LOLML GmbH

BACKGROUND

Introduce your business and what you do there.

I'm the founder and CEO of Chapters Agency, a boutique B2B lead generation firm. We specialize in effective cold email outreach, email deliverability, sales prospecting, and copywriting to deliver high-quality leads and drive business growth.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with LOLML GmbH?

We needed help implementing an AI scoring system and inbox management for our cold email and sales prospecting services.

SOLUTION

What was the scope of their involvement?

LOLML GmbH worked closely with our team to understand our outbound workflows and built a custom AI model that scores incoming replies based on intent and relevance. They also developed a smart inbox interface that highlights high-priority responses, flags leads for follow-up, and integrates with our CRM. Key deliverables included the AI scoring model, inbox management dashboard, API integration with our existing tools, and clear documentation for ongoing use.

What is the team composition?

We work with one person.

How did you come to work with LOLML GmbH?

One of our clients referred me. They had previously worked with LOLML GmbH on a slightly different niche and were very satisfied with both the results and Julian's deep expertise in AI and machine learning.

What is the status of this engagement?

We started working together in June 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We stopped handling a lot of manual tasks since it was automated, so I would say it saves around 10 hours a week. As a result, we have more time to do our main work.

How did LOLML GmbH perform from a project management standpoint?

Everything was on time, and we're very satisfied.

What did you find most impressive about them?

Their boutique approach is impressive. I feel like they're a part of our team.

Are there any areas they could improve?

No, everything was great.