MageComp perform from a project management standpoint?

They were not responsible for project management and we hired them for only development. They were very responsive and answered our questions even after the project was finished. We used Skype voice and chat, and relayed videos on the computer to show the code, bugs, and how to solve issues. Gaurav (Director and Co-Founder, MageComp) understood our company’s needs.

What did you find most impressive about them?

They are skilled developers and have a very strong understanding of the Magento platforms.

Are there any areas they could improve?

Our project had minor management issues as they did not have an internal project manager. We had to step up and fill that role by organizing them in our ticketing and bug tracking system. However, they were only hired to excel at Magento development and they did that perfectly.  

Do you have any advice for potential customers?

I would tell potential American customers to hire their own designer with functional specs to patch up the design documents. 

BACKGROUND

Please describe your company and position.

I am an Employee of Accessory4phone

Describe what your company does in a single sentence.

He is an excellent developer with good support, I highly recommend him.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MageComp to accomplish?

• Magento 2 Open Graph Social Meta Tags Extension
• Magento 2 Estimated Delivery Date Extension
• Magento 2 Google Address Autocomplete Extension
• Extension ChatGpt

SOLUTION

How did you find MageComp?

Online Search

Why did you select MageComp over others?

• Pricing fit our budget
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

He is an excellent developer with good support, I highly recommend him.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

An excellent developer in my opinion.  

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were always available and reassuring whenever needed.

What was your primary form of communication with MageComp?

Email or Messaging App

What did you find most impressive or unique about this company?

Fast, available, and good work in my opinion.

Are there any areas for improvement or something MageComp could have done differently?

no

BACKGROUND

Introduce your business and what you do there.

I’m a senior developer at filterVERLAG, a digital and print media full-service agency.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with MageComp?

We needed support for Magento 2 extensions.

SOLUTION

What was the scope of work done?

We hired MageComp to support us with their own extensions. The main deliverable was the Magento 2 Google Address Autocomplete extension. We needed custom adjustments for proper form validation and the format of address fields.

What is the team composition?

We worked with 2–3 members of their team.

How did you come to work with MageComp?

We found MageComp through a referral.

What is the status of this engagement?

We worked together on June 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

All points were solved successfully, and we achieved proper form validation and the desired address field format. There were no specific impacts, but we saw an improvement in usability based on my own experience.

How did MageComp perform from a project management standpoint?

Their team delivered on time and responded well to our needs. We primarily communicated via Skype and Teams.

Are there any areas they could improve?

There’s nothing I’d have them improve.

BACKGROUND

Please describe your company and position.

I am the SVP

Describe what your company does in a single sentence.

Full-Stack Software Development Company for Enterprises

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MageComp to accomplish?

• Develop Magento Extension to handle HDFC Payment Gateway transactions

SOLUTION

How did you find MageComp?

Online Search

Why did you select MageComp over others?

Very few vendors had expertise in the niche requirement

Describe the scope of work in detail. Please include a summary of key deliverables.

Helped us with creating Magento Extension customized for our project

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Very proactive and super fast in completing the development. Deep expertise in Magento

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very proactive and super fast in completing the development. Deep expertise in Magento

What was your primary form of communication with MageComp?

Virtual Meeting

What did you find most impressive or unique about this company?

They were very proactive and helped us with multiple revisions

Are there any areas for improvement or something MageComp could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Sales Head of IPMOVERS IT PVT LTD

Describe what your company does in a single sentence.

Ecommerce

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MageComp to accomplish?

• Simple app
• Sales through App
• Easiy to conver our shopify store into a App

SOLUTION

How did you find MageComp?

Shopify Store

Why did you select MageComp over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from MageComp were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

A user-friendly good looking app. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I got an app that we actually need at a good cost. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, It was on time. Support from MageComp was quick. 

What was your primary form of communication with MageComp?

Email or Messaging App

What did you find most impressive or unique about this company?

We got Required product, Good support, on time delivery. 

Are there any areas for improvement or something MageComp could have done differently?

There is some more features left which they can bring in future. 

BACKGROUND

Please describe your company and position.

I am the mgr of alaskan harvest seafood

Describe what your company does in a single sentence.

Sell products using an eCommerce platform

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MageComp to accomplish?

• Install AI extension

SOLUTION

How did you find MageComp?

Magento

Why did you select MageComp over others?

Pricing fit our budget

How many teammates from MageComp were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We bought the MageComp Magento Chat AI extension and now after two months from the purchase and some 35 emails back and forth between their support, the extension is not working. We asked to cancel the order and refund us our extension price and the installation costs

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Did not succeed. We bought the MageComp Magento Chat AI extension and now after two months from the purchase and some 35 emails back and forth between their support, the extension is not working. We asked to cancel the order and refund us our extension price and the installation costs

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Sent emails back that all is ok when they were not. They could not complete the tast after30+ emails and two months of trying from purchase to closing/failure

What was your primary form of communication with MageComp?

Email or Messaging App

What did you find most impressive or unique about this company?

We thought that they were good Magento extension vendor and had used them before. This project just didn't work at all.

Are there any areas for improvement or something MageComp could have done differently?

Deliver a product that works and when you run into problems, admit it and fix it. Do not blaim something else. It is a good idea to Under promise and over deliver

Company Responses

BACKGROUND

Please describe your company and position.

I am the Information Coordinator of eBirdsall.com

Describe what your company does in a single sentence.

eBIRDSALL.com | Plumbing - Cooling - Heating

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MageComp to accomplish?

• Resolve technical issues.

SOLUTION

How did you find MageComp?

Online Search

Why did you select MageComp over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from MageComp were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Resolve technical issues on my online store.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Easy to communicate, quick response and knowledge.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

MageComp resolved all my technical issues on time.

What was your primary form of communication with MageComp?

Email or Messaging App

Are there any areas for improvement or something MageComp could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the head of IT of a retail company

Describe what your company does in a single sentence.

Retailstore in tiles and sanitary ware

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MageComp to accomplish?

• Customisation of extensions

SOLUTION

How did you find MageComp?

Most popular extension builder!

Why did you select MageComp over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from MageComp were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Magecomp is fast and reliable Magecomp has a fast and reliable service for customisation, besides the great extensions they offer for a good price. Always works! Only one thing: Because they have a lot of great extensions they need more time to fix updates for newer versions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Done all the customisation without problems!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Always on time

What was your primary form of communication with MageComp?

Virtual Meeting

What did you find most impressive or unique about this company?

They were great at writing code!

Are there any areas for improvement or something MageComp could have done differently?

Faster updates when new version of magento comes out

BACKGROUND

Please describe your company and your position there.

We sell sporting goods online and i am the company owner.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire MageComp, and what were your goals?

We had them perform an seo audit and following the audit they helped to increase the speed of the website.

SOLUTION

How did you select this vendor and what were the deciding factors?

We had already previously installed Magecomp modules on our store so we knew that they could be reliable. They were quick to reply and easy to communicate with.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We gave them all the access they needed to be able to do the audit including access to google analytics and search console. After the audit i asked them to help increase the mobile page speed which they did perfectly.

How many people from the vendor's team worked with you, and what were their positions?

I was in contact with Dhiren and his team who were there to reply quickly to any extra questions i had.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After the audit several recommendations were made to help improve the seo which were made. There also increased our mobile site speed score by over 100%.

Describe their project management style, including communication tools and timeliness.

Communication was made through Skype. They we always available when i had a question and they keept me up to date with the work they were doing. The work was done within a few days of confirming my order.

What did you find most impressive or unique about this company?

They seem to have a lot of experience with magento and the speed in which the project was done was very impressive. Also the communication is perfect.

Are there any areas for improvement or something they could have done differently?

Nothing to note.