Linecore

BACKGROUND

Please describe your company and position.

I am the Marketing manager of Spendbase

Describe what your company does in a single sentence.

The ultimate solution for tracking, optimizing, and reducing software costs

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Linecore to accomplish?

• Custom web development

SOLUTION

How did you find Linecore?

Online Search

Why did you select Linecore over others?

• High ratings
• Good value for cost

How many teammates from Linecore were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Linecore approached the development of our custom CRM system with a comprehensive strategy. The scope of work included: 

• Discovery Phase: Linecore conducted a thorough discovery phase to understand Spendbase's specific requirements and pain points, ensuring the CRM system would address their needs effectively. 
• UX/UI Design: The company developed an intuitive and user-friendly UX/UI design tailored to Spendbase's workflow, enhancing user adoption and productivity. 
• Software Development: Linecore successfully executed the software development process, translating the design concepts into a fully functional CRM system. 
• Integration with external services: Linecore seamlessly integrated the CRM system with external services such as analytics and digital marketing tools, optimizing Spendbase's workflow and enhancing overall efficiency.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project yielded tangible outcomes that demonstrated progress and success: 

• Improved Efficiency: Spendbase experienced a noticeable increase in operational efficiency, with streamlined processes and improved data management capabilities resulting from the CRM system's implementation. 
• Enhanced Client Relationships: The CRM system facilitated better communication and engagement with clients and vendors, strengthening relationships and increasing satisfaction levels. 
• Data-driven Insights: Integration with analytics services provided Spendbase valuable data-driven insights, empowering informed decision-making and strategic planning.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Linecore's project management approach was exemplary. They delivered timely items and demonstrated flexibility in accommodating changes and addressing our evolving needs throughout the project lifecycle. Communication was transparent and efficient, with Linecore providing regular updates and promptly responding to inquiries and feedback.

What was your primary form of communication with Linecore?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Linecore didn't just develop a generic CRM system; they crafted a solution seamlessly integrated into Spendbase's workflow, enhancing productivity and performance. Linecore's expertise in technical development and user experience design and commitment to delivering exceptional results set them apart as a trusted partner. 
Additionally, their seamless integration with external services showcased their ability to create holistic solutions that meet diverse business needs. In summary, Linecore's strategic approach, technical expertise, and commitment to client satisfaction make them a valuable partner for any project.

Are there any areas for improvement or something Linecore could have done differently?

No.

BACKGROUND

Please describe your company and position.

I am the Chief Strategy Officer of FuseBase (formerly Nimbus)

Describe what your company does in a single sentence.

FuseBase is an all-together collaboration platform designed for client-oriented businesses to impress clients and streamline teamwork. It combines communication, content, and tools into one powerful yet intuitive hub to eliminate scattered systems and fragmented workflows.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Linecore to accomplish?

• Custom web development
• custom e-commerce project development

SOLUTION

How did you find Linecore?

Online Search

Why did you select Linecore over others?

• High ratings
• Good value for cost

How many teammates from Linecore were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Linecore developed a custom e-commerce web module for selling templates within the Nimbus system. The scope of work included: 

1. Targeted UX/UI Design: Linecore developed an intuitive and user-friendly UX/UI design explicitly tailored to the audience using the Nimbus system. 
2. Web Development: The company successfully executed the development of the web project, seamlessly integrating it into the Nimbus ecosystem. 
3. Integration with External Services: Linecore impressively handled integrations with external services such as analytics, online payments, and digital marketing services, enhancing the overall functionality of the module.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project yielded significant outcomes that underscored its progress and success: 

1. Enhanced User Engagement: The intuitive design increased user engagement, with users seamlessly navigating through the module to purchase templates. 
2. Streamlined Transactions: Integration with online payment services led to a noticeable improvement in the speed and efficiency of transactions. 
3. Positive User Feedback: Users provided positive feedback on the module's functionality, citing its ease of use and seamless integration within the Nimbus environment.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Linecore's project management was exemplary. They delivered items on time and demonstrated a proactive approach to addressing our evolving needs. Communication was transparent and efficient, with Linecore consistently providing updates and accommodating adjustments as required. Their ability to stay on schedule without compromising the quality of work showcased their dedication to client satisfaction.

What was your primary form of communication with Linecore?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Linecore was their ability to understand the intricate nuances of the FuseBase (formerly Nimbus) system and its user base. They didn't just deliver a functional module; they crafted a solution seamlessly integrated into the FuseBase (formerly Nimbus) ecosystem, enhancing the overall user experience. Linecore's expertise in navigating the complexities of external service integrations and their commitment to delivering a tailored solution set them apart. 

Their agility in responding to our specific needs throughout the project was awe-inspiring. In summary, Linecore's strategic approach, seamless integrations, and commitment to understanding the unique context of our project make them a valuable partner. They met our expectations and exceeded them, delivering a module that has positively impacted our user experience within the FuseBase system.

Are there any areas for improvement or something Linecore could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of Panem Agency

Describe what your company does in a single sentence.

Digital Marketing Agency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Linecore to accomplish?

• Custom web development, custom e-commerce project development

SOLUTION

How did you find Linecore?

Referral

Why did you select Linecore over others?

• High ratings
• Good value for cost

How many teammates from Linecore were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Linecore embarked on an ambitious project to create a B2B marketplace connecting digital agencies with clients seeking digital marketing services. Their systematic approach included the following: 

• UX Research: Linecore conducted thorough user experience research to understand the unique needs and preferences of our agency partners and clients. 
• Prototyping: They developed and rigorously tested prototypes for user interfaces, ensuring the platform was user-friendly and intuitive for both audiences. 
• Integration: Linecore impressively integrated the marketplace with external services such as analytics, online payments, SMS gateways, email marketing, and big data analytics.
• Technical Support: After the successful launch, Linecore continues to provide excellent technical support and is actively involved in the platform's ongoing development.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project's outcomes are both tangible and impressive. Key indicators of progress and success include: 

• Increased User Engagement: The user-friendly interface and seamless integration of services led to higher user engagement, with agencies and clients spending more time on the platform. 
• Streamlined Operations: The marketplace has significantly simplified our operations by centralizing the process of finding and hiring digital marketing experts. 
• Revenue Growth: The integration of online payments has led to a noticeable increase in revenue generation for our agency partners. 
• Positive Feedback: Users on both sides have provided positive feedback, praising the platform's ease of use and efficiency.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Linecore's project management was stellar. They meticulously adhered to project timelines, delivering key milestones on schedule. Communication was seamless, with Linecore being responsive to our evolving needs and providing valuable insights throughout the project. Their agile approach allowed for flexibility when necessary, ensuring our requirements were promptly met.

What was your primary form of communication with Linecore?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What truly sets Linecore apart is their commitment to understanding our industry-specific challenges. They didn't just build a generic marketplace; they customized it to address the unique dynamics of the digital marketing sector. Their ability to seamlessly integrate various external services was a game-changer, making our operations more efficient.

 Linecore's dedication to providing ongoing technical support and contributing to the platform's evolution further underscores their commitment to client success.

Are there any areas for improvement or something Linecore could have done differently?

No.

BACKGROUND

Please describe your company and position.

I am the HR Manager of Datarob

Describe what your company does in a single sentence.

Datarob is B2B lead generation provider for digital companies: IT, Software, tech, Robo, aaS, DM, 3D. Boost your sales with a stream of qualified leads.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Linecore to accomplish?

• Custom web development

SOLUTION

How did you find Linecore?

Referral

Why did you select Linecore over others?

• High ratings
• Good value for cost

How many teammates from Linecore were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Linecore undertook the ambitious task of developing a fully customized CRM system tailored to our unique business needs. The scope of work included designing and building a system from the ground up, incorporating every aspect of our business processes. Key deliverables included a user-friendly interface, seamless data management, and comprehensive reporting capabilities. What set Linecore apart was their ability to translate our requirements into a cohesive and efficient system.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Efficiency Gains: Thanks to the new CRM system, we experienced a significant increase in operational efficiency. Tasks that used to take hours were streamlined, reducing labor costs and freeing up valuable time for our team. 
• Error Reduction: The custom system virtually eliminated data entry errors, providing more accurate client information and improved decision-making. 
• Improved Customer Relations: With the CRM system in place, we could provide our clients with a higher level of service. Our response times improved, and we could proactively address their needs. 
• Scalability: The system's scalability allowed us to adapt as our business increased, ensuring it remained a valuable asset.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Linecore demonstrated exemplary project management throughout the engagement. They consistently delivered items on time, adhering to the agreed-upon timeline. Communication was transparent, with regular updates on project progress and prompt responses to our requests. Their proactive approach to addressing our needs ensured a smooth and efficient project flow.

What was your primary form of communication with Linecore?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What truly impressed us about Linecore was their commitment to understanding our business inside and out. They didn't just build a system; they became deeply invested in the success of our CRM initiative. Their ability to transform complex business processes into a user-friendly interface was remarkable. Linecore's dedication to delivering a tailored solution perfectly aligned with our goals was unique.

Are there any areas for improvement or something Linecore could have done differently?

No.

BACKGROUND

Please describe your company and position.

I am the CEO of the company.

Describe what your company does in a single sentence.

Law Firm.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Linecore to accomplish?

• Custom web development

SOLUTION

How did you find Linecore?

Referral

Why did you select Linecore over others?

• High ratings
• Good value for cost

How many teammates from Linecore were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Linecore took on the challenge of creating a website that not only showcased our services effectively but also provided an outstanding user experience. They meticulously crafted a design that reflected our brand identity and objectives. The key deliverables included a visually appealing and responsive website, a user-friendly content management system, and seamless integration of SEO best practices.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

One crucial metric was the significant improvement in our website's page load speed. After Linecore's optimizations, our pages load noticeably faster, providing a smoother user experience and reducing bounce rates. Linecore's meticulous attention to detail resulted in a virtually bug-free website. The absence of critical bugs and issues allowed us to launch without any hiccups and contributed to higher user satisfaction. 

Linecore's design team created an interface that not only looks appealing but is also highly intuitive. Usability tests indicated that users could easily find the information they sought, reducing the time spent on our site and improving overall user engagement. Linecore ensured that our website was fully responsive across various devices. This approach led to a significant increase in mobile traffic and expanded our reach to a broader audience. 

A crucial success indicator was the noticeable improvement in conversion rates. The thoughtfully designed user interface, faster load times, and bug-free functionality contributed to a more streamlined user journey and increased conversions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Linecore demonstrated exceptional project management throughout the engagement. They adhered to the project timeline and consistently delivered milestones on schedule. Communication was seamless, with regular updates on progress and prompt responses to any queries or adjustments we requested. This level of professionalism significantly contributed to the project's success.

What was your primary form of communication with Linecore?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What truly sets Linecore apart is their ability to seamlessly blend creativity with technical expertise. Their team understood our vision and offered valuable suggestions to enhance the project. Their commitment to delivering a product aligned with our goals was evident throughout the collaboration. Moreover, their post-launch support and willingness to address post-implementation issues further exemplified their dedication to client satisfaction.

Are there any areas for improvement or something Linecore could have done differently?

No.

BACKGROUND

Please describe your company and your position there.

I'm a Marketing Manager at GARANT GROUP. We are an international group of companies which offers complete solutions for shipping, oil & gas, and coastal industries as well as wind energy power plants worldwide.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Linecore, and what were your goals?

We hired Linecore to create a new modern Group website. It had to be atttractive, reflect our character, values, identity, and not only be a "nice card" but with call to action.

SOLUTION

How did you select Linecore and what were the deciding factors?

We searched on Clutch as well as in our home country. For decision making we relied on customer's reviews, previous projects, and price vs. quality. One of the important factors was smooth communication and ability to hear and understand each other.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had several kick-off meetings to discuss our goals and vision. For the developers to better understand the spirit of our company, we initiated an interview with our founder. From there, the team delivered design mock-ups for our site. We spent quality time polishing design first, so it reflected our goals.

Then they filled it with content to present our services. The main steps: - UX/UI design phase including several interviews with Garant management - Front-end and back-end development - Final testing and content uploading - Setup and launch the project on the production server Technologies used: Figma for design development, MODX CMF as a core technology for website developing and content managing.

How many people from the Linecore team worked with you, and what were their positions?

On our project worked 6 specialists: project manager, creative director, two designers, front-end engineer and back-end engineer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching our site, we saw 50 % increase in traffic. Clients love the updated design as they have a chance to know in detail about the services we provide, as well as the cases/projects that we carry out.

Describe their project management style, including communication tools and timeliness.

They were always at hand. Usually, the delays were from our side as we needed more time to confirm with several departments. We are very grateful that the Linecore team was available any time, even late in the evenings. If we needed something to be done urgently by tomorrow, we always could be sure we will find it ready by that time.

What did you find most impressive or unique about this company?

Their readiness to help any time we need urgent help. We are fascinated by their patience, attention to our needs and concerns, and a smart approach to communication with a client. They knew how to resolve our issues, and the team could answer all of our questions. Their support continues even now.

Are there any areas for improvement or something they could have done differently?

After we launched, they are always at hand if any bugs appear. They are quick to solve any problem.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a printing company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Linecore?

We’d launched a new sales platform, which was a pretty complicated website for producing and selling posters. We created some custom packaging for this, and so on. The next step for us was to create an application with AR capabilities and some advanced technical features.

We started the process with another team, but they were all over the place and didn’t do a good job at all, so we ended up firing them. They couldn’t implement certain things at all, no matter how many times they tried.

SOLUTION

What evidence can you share that demonstrates the impact of the engagement?

Linecore is technically-savvy, and they’re great with communication. They were able to complete all the features we requested.

The features we’ve built into the application still need to be implemented in real life. We’ve tested and sold some AR posters, but clients are still unaware of those capabilities. We’ll be introducing the owners of those posters to the features in about a month’s time.

Even though the app works technically, there are certain issues that have come up after the upgrade to iOS 13. Usually, when a new OS version comes out, there will be fixes and tweaks that have to be made with apps. I’ve talked to Linecore yesterday about the list of changes we have to implement, and they’re going to start the process later this week.

Some of the things that got broken due to iOS 13 possibly wouldn’t have broken if the architecture of the app had been done properly from the start. Our next step is to fix those, and we’ve discussed two approaches yesterday. One has to do with basically patching the issues, and the other is a more extensive modification to the architecture. From a budget standpoint, since the app won’t be making money until we’ve seriously marketed it and have a lot of content to support it, it’s a bit difficult to push money into the redevelopment of certain things. From the standpoint of quality, if the cost isn’t too high, I might choose to modify its architecture, which was incorrectly set up by our original developer. This is so we won’t be in the situation of having to constantly put patches on top of patches.

This isn’t Linecore’s fault. They did what I asked them for, and they delivered features that the other team couldn’t do at all. The ones they’ve done from scratch are working flawlessly. Clearly, the issues are stemming from the original developers. Linecore is going to clean the app to the point where the code is nice and clean, and won’t require too much modification in the future. It will will be much easier to build on top of that.

Because of their approach, Linecore has gained enough trust for me to invest more money into an app that’s not making money yet. I need to see the estimates for the additional work, but my early indications are that doing more right now are going to save us money going forward. Linecore was thoughtful before, when we needed to modify certain things, and didn’t push me toward code changes. I’ve heard from a number of people that, when we fire one team and hire another, chances are that they’ll want to do everything from scratch rather than clean up someone else’s mistakes. Linecore was actually open-minded about doing the cleanup, with the understanding that we’d need to bite the bullet at some point, and do it properly. This is the case right now.

We’ve shown the app to a lot of clients, with the understanding that it’s still being worked on. I have a lot of high visibility with well-known design clientele, and they’ve tested and played around with the app. Right now, there are extensive conversations about its marketing structure and the usage of the app by a number of entities.

How did Linecore perform from a project management standpoint?

We use Telegram as the team communication tool, and Google Sheets for assigning and tracking updates and upgrades. We attach photos and videos for the technical issues we identify. There’s a priority list, and there are checkmarks for what’s been done on Linecore’s side. We use InVision to collaborate on the designs.

There’s also communication between Linecore and our development team for the website, since the app needs to communicate with the website’s backend.

We haven’t used specialized tools to manage deadlines, but they’ve definitely delivered on time. Linecore is very much on the ball. They’re proactive in asking questions ahead of time, and they’re smart enough to ask the right ones and identify problems before they occur.

Considering that they work consistently and fast, I’ve let them set deadlines they’re comfortable with, and their estimates usually match my expectations. There were a couple of situations when we needed things done in a short period of time, and Linecore managed to deliver.

What did you find most impressive about them?

Linecore has good experience, especially with the technologies they’re using in our case. We’ve asked them to be proactive in asking questions to identify potential faults in the process, and to get a good understanding of how to approach those potential issues. They don’t wait until we actually run into those issues. The solution is getting worked out early in the production. That’s a really good feature, in my opinion.

Something else I appreciate is their thorough testing. The items they give us are tested properly, reducing the number of issues we identify.

Are there any areas they could improve?

This is an interesting question, which I might have a problem answering. This was the first and only application I’ve needed to develop, so I don’t have a comparison for Linecore, aside from the original team we hired to develop the app.

Do you have any advice for future clients of theirs?

There’s no real advice I could give. I’ve had a good experience with Linecore, and I’ll continue to work with them on this app. They’re very much reasonable, and I think that whoever’s hiring them won’t go wrong. They’re pretty thoughtful and technically capable, and they come up with answers to technical issues.

People looking to work with Linecore should be clear in what they’re looking for. There are budgetary constraints with apps that won’t make money right away, and it’s best to make the additional investment only after there’s a stable monetization channel in place.

BACKGROUND

Please describe your company and your position there.

Gramatsky & Partners is one of the leading Ukrainian law firms specializing in IT, real estate, dispute resolution, and business protection. A staff of 50+ lawyers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Linecore?

We needed to create a corporate website and then configure the content for site optimization. It was necessary to develop a modern web design, think over the site structure taking into account modern trends, and develop a content management system.

What were your goals for this project?

Modernize the site; improve the company's online representation; increase customer and employee loyalty; unify SMM systems with the site; make the site a multimedia hub for our company, where all materials, news and releases on behalf of the company will be aggregated and distributed using modern methods over the net.

SOLUTION

How did you select Linecore?

I did a lot of research and organized a tender from 50 leading digital agencies in Ukraine. I sent out a short and detailed technical task with a request for terms and price for such a project. The company Linecore won on the main criterion - the ratio "price-quality". In addition, communication with the Agency's frontman Maxim Kachan personally spoke in favour of this Agency.

Describe the project in detail.

It was necessary to develop a sufficiently large and structured website for a law firm that combines several functions at once: self-presentation, `online business card`, newsletter, declaration of values, information portal, media marketing, and customer acquisition. Linecore Studio offered an optimal structure and implementation of the project, where all the above elements and functions were harmoniously combined.

What was the team composition?

For the project, the Studio has put its best specialists at our disposal. The working group was personally led by the company's leader, Maxim Kachan, who was responsible for moderating web development and design, as well as several designers, webmasters and programmers.

The whole group consisted of 7 people, and me as a representative on the customer's side. The guys guided us in terms of optimizing the technical task and implementing each next step, and suggested the most optimal structure and design of key pages and templates for the rest of the pages.

A separate specialist was responsible for UI design and site/design adaptability for mobile apps and different browsers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

As a specialist responsible for marketing and working with clients at the Law Firm, I can say that after launching the site, even without investing in SEO optimization, I started receiving calls and emails from potential clients in the spirit of: "We want exactly what is described in the section `BusinessBuilding` or "we have read your values - this is exactly what we looking for".

This was an amazing effect because I expected to invest money in optimization, and I believed that without serious investment, it is impossible to get a response from potential customers.

Overall, our online representation has improved significantly. Users spend several times longer on the pages, and they began to study the personal pages of lawyers (which are described in a non-trivial way and with an emphasis on people's personalities). The design and its demonstration on different platforms are great. Reviews of the site from all stakeholders are extremely enthusiastic.

How effective was the workflow between your team and theirs?

The leader of the working group, Maxim Kachan, devoted a lot of time to us. He also built effective communication within the group, since he is also the Director of the Studio. We had direct access to Maxim at any time of the day, and we were going offline at our office for a day after requesting it.

The work was extremely productive, and for this special thanks to Maxim. It is worth noting that the guys inside use modern management systems (edge, scrum) so that each stage was moderated and performed very quickly and without delays.

What did you find most impressive about this company?

We were amazed that Ukrainian developers and designers were so deeply embedded in the specifics of our business (law), understood all the trends in the presentation and promotion of the firm's practices and services, studying the best world examples, enthusiastically responded to our request to focus on the design of some American law firms, and in general, were very ambitious in making the best website among Ukrainian law firms.

Are there any areas for improvement?

It seems to me that the guys should present themselves more aggressively and not hesitate to declare themselves in new markets, because in my experience of interaction with them, this is the best Ukrainian digital agency, definitely.

BACKGROUND

Please describe your company and your position there.

Our company - Brandsfield Law Firm - is focusing on intellectual property, technologies, media, and communication issues.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Linecore, and what were your goals?

We engaged this team to design and develop a WordPress template based website for our firm. Our goal is to have a website that well presents the company on the Internet and looks in a business style on the one hand and is nice looking for creative, innovative, and brand-driven businesses who are our key clients, on the other hand.

SOLUTION

How did you select Linecore and what were the deciding factors?

We previously worked with Linecore on other web dev projects (sub-site for IP practice) during my employment in another law firm in Kyiv, Ukraine. The quality of the previous work for a fair price has been a decisive factor to engage Linecore for the new project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project started with a kick-off meeting where we discussed our goal, objectives, and what we would like to see on the website. The Linecore team then selected a shortlist of the WordPress templates for our consideration and has been with us during the process of selection of the most suitable template to use as a basis for our website. During the web development process, we also had several ideas regarding a slider at the home page as well as the pictures for the web pages.

The Linecore team helped us to implement all our ideas and get a desirable result. We heavily tested the first version of the website and after several interactions of follow-up revisions, we've got the website we are ready to roll out and announce on launching our law firm work. We also had several additional developments after the roll-out (e.g. privacy and cookies policies related upgrade) and have got all necessary support from Linecore.

How many people from the vendor's team worked with you, and what were their positions?

A project manager was our main contact during the whole process of web development. We have not been in direct contact with designers and developers. One point of contact is the most comfortable approach to the project work for us.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Thanks to Linecore, we've finally got the website that we've always wanted to have. We received a number of positive feedbacks from our clients and contacts about the quality of our website.

Describe their project management style, including communication tools and timelines.

The project manager was always available to discuss the current status of the project and further development milestones. She has been "translating" our lawyer's understanding of web development into the language that Linecore designers and developers understand. There's always a feeling that the project manager cares about and advocate our interests before the Linecore team more than their own.

What did you find most impressive or unique about this company?

Linecore is extremely responsive whether you email them or use any of the messengers. Mostly at any time. The quality of web dev work has always been what we would like to get. I can hardly imagine what they are not able to develop. It looks like you cannot surprise them with crazy ideas and everything is possible.

Are there any areas for improvement or something they could have done differently?

The first version of the developed website has some minor bugs. We sent a bug list to the project manager and all the bugs were properly fixed.

BACKGROUND

Please describe your company and your position there.

A national group of companies. It functions as an agrifood platform, which acts as a service center with a set of outsourcing functions in the B2B market - from the production of goods (within the existing production areas) to the provision of services for organizing procurement and logistics. My position is Project Manager.

OPPORTUNITY / CHALLENGE

For what projects / services did your company hire Linecore?

Cooperation with Linecore began after a cyberattack - the company's specialists helped with the restoration of the site. And then they provided support for the site and its updates / informational additions.

What were your goals for this project?

1. to secure the site
2. to ensure regular updates of information (especially in the media)
3. to make it more comfortable for "visitors" to use the site

SOLUTION

How did you select Linecore?

We settled on the Linecore variant after thoroughly analyzing the market, because they offer a wonderful value for money. Have good references.

Describe the project in detail.

Last year our corporate site was attacked - all transitions to it were redirected to another site. The problem had to be fixed quickly and Linecore helped us with this. It was very pleasant to cooperate with them, so we agreed on future support. During this period, the site was secured, and later - updated, made more convenient for use, relevant in terms of the appearance of information about the company's activity.

What was the team composition?

For a year of joint work, we communicated mostly with the project manager - a very competent girl. But they also know the head of the company and the chief prog

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The Linecore team allowed us to "forget" about the problems with the site. We knew that it wouldn’t be broken anymore. Also, the site site, besides the usual business card, has become a more necessary resource for PR and Marketing. After all, now we could get clear help / recommendations on how to work, we began to use analytics, etc.

How effective was the workflow between your team and theirs?

Very efficient. It was a pleasure to work in a project manager - always friendly, ready to help. With IT issues, it is sometimes difficult to clearly set a task, because you do not know all the capabilities of the resource etc. This has never happened in communication - all ideas / wishes were caught immediately, promptly explained and implemented.

What did you find most impressive about this company?

Competence of employees; their ability to close several tasks with one command; their ability to explain complex things easily is really impressive; feeling that problems do not exist, there are only tasks; courtesy and optimism.

Are there any areas for improvement?

There is always room for improvement. But in my opinion, the team is more than TOP.