Maestro

BACKGROUND

Please describe your company and position.

I am the Senior Creative Project Manager of a software company.

Describe what your company does in a single sentence.

AI-powered CX Experience Software

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Maestro to accomplish?

• fulfill the lack of FTEs
• Marketing deliveries
• Pipe creation

SOLUTION

How did you find Maestro?

Referral

Why did you select Maestro over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Maestro were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of work of an internal Creative team: 

• digital assets
• UX/UI
• Website design
• ebooks
• Datasheets
• social media assets
• paid media management
• design assets

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Maestro provided the right human resources particularly selected to integrate our culture and achieve our goals. Those can be measured by the successful number of deliveries, outstanding quality of work, and pipe creation/conversion rates.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I am the Project Manager of my team, I manage their work and deliveries since they are integrating the daily work of the internal team. They respond perfectly to timings while using our workforce management tools, communicating with stakeholders, and delivering everything on time.

What was your primary form of communication with Maestro?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We're impressed with their goal-oriented approach, end user adaptability, accountability, and immense flexibility in finding the exact resource for the project.

Are there any areas for improvement or something Maestro could have done differently?

Whereas I find it very important that all of us always save room for improvement, I do not recall anything relevant to point out

UPDATED REVIEW

This review was published on March 28, 2024.  

Catia Nunes
Sr Performance Marketing Manager, Talkdesk
Software

San Francisco, California

501-1,000 Employees

Aug 2023 - Apr 2024

$10,000 to $49,999

Verified

Project summary
Maestro provided PPC services for a call center software company. The team helped the client create and implement paid search ads. They also recommended ways to optimize the ads.

Feedback summary
With Maestro’s help, the client was able to prioritize other tasks while managing to meet their campaign targets. The team executed the project seamlessly, communicated clearly throughout, and worked flexibly in order to adjust to the client's changing needs. Also, their output quality stood out.

BACKGROUND

Please describe your company and position.

I am the Sr. Performance Marketing Manager of Talkdesk

Describe what your company does in a single sentence.

Global cloud contact center leader for enterprises of all sizes.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Maestro to accomplish?

• Paid Search support

SOLUTION

How did you find Maestro?

Referral

Why did you select Maestro over others?

Referred to me

How many teammates from Maestro were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Paid Search support via a part-time contractor. Deliverables included:

• ad copy
• keyword research
• campaign analysis performance
• optimizations recommendations

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Taking on internal tasks that freed up team´s time to focus on other projects
• Support in achieving our paid search targets for FY24

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Smooth task delivery, good communication, flexible and adjusted well to our needs

What was your primary form of communication with Maestro?

Virtual Meeting

What did you find most impressive or unique about this company?

We were impressed with the quality of work and their talent.

Are there any areas for improvement or something Maestro could have done differently?

Nothing to point out

RATINGS:
Overall rating: 5
Quality: 5
Cost: 5
Schedule: 5
Willing to refer: 5    

BACKGROUND

Please describe your company and position.

I am the Co-Founder of Repete

Describe what your company does in a single sentence.

Contribute to end with single-use waste on take-away sector.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Maestro to accomplish?

• Brand design

SOLUTION

How did you find Maestro?

Referral

Why did you select Maestro over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from Maestro were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We asked for a brand entity each should include: 

• logo 
• brand colours 
• brand typography 
• brand visual assets 
• web design and ooh design

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Total Brand design aligned with our propose and vision. 
• Assets designed with a brand in mind that grows and expands, opening up many possibilities for the future, which is awesome!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Rating 6! They delivered the work a little before the agreed date!

What was your primary form of communication with Maestro?

Virtual Meeting

What did you find most impressive or unique about this company?

The team exceeded my expectations in every way. The work was excellent, communication and meeting dates was unsurpassed, and the professionalism was top, since the first to the last moment.

Are there any areas for improvement or something Maestro could have done differently?

Nothing. Just keep up with the great job.

BACKGROUND

Please describe your company and your position there.

I am the founder of a delivery app for everyday essential items.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Maestro&Co., and what were your goals?

We needed someone to create the visual identity and brand concept. I reached Maestro&Co and they designed everting from scratch.

SOLUTION

How did you select this vendor?

I personally selected Maestro because of their impressive background. They were the perfect match given the overall project scope.

Describe the scope of their work in detail, including any steps and the final deliverables.

They were responsible for delivering every aspect of the initial visual identity and the app user experience/interface at a later stage. They also helped us with some content creation for the social media platforms.

How many people from the vendor's team worked with you, and what were their positions?

Filipe was out main contact and he brought about 5 to 6 team members.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Given the complexity of the project, I was very pleased with the overall quality and creative projection of the

Describe their project management style, including communication tools and timeliness.

They’re mostly available via email but are also reachable through phone and WhatsApp.

What did you find most impressive or unique about this company?

Their creativity and experience were impressive.

Are there any areas for improvement or something they could have done differently?

We are very happy with the chosen team and their work!