KWAN

BACKGROUND

Please describe your company and position.

I am the CTO of a legal billing compliance company

Describe what your company does in a single sentence.

AI Legal billing compliance

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KWAN to accomplish?

• Supplement our team with a dedicated Playwright test engineer

SOLUTION

How did you find KWAN?

Online Search

Why did you select KWAN over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from KWAN were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Taking over and improving the end to end tests for our SaaS application that are developed in Playwright. Expanding the test coverage and improving performance and reliability of the test suite.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Halved test time, fixed flakey tests, increased test coverage by 25%

Describe their project management. Did they deliver items on time? How did they respond to your needs?

KWAN were quick to repsond to  provided multiple candidates for our requirements. We were able to go from request to hire in a few weeks. Since the project started KWAN have responded to requests quickly.

What was your primary form of communication with KWAN?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

KWAN was able to provide suitable candidates quickly with the right skill set and within budget. As they are based in Portugal they have the same time zone as we do in London.

Are there any areas for improvement or something KWAN could have done differently?

Some candidates English was not as good as we required. This may simply be that we should have selected candidates with higher level proficiency before moving to interview.