Localica

BACKGROUND

Please describe your company and position.

I am the Founder and Managing Partner of CRMiUM

Describe what your company does in a single sentence.

CRMiUM is the first multi-system integrator of CRM, ERP, HRM solutions. We select, implement, consult and support. We solve business problems and help growing via business automation in complex.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Localica to accomplish?

• We needed to translate our company's website into 3 languages - English/Ukrainian/Polish.

SOLUTION

How did you find Localica?

Referral

Why did you select Localica over others?

• Close to my geographic location
• Great culture fit

How many teammates from Localica were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We exported the file of our site (content) in html format so that the company would carry out the translation directly in it and we could later easily import it back to the site, preserving the structure of the site. They helped us with this process and we didn’t even know what could be done without attracting additional specialists who would post content on the site.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Translation of your website and employee materials into 3 languages

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was done on time and the source version of our materials was additionally checked

What was your primary form of communication with Localica?

Email or Messaging App

What did you find most impressive or unique about this company?

We appreciated their serviceability and speed of work. The work was completed one day before the deadline.

Are there any areas for improvement or something Localica could have done differently?

I'm all set, I don't see anything to add yet

BACKGROUND

Please describe your company and position.

I am the Marketer of Elit-web

Describe what your company does in a single sentence.

Digital Marketing Agency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MK: Language Solution Provider to accomplish?

• Localization of the site in English

SOLUTION

How did you find MK: Language Solution Provider?

Referral

Why did you select MK: Language Solution Provider over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from MK: Language Solution Provider were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We requested our website to be localized in English, and we had specific requirements: it had to be translated by a native speaker using a glossary to ensure consistency and accuracy in terminology. Before diving into the project, a test translation was conducted to ensure we had the right translator for the job. The project was successfully completed in just 6 days.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our website has met its traffic and conversion targets, making the localization a clear success.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

What really stood out about MK:translations was their willingness to go the extra mile during the test translation phase, offering us three options to select the most suitable one. They promptly addressed any other issues that came up too. It's obvious that the team values professionalism and treats each client with the utmost care.

What was your primary form of communication with MK: Language Solution Provider?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Using Crowdin in the localization process was not only cost-effective but also a significant time-saver. We also greatly appreciated our pleasant and warm communication with the project managers. It felt as if we were working with old friends, even though it was our first project together.

Are there any areas for improvement or something MK: Language Solution Provider could have done differently?

I am entirely satisfied with our collaboration with MK:translations.

BACKGROUND

Please describe your company and your position there.

Project Manager in the gambling company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire MK: Language Solution Provider, and what were your goals?

Product (473 words) localization from English into Bulgarian, Chinese, Croatian, French, German, Italian, Japanese, Korean, Lithuanian, Polish, Portuguese, Romanian, Spanish, Thai, and Turkish

SOLUTION

How did you select this vendor and what were the deciding factors?

We cooperated with the company before. The quality, prices and service suit us.

Describe the project in detail and walk through their service package, including any document/file sharing tools used.

We applied for localization from English into 15 languages using the approved glossary. The requirement was to leave some words without translation, that is, in English. The term was 2 days.

What was their cost structure like?

The estimate consisted of amounts per each language pair translation

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project completes monthly KPI targets, so localization is effective

What did you find most impressive or unique about this company?

It is one of the few companies which really can be called customer-oriented

Are there any areas for improvement or something they could have done differently?

No, I’m very pleased with the cooperation

BACKGROUND

Please describe your company and your position there.

We are a Web Design agency which connects design aesthetics and technological excellence.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire MK: Language Solution Provider, and what were your goals?

We needed website localization in 6 languages.

SOLUTION

How did you select this vendor and what were the deciding factors?

Our colleges advised MK:translations and gave positive recommendations on cooperation with them, which was a deciding factor in the choice.

Describe the project in detail and walk through their service package, including any document/file sharing tools used.

We worked on the project by stages: with the website and content development its localization was performed. We were suggested a spectrum of choices how data can be transferred, but we chose Google Drive

What was their cost structure like?

4 people.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

All works were delivered on time due to MK's timely work. The customer praised the website localization; moreover, there were no further claims on the quality and accuracy of the translation.

What did you find most impressive or unique about this company?

There are no impossible tasks with MK: Language Solution Provider.

Are there any areas for improvement or something they could have done differently?

No, we liked everything.

BACKGROUND

Please describe your company and your position there.

Art director in a marketing company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire MK: Language Solution Provider, and what were your goals?

We need a translation of the presentation about the company into Lithuanian and German.

SOLUTION

How did you select this vendor and what were the deciding factors?

Found MK:translations by request on the Internet. I got acquainted with the site, read reviews and cases. I noticed relevant cases and talked to the manager personally.

Describe the project in detail and walk through their service package, including any document/file sharing tools used.

It was important for us to keep the presentation in the same design in which it was submitted for translation. After the translation, the manager gave us two presentations. In German and separately in Lithuanian in the same design as we gave for the translation

What was their cost structure like?

The estimate consisted of the price of translating the text and laying out the presentation.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Due to the fact that the presentation is internal, so it`s difficult to evaluate the commercial part. But our German partners clearly understood the company's idea thanks to a high-quality translation.

What did you find most impressive or unique about this company?

Serviceability. Execution of the engagement by the deadline. Pleasant prices. A professional approach to choosing a performer. The manager understood how important it is for us to get a quality translation. Because our partnership with the company for which the presentation was created depended on it.

Are there any areas for improvement or something they could have done differently?

No. I liked everything.

BACKGROUND

Please describe your company and your position there.

I work for an engineering company as a project manager.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire MK: Language Solution Provider, and what were your goals?

We needed to translate technical documentation; my colleagues advised me to translate them.

SOLUTION

How did you select this vendor and what were the deciding factors?

In this project, the speed and quality of translation was important, since we had to submit documents about our equipment for certification.

Describe the project in detail and walk through their service package, including any document/file sharing tools used.

We needed to translate a 39-page document into English and French. There were also many pictures and drawings that also had text in them, we had all this in PDF and we had to get the final result in PDF too.

What was their cost structure like?

The costs went to the translation of the text, but in the end the price tag was very pleased.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The translation was made in three days and I will give it to us a day earlier than it was agreed. We expected to receive the transfer on Monday, but received it on Saturday evening.

What did you find most impressive or unique about this company?

We set goals and they delivered. it was very easy to communicate.

Are there any areas for improvement or something they could have done differently?

Everything went smoothly.