LOW/CODE Agency

BACKGROUND

Please describe your company and your position there.

I am the founder and CEO of a SaaS company working in the United Kingdom and United States.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire LowCode Agency, and what were your goals?

We hired LowCode to support MVP prototype version 1 development. The MVP is a platform application that unifies talent data from multiple sources helping people visualize skills and other competencies during their career journey.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected this vendor based on their participation in the Howard University "Pitch HU" start-up incubator program. Their presentation and credibility enabled our decision-making.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Version 1 Roles - User / Analyst (Admin)

Scope Onboarding - Initial Questionnaire Users can login/sign up with LinkedIn or email and password. If users have signed up with LinkedIn we will bring their name and email to the app. Users can create a profile with: Name, Age, Gender, Location, (Country, City), Resume, (file upload or link), LinkedIn link

Note: We won’t bring any of the data from the Linkedin profile for v1. The client must have a LinkedIn partnership in order for us to be able to access this data in v2. Employment Type (Full-Time, Half-Time, Freelance, Unemployed) Employment Arrangement (On-site, Home Office, Hybrid) Industry (TBD - need industry list) Job role (TBD - need job role list) Highest Level of Education (TBD - need level of education list) Most Recent University Attended Most Recent Relevant Courses Purpose Statement (free text) Flow to follow (prerequisite to the Master Competencies Dashboard) Users will see a timeline of stages they have to follow to complete the process, stages are outlined below. Each stage will have steps required for stage completion, once all stages are completed, users can see their Master Competencies Dashboard.

Stage 1 - Initial Questionnaire Already filled in when onboarding, users can edit. Steps that were followed:

• User PII
• Existing employability asset URLs: Resume/CV, LinkedIn, and Github
• Employment preferences

Stage 2 - Self Assessment Steps to follow to complete this stage:

• Knowledge (job role competencies indicator 1)
• Skills (job role competencies indicator 2)
• Attitudes (job role competencies indicator 3)
• Abilities (job role competencies indicator 4) Reference links for database structure: Weforum Skills Taxonomy Self Assessment from template

Stage 3 - Talent Analysis Users will see a talent analysis made by the Analyst based on the job role competencies framework and their initial questionnaire analysis (TBD).

Stage 4 - Analyst Assessment Users will see a button to book a call with an analyst (link to calendly), once a call has been booked. Users will see a hint text stating that their Analyst is preparing a personalized assessment for them. Users will see their Analyst Assessment once their analyst has published their assessment report.

Stage 5 - Referee Assessments Each user will see their own referee assessments, for v1 we will use dummy data for the Referee Assessments, including files.

• Reference testimonials (job role competencies indicator 5)
• Third-party assessments (job role competencies indicator 6)
• Industry assessment (job role competencies indicator 7)

Stage 6 - Master Competencies Dashboard Users will see a word cloud as well as some charts, based on the data imputed before (by the analyst, referees, and user) - TBD. Profile Tab Users can see and edit their profile details, name, age, gender, location, etc. Admin Portal Users Admin can create, read, update and delete users, with their name, email, and LinkedIn link. Users will still need to create a password when logging in.

Admin can search for users by stage. Admin can click on any user to see their profile, timeline, and filled-in stages (forms/results). On the “Talent Analysis” stage and can click on a button to add their talent analysis. On the “Self Assessment” stage and can add “Notes” by filling in a questionnaire (TBD), or add their personalized Self Assessment by clicking on a button that will open a form, once the form is submitted the next stage will unlock for that user: Referee Assessment. Notes

This is a high-level scope of the project when wireframing the product will be fully defined. Components that haven’t been defined will be defined throughout the project, once it starts (Dropdowns, Text Fields, Free Text, Numbers, etc). Reference document for scoping, provided by client

How many people from the vendor's team worked with you, and what were their positions?

Two people from the vendor's team worked with me as well as the CEO on some occasions. A project manager and developer worked with me throughout the duration of the project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

All deliverables were met. The main deliverable was a live version one platform that could be deployed for user feedback, validated learning, and further development. The LowCode team was very professional, communicative, and technically proficient.

Describe their project management style, including communication tools and timeliness.

The project management style was highly effective and included various online resources. We primarily used the LowCode portal to coordinate MVP wire diagramming, feature development, testing, and handover. All activities were conducted in a timely manner with no issues.

What did you find most impressive or unique about this company?

I found both Ceci and Alex's task management and technical expertise very impressive. I was impressed with how they could translate complex concepts into tasks, actions, and activities supporting platform development. The transition from wire diagramming to development and handover was seamless indicating a high level of professionalism and expertise on their side.

Are there any areas for improvement or something they could have done differently?

I don't have any major areas for improvement based on the agreed-upon scope and nature of the project. Many concepts were not complete resulting in the need for refinement on my side. I would have liked a better analysis of alternatives regarding dashboard plug-ins or integration. With that said, it did not hinder the project and can be addressed in version two.

BACKGROUND

Introduce your business and what you do there.

I run an organization called Wou; we provide coaching and empowerment tools for those struggling with self-confidence or lacking purpose and direction in their lives.

I do corporate workshops where I guide people through the psychology of affirmations and how our brains manage that information in connection with self-worth, confidence and how we present ourselves.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with LowCode Agency?

We needed LowCode Agency to build a first-round prototype of our product. I wanted to develop a digital card box app that holds on to words of affirmation over time. I wanted the app to copy text from greetings cards, emails, or text messages that contain words of encouragement from others.

According to market research, 90% of women have a box of cards tucked away in their closets, so we wanted to create a digital solution on hand that constantly sends those positive affirmations.

SOLUTION

What was the scope of their involvement?

They created the application for us, and it’s compatible with iOS and Android. The application runs like a web browser on the backend. It functions through a web browser, and is supported by Glide. 

What is the team composition?

I work with three people: Jesus (Founder), Cecilia (Project Manager), and Mauricio (Backend Developer).

How did you come to work with LowCode Agency?

They were referred to us by a local organization. 

How much have you invested with them?

We invested $5,200 in the partnership.

What is the status of this engagement?

We began working on the project in May 2022 and did the handoff in July 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They were highly responsive and efficient in their working pace. 

Any time I started to wonder if we were lacking progress or question the overall quality of the product, Jesus would jump right in, and I could tell he was handling it. I felt taken care of, and there was a sense of being watched over. I knew at the end of the day, they would keep things on track. 

We were a bit frustrated during the testing phase because it felt like every time we fixed one issue, another would arise. They compensated us for the processing glitches by connecting my email automation system, which was wonderful. 

How did LowCode perform from a project management standpoint?

They performed wonderfully from a project management standpoint. Cecilia was very communicative, which was fantastic. The budget stayed on track as well. We used a project management tool to communicate.

One pricing change surprised me, but it resulted from an internal pricing adjustment on their end, which didn’t affect my overall budget. 

What did you find most impressive about them?

I was impressed with their ability to capture our vision from the start. They worked hard to find solutions and put themselves in my shoes. I felt like they understood what I wanted, which was fantastic. 

They worked at a great pace and kept things moving. Their overall communication and response time was impressive. They went at a pace that worked for me depending on if we were on vacation or kids were out of school. I knew they would be ready to go as soon as I got back to them.

Are there any areas they could improve?

I think they could improve their attention to detail with regard to backend development. Sometimes, we would make an edit, and another glitch would pop up due to the developer forgetting to save the last change. It would be great if they could trace how an edit will impact other app components and do a thorough QC of the modification to fix potential glitches. 

Do you have any advice for potential customers?

My advice would be to send the final product to others, so you can have as many eyes as possible to catch glitches before the handoff.

BACKGROUND

Please describe your company and your position there.

I am the owner of a digital agency

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire LowCode Agency, and what were your goals?

We needed a mobile app developed for a client who operates an experience-based company, so that they can better engage with their guests.

SOLUTION

How did you select this vendor and what were the deciding factors?

I connected with a number of app developers and LowCode's professionalism, experience, and pricing were the main deciding factors.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The main deliverable stages of wireframes delivery and revisions, followed by app delivery and revisions were clearly laid out and delivered on time, with every step of the process clearly communicated.

How many resources from the vendor's team worked with you, and what were their positions?

I communicated directly with a Project Manager throughout the project, as well as communicating directly with LowCode's owner at key points in the process.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Deliverables were hit on time and on budget!

Describe their project management style, including communication tools and timeliness.

Their Project Manager was extremely accessible and easy to communicate with. I was able to book zoom meetings through her calendar easily when needed, and we communicated via email and their project management software Plutio.

What did you find most impressive or unique about this company?

They are extremely on the ball when it comes to their communication and processes. It's clear that they have a strong operational foundation that allows them to stay on top of things.

Are there any areas for improvement or something they could have done differently?

There's nothing they could have done differently or improved.

BACKGROUND

Please describe your company and your position there.

I am the CEO and founder of gigLAW.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire LowCode Agency, and what were your goals?

My goals were to automate the internal and external processes we complete through a consolidated app. My goals were to make the processes more efficient, allowing gigLAW to expand its clientele and capacity to take on more work.

SOLUTION

How did you select this vendor and what were the deciding factors?

I selected this vendor after reading multiple reviews/recommendations from their clients. The deciding factor was after we had the introductory call how they were able to accurately understand exactly what I wanted. The team was extremely responsive and always available to answer questions thoroughly. They ensured I was comfortable and happy throughout the entire process.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

First, we had a kick-off call where I explained to them an overview of what I wanted the app to do and its core functions. I then sent over a detailed list of each component/workflow/every part of the process I needed to be included in the app. The team then put together a proposal and once approved, go to work.

They showed me the wireframe, asked for my feedback, implemented the feedback, then created v1 for my review. Once I reviewed, I submitted any changes I needed and they quickly made all of the necessary fixes. The final step was to go through the app and ensure I understood how it works on the backend, etc.

How many people from the vendor's team worked with you, and what were their positions?

3-4 team members, including the founder and other Glide experts.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I am about to launch, though I have received extremely positive feedback from current clients about the

1. improved efficiency,
2. ease of use, and
3. excitement regarding the intuitive processes.

Describe their project management style, including communication tools and timeliness.

Plutio, Email, Zoom. Plutio was the best part of the project - as it kept things extremely organized and allowed me to input new tasks I wanted to see implemented in the app.

What did you find most impressive or unique about this company?

They gave us a professional app that is easy to update and their level of communication is the best I have seen when working with an outside provider.

Are there any areas for improvement or something they could have done differently?

There were very minor bugs in the first deliverable, but they fixed these as soon as I pointed them out and were extremely professional in dealing with any issue that arose. Nothing needed to be done differently as it was all exceptional and the team was an absolute pleasure to work with. HIGHLY RECOMMEND!

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a mobile app startup company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with LowCode Agency?

I was trying to bring an MVP to life, so I built an early version of it. Then, I went to LowCode and asked them to rebuild it and make it look better to have a better appeal to the end users. 

SOLUTION

What was the scope of their involvement?

I used Glide to prototype the app before building it for iOS and Android. From there, LowCode’s task is to make it better from a technology perspective. For context, the platform was for creators and their followers. It aimed to create a marketplace for these audiences, and it was similar to Patreon or OnlyFans.  

Meanwhile, we chunked the project down into pieces. LowCode agreed to do this because of my poor experience with another mobile app developer; I was nervous about jumping the gun and spending a lot of money. They understood my concerns and broke down the development process into phases. It was their recommended approach, and I agreed to it. 

At present, the first part of the project is completed, and the app is already in the marketplace. We’ll soon be developing it further, and when we continue the engagement, we’ll talk about the content marketing aspects of the business. 

For core features and functionality, creators can upload longer-form content on the platform, such as images and videos. Other users can then read the story behind the images by following the content creators. Moreover, they can pay the creators for the content if they want, though free content is available. Overall, the platform enables people to produce interesting content that they can sell in a way that hasn’t been done before. 

What is the team composition?

I worked with their CEO and founder, along with Cecilia (Project Manager) and a designer. A copywriter worked behind the scenes, too. 

How did you come to work with LowCode Agency? 

I chose LowCode because they were a referral partner of Glide, which I’d used for a while. They were active in the Glide community, so when I looked at the platform’s certified partners, LowCode stood out. I looked at what they’d done before, and everything looked good. As a result, I hired them. 

How much have you invested with them?

We’ve spent about $5,000

What is the status of this engagement?

The project started in October 2021, and the engagement is ongoing. They delivered the first version of the app in November 2021, though. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

In terms of success metrics, I check the number of revisions that we’ve had to do. There have been only small revisions, and every time they need to revise something, they listen carefully. They’re frank and excellent; in fact, they’ve adjusted the first cut of our wireframes in just 45 minutes. After that, I haven’t had to make any changes. 

Moreover, they’ve kept to our timeframe. The team works fast, and they fix even the smallest mistakes during the development process, such as spelling errors. Overall, their work has been phenomenal and exceeds my expectations, so I’m extremely happy with their performance. 

How did LowCode Agency perform from a project management standpoint?

LowCode’s project management is great. They’ve asked me to use Plutio to report any changes, questions, or feedback I have — I’ve had no issues using that platform. In fact, it made our communication easy. On top of that, their project manager understands my needs. The team also works on the project from a consumer and end user perspective. As a result, the process is highly well-rounded and thoughtful; they often come up with ingenious and clean solutions. 

What did you find most impressive about them?

The quality of LowCode’s work and their fullness are impressive. Apart from that, their services are fairly priced. 

Are there any areas they could improve?

I only wish they work more with our technologies. 

Do you have any advice for potential customers?

Give LowCode good references and examples from sites that tell them the story of what you’re trying to achieve. Don’t try to communicate with them via emails because they’ll also have to transfer that to their project management system, and that can slow everything down. Moreover, when they start delivering items, make sure that you’re available because they deliver quickly. Overall, they’re a nice team to work with and incredibly professional. 

BACKGROUND

Please describe your company and your position there.

I founded Conscience Cart to make it easier for ethical and green shoppers to find businesses that share their values.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire LowCode Agency, and what were your goals?

After creating manual reports for shoppers with store recommendations based on their values, I hired LowCode Agency to create an app that would automate the recommendations for users.

SOLUTION

How did you select this vendor and what were the deciding factors?

I wanted to create an app to get additional user feedback. So, I did not want to spend too much money or take too long. After looking around I found LowCode.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The LowCode team was very easy to work with and are experts in getting the most out of Glide. They completed the project on-time and on budget. And after I received some customer feedback, they were able to help me adjust the app to be even better. I am extremely happy with LowCode Agency and have already recommended them.

How many resources from the vendor's team worked with you, and what were their positions?

There were 2 or 3 people from LowCode involved.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The app has worked well with no noticeable downtime. It's also very easy for me to update.

Describe their project management style, including communication tools and timeliness.

They are very responsive and use a shared project management tool to stay in sync with me.

What did you find most impressive or unique about this company?

They are very professional, cost-effective, and very responsive.

Are there any areas for improvement or something they could have done differently?

not really. Glide itself has a few limitations, but LowCode has always been able to figure out how to get around them.

BACKGROUND

Please describe your company and your position there.

I am the founder of Intro CRM, a company building a virtual sales assistant.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire LowCode Agency, and what were your goals?

We hired LowCode Agency to build a web app to help us provide new leads to our clients for them to rate and provide feedback.

SOLUTION

How did you select LowCode Agency and what were the deciding factors?

I was referred to LowCode Agency by another agency who I have worked with in the past and is familiar with the no-code and lowcode software development community.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They designed and developed an app using the Glide platform, including business strategy, wireframes, development, and deployment.

How many people from the LowCode Agency team worked with you, and what were their positions?

2 people were on the core team including a project manager and software developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project was on-time and substantially reduced the amount of time it takes us to get feedback from customers. Not only that, our customers prefer the experience from the previous process that required spreadsheets, emails, and other manual steps.

Describe their project management style, including communication tools and timeliness.

They were highly communicative and on-time with all deliverables.

What did you find most impressive or unique about this company?

Their team was friendly and did a good job keeping the project focused, on time, and budget.

Are there any areas for improvement or something they could have done differently?

No changes, continue to work with them on an ongoing basis and will rely on them for projects in the future.

BACKGROUND

Introduce your business and what you do there.

I’m the managing partner of a mental health clinic based in Miami, Florida. We have around 35 employees, and we’ve been in business since 2008.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with LowCode Agency?

We were looking to have a platform to keep track of the payments that we were receiving. We only had an Excel spreadsheet for this purpose, so we weren’t being effective in keeping track of what was owed to us and what has already been paid. Thus, we hired LowCode to create this platform.

SOLUTION

What was the scope of their involvement?

Initially, we had a discovery phase. LowCode put together all of the requirements for the software that we needed and gave us a proposal within our budget, so we moved forward. During this phase, they were very diligent and responsive, which nowadays is not easy to find.

After that, LowCode put together our platform using Glide, Google Sheets, and Slack. They integrated those three technologies to create a way to pull the information from our system and connect the different departments in our office involved in the billing process.

Among its features, this platform has color coding for the data and three different security levels for our three different departments. It also is based on the Cloud, so it works completely online, and it’s EPA-compliant.

Currently, they’re putting together a form using Jotform. We will have our clients sign this form before directing them to our billing department to do the claim process.

What is the team composition?

I’ve worked primarily with two people from LowCode: Jesus (Founder & CEO), who is the person that created the proposals, and Cecilia (Project Manager). I know that they have more people working with them who take care of the different parts of the project.

How did you come to work with LowCode Agency?

We’re part of a Facebook group where people always discuss new projects and business opportunities. This group has a lot of software professionals offering different services. I posted a question in this group, and among the five people who responded, LowCode was one of them. I received quotes from three of those companies and ended up choosing LowCode.

How much have you invested with them?

We’ve spent close to $10,000.

What is the status of this engagement?

We started our conversation with LowCode in October 2020, and our engagement is ongoing. They have already completed the initial scope, but we constantly find new things to add and minor details to adjust.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

As this is an internal tool, I don’t have any metrics to demonstrate the impact of this project. However, I initially put together an RFQ, and all my requirements have been met. That’s how I’ve measured the success of this project.

How did LowCode Agency perform from a project management standpoint?

Every time we ask them for something, LowCode is very responsive and diligent, and they take care of issues or add new features as needed. We communicate via WhatsApp and email.

What did you find most impressive about them?

I’ve been working with LowCode for a year, and every time I have an issue that can be solved using technology, I go to them for a solution. Oftentimes, when I present the challenge, they do proper research and try to find a solution.

Although it has happened that they haven’t been able to find a solution, they usually find one that works. They always put thought into their work and make an effort.

Are there any areas they could improve?

Sometimes, LowCode invests hours trying to solve all of the little quirks of a project before giving us a quote for it. It would be better for their clients if they didn’t spend as many hours working prior to quoting in case the client doesn’t want to move forward.

I, personally, don’t like having a contractor spend hours of their time on something that I wouldn’t require in the end. If that’s how they work, it seems to work well, but I believe that it is something they could change.

BACKGROUND

Please describe your company and your position there.

I am the Founder & CEO of Myshoots Ltd a Sports Tech Start-up based in the UK.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire LowCode Agency, and what were your goals?

Myshoots Ltd hired Low Code Agency to get an MVP to market. The MVP purpose is to build traction and revenue.

SOLUTION

How did you select this vendor and what were the deciding factors?

Following getting in many quotes for a native app development. Realised that my vision to start with could be achieved with a low code option. Allowing for the native app to be built around the low code offering.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Myshoots Ltd already had basic wireframes which help low code to develop these wireframes further using Glide platform to build the low code app.

How many resources from the vendor's team worked with you, and what were their positions?

Four that I'm aware of. One very 1:1.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I'm very very happy with the result of the MVP. It is everything the industry have asked for and more.

Describe their project management style, including communication tools and timeliness.

Low Code were a real delight to work with. Their communication platform made the whole process effortless and help with time zone differences. I would highly recommend solo and non-technical founders using Low Code Agency.

What did you find most impressive or unique about this company?

Their effort with detail ensuring I understood and was happy in every aspect was great. Their time response to anything I asked. During this journey it would be naïve not to think there maybe problems along the way. Even when there were problems, none of their own doing but due to Glide's own problems, it was handled with outstanding professionalism.

Are there any areas for improvement or something they could have done differently?

No faultless.

BACKGROUND

Please describe your company and your position there.

I am the owner of Cibo Groups, Cibo Groups is an app that prevents food waste, by connecting the community with restaurants, bakeries, and stores that have unsold surplus food at the end of the day. You use the app when you realize there is a surplus of unsold food that you can sell at a discounted rate or donate right before you close.

The important thing to note here is, this is food you had intended to sell for the day but just didn't have enough customers for that day to sell your goods; in other words you are selling or donating food within the proper shelf life.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire LowCode Agency, and what were your goals?

We wanted to develop an app and bring this app to the community so Users and business owners and prevent food waste by simply using their phones. LowCode Agency was hired to help achieve this goal. They were fast, efficient, and very professional

SOLUTION

How did you select this vendor and what were the deciding factors?

First, we were building the app in house, and then soon realized that we do not have the resources to market and build the app at the same time. We started working with another app developer, but also realized that app developer did not have the resources to complete the app in a timely manner. Finally, after further investigation we came across LowCode.

We were intrigued by LowCode from our original meeting with them. It was a 40 minute, detailed consultation meeting. LowCode explained to us that they will first build a wireframe for our app and get the app done in 3-4 weeks ( a timeline which was achieved). It was slightly above our budget, but for the quality of work we received, we were sold!

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

As mentioned above, before committing to working with LowCode, there was a free 40 minutes consultation meeting, once we agreed to work with them, we payed 50% of the cost up front for LowCode to start the work. They started with a wireframe of our app, sent the wireframe over to us to review, had a second meeting where we discussed the wireframe.

We were able to make edits to the wireframe and go over the flow of the app. Once we approved the wireframe, LowCode started building the app. We were able to communicate with them 24/7 via Nifty. Through Nifty, there was a task tracking board that kept all the tasks and questions we had for LowCode along the way organized.

How many resources from the vendor's team worked with you, and what were their positions?

It was truly a full team effort. I was in communication with the dev team, the project manager, and even the Owner of LowCode!

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

As soon as the app was complete, we are able to fully market and show our interested customers the final products!

Describe their project management style, including communication tools and timeliness.

Everyone was so so SO easy to communicate with, they were friendly and very responsive to me. The Project Manager was very professional while patient at the same time.The meetings were conducted via Zoom. As mentioned above, Nifty was the main mode of communication, although we would e-mail at times.

What did you find most impressive or unique about this company?

LowCode Agency is really some phenomenal folks! I really enjoyed working with LowCode because of its size. It is a small company, which we actually preferred, but despite the company's size they were able to build the app in a very impressive timeline

Are there any areas for improvement or something they could have done differently?

Through some of our testing, I found the same issue appeared more than once. I would kindly suggest a more rigorous round of testing before marking a task complete.