Linecore

BACKGROUND

Please describe your company and your position there.

Online store "Bravissimo" sells silver jewelry for the Russian-speaking diaspora in Germany. I am the head of an online store.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Linecore?

Linecore company is engaged in web development of an online store.

What were your goals for this project?

The design and functionality of the online store is very outdated and it was necessary to carry out its full redesign, modernize and add several new, useful functions that will simplify purchases through the site. And also get more statistics about our customers.

SOLUTION

How did you select this vendor?

Held a contest among companies working with online stores.

Describe the project and the services they provided in detail.

Linecore specialists completely redrew almost all pages of the site, redesigned the mobile version of the site, added the function of tracking parcels by track number, added functionality to their personal account.

They made it possible to track customer purchase statistics, availability of funds on deposit by taking information from the CRM system, and also added the partnership function links where the client can automatically receive payments on deposit if someone makes a purchase using this link.

We added a bonus system, for any comment on the site or activity, the client can receive bonuses and exchange for payments on deposit. We also worked on internal statistics and put them in a separate report on the availability of goods in the basket for analytics of abandoned baskets and targeted sales promotion.

What was the team composition?

I contacted only with the account manager, I can’t say how many specialists worked on the project

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We have received many positive reviews from our customers about the redesign. We also got an understanding of what goods are delayed in the basket, increased the redemption of baskets, saw what is really interesting to customers by the contents of their baskets. If we are talking about sales, then our turnover has grown by 30%.

How was project management arranged and how effective was it?

Management was organized at the highest level. The account manager was always in touch even if it was necessary to do something on the weekend. All communication on tasks took place in Trello.

What did you find most impressive about this company?

Specialists from Linecore have always suggested how to make the task faster and easier or shared their experience on how to reveal the functionality of the site more profitably.

Are there any areas for improvement?

I don’t see yet

BACKGROUND

Please describe your company and your position there.

Project manager at Poslovici. He is engaged in entertaining and cognitive projects in the field of information technologies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Linecore?

For the development of a web application of the game-test.

What were your goals for this project?

Development of mvp and further full functionality of the web application.

SOLUTION

How did you select this vendor?

They were looking for a developer with a wide profile of projects, with the ability to design and design a full cycle

Describe the project and the services they provided in detail.

Linecore developed the functionality of filling and using a multilevel test with the ability to create answer templates, copy questions, question chains, and use images. Developed a test design. Optimized the work and made the necessary edits.

What was the team composition?

Our team includes a project manager and the artistic director of the project, as well as artists who created creative content to fill the test. From the linecore side, their project manager and team of developers and designers worked.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The project is at the launch stage, while there is no way to evaluate it.

How was project management arranged and how effective was it?

Management was at a high level, quickly and efficiently solved problems, implemented the necessary functions and adapted ideas in a more practical manner.

What did you find most impressive about this company?

They focused on high-quality products, understood issues, and had a constant dialogue to achieve the best results.

Are there any areas for improvement?

I would like to slightly improve the tracking system of secondary tasks.

BACKGROUND

Please describe your company and your position there.

I’m the president and co-owner of Airmatics LLC, an HVAC contractor.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Linecore?

When we founded our company in 2016, we hired Linecore to create and develop our website.

What were your goals for this project?

We wanted the website to be the digital face of our company. On the website, we sought to provide users with the right tools to find answers, read customer reviews, and schedule appointments with our specialists.  

SOLUTION

How did you select this vendor?

I found ten web design studios that I liked and sent them RFPs. Then, I considered how quickly they replied to my request and how well they understood the tasks. Of the top three best bidders, I chose Linecore based on their project quote and implementation timeframe.

Describe the project in detail.

Linecore provided us with concept options and designs. They built a few backend SEO tools that are important for search engines like Google and Bing. They also created an interactive map. Their specialists provided almost all photos and pictures. My team was responsible for text content.

Linecore completed the website, and they continue to provide regular maintenance.

What was the team composition?

Maxim (CEO, Linecore) led the project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

My new company received a modern, useful website optimized for search traffic.

How effective was the workflow between your team and theirs?

Linecore completed the project on time. Maxim was responsive to all of our requests. We communicated via email and had weekly meetings with the content team via Skype.

What did you find most impressive about this company?

I'm very thankful to Linecore and Maxim for the great job they did. The site is not only beautifully designed for our users but also optimized for search engines.

Are there any areas for improvement?

No, there weren’t.

BACKGROUND

Please describe your company and your position there.

I’m the CEO of InterTurkmenTrade. We’re an international trading company that specializes in products for many industries including natural gas, refineries, chemicals, mineral fertilizers, polymers, and textiles and cotton.

OPPORTUNITY / CHALLENGE

For what projects / services did your company hire Linecore?

We needed to develop a new website that would serve as the face of our company, as well as provide information for employees, partners, and customers.

What were your goals for this project?

We wanted to improve our company’s image and provide a knowledge base for employees and customers to learn about our products and services. Also, we hoped to automate some of our business processes.

SOLUTION

How did you select this vendor?

We invited four companies to a tender and selected Linecore because they possessed the most development experience. They seemed to be reliable and have all the necessary specialists for our project. Their professionalism also helped us feel confident that they were the right choice.

Describe the project and the services they provided in detail.

The website was built on WordPress and supports both English and Russian. Linecore began by developing prototypes of the website based on our business requirements and then designing our site’s pages. After we approved everything, their developers implemented the design, did functional programming, and integrated our CMS. The result is a fully mobile-responsive website with an interface that includes animation and micro-interactions.

One of the key functions of the site is the automatic collection of stock quotes for the products we sell. Because of this, we have operational information about the state of the market, statistics on price changes, and offers for our main groups of products. Additionally, Linecore advised us on digital marketing and technical support for the developed website.

What was the team composition?

We worked with a project manager, a designer, a frontend engineer, a backend engineer, and a tester. 2–3 specialists worked on the project at a time, and other specialists were connected if necessary.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The site allowed us to automate the pricing collection process and improve our sales department efficiency by more than 50%. Organic traffic is also driving more requests. All of this is thanks to Linecore’s technical support, which they continue to provide.

How effective was the workflow between your team and theirs?

We were in contact with the project manager throughout the process and were aware of everything that occurred. Linecore provided weekly reports, but we also had access to their development process in Trello. Slack sufficed for daily communication, which was handled by a developer on their side. They were responsible for implementing the calendar and work plan.

What did you find the most impressive about this company?

I loved how their specialists dove deep into our business to study our pains and tasks before proposing a solution. They have extensive market experience and used it to help us succeed without overwhelming our ideas. Instead, they supplemented our own to create a project we were completely satisfied with.

Are there any areas for improvement?

No, not that I saw. Everything they did fit me well.

BACKGROUND

Please describe your company and your position there.

I’m the CEO and business process analyst for Manageable. We’re an agency that optimizes business processes. Our services include auditing, identifying, analyzing, and optimizing business process as well as offering process automation and supplementary implementation. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Linecore?

We hired Linecore to create our company site and blog.

What were your goals for this project?

The goal was to make an effective site and a professional blog that would attract customers.

SOLUTION

How did you select this vendor?

I’ve already completed several projects with Linecore, and they’ve proven to be a reliable, high-quality contractor.

Describe the project and the services they provided in detail.

Initially, they helped us prepare the technical requirements and structure of the site, which involved choosing the appropriate site platform and presenting several possible options for implementation. Lincore then handled the development and testing before launching the site. They devoted a lot of attention to teaching us how to use the site's functions.

What was the team composition?

The team consisted of a project manager, a layout designer, a backend engineer, a test manager, a content manager, and a system admin.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Lincore completed all of our requests promptly. The site is now a platform for leaders and serves as a digital business card for our company. The blog is also raising awareness in the market.

How was the project management arranged and how effective was it?

We communicated exclusively with the project manager, which was very convenient and efficient. They funneled our comments to the rest of the team.

What did you find most impressive about this company?

The team was flexible, had strong expertise, and were ready to support us with advice. They were able to refine our requirements and deliver quickly.

Are there any areas for improvement?

No, I don’t have any criticisms on their performance. In fact, I’d like to have more joint projects with them.

BACKGROUND

Please describe your company and your position there.

I organize the education process at the Center of Licensing of the Football Federation of Ukraine. We train and license football coaches in different ways to provide them with the latest strategy and techniques.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Linecore?

We wanted to develop a web portal for our licensing center. The portal had all the standard corporate website components, such as news and photos, but it also needed a coach database, an event calendar, and a database of learning materials.

What were your goals for this project?

We had an old MS Access database of coaches across the country that worked on a single computer at the office. Our key objective was to bring all licensing data online and make it easy to check the licensing requirements for a coach online. Additionally, we wanted to provide our students with an online learning center to help them prepare for certification, along with a calendar of FIFA and UEFA events worldwide.

SOLUTION

How did you select this vendor?

It was a direct recommendation. We collected other quotes and got an in-house IT department to provide an opinion.

Describe the project and the services they provided in detail.

Linecore designed and built a portal, migrated the coach database from our legacy MS Access platform, and deployed the solution. They started with design prototypes and mockups, approved the UX, and then delivered responsive design. The implementation was handled with Laravel and Bootstrap.

What was the team composition?

There were designers, backend, and frontend developers, led by the project manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

They adhered to our requirements and delivered a platform with great UI/UX. Access to information for coaches and on our end has improved. We can also extend the platform to support future partnerships.

They worked quickly to address any issues. For example, we found an issue with the database of coaches, wherein the male/female filter didn't work properly. They worked in our office and fixed the problem in less than an hour.

How was project management arranged and how effective was it?

We had a single point of contact in our project manager. That made our communication very easy. The project status was regularly updated via in-person meetings, calls, and emails.

What did you find most impressive about this company?

They did everything on time. They reacted immediately to all our requests and concerns. The communication was very easy.

Are there any areas for improvement?

No, we’re very satisfied.

BACKGROUND

Please describe your company and your position there.

I’m the founder of Vegan Tattoo Studios. We connect people looking for cruelty-free tattooing with qualified tattoo artists around the world. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Linecore?

We engaged Linecore to help us launch our product as an online search service and an e-commerce store.

What were your goals for this project?

We wanted to launch the platform and achieve top search rankings in keywords related to our services.

SOLUTION

How did you select this vendor?

We wanted a professional team that can perform custom web development that ranges from simple to challenging. A customer who used Linecore to successfully launch their site recommended the team to us. 

Describe the project and the services they provided in detail.

Linecore built the site architecture and designed its mobile version. The team then developed the website, integrating SEO and installing payment solutions on the e-commerce store.

What was the team composition?

We communicated primarily with Olga (Web Project Manager, Linecore). She led a team of designers and web developers behind the scenes.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The platform now lists hundreds of tattoo artists and receives over 10,000 visitors every month. Linecore’s development work arrived on time and met all the requirements. They went above and beyond to ensure our project’s success.

How was project management arranged and how effective was it?

We were always in contact with our project manager. Professional and knowledgeable, she handled every detail of the project and ensured that each side was meeting its deadlines. The Linecore team suggested many ways to improve our final product as well; they were committed to delivering the best solution and results possible to us.

We communicated mostly through email. Once a week, we had a Skype call to review our project’s progress and discuss goals for the next week.

What did you find most impressive about this company?

We valued the team’s constant contact and immediate response times. Our project manager was very responsible and hard-working.

Are there any areas for improvement?

No, I can’t think of anything. Even our different time zones served as an advantage. We sent updates and questions during the day and received Linecore’s progress reports and answers. It felt like someone was working on the project at all times, which we appreciated.

BACKGROUND

Please describe your company and position.

I am the Solution Architect & Lead Developer of Food Locals AB

Describe what your company does in a single sentence.

Food Locals digitalize and co-distribute external food suppliers making it easier for grocery stores to order from selected food suppliers directly on our platform.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Linecore to accomplish?

• Improve our buy platform for the stores
• Build a platform for suppliers to handle products, orders and data analysis

SOLUTION

How did you find Linecore?

• Referral

Why did you select Linecore over others?

• Good value for cost
• Referred to me

What was the size of Linecore’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Improved shopping experience on our buy platform. Developed a platform for suppliers to handle their products, orders and data analysis for their sold products. Ongoing: developing new buy platform for improved functionality and customizability.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The launch of a supplier platform
• The launch of a supplier platform

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Delivery on time and flagged properly when delayed

What was your primary form of communication with Linecore?

• Virtual Meeting

What did you find most impressive or unique about this company?

Attention and willingness to work despite horrific macro political factors in Ukraine

Are there any areas for improvement or something Linecore could have done differently?

I am very happy with the deliveries.

BACKGROUND

Please describe your company and your position there.

I was one of the stakeholders for website development.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Linecore, and what were your goals?

Adapting an existing website to an improved design in a limited timeframe with a heritage backend that posed a lot of technical challenges.

SOLUTION

How did you select this vendor and what were the deciding factors?

Via a trusted agency, cost and quality were decisive factors.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

adapting a new design, making changes to the backend.

How many people from the vendor's team worked with you, and what were their positions?

2 - 3. Project leader, web developers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

everything was delivered, feedback was implemented.

Describe their project management style, including communication tools and timeliness.

nothing to complain about. sometimes, the response time could have been faster.

What did you find most impressive or unique about this company?

They delivered on the project despite the war in their country.

Are there any areas for improvement or something they could have done differently?

responsiveness could be improved. other colleagues were struggling to get their tasks done.

BACKGROUND

Please describe your company and your position there.

I am a co-founder of the non-profit organization that provides music education to underprivileged kids.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Linecore, and what were your goals?

Our website was outdated and we hired Linecore to consult and design dynamic and interactive website.

SOLUTION

How did you select this vendor and what were the deciding factors?

We conducted an extensive research online. Received multiple referrals and feedback.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Linecore lead us efficiently through the process from the beginning to the end. They were extremely knowledgeable and helpful.

How many people from the vendor's team worked with you, and what were their positions?

Project manager from Linecor was our main point of contact.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are super happy with the website!

Describe their project management style, including communication tools and timeliness.

We had daily check ins and updates from Linecore. They kept us informed on all important steps and achievements.

What did you find most impressive or unique about this company?

They built a website that we can easily manage and update.

Are there any areas for improvement or something they could have done differently?

N/A